Review and Analysis of over 1,609 financial product complaints in Nebraska
| Company | Complaints |
|---|---|
| Wells Fargo | 182 |
| U.S. Bancorp | 99 |
| Citibank | 83 |
| Bank of America | 78 |
| JPMorgan Chase | 70 |
| Experian | 68 |
| Equifax | 53 |
| First National Bank of Omaha | 44 |
| Capital One | 42 |
| Bank of the West | 41 |
| Ocwen | 39 |
| TransUnion | 37 |
| GE Capital Retail | 29 |
| Navient | 29 |
| Nationstar Mortgage | 27 |
| HSBC | 25 |
| Discover | 21 |
| Wells Fargo & Company | 18 |
| Encore Capital Group | 17 |
| Ditech Financial LLC | 16 |
Credit Bureau Services Inc. Debt collection false statements or representation attempted to collect wrong amount March 13, 2017 - First they put in my credit report that I owed them $2500.00, then they decided to bring it down in my credit report and sue me for $2000.00. They sent me a paper dated -/-/2016 their math was off. - unpaid rent plus late fees ( This is for two months rent that no one lived there and the lease was satisfied, ) $770.00 for cost to repair damage. $560.00 was for a furnace on -/-/2016. No one lived in the property form -2016 They only credited us for $470.00 deposit, when it was $650.00. That would leave the remanding balance of $1800.00. This was pointed out to... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report reinserted previously deleted info March 2, 2017 - during the week of -/-/-, I had - inquiries, - public records and - collections accounts removed from my Transunion credit report. I then checked my credit report on -/-/-, the inquires, public records and collection account were added back to my credit report. It is my understanding that the credit reporting companies are suppose to contact you within 5 days of adding back any information that was previously removed.... |
Synchrony Financial Credit card billing disputes February 22, 2017 - I have a secondary holder on my JC Penny card account and they will no longer allow her to pay the bill in stores on my account. She is - years old and used to be able to take a cab to - to pay the bill in person. They are now refusing to allow her to pay the bill although she was listed as the secondary card holder. She even asked to speak with a supervisor the last time and they still refused. This has now resulted in two recent late payments. One in - and one this month. Why wont they take her money anymore? This is causing an undue hardship on her and me as it affects my credit as... |
Loan Care Mortgage loan servicing, payments, escrow account February 16, 2017 - RE : Case number : - NOTE : See attached hazard insurance payments ( 2 ) from -. The attached PDF file with the cancelled checks from the hazard insurance company shows that there were two payments to - - - to completely pay the insurance in full. The annual premium was $1900.00. - - received the first payment on -/-/- in the amount of $1300.00, and the second payment received on -/-/- in the amount of $550.00 totaling $1900.00. The mortgage was sold from - - to Loan Care on - -, - several months after the Hazard insurance was paid... |
Loan Care Mortgage loan servicing, payments, escrow account February 8, 2017 - I DO NOT TRUST Loan Care, regarding my mortgage account transfer from - -. TO Loan Care has been a disaster since Loan Care bought the loan from -. I was given notice by -, and Loan Care on ( received date ) -/-/- and -/-/- respectively notifying me of the change of loan ownership. HOWEVER, though - has stated to me that the escrow account was paid up and scheduled and receiving payments accurately and timely, with an ending escrow transfer amount to Loan Care of $1000.00, Loan Care in less than 30 days shows a escrow shortage of $830.00 in their -/-/... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status January 31, 2017 - I filed a complain with Transunion about removing an old student loan account ( Ohio - University ) from my report ( file number - ). The result of the dispute came back with " new information '' instead resulting in dropping my transunion - score by - points. Transunion and the creditor claimed that the account " First delinquency date was - - '' but the is not accurate as I have never made a payment on this loan since origination. Loan origination date was " - - '' and this has passed the 7 years as of " - -. '' Thus the " the negative information '' should be d... |
Bank of America Bank account or service account opening, closing, or management January 30, 2017 - I have closed my checking account with Bank of America # - -/-/- and spoke to the Bank of America on -/-/-, associate - in - ; I was assured that the residue of $110.00 will be mailed to me as a check. It is now -/-/- and I am still waiting. I called numerous times and was not able to get through since the -/-/-, the hold was always very long, 10 minutes + or I got disconnected numerous times. I am on hold again today with the Bank of America and being bounced around.- in - phone # - informed me " the check is in the mail and to give it till Friday. '' I... |
First Data Corporation Bank account or service using a debit or atm card January 25, 2017 - I have NEVER, EVER experienced such unprofessional service as what has occurred with a fraud situation with - - ; payroll provider for -. On -/-/2017 my wife and I went to a local supermarket, - to purchase some groceries as there was a pending ice storm. My payroll debit card was declined which was impossible as I was just paid two days prior and had not spent much of the funds. We came home and logged on to the website and noticed - FRAUD CHARGES ; - pending with - for $260.00 and - charges for a company known as - - - ( - charges for $100.00 and -... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 23, 2017 - The company where I currently have my private student loan through will not give me any options to lower my monthly payment, that I have repeatedly told them I can not afford. The only option they would give me was to put the loan in forbearance. Even though I have told them I can pay something just not the total amount of the loan due to being a single mother of - children. I have had to put the loan in forbearance 2 times for 3 months each. While the loan is in forbearance it is still accruing interest which will increase the monthly payment even more. When I asked the employee about this... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls January 23, 2017 - I get at least 2-3 calls a day sometimes less than an hour apart... |
U.S. Bancorp Bank account or service account opening, closing, or management January 22, 2017 - A hold was placed on my savings account so I was unable to transfer money into it. I called the customer service number and was told I have to contact a banker in Colorado to receive any kind of information regarding why I was unable to access my money. The next day I found the same hold on my checking account as well, and was told the hold on my savings account had been in place since -/-/2015. This is absolutely untrue as I 've processed transactions using this savings account frequently over the past year. I now have no access to my money. I have tried calling the number provided to me an... |
Wells Fargo & Company Bank account or service problems caused by my funds being low January 20, 2017 - Hello, I am writing to report what I believe to be a misleading, non-transparent practice by Wells Fargo regarding their overdraft protection services. The short summary is that I disenrolled from their overdraft protection several years ago, meaning that any payment submitted for greater than my balance should have been rejected ( and were ). After zeroing my account out last month, I was charged a $35.00 overdraft fee for a $10.00 debit card payment from -, the only bill that I had forgotten to move over to my new bank. When I complained at the branch I was told that " recurring ACH... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report public record January 18, 2017 - I filed bankruptcy in 2007 it is still showing on my credit report... |
Loan Care Mortgage loan servicing, payments, escrow account January 10, 2017 - I was dbl charged for a mortgage payment -/-/2016. As soon as I realized what had happened I called to get the issue resolved. The representative at that time said there was nothing that they could do until they had proof that the check had cleared. The check cleared, The automatic debir payment also cleared at that time and I have sent their reps proof by sending electronic screenshots and copies of the bank statements to that effect. Evidently this is not proof enough for them. They want extra effort on my part to contact the back and receive additional documentation that the bank said... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection problem cancelling or closing account January 6, 2017 - I have for the last -- years been billed for credit monitoring thru transunion and -. The amount billed to me monthly is -. The score reported thru transunion and - has never matched the score reported to financial institutions when I applied for a loan and they pull their own report. This makes absolutely no sense. If I am told I have - credit score and everyone publically states on websites and commercials " know your score '' then why is the score they tell me I have under the repirt they give me any different from the report these - credit services give to lenders? E... |
Synchrony Financial Credit card transaction issue January 5, 2017 - I called CareCredit billing inquiry specialist -- # - at - this morning of -/-/2016 about the closure letter they sent in regards to my complaint on a transaction charge. I tried explaining my issue in regards to product and services received was questionable raked with QC issues. She iterated that there was nothing she could do and that they are a bank only. I tried explaining that the product was defective in which I was charged $650.00 for a - that was less than 3 months old that never fit the first time -. I explained that it broke upon removal - twice. The final time... |
JPMorgan Chase & Co. Credit card billing statement January 3, 2017 - I pay my Chase Sapphire Card in full, every month, without exception. At times, I end up paying a few days late due to travel/work. Because I pay in full, I call and ask at time of payment for a refund of any late fees/interest ( if any ), and they have 100 % of the time obliged ( for obvious reasons ). -/-/2016 this happened again, and I was told on the phone that the late fee/interest was waived and I paid the remaining balance in full. As it turned out, they only waived the late fee, so I in actuality did not pay in full, kicking off a series of monthly interest charges. This happened -/... |
Experian Credit reporting unable to get credit report/credit score problem getting my free annual report January 2, 2017 - Credit report not made available online, after completely filling in information online site. Site says my report not available and takes me to mail application ( which requires time and money for stamp, envelope, and mailing - NOT FREE. Must mail an application and wait 15 days - I need report now to monitor credit, not weeks later!!! No explanation why online report not made available. Secondly, security id questions are vague and difficult to answer. For example : 1 ) Street you have lived on in past : Offers street name for residential property I own, but not necessarily where I have live... |
Synchrony Financial Credit card apr or interest rate January 1, 2017 - I applied for my carecredit card at a dental office, not knowing about promotional purchases and the deferred interest because nobody explained it to me, they checked my score and said i was approved, which i got - different procedures done. Ive never been late, i pay the payments and then i get an email that i have promotional purchases that are about to expire, which they did and it affected my credit report and the interest tacked on is higher than the minimum payment, even when i pay more, it does nothing. I was misinformed about the care card... |
Experian Credit reporting credit reporting company's investigation problem with statement of dispute December 18, 2016 - I disputed the validity of multiple accounts on my credit file. I requested validation of the debt being collected directly from the creditors and from Experian. Experian is not properly verifying the data from the furnisher as I have not received any documentation from the following creditors : - - - - - - Additionally - and - are collecting the same debt but reporting them with slightly differing amounts due and opening dates, this should have been corrected during Experian 's original investigation. I attempted to resolve this through their online platform, however ;... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status December 18, 2016 - -/-/2016 I contacted the credit bureau to request validation of the debt they are reporting on my credit report from - - -. I was unfamiliar with the balance due so I requested statements showing my balance due and my failure to pay the alleged debt. I requested a cease of collection activity until that information was furnished. This account was paid in full to the original creditor before entering into collections and I requested the account be closed. In the past I have provided Transunion with copies of my bank statements showing payment of the balance due in full at the t... |
Stellar Recovery Inc. Debt collection disclosure verification of debt not given enough info to verify debt December 13, 2016 - -/-/2016 I contacted the collection agency to request validation of the debt they are reporting on my credit report. I was unfamiliar with the balance due and the dates listed as delinquency so I demanded statements showing my balance due and my failure to pay the alleged debt. I requested a cease of collection activity until that information was furnished. After receiving my initial request, the company stopped reporting the information. This month, however ; they have begun reporting the information again without providing any validation of the debt. I am in the process of acquiring ... |
Citibank Credit card credit line increase/decrease December 1, 2016 - On -/-/2016, I made a $420.00 payment. This would have left me with $560.00 credit available to use on this card. I planned on using this card or about $ - of it for a trip we are taking. On -, after my payment posted of course, I get an automated phone call stating that they have now decreased my credit limit $500.00 leaving me on $69.00 available credit. When I called, they stated that all my payments to them have been on time but tried saying that I 've been paying late on other credit cards I have. That is NOT TRUE. I have NOT missed any payments, in fact since I 've gotten... |
Ditech Financial LLC Mortgage loan servicing, payments, escrow account November 25, 2016 - I have always paid my mortgage automatically. However, when ditech took over my mortgage in - 2016, my autopay was taken out incorrectly, replaced, then never corrected all without my knowledge until I started receiving collection calls. All prior payments and subsequent payments were made on time. I tried resolving with ditech over the phone over a couple months, multiple phone calls, etc. but the amount was wrong, there were late fees added, and the entire thing was a complete mess!... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report information is not mine November 22, 2016 - I am attempting to obtain a mortgage loan, and noted in my credit report an item from - ( - ), a debt collection agency in -, WA. Because I was unfamiliar with this item, I contacted -, and was informed that the account listed on my credit report ( - ) was not my account, and instead belongs to a - ( a name which is very similar to my own ). Because time is of the essence, I requested that - provide the credit bureau documentation stating that I do not owe this debt, so that the item could be cleared from my credit report. I was told that they were unwilling to provide suc... |
I.Q. Data International, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine November 21, 2016 - I am attempting to obtain a mortgage loan, and noted in my credit report an item from IQ Data International ( IQDI ), a debt collection agency in -, WA. Because I was unfamiliar with this item, I contacted IQDI, and was informed that the account listed on my credit report ( - ) was not my account, and instead belongs to a - - ( a name which is very similar to my own ). Because time is of the essence, I requested that IQ Data International provide the credit bureau documentation stating that I do not owe this debt, so that the item could be cleared from my credit report. I was told ... |
Social Finance, Inc. Student loan getting a loan qualify for a better loan than offered November 17, 2016 - I applied for a loan through SoFi. The advertisement says that Fixed rates are as low as 3.5 % APR. I applied for the loan and they were only able to get my 5.24 %. I called and asked a rep how they determine the score. They said a variety of factors such as job industry, duration of employment and a few others. However, my credit score is -, near perfect. I explained this fact. That was barely acknowledged. I then asked what percentage of people have received a 3.5 % APR rate under their current offerings. The representative then said, " I have n't seen any applications with that rate. '... |
Experian Credit reporting incorrect information on credit report account terms October 29, 2016 - Previously disputed - items with all - BUREUS, - bureaus removed the items under the FCRA sec 623 based on the accounts being unverifiable, incomplete or inaccurate. The results are to be shared with all reporting agencies if errors are found and account is deleted. Experian has not followed the laws that are in place to protect the consumer by removing these items. I hwve provided several letters with the results showing the deletin of these accounts. The continue to report inaccurate information that has been disputed and removed by the other - major reporting agencies. They hwve... |
U.S. Bancorp Credit card payoff process October 28, 2016 - US Bank has a promotional offer on their credit card that provides 0 % interest. If you use more than one of the three checks they provide with this offer, the payments you make are applied only minimum payment to the purchase that is due the soonest and applies the remaining payment to the newest transaction, instead of the one that the promotion will be coming due the soonest. Because of this it forces you to pay the balance completely otherwise you are forced to pay interest, this is completely false advertising. Never seen anything like it. Wanted to file a complaint so no one else falls f... |
Everest Receivable Services Inc. Debt collection cont'd attempts collect debt not owed debt was paid October 27, 2016 - I settled the account back in 2010 and this collection agency sold my account to another agency even after got a paid in full letter confirming paid off debt.... |
Wells Fargo & Company Bank account or service account opening, closing, or management October 27, 2016 - I have a retirement account at Wells Fargo setup through my employer. At the beginning of the year Wells Fargo sent a notice that all future retirement statements would be sent electronically unless I opted-out and requested them to remain sent by mail. Since then I have NEVER received it by mail even though I requested it several times. Each quarter I am re-signed up for electronic statements even though I do n't have an online account. I am then sent an email stating that I have requested it to be sent electronically. Every quarter they claim to change my delivery preferences but I NEVER E... |
Receivables Performance Management LLC Debt collection cont'd attempts collect debt not owed debt is not mine October 24, 2016 - Receivables Performance Management ( RPM ) sent a letter stating that we had been sent for a debt collection for - in the amount of $380.00 for services -/-/2016. We did not have - services then, nor were we even eligible to get their services as they were not in our area at that time. We called - to verify the fraudulent claims and they have verified that for us. RPM continues to harass us for a debt that is not ours!... |
Bank of the West Bank account or service account opening, closing, or management October 22, 2016 - Subsequent to a complaint filed with your agency against Bank of the West, my account has been charged $230.00 in junk fees. I have attached a copy of the running figures on account ending in -. On - -, 2016 the account as a positive $7.00, then without explanation fees in the amount of $62.00, $30.00, $70.00 and $70.00 were charged bringing it to a negative $210.00.... |
Bank of America Credit card credit determination October 18, 2016 - As I await an answer from Bank of America, regarding Complaint -, I have received yet another pre-selected credit card offer, with the same exact criteria, as sent in two previous offers, though, when I applied, they denied my application. Again, I am wondering what exactly has changed, since the BOA system seems to continue to generate and send these offers with guarantees, BOA has no intention of fulfilling.... |
Wells Fargo & Company Bank account or service using a debit or atm card October 13, 2016 - On - -, I received a fraud alert text message from Wells Fargo. Someone had used my debit card information to spend $150.00 at - department store. I had my card in my possession, so the thief had actually stolen the information, but not the card itself. I immediately filed an official fraud claim with Wells Fargo, and they were able to discontinue that card and give me the money back, along with a new debit card which I started using the very next day. However, the next time I checked my bank statement I noticed another fraudulent charge on my bank statement for $410.00 from - ... |
Barclays PLC Credit card billing disputes October 12, 2016 - We had our credit cards stolen and reported the charges as fraudulent. One of the charges did not get taken off. We have called numerous times to fix the issue. The investigation department confirmed the fraud but we still have a negative rating that is affecting our credit score.... |
Credit Protection Association, L.P. Debt collection false statements or representation attempted to collect wrong amount October 11, 2016 - - - in - erroneously billed me for $100.00 after I dropped their internet service. - - admitted to the error, and cleared the amount from my - account. However, - still sent my account to a collection agency, Credit Protection Association, which continues to fraudulently harass me asking me to pay this amount, which I never owed.... |
PayPal Holdings, Inc. Money transfers other transaction issues October 7, 2016 - On -, I was in contact with a manufacturer for some items out of - -, and we agreed on - payments ( - for $150.00 transaction ID - and - for $120.00 transaction ID - ). The items have not been made, they have not been shipped, the manufacturer wo n't send pictures of the items because they items do not exist, and all I get is excuses. I had originally been quoted 30-45 days from date of first payment. As of -, I was told the items were turned back at customs. I reached out to PayPal for a dispute, but since I was assured on day 15 of the 20-day window for the dis... |
Experian Credit reporting incorrect information on credit report information is not mine October 6, 2016 - My husband had me listed as an authorized user on his - - card for a couple of months and I asked to be removed from it, as I did not apply or ask for it. - - and Experian have both refused to remove the history of the account from my Experian Credit Report, thus causing irreparable damage to my ability to apply for a specific credit card, due to too many new accounts being reported. In addition, the card is erroneously listed as being opened on - -. -, but was actually opened back in - -.... |
American Credit Acceptance, LLC Consumer Loan managing the loan or lease October 6, 2016 - This is a follow up to Case number : -. The company, American Credit Acceptance continues to call me with dead air voicemails. One voicemail appears that the person calling is talking to someone else, while another appears that they are eating. Multiple times over the past two months, I have requested for a due date change. This is due to my pay cycle changing. It was explained that my due date can change upon bringing account current. In attempts to resolve the situations, I attempted to reach out to " - - '' at " -- '' on multiple occasions with no reply being received. Th... |
Wells Fargo & Company Mortgage application, originator, mortgage broker September 30, 2016 - On - - 2002, I applied for a loan and was approved for a loan with Wells Fargo Financial, but i decided to decline the loan.... |
The Regional Adjustment Bureau, Incorporated Debt collection cont'd attempts collect debt not owed debt resulted from identity theft September 28, 2016 - Collection companies buy and sell a student loan debt that is not valid debt of mine. I have written each company that has serviced said debt to explain that this is NOT a valid debt and the collection company either sells the debt to another company or has another collection company service the invalid debt. The latest debt collector is Regional Adjustment Bureau, INC of -, TN - - - -. This aforementioned company continues collection efforts after written and verbal notification of invalid debt and solicitation at a work phone number.... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation problem with statement of dispute September 28, 2016 - Transunion, I disputed - as my - account was paid in full. Two days later, their investigation was complete with " No Change ''. Quick response, I questioned if they even checked the account. I then called Transunion and disputed it again. Result, " No Change ''. So, I contacted - & faxed a document to Transunion that showed two - ) " If I did not pay in full, I would be subject to collections ''. 2 ) My balance with - was $1000.00, this same document showed $1000.00 was paid in full. Result, " No Change ''!!! I call Transunion asking what more can I do to get this issue cor... |
Citibank Bank account or service account opening, closing, or management September 27, 2016 - In -, I signed up for a Citigold account via a promotional offer ( - ) that advertised - - - miles after completion of two requirements : $1000.00 dollars in qualifying debit card purchases and one ( 1 ) or more qualifying bill payments for two ( 2 ) consecutive calendar months, with all requirements to be completed within sixty ( 60 ) days of account opening. I was told I had been enrolled for the offer and just needed to complete the above requirements in order to obtain my bonus. So I completed these requirements within the allotted time, confirmed conditions were met w... |
Citibank Bank account or service account opening, closing, or management September 27, 2016 - I signed up for a Citigold checking account on - - under a promotional offer ( - ) that promised - - - miles after completing two requirements : $1000.00 dollars in qualifying debit card purchases and one ( 1 ) or more qualifying bill payments for two ( 2 ) consecutive calendar months, with all requirements to be completed within sixty ( 60 ) days of account opening. When I first opened the account, I had a call with a Citibank representative regarding an issue with funding the account ; I was unable to fund the account in the manner that was originally advertised, but ... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure September 25, 2016 - In - my father passed away and left the house that he had a mortgage on to me in his will that went through legal probate and the house was transferred to me through the courts. My husband and I never re-financed the loan into our names for we were not informed to do so it was my thought the mortgage would be legally put into our names by - who at the time has the servicing of the loan. They informed us that we could do a loan modification and then after a few months told us that was not possible because we were not on the loan, then they suggested assuming the loan and again after a few... |
Nationstar Mortgage Mortgage loan servicing, payments, escrow account September 22, 2016 - Filed Chapter - Bankruptcy back in 2011. Since then NationStar mortgage and - - have both reported the accounts closed. Both the first and second mortgage are kept open even with the bankruptcy. I have contacted all - credit reporting agencies. One month it will be reported as closed, one month it will be reported as open, another month it does n't even show on my credit report. Seeing as all other credit accounts are closed and monthly payments are made on time, our score should continually gradually be going up, not down! I 'm tired of playing games with this. its unfortunate we ... |
Freedom Mortgage Mortgage loan servicing, payments, escrow account September 22, 2016 - We closed on our mortgage through - on -/-/2016. Our first payment is due - -, and I received a random phone call on -/-/16 from Freedom Mortgage telling me they bought my loan. The representative on the phone told me my payment was due -, then changed it to -. When I go online it says -/-/16 first payment is due. I never received a fifteen day notification that my mortgage loan was transferring and now I am trying to get a straight answer as to who I send my first payment through. I have received no bills from anyone.... |
U.S. Bancorp Bank account or service account opening, closing, or management September 20, 2016 - I was told that my checking account at US Bank was going to be closed. Apparently because I had asked questions and supposedly made a teller cry, my account was being closed.... |
Wells Fargo & Company Bank account or service deposits and withdrawals September 19, 2016 - I initiated a funds transfer of $1000.00 from my current account at - Bank in - to my checking account in the U.S. at Wells Fargo Bank. When the money did not show up in my account within the 10 days, I revisited the transfer information, and found that the first - numbers of my WF account number were missing. I contacted - and they initiated a trace on the funds, suggesting I lias with WF. I immediately visited my personal banker at WF and she did a computer search for the funds with no success, as well as escalating the search to the - team, which found no trace off the fund... |
Wells Fargo & Company Mortgage application, originator, mortgage broker September 16, 2016 - Dispute of WFHM CCR-- to CFPB CN - written response as received in the US mail - -, 2016. Writing a dispute of WFHM 's response to the above case number will not work, since WFHM employees refuses to acknowledge and fail sto address the issues. - - apologized for poor communication,, yet he does not respond to messages left on his voice mail and reminders to him by fellow employees the same day to respond to his voice mail messages which I left. This complaint addresses the issures WFHM Customer Care and Recovery has not, will not and can not address the issues presented... |
Wells Fargo & Company Bank account or service account opening, closing, or management September 13, 2016 - I visited the Wells Fargo Bank location at - - - in - to request a duplicate debit card for my checking account. Without my approval or authorization a new checking account was opened under my name. I work two jobs and was unable to revisit the branch for many months. Between the time I originally visited the branch at - in - and the time I was able to stop at another Wells Fargo Bank branch at - - - - -, the account that was opened without my permission incurred - in fees. I provided to the banker at the - & - - - branch of Wells Fargo printouts... |
Wells Fargo & Company Money transfers money was not available when promised September 12, 2016 - I have a money order drawn on Wells Fargo Bank an no one will cash it. My bank sent it back to me no account found ... .it is dated 2005 ... but from what i read online and what is on the back of the check there is a fee for cashing it ... .which is fine ... but the bank was given the cash to send it to me ... .so someone has the money but at this point seems like profit to them since they wo n't pay me the rightful owner ....... |
MoneyGram Money transfers fraud or scam September 12, 2016 - Hello good day -, this is - - - -, i tried calling your consumer care number regarding a transaction that i carried out me - - - - at - - - - - - - -, - - DATE..- - - .I sent $840.00 to my son - - - - for his school fees in - and the next morning he went to the agent location to collect this money and he found that the money was already picked up by somebody else over there who faked his ID and used another face to collect the money. After carrying out investigation on what happened over there the authorities e... |
Wells Fargo & Company Bank account or service problems caused by my funds being low September 1, 2016 - I currently bank with Wells Fargo. For years they have been posting transactions in a way that caused me to get the maximum number of overdraft fees each day. This has caused me to pay thousands over the years to Wells Fargo. Additionally, when I deposit a check to try and avoid these fees they put a 7 day hold on the check causing the account to overdraft further. I do not have a history of depositing bad checks and have never deposited a bad check since I opened an account with them in 2000. This process of over draft fees continues to make it more and more difficult to get out of the circle... |
Wells Fargo & Company Bank account or service account opening, closing, or management September 1, 2016 - I had had an existing credit line product with my bank, Wells Fargo. On - -, I called the customer service to find out what are my options to increase the limit from $10000.00 to $15000.00. The representitive I spoke with was - - at - - -, extenstion -. Initially I was told the only way to increase the limit is to open a brand new credit line. After some back and forth, I was finally offered a increase if I file an application over the phone, so Wells Fargo can process it and pull a credit report. I agreed and proceed with answering the questions. - of the questi... |
Freedom Mortgage Mortgage loan servicing, payments, escrow account August 26, 2016 - Freedom mortgage received double payments on my monthly loan. When I realized what was going on I asked them to stop pulling payments as I had payments already pulled for my loan. I asked for the additional payments to be refunded back to me. The customer complaints escalation team confirms 3 bi-weekly payments were duplicated. However each time I call in - NO one will give me a number to call them back and NOONE has a direct line or an extension for me to call back to. Each time I have called I speak with anyone new. each time we have the same conversation ... they want to only reimb me 1 pay... |
Kansas Counselors of Kansas City, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine August 26, 2016 - I am a guardian of the patient who used the medical facility. I do not and have never been in control of his finances. They turned the bill over to collections, then instead of the patient 's name on the bill for payment, they put my name on the bill requesting that I personally pay it. They asked, over the phone, if I had drove him to the hospital. I responded I did not and my name should have never been substituted on this bill.... |
Bank of the West Bank account or service problems caused by my funds being low August 23, 2016 - I had declined all overdraft protection on my account per debit card and other transactions. I was told that I could not do that on recurring transactions though but they did credit those fees and told me it would no longer go through if there was no money in my account. Month later I get back from out of town to find multiple overdraft fee notices in my mail. So I finally check into my acct which I was unaware had a problem to find that I had a balance of $ -- and that over $1700.00 of that negative balance was just in fees alone. I spent multiple hours on phone trying to resolve the iss... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status August 22, 2016 - I have a revolving credit account with - - My payment is set up on autopay where they take it directly from my Bank Account . Once a year they for no reason stop withdrawing the payment and do not notify the consumer. They then report it as a late pay to the credit reporting agencies. - is a company that extends credit to people with low credit scores. I believe they use this practice to keep your scores low so that you must purchase from them. I contacted them about the issue they refused to resolve it or let me speak to a supervisor. I also disputed it with all - major reporting ... |