Review and analysis of over 9,926 consumer complaints
| Servatus Corporation |
| Thunderbird Collection Specialists, Inc. |
| FAIR COLLECTIONS & OUTSOURCING, INC. |
| Global Trust Management LLC |
| ARM WNY LLC |
| Concord Resolution Inc (Closed) |
| PMAB, LLC |
| Company | Complaints |
|---|---|
| Encore Capital Group | 601 |
| Portfolio Recovery Associates, Inc. | 443 |
| Citibank | 425 |
| GE Capital Retail | 273 |
| Navient | 259 |
ProCollect, Inc Debt collection communication tactics frequent or repeated calls January 3, 2020 - Over the course of about 2 1/2-3 weeks in -, I received constant repetitive calls from Procollect Collections Agency. I have had to block the number from my phone as a means to stop constant calling due to the interference of these calls in my personal and academic life ( I am a student and was receiving these calls at different periods throughout the day ). These calls are repetitive, annoying, and I am being harassed by the employees of Procollect. Additionally, I never received any kind of mail/validation of debt from Procollect and was not made aware of my right to dispute.... |
HCFS Health Care Financial Services, Inc. Debt collection communication tactics frequent or repeated calls December 16, 2019 - They called from a VIOP number. They asked for me and I said speaking and hung up. They do this repeatedly throughout the week. I called back and asked their business and the woman pretended that she did not hear my question and just kept asking who is this? The business name is - but when I look it up it is Health Care Recovery Group.... |
AmeriCollect Debt collection communication tactics frequent or repeated calls November 24, 2019 - Daily calls from company and messages to call about debt collection. I owe nothing. I have no debt. Continued daily calls is harassment.... |
Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls October 9, 2019 - I actually spoke to the representative from this debt collector, and I wanted to know who to contact about 3 accounts that are saying they are from me when I never even had a - - account, an - - - account and the one of - - for - - that said it was from 2 years ago ... I have not lived in - - since 2014. None of these reports are me, so I think my identity has been taken and I need to know what to do for a dispute because it's really affecting my credit score!... |
Valentine and Kebartas, Inc. Debt collection communication tactics frequent or repeated calls September 26, 2019 - Valentine and Kebartas called everyday from -/-/2019 until current using different numbers - -, Florida area - ) from a company in Massachusetts. I finally spoke to a supervisor, - -, and he would not disclose the reason for the call. The representative and - - both possessed an abusive tone towards me. They never left a message when they called everyday. The process is deceitful and I felt mis-treated and they were condescending. Please prevent companies like Valentine and Kebartas to behave in such a manner.... |
SYNCHRONY FINANCIAL Debt collection communication tactics frequent or repeated calls August 24, 2019 - This company continues to send me robots calls and text messages saying they are synchrony bank and I have a debt with ashley furniture. There's nothing in my. Credit report and I've never been there. It's frustrating because they call multiple times a day, and I feel like that's violating my rights. They have been doing this for a couple mo these and its progressing to 3x a day. I can provide the text messages and further calls from my previous phone if needed.... |
Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls April 16, 2019 - i have been receiving calls from several numbers - - - - Caller ID state " Convergent '' nothing else since the beginning of -, they call about 5 time or more a day from different numbers and leave no message. I spoke with them in the past about this issue about a year ago and they stopped. They stopped because i threaten to file a lawsuit against they because they stated i owe them when i have documentation providing i dont. and now its starting to happen again attached are screenshots of recent harassing calls but not all.... |
SYNCHRONY FINANCIAL Debt collection communication tactics frequent or repeated calls April 12, 2019 - I have been getting calls from synchrony Bank from -/-/2018 until -. They call me at least 5 to 6 times a day and before -. I have answered and told them many many times on many occasions that the person they are calling for does not own this number and to stop calling me. They have refused to stop and continue to call before - and all throughout the day.... |
WAKEFIELD & ASSOCIATES, INC. Debt collection communication tactics frequent or repeated calls December 31, 2018 - Call protect blocked 14 calls from this number in less than one minute. Blocked it as severe fraud. - the phone number and saw several reports of it belonging to - - -. I can provide screen shots of the call logs from my phone.... |
HCFS Health Care Financial Services, Inc. Debt collection communication tactics frequent or repeated calls December 27, 2018 - THEY HAVE BLOCKED MY PHONE NUMBER SO I CAN NOT CALL THEM BECAUSE THIS IS A DEBT THAT SHOULD NOT E-IST. OTHER PEOPLE CAN CALL THEM, JUST NOT ME.... |
ERC Debt collection communication tactics frequent or repeated calls December 21, 2018 - Keep getting repeated robo calls from company called ERC. I do not owe any debt, have been debt free for last 15 years, except for 2 auto loans which are paid via allotment. I have even went so far as to go to the ERC web site and filled out form to have them stop calling me but the calls still persist. I am - and wife is - and these repeated calls upset us. I am asking that this company be charge a fine or whatever the legal term is of $500.00 for each phone call. My FICO score is - and no bad credit in my credit report for last 25 years or longer!... |
Action Collection Service Debt collection communication tactics frequent or repeated calls December 17, 2018 - Action Collection Services out of -, Idaho has called me numerous over the past two years and have now started calling again. I have started to not answer the calls due to the amount of times the employee of the company calls me. Every time that he has called me he will not tell me the amount of the debt, who the debt originated with and what date it originated or give me a reference number or put me in contact with a supervisor. He calls every six months and will call not only my cell phone but will call my office as well every day numerous times a day. They have never sent me any paperwor... |
Turning Point Solutions LLC Debt collection communication tactics frequent or repeated calls November 22, 2018 - - - - is calling not only my number, but also the numbers of relatives. This is not acceptable. They are calling from - - - and leaving a call back number of - - -. The message says it is regarding a debt. I have no knowledge of anything owed to this company ( I may have some other debts but I don't know about this one ).... |
Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls October 31, 2018 - I received 5 calls, back to back, on -/-/18. This morning, on -/-/18, I already received 2. I receive at least 3 phone calls every day from this number, 7 days a week, to the point that I had to block it in my phone. This has been ongoing for at least thirty ( 30 ) days now. I am making payments to a Convergent account on a debt and I am doing so diligently, and this is the only account I have with them. As I am making payments, there is NO need to constantly keep calling me.... |
Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls September 21, 2018 - This debt collection agency called me earlier and I informed the person that I spoke with that they had the wrong number, instead of removing my number, they continue to call.... |
Terrill Outsourcing Group Debt collection communication tactics frequent or repeated calls September 7, 2018 - Keep get called repeatedly that they need to speak to me concerning a business matter and they have all my information social security number and date of birth and my location Ive never gave this company my information and dont have any outstanding debt and only have a debit card.So they continue to harass me and I feel its a violation of my rights because I dont know this business and they are making false claims against me and would pursue legal action regarding this matter.... |
Oracle Financial Group LLC. Debt collection communication tactics frequent or repeated calls September 6, 2018 - Representative from Oracle group, LLC called my work # ( - -/-/18 ) - when he got my voicemail he called back and spoke with the receptionist and said he wanted me paged. She refused and gave him to my voicemail ( Said his name was - ) I called back at - - and spoke with Mr. - and asked him to identify what company he was with which he then went into " There is an open investigation on you ''. At that point I told him not to call my work number and not to contact me as I will not be threatened. He then called my cell phone at - -, - -, - -, - -, - -... |
AmeriCollect Debt collection communication tactics frequent or repeated calls August 2, 2018 - Hey this is - from -- - I'm a debt collector. ID number - and this is an attempt to collect a debt. Any information obtained will be used for that purpose. You can reach me at - or you can chat with me -. I'm in the office Monday through Friday from - - to - - Central Standard Time and Saturday from - to -. Again I am a debt collector with America collect at -. If I have the wrong number. Please feel free to give me a call and let me know. Thanks and have a great day. PLEASE NOTE THAT MY CALLER ID INDICATES THAT THE NUMBER IS COMING FROM A - NUM... |
Atlantic Recovery Solutions LLC Debt collection communication tactics frequent or repeated calls July 10, 2018 - A person called would not offer the name of the company they were calling from, they are looking for - - - - is an ex husband going on 18 + years. I advised that i am not sure why they would ever be reaching out to me for anything in regards to him. They made it seem like this was a case number and never represented them selves as a place to collect a debt or that the call was being recorded. this was a week ago and again today another call, asking if i spoke to - and relayed the information i did not because we do not speak. Still would not tell me where she was calling from.... |
Penn Credit Corporation Debt collection communication tactics frequent or repeated calls July 5, 2018 - Penn Credit Corp calls daily at - with an auto-call. I do not owe them or anyone money! They will not stop harassing me with their calls. When I do answer there is no one to talk to. I've lost control of my privacy due to these calls.... |
ERC Debt collection communication tactics frequent or repeated calls May 11, 2018 - Enhanced Recovery has been calling my cell phone using a robocaller at least 37 times this week alone. They are using sleezy tactics in trying to harass me via phone calls. I've repeatedly asked them to add my phone number to their " Do Not Call '' list but the continue to call. They always ask for " - '' who is someone I do not know. They have promised to not call my number in response to complaints I've previously filed here but continue to do so. They have called using the - phone number and also local call spoofing. My phone number has been on the national " Do not call '' list for s... |
NRA Group, LLC Debt collection communication tactics frequent or repeated calls April 21, 2018 - getting constant calls, ,i have no idea what the debt is, and wont tell me... |
Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls April 19, 2018 - Every weekday, since-/-/-until-/-/-I have received persistent, aggressive calls and voicemails from - I do not know who this caller is, or what they want. I do not answer unknown callers or their voicemails - too many robo-scams out there. I have reported this number to -, FCC, FTC, and the Do Not Call Registry ; I have put anti-spyware and call- blocking apps on my phone, bot the calls & voicemails still come thru. I added another call-block app on Monday, -/-/-. It failed to block the call/voicemail ; but it showed the name : - - I " - '' the name and found the... |
Delta Management Associates, Inc. Debt collection communication tactics frequent or repeated calls January 29, 2018 - This company has been harassing by phone daily in all hours of day and night ( automated and live person ) for more than a month without reason or reference Therefore they are in violation of the FCRA I have no knowledge of ANY debt agreement with them. It is illegal to collect on an erroneous debt with them that I have no knowledge of I didn't have signed contract agreement with them. They did not send me a written notice of this alleged debt I have mailed them a cease and desist letter and asking them what original debt that I owe Delta Management.... |
Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls January 10, 2018 - They keep calling. When I answer there is silence, then they hang up. I 'm suspicious that they 're recording my voice.... |
Allied Interstate LLC Debt collection communication tactics frequent or repeated calls January 4, 2018 - ALLIED INTERSTATE DEBT COLLECTION AGENCY IS CALLING 6-8 TIMES A DAY FROM DIFFERENT PHONE NUMBERS. MESSAGES ARE NEVER LEFT. WHEN I BLOCK THEIR NUMBER, THEY CALL BACK 15-30 MINUTES LATER FROM A DIFFERENT NUMBERCALLS ON -/-/2018----... |
JH Portfolio Debt Equities, LLC Debt collection communication tactics frequent or repeated calls January 3, 2018 - I have been receiving telephone calls from Reps with this Collection Agency for several days. The Reps call my home # ( - ) - and my cell # ( - ) - all day. I have requested that the Reps stop these harassing calls ; but they ignore my requests. I have no idea which Debtor ( s ) they represent because all of my debts were included in a Bankruptcy Case during 2016.... |
SYNCHRONY FINANCIAL Debt collection communication tactics frequent or repeated calls December 24, 2017 - Back in 2015, I was taken advantage of emotionally when my dog suffered a - -. I took him to the hospital where I was informed they would only take payment in full, up front, and without letting me use my chosen form of payment. I was directed to - - as my only option and opened a line of credit. After many months of payments on time and at least the minimal amount requested, I had to move across country ( from - to - ) in order to secure new employment. Prior to leaving my house, which was since put up for sale, I paid up front, at least 3 ( $750.00 ) months worth of minim... |
Alorica Inc. Debt collection communication tactics frequent or repeated calls December 13, 2017 - Global Receivables Solutions has been calling me every hour without leaving a voicemail. I 've received nothing from them in the mail, so I do n't know what their supposed business is with me.... |
ERC Debt collection communication tactics frequent or repeated calls November 4, 2017 - I keep getting calls from ERC ( - ) asking for someone like - - ( the name is unusual. ) I have told them I am not associated with any such person, have never known anyone with such a name and to please disassociate my number from her overdue account. They apologize, say they will remove my number from her account, and then call me again the following month!... |
Allied Interstate LLC Debt collection communication tactics frequent or repeated calls November 3, 2017 - Debt collection company making robocalls to random people based on just a last name match. I have a common last name! They call everyday!... |
Allied Interstate LLC Debt collection communication tactics frequent or repeated calls November 3, 2017 - I owe no money. This company ( Allied ) - is trying collect on a debt by looking for information about an individual not known to me. They will not stop calling. I have blocked their number, but they call daily over the past month of -/-/- and now-/-/-. They call and receive no answer, but they continue to call. They called also inthe past several months ago. When you call them to complain, they do not seem to know what you are talking about. It is harassment for a debt that is not mine. This is not acceptable.... |
Penn Credit Corporation Debt collection communication tactics frequent or repeated calls August 21, 2017 - I receive calls from Penn Credit 3 to 4 times a day. Each time it rings no more than one or two times, never even giving me the opportunity to answer the phone. I have no loans with them and I have no late payments with them or any other company. On -/-/-, I had a call at about - MDT and again at - MDT. In both cases the phone rang one time. On -/-/-, I had a call at about - MDT and again at - MDT. Again, in both cases the phone rang one time, not even giving me the chance to answer. I 've had numerous other calls from that under the same circumstances.... |
Harris & Harris, Ltd. Debt collection communication tactics frequent or repeated calls August 15, 2017 - For approximately the past 3 months I have been receiving recorded phone calls from Harris & Harris, a debt collection agency ( that is stated in the recording ), instructing me to call a number with a - area code. My name is never mentioned, nor is the reason for the call. They call at various times throughout the day or evening. Sometimes they skip a week, other times they call 3 or 4 times in a week. On one occasion they actually called 3 times in the same day! I am on the " do not call '' registry but obviously to no avail. Thanks for your assistance.... |
Harris & Harris, Ltd. Debt collection communication tactics frequent or repeated calls July 18, 2017 - On - / - /17 the debt collector called a family member with out my permission. They also contacted a friend of mine on - / - /17. AGAIN WITH OUT MY PERMISSION! They should only call my cell, which is the only number first given. The amount for my debt is about 700.00.... |
Allied Interstate LLC Debt collection communication tactics frequent or repeated calls July 18, 2017 - Beginning - / - /2017 started receiving calls from - . On - / - /17 they called @ - - , - - . On - / - /17 they called @ - - , - - , - - , - - . On - / - /17 they called @ - - , - - , - - . On - / - /17 they called @ - - , - - , - - . The first couple of calls I answered not knowing who it was on the line. They do not answer me, I can hear noises in the background like faint voices and phones ringing, but they never speak. If... |
GLA Collection Company, Inc. Debt collection communication tactics frequent or repeated calls May 3, 2017 - this company PROMISED to take my name off there list ..they keep calling and harassing my pre-paid cellphone i just bought - weeks ago for baseball for my son. They are wasting my minutes by calling for someone that does n't exist. They call many times a day and keep leaving message 's which runs down my minutes. I have told them wrong number and they continue... |
I.C. System, Inc. Debt collection communication tactics frequent or repeated calls April 5, 2017 - I was a customer for many years. We have cottage at - Ohio. We open it up in -/-/- And close it in -/-/-. In late -/-/- I Packed the equipment and sent it back. I call - and said we were done for the year. They continued to bill us until -/-/-. I tried to fight it but they would n't agree. I do n't owe these extra charges.... |
TrueAccord Corp. Debt collection communication tactics frequent or repeated calls April 2, 2017 - Emails me multiple times a week about the $670.00 I owe them. I understand that I owe them but sending me emails all the time does n't help.... |
Thunderbird Collection Specialists, Inc. Debt collection communication tactics frequent or repeated calls March 31, 2017 - I had 18 missed phone calls from Thunder Bird Collections within like fifteen minutes. - would call and go to till voice mail and then immediately called back. He also called my grandfather and utilized the same tactics. This was also done after I had told him not to ever contact anyone besides my cell phone number that I provided. Today he even called the place I work when I told him to only contact my cell phone.... |
Stellar Recovery Inc. Debt collection communication tactics frequent or repeated calls March 29, 2017 - i explicitly told Stellar Recovery not to contact me by phone as my collection is part of a Debt Management program and being paid monthly to them. they continued to repeatedly kept calling me daily and multiple times a day.... |
FirstSource Advantage, LLC Debt collection communication tactics frequent or repeated calls March 22, 2017 - Called my phone at work several times after asking not to call my work phone. Several times they keep saying they have no record of them calling and no record of me on tape saying not to call.... |
FirstSource Advantage, LLC Debt collection communication tactics frequent or repeated calls March 22, 2017 - After being advised of a large debt on my credit report on -/-/-, I contacted - on -/-/-, who very vaguely told me that my account was " Charged-Off '' and I needed to contact FirstSource ( the collection agency ) which - supplied the phone number to me. I asked - to send me a copy of my back statements so I could find out what happened & when. As of this date ( -/-/- ), I still have never received anything from - -. I then contacted FirstSource on -/-/- and asked them about my account. I was told they just received the info. They looked into it and contacted... |
U.S. Bancorp Debt collection communication tactics frequent or repeated calls March 22, 2017 - They called and said they are looking for my son. Their phone number is ( - ) -. They also called his Uncle. They called me over and over but would not divulge any information as they could only contact my son. I gave them my son 's number on numerous occasions. My Son is in a - program at the University of -. He said they continually call him while he is in lab doing research and because they never leave a message he just assumed it was a political or prank call. Regrettably at my urging he called them back. They demanded payment on a credit card bill we thought had been resolved ... |
Nevada Credico, Inc. Debt collection communication tactics frequent or repeated calls March 21, 2017 - I opened up a gym membership with the -. I signed a two year contract therefore I was stuck. But I was told that we could break it if we payed a fee. I forget the amount, and because they had lied and deceived me I stopped paying the monthly payments. And now they sent my account to collections. This is n't even a credit card or an autoloan for it to affect me like this. They are undeserving of the payment because of the lying and shady practices they do. So I need this erased from my credit.... |
Sunrise Credit Services Inc. Debt collection communication tactics frequent or repeated calls March 20, 2017 - Continued calls despite request to stop. The company name is : Sunrise Credit Services... |
Wells Fargo & Company Debt collection communication tactics frequent or repeated calls March 15, 2017 - This is Wells Fargo. On -/-/2017 their system called my cell phone and left a voice mail lasting 1 minute and 22 seconds without saying a word. I feel this should be considered a form of harassment.... |
Phoenix Financial Services LLC Debt collection communication tactics frequent or repeated calls March 7, 2017 - This is a Business and they called asking for a individual who does not work here. They would not identify themselves, the company and just hung up on me 2 times!!... |
Universal Acceptance Corporation Debt collection communication tactics frequent or repeated calls March 5, 2017 - I have had multiple issues with Universal Acceptance Corporation ( UAC ) They call and text me the day the loan comes due, calling multiple times a day even though I have told them I can not talk on the phone while I 'm at work. They refuse to talk to me via email even though that is really the only way I can communicate during week days, which I 've told them multiple times. They have emailed me just to tell me they ca n't email me however. I told them I switched jobs and needed my due dates changed to match my new pay days. They refused to do so until I sent them a copy of two pay stubs fro... |
First Investors Financial Services Group, Inc. Debt collection communication tactics frequent or repeated calls March 3, 2017 - They call constant. If I fall one day behind they call 10 times a day. If I block the number they call from numbers that are fake. I have teue caller so it shows both the real and fake number. Im tired of them calling somany times a day. They say its just a reminder but after - voicemails a day its a little extreme.... |
Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls March 2, 2017 - I received a notice of collections from Capital Accounts on about -/-/17 for an old medical bill. In that short time between then and noe -/-/17, I 've received phone calls from them looking to collect. I asked them on the 2nd phone call that I plan on disputing the bill and to not call during my work hours any longer. The woman on the phone then took an abusive tone, declared that she 'll note that I refuse to pay the bill and hung up without any further clarification. While, she did n't make any direct threats, she seemed to imply they 'll take legal action against me or to hurt ... |
Windham Professionals Debt collection communication tactics frequent or repeated calls February 22, 2017 - Automated recording left as voicemail. The company is calling me as the brother-in-law of someone supposedly owing a debt. They are calling repeatedly and leaving an automated voice mail which asks me to call to have my number removed. " Hello. This message is for -. If this is the wrong number, please call - to have it removed. If you are not -, please disconnect immediately. -, you should listen to this message in private as it contains private information. I 'll pause so you can do so. This is - - from WIndham Professional Incorporated a debt collector attempting to coll... |
Reliable Credit Association, Inc. Debt collection communication tactics frequent or repeated calls February 17, 2017 - There are repeated calls daily. They are requesting my social security number and address.... |
Synchrony Financial Debt collection communication tactics frequent or repeated calls February 11, 2017 - The calls come into my phone stated as unknown. When a message is left ( which is not every time ), it is from Synchrony Financial. As an example of call frequency - called 12 times yesterday. In the morning they called 4 times within a single hour. Then approximately once an hour after.... |
Credit Corp Solutions Inc. Debt collection communication tactics frequent or repeated calls February 11, 2017 - I am being called from multiple - numbers- numbers, etc. I know they are credit corp solutions and they call - times a day. I am also getting extremely ticked off that they have been calling me after - at night... |
Portland Credit Inc Debt collection communication tactics frequent or repeated calls February 10, 2017 - Debt collector repeatedly called my employer after being verbally told not to because the number was never provided on the original credit application or form for services. The debt collector admitted to seeking out my employers number online then started contacting me at work without authorization. Secondly the original creditor is billing me for archives that were never rendered. This - is for - appointments that were canceled within the allotted time frame outlined by the medical practitioner.... |
Financial Asset Management Systems, Inc. Debt collection communication tactics frequent or repeated calls February 9, 2017 - A party named : - - of Financial Asset Management Systems repeatedly calls my home phone number. And, now, he is telephoning my place of employment. I asked him to stop calling me, but he continues to call. During his call, he will not give any information about the debt that I supposedly owe. He asks me for my social security number and my date of birth. I do not give him the details that he seeks, but he continues to telephone me at home and at work.... |
I.C. System, Inc. Debt collection communication tactics frequent or repeated calls February 9, 2017 - I was recently informed of a collections account, with this company listed as the owner of the debt. I phoned them to get clarification on the account. This was after submitting a dispute with - as well as directly on their ( I.C. Systems ) website. I was finally connected with a representative and after what seemed like amiable conversation, where I was told that I owe an amount well over the dollar amount that I remember being delinquent and once I began attempting to collect information on how to resolve the debt, I was hung up on. I phoned the company again ( time # 2 ), only to have a ... |
Harris & Harris, Ltd. Debt collection communication tactics frequent or repeated calls February 9, 2017 - This is my parents phone number. I setup a payment plan and gave them my phone number and told them that I ca n't be reached at the number they have been calling and to stop calling. They stopped for awhile but are now calling my parents multiple times per day.... |
Atlantic Credit & Finance, Inc. Debt collection communication tactics frequent or repeated calls February 8, 2017 - This company is calling and harassing me on my personal cell and calling my work, which is explicitly prohibited by The Fair Credit Reporting Act. He mentioned some credit card I had never heard of. Furthermore, they have no standing to contact me about a debt, they also have not verified what debt they claim I owe. I want them to seize all communication and drop this frivolous collection attempt.... |