MoneyGram Money Transfers Complaint

International money transfer Fraud or scam

MoneyGram Money transfers department,

International money transfer Fraud or scam Nebraska

Hello good day -, this is - - - -, i tried calling your consumer care number regarding a transaction that i carried out me - - - - at - - - - - - - -, - - DATE..- - - .I sent $840.00 to my son - - - - for his school fees in - and the next morning he went to the agent location to collect this money and he found that the money was already picked up by somebody else over there who faked his ID and used another face to collect the money. After carrying out investigation on what happened over there the authorities explained to me that - has just - zip code that is - meaning that you can pick up money in any city so far as the money is paid inside - My son 's leave in another city called - which is the - and the money was picked up in the - called - but now the authorities over there in - asked me to call - over here to get the proof of payment and forward it to them


So after calling - for several days now they ask me to contact your bureau so that you people can call - customer care of which i have their phone number here with me and the details of the transaction. They said they could only release this proof of payment through you people as im gone to - now to meet my Grand Father if he can help me to get some money while following this investigation because school has already resumed in - and my son is still stacked at home because the hacker faked his ID and use it in collecting the money with the complicity of the banker and cashier in charge, So im writing you people to help me out in order to get this solve and the the - direction will give you people the NAME OF THE - STORE THAT PAID THE MONEY, THE STATE, CITY, THE CODE OF THE BANK AND THE NAME OF THE CASHIER THAT PAID THE MONEY, ,This can be in form of a receipt as they said. Here are the details of the transaction that i sent to my son that day. Amount .. $840.00 Reference Number ... ... - Sender ... - - - - ... .- - - - My phone number is - - - - - ... - Thanks and waiting

MoneyGram customer in Nebraska
Sep 12, 2016

* Source: CFPB Complaint Database

MoneyGram response to complaint:
Closed with explanation

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