Review and analysis of over 11,160 consumer complaints
| Total Card, Inc. |
| JPMorgan Chase & Co. |
| Encore Capital Group |
| Colony Brands, Inc. |
| Comerica |
| Amex |
| Synovus Bank |
| Company | Complaints |
|---|---|
| Citibank | 2,411 |
| Capital One | 1,621 |
| Bank of America | 1,184 |
| JPMorgan Chase | 1,085 |
| GE Capital Retail | 976 |
Continental Finance Company, LLC Credit card billing disputes April 20, 2017 - Continental Finance issued me a - card that was initially for $300.00. I understood that there was an initial processing fee and what my balance would be upon receipt of the card. I made my payments on time every month an thought that everything was fine. That 's when I discovered this was not the case. Just about 6 months or so after receiving the card, I called to dispute a duplicate charge on my card. A store that I had patronized inadvertently charged me twice. When I called - , I was given the complete runaround, left several messages, waiting for a call back that never happ... |
Barclays PLC Credit card billing disputes April 11, 2017 - During the evening on -/-/2016 while in - - I was approached by a mall vendor concerning the purchase of women 's moisturizers. Though I had no intention of purchasing that evening I did agree to make an an appointment for the next day. My card was used to 'hold ' the appointment with a vendor. However, on the morning of -/-/2016 I decided to cancel the appointment and called the vendor to inform them of the cancelation. I was told no appointments had been scheduled yet and they confirmed that no charges would be posted to my card. Just to make sure, I also phoned my credit card comp... |
Monterey Financial Services, Inc. Credit card billing disputes April 10, 2017 - This account is reported in to -, - and -. The account is being reported to have a derogatory rating which is very troubling to me! I am concerned about my credit because I was recently denied a loan and my existing credit accounts have increased my interest rates. This negative rating has caused me serious financial distress and will continue to cause me financial and emotional distress until this issue is resolved. In researching my legal rights, I have found several items that I understand I am entitled to. In order to rectify this situation and ensure my rights have not been vio... |
Wells Fargo & Company Credit card billing disputes April 10, 2017 - I noticed an unrecognized and unauthorized transaction on my credit card. Since I am a busy person, I have not noticed this suspicious transaction up until my accountant asked me about it when he reviewed my statements before the tax season. I feel really bad since I contacted the bank twice and both times they rejected my claim without providing me any proof that it was me that actually made those transaction. I would like to get all the details on why the bank decided to reject my claim. It does not make any sense that i will lose over $5000.00 without getting any answers.... |
U.S. Bancorp Credit card billing disputes April 9, 2017 - I had a credit card through US Bank. I contacted the credit card company after paying off the full amount on the card. I then contacted US Bank directly to make sure that there were no issues and that the card was paid in full and that I would never have to hear from them again, because I am fed up with their business tactics. I made the payment of the full amount due on -/-/2017, the payment posted on -/-/2017. Today -/-/2017 i got an email from US Bank saying that I now owed them $24.00. I called them right away to find out why. The CSA told me it is for interest on cash ... |
Citibank Credit card billing disputes April 8, 2017 - The creditor violated the Fair Credit Billing Act. I previously notified the creditor that I did not receive statements from - through - due to an incorrect address which I notified the creditor of several times in writing and over the phone. The creditor did not respond to my complaint as requested and have incurred two 30 day delinquencies as a result.I contacted Citibank and spoke with a representative named - who concurred with me.The representative also advised me that online access was canceled without my knowledge or authorization.... |
Wells Fargo & Company Credit card billing disputes April 8, 2017 - I bought an A/C in - through - and I got a credit store financed with Wells Fargo under a Promotion for 18 months with a 0 % Apr, ended in -/-/-. For that reason I was making enough additional payments to my account to pay the debt in time before -/-/- .... Also, when a customer wants to make payments " on time '' take extra precaution so I did and set up the automatic payments to " pay on time '' meaning not missing any " due date ''. However, I made extra payments to reach the amount before the promotional interest has ended. But Wells Fargo was not taking the extra money I w... |
Synchrony Financial Credit card billing disputes April 7, 2017 - I obtained a credit card with Synchrony Bank to obtain a 18 month no-finance account to pay for flooring and install service from -. We had just purchased the home so it was empty for the flooring to be installed. - charged my Synchrony account on -/-/2016 for $6000.00. - - started install on -/-/2016. My wife and I attempted several times to get - - management to come to the home as the install did not look correct to us. My wife sent pictures to - - and -, the flooring manufacturer. - admitted the flooring is defective via pictures. - - continued ins... |
Citibank Credit card billing disputes April 7, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of -/-/2015 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Wells Fargo & Company Credit card billing disputes April 6, 2017 - We booked a hotel room at - thru - and when we got to the hotel long story short the rooms electrical outlets did not work and the room was dirty housekeeping never came to our room until the day we checked out. There were personal item left in the room from the previous guest so its obvious that the room was no cleaned correctly. While at the - we complained and were told that they could not refund our stay because we booked thru - and were told to contact them for a refund. I tried contacting - and got no response until I filed a complaint with BBB and was quickly contacted an... |
Wells Fargo & Company Credit card billing disputes April 6, 2017 - I transferred a balance that is supposed to be interest free for 15 months, I believe. I also make purchases with the same card I have the transfer balance on. Although I pay my purchase total in full each cycle, I am still being charged interest, when the only balance that is left is my transfer balance. When I called to ask how this can be, it was explained to me that basically my purchases made after I transferred my balance over falls behind the transfer balance amount, so in essence I will never pay off my " purchases '' until I pay off the transfer balance ( which is a substantial amount... |
Synchrony Financial Credit card billing disputes April 6, 2017 - On -/-/2017, I went to Ashley Furniture in need of a new sofa. I was interested in purchasing the sofa using the 18 month same as cash line of credit that Ashley furniture offered through Synchrony bank. I applied for credit in the store via the credit application kiosk and was instantly approved for $2500.00 line of credit. My sales representative - let me know that in addition to whatever I was approved Ashley would authorize a 10 % increase which was $250.00. I purchased the furniture, arranged for delivery and enjoying the new sofa currently. On today -/-/2017, I registered my ... |
Synchrony Financial Credit card billing disputes April 6, 2017 - I recently received my credit statement showing a minimum payment of $250.00. Because I can not afford to pay the full amount, there is a monthly fee of $37.00. In the terms and conditions, the credit card stated there was a minimum payment of $25.00 This amount is abusive and the original balance has quadruple within a year 's period.... |
Citibank Credit card billing disputes April 6, 2017 - I just filed CFPB Complaint # -, which, thank you, had been promptly forwarded to Citi Cards. On -/-/2017 I received a phone call/ voice mail message from - , Citi Cards Executive Branch, -, saying she would be investigating, and if I wanted to provide additional comment/questions. Well, although I appreciated the call, I did n't think it would be necessary to call her back, until this morning -/-/2017. When I received email notification of a new e-communication regarding the billing dispute. the e-communication when I opened the link to what is a closed account as of -/-/2017 ... |
Citibank Credit card billing disputes April 6, 2017 - My bloomingdales closed my account after I mad the payment and the account was still open, and now there saying that I have balance thats due. This is not correct because I made full payment and brought the account to a zero balance. I have spoken with them and they still arent trying to assist me but instead keep refering me to the collections agency thats now handling the bill, my account should not be in collection agency status because it shouldnt have a balance due ... ..... |
USAA Savings Credit card billing disputes April 6, 2017 - I pay $700.00 to my USAA visa credit card on -/-/-, and it is not reflecting on my credit score. They said every thirty days they report to the credit bureau but I still do not see it reflecting on my score its been over 30 days. The VA has given me an opportunity to get a house loan but wanted me to take care of this card to lower my balance on this card and my - card, I did and I score dropped - points. since -/-/- 87 % of the time I have been paying regularly money coming from my account but my score never reflects. I am at a lost I do not know what to do. PLEASE HELP ME, ... |
Synchrony Financial Credit card billing disputes April 6, 2017 - I enrolled in monthly minimum amount due recurring payments some time ago with my WalMart Credit card. Up until just recently, those payments were drafted correctly from my account. today -/-/2017 when I logged into my bank account I notice Walmart had taken over $410.00 from my bank account which they were not authorized to do. my monthly minimum payments are $25.00 which was the amount they were authorized to debit my bank account.... |
Barclays PLC Credit card billing disputes April 5, 2017 - To Whom It May Concern, My name is - -, My account number with Barclay Card is -. I received mycredit card statementin the mail and noticed I was charged twice for flights from the - to - back in -/-/-. My wife used my card without my authorization, when the credit card company called me I told them there was no authorization for this charge and to cancel it ; they said they would. In the meantime my wife never received a confirmation for these flights thereforeshe understood that the flights were NEVER booked. I was charged twice for this charge and wish to be refunded for... |
Citibank Credit card billing disputes April 4, 2017 - The card is Best Buy. In -/-/- I made a purchase. The purchase agreement was for extended payments until -/-/-. I paid each month $100.00 when my fee was only $ -- $27.00 I was charged Late FEES! of $ -.For a total of $60.00! I paid the balance off without late fees in -/-/-. I then made a regular purchase on -/-/- for $470.00. When I received my statement, Best Buy says I owe -! I tried calling them to clear this up. I spoke to - people from a foreign country who could barely speak English! .When I asked for the United States - they gave me to anothe... |
Synchrony Financial Credit card billing disputes April 4, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 60 days past due as of -/-/- 30 days past due as of -/-/-, -/-/-, -/-/- to -/-/- I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Barclays PLC Credit card billing disputes April 4, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 90 days past due as of - -/-/- 60 days past due as of - -/-/-, - -/-/-, - -/-/- 30 days past due as of - -/-/-, - -/-/-, - -/-/-, - -/-/- I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Synchrony Financial Credit card billing disputes April 4, 2017 - I had a $25.00 minimum payment due on my Walmart Card and paid $30.00 online on - -, 2017. I had no idea that Synchrony Bank would hold the payment until -/-/17. When they applied the payment, it overdrew my bank account. Knowing that I already paid it, I contacted the bank who then did not authorize what I thought was a double payment. Subsequently, I contacted Synchrony who accused me of 'scheduling ', not paying on the account. They assessed me with late fees, etc. on -/-/17 I paid $30.00 ( for - 2017 ) and then received a notice from Synchrony that I owed them an... |
Synchrony Financial Credit card billing disputes April 4, 2017 - So I signed up for the care credit account when my dog required -, the amount was roughly -. I set the account up for automatic withdrawal and after 2 yrs thought I must be done. I called synchronity put in my social and the message informed me my account was paid and up to date. I then cancelled the automatic withdrawal from my account. Within a few weeks I was sent a letter my account was overdue, I called and spoke with a representative who informed me that after 2 years of payments, I actually owe - more than the original because I did not pay in time. What?????? OK so how will yo... |
Citibank Credit card billing disputes April 4, 2017 - Dispute unfair billing practice and billing error since -/-/- been in dispute since back and forth with Citi Bank Sears Billing @ billing about credit never added back to account after numerous attempts to solve these issues. Credit that was given back for the months of -/-/-, Through -/-/- and -/-/- through now -/-/- has not been added to our account.proof of credit that was apply was put back in purchase for those months which explain our over payment to Sears Credit Card ( Citi Bank ) who refuse to investigate the unfair billing error and refuse to fix the problem a... |
Citibank Credit card billing disputes April 3, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of - 2016 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Synchrony Financial Credit card billing disputes April 3, 2017 - I already submitted a complaint several months ago. The complaint number is - I just received a message from your organization that the credit card company could not respond without permission of the consumer. So, I submitted the complaint because I am a cardholder on the account, but my husband is the actual account holder, I guess. Can he give his permission to respond, without starting the complaint over from scratch?... |
Citibank Credit card billing disputes April 3, 2017 - I had a Macys credit card which had been closed and I was paying off the balance. In - 2017, my minimum balance was $63.00 and I paid the entire balance by the due date. As far as I knew the card was paid off. I just happened to notice that I had an email from Macys with a balance due of $6.00. When I went back through my statements, I saw that in the - statement ( generated after paying it off ) they charged me a fee of $2.00. The interest accrued said $0.00, but there were fees of $2.00 and then they charged the same fee of $2.00 in - and again in -. Since I do n't ge... |
Barclays PLC Credit card billing disputes April 3, 2017 - I am putting a complaint against barclays card cause in -/-/- i lost my credit card and there were fraudulent charges made to the account. They sent a letter denying my claim saying because they were confirmations made by text of charges that were done to the account. After reviewing my text confirmation from barclays they sent a text on -/-/- at - for a charge from - for $170.00 for that was processed twice at - i confirmed this charge as i knew the merchant. on -/-/- they sent a confirmation text for a - charge for - in which i was in the middle of a hospital ... |
Citibank Credit card billing disputes April 3, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of -/-/2017 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Citibank Credit card billing disputes April 2, 2017 - Citi.com ( their Costco product ) I disputed a charge. They appropriately credited my account - then inexplicably put the charge back on my account. Their customer service department says it will take 6 months? They are still charging me the full amount ( - ) on my monthly statements and say there is nothing they can do.... |
Citibank Credit card billing disputes April 2, 2017 - i have a sears master card which i have not used in many years recd a invoice with a - - dollar charged for phone services fir an inmate in al. told sears the whole story also told them account was breached or hacked close it and i never use it got a letter saying i dont have to pay the min balance due really im in mass. not Alabama still have not closed my account i wanted to know if this was a breach and my info was stolen still have not heared people should know of this if it was a breach... |
Citibank Credit card billing disputes March 31, 2017 - Dear CFPB, I received my first Credit Card on -/-/- and use them all those years, but past 7 months have issue with Citi Bank Credit Card, Dispute which I never experience in my life, right in USA can one large bank do to their customer. I went to Dr in MD and the cost of procedures was $16.00. and I did use - of my Credit Cards for payments the first proceeders the Dr. did was was extremely awful I went through many medicalI waited for 2 weeks and it was very bad I contacted Medical Bored and report and I did send them the pictures before and after they did ask me how I paid and I t... |
Citibank Credit card billing disputes March 31, 2017 - I rented a car from a - at - that put a hold on my card that was equal to over 5- the cost of my rental. I was informed that when the car was returned that the hold would be released immediately. When I returned the car I verified with the merchant that they had released the hold and I had a conference call with the credit card company so that they could verify directly with the merchant via the transaction ID that the charge was not valid and that they could release the hold however the credit card company refused to do so. The credit card company was AT & T Universal Card and I have be... |
Citibank Credit card billing disputes March 31, 2017 - I made a purchase with at Macy 's with my Macy 's credit card ( # - ). The items never arrived. I disputed the charge but Macy 's refuses to credit my account and wants me to chase my refund via their shipper. I have no contract with their vendor. My contract is with Macy 's. I want my refund. Please help as this is consumer fraud.... |
Synchrony Financial Credit card billing disputes March 30, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due -/-/-, -/-/- I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Bank of America Credit card billing disputes March 30, 2017 - Although I had available line of credit $3700.00 I attempted to make a purchase in the amount of $840.00, from - and the purchase was declined. According to - Bank of America ( BOA ) denied the purchase. I immediately contact BOA and asked why the purchase was cancelled or declined according to BOA they had no knowledge of the declined although I had a copy of the cancelled purchase order. BOA referred me back to -. After going around in circles I immediately cancelled all purchased with - and again reached out to BOA and explained the problem. BOA then placed an hold on my acc... |
Citibank Credit card billing disputes March 30, 2017 - The account above is currently reporting on my credit report but I am only an authorized user. I would like to remove myself immediately.... |
Citibank Credit card billing disputes March 29, 2017 - I went to Macy 's and purchased - items. The clerk was pushing me to open a macy 's credit card and told me my purchase qualified for 20 % off ( up to $100.00 ) if I opened a macy 's card. I did ( it took a while ). I was assured that the discount would appear on my first statement. The receipt for the credit card said something similar : " Your NEW ACCOUNT SAVINGS WILL APPEAR ON YOUR 1st STATEMENT, not your purchase receipts. '' I called Macy 's multiple times ( they were closed originally ( do n't open until - ) ) and had a complex system that did n't recognize my account number ( an... |
Santander Bank US Credit card billing disputes March 28, 2017 - I was billed for a deceptive offer on line and was offered a gift for taking a survey for a department store I frequent. The offer was for product with only shipping charges and I submitted my master card #. My statement reflected those charges on -/-/2017 but also to my surprise on -/-/2017 there were - charges from the same company reflecting full price for product. I contacted my bank Santander - card and they immediately cancelled card and issued a new one. Dispute was sent to fraud dept and in -/-/- received a follow up letter stating we are denying your claim and to contac... |
Citibank Credit card billing disputes March 28, 2017 - 1. On or about - -, I searched for a - hotel in -, - on " - '' and booked the - rated - - - Hotel for - -. The booking was non-refundable. 2. On - -, I called and wrote - a letter asking for my booking to be cancelled because I learned from - that the - was undergoing major renovations and guests were complaining about their stay. The renovations were not disclosed on the - website. 3. - refused, both on the phone on -/-/16 and by an email reply to my letter on -/-/16, and instead assured me that there would be no issues wi... |
Bank of America Credit card billing disputes March 28, 2017 - I bought - airline tickets using credit card .but after three days get emergency ca n't fly on the dates .so I call credit card and did disputes. After few days they send me letter in mail explain to me about dispute. That 's was give me - credits for - airplanes tickets and they will process the dispute. I call that credit card to let them known l do n't want to loss that money if you ca n't getting the money so I could Chang that date for the tickets with airline but credit card company told me it 's no proces and we credit your account and that 's finally, l said that letter do ... |
Synchrony Financial Credit card billing disputes March 28, 2017 - someone opened a lowes account in my name i never ever used or opened lowes i never got anything from them, i disputed this and there telling me i benifited which is untrue this is not mind and thre refusing to remove this from my name i never dealtt with this bank and never will... |
Citibank Credit card billing disputes March 27, 2017 - I was a sears credit card holder for over 25 years until today. 2 years ago i moved, and requested an address update with my new mailing address. I use an auto-debit payment to pay my bill, and never really gave much thought to it until i was in sears recently and for the 4th or 5th time, again requested an update to my mailing address. I finally got my first statement today, after 2 years ... to see sears has been charging me a " Late Fee '' on every month for at least a year, more likely longer. $37.00 a month, hidden and blamed as my auto debit posted to them on the - ... .1 day after ... |
Citibank Credit card billing disputes March 27, 2017 - On, I believe -/-/- I contacted my credit card company, along with the merchant, - on a three-way-call to request a credit for a payment I made with my Citi Credit Card on -/-/- in the amount of $550.00, which the merchant claimed she did n't receive. She stated the payment was processed via - who in-turn should have made the deposit to her bank account, but she claims she did not receive the payment. During the three-way-call the credit card customer service rep confirmed that the payment was indeed made to -. I was also able to see it on my account transactions. Well, at... |
Citibank Credit card billing disputes March 27, 2017 - I went to purchase some items at Home Depot in -/-/- and made a Home Depot staff at check out who offered me a credit card with a promotion value worth $ - $40.00 discount on my purchase. I refused and offered to pay and leave but she insisted. I obliged her but after applying for the credit card she applied the discount of $40.00 and I paid the remaining amount at the desk. I did not get any credit card subsequently and did not make use of any credit card from Home Depot. However, I got this bill for $240.00 on the -/-/-. I called the number stated in the bill to clarify ... |
Synchrony Financial Credit card billing disputes March 26, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days late on -/-/2015 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Citibank Credit card billing disputes March 25, 2017 - I have contacted Bloomingdale 's customer service department four times about this matter and I have been continually lied to about this matter being resolved on my next statement. It still is not resolved four months later. With this letter I am asking for your help in finally resolving the issue. I put jewelry charge of $4000.00 ( $3700.00 after using $220.00 worth of rewards cards ) on my club account on -/-/2016, but returned the jewelry on -/-/2016. The credit was applied to my regular revolving account by the sales person even though I asked her at the time to make certain tha... |
Citibank Credit card billing disputes March 25, 2017 - I paid off my Macys Credit on -/-/2017, payment for the balance due had to be received by Macy 's on -/-/2017. To my surprise I received a $2.00 statement from Macy 's at the end of -/-/- for $2.00 then in -/-/- for another $2.00 and now in -/-/- for another $2.00. I called in -/-/- and they said they would remove the charge, so I did not pay. In -/-/- I did not call so I called again in -/-/-. Now they say that it is interest due from my last statement ... .so why do they keep billing me for additional $2.00 every month. I have paid off other credit... |
Bank of America Credit card billing disputes March 24, 2017 - On -/-/2017, I received a letter stating that Bank of America charged me $1000.00 for a returned check. A couple of weeks ago, I spoke with - on -/-/2017. I paid $1000.00 to cover any outstanding payments for the - statements. I told her since I have a very good record, can you waive the fees. She did. I cancelled the check I sent on -/-/2017 for I did not want to pay for double on my credit card. When I called Bank of America on -, I spoke with - of New York. I told her what the letter indicated : " Your account has been charged $1000.00 for the returned payment. You... |
Citibank Credit card billing disputes March 24, 2017 - I had a Sears Credit Card and used it to purchase a product but during a previous previous purchase of a weed trimmer which was still under warranty and also I had purchased the Protection Agreement ; the weed trimmer stopped working. I took it back to Sears and was told I had to take it to their Service Department and on the second day I took it to the Service Department of Sears and was told that my weed trimmer was a 2 cycle trimmer and Sears policy is to automatically E-CHANGE the product and - in the - MS Service Department gave me a letter and told me to give it to them to get a ne... |
Citibank Credit card billing disputes March 24, 2017 - on -/-/-, I meant to send a billpay payment to Citibank for a credit card account, in the amount of - i accidentally send them a payment for -, resulting in an overpayment of $21000.00. I have been promised a refund as of -/-/- and as of today, -/-/-, i STILL have received NO refund. It has been almost 60 days since i first called in for a refund. I have called 5 additional times over that timeframe, each time escalating the lack of refund and Citibank has done NOTHING except promise me a refund within the week and giving me no refund. Twice we have spent over an hour on... |
Synchrony Financial Credit card billing disputes March 22, 2017 - Thank you for your recent inquiry regarding your CARECREDIT/SYNCHRONY BANK. has refuse to credit my dispute and given the right to the provide. after the orange county sheriff is doing an investigation I hope you can see that I have take this very seriously. There is a police report an investigation case number. I am not paying for something I do n't receive just case a GPS of a mailman says that he placed in the mailbox. Plus you are the most irresponsible people sending a package over $100.00 without an insurance. Insurance Coverage - Priority Mail Priority Mail pieces bearing an Intellig... |
Citibank Credit card billing disputes March 22, 2017 - CITI Thank you prefer card company made a mistake in my mailing address by forgetting put my unit number in my billing address. So I did not receive my statements. When I found out the pending balance when I checked my credit report and contacted the collection companr and they forwarded those statements. When I contacted CITI, they refused to take off the interest charge and fees. This late payment mistake was caused by CITI and they should not charge me any interest and fees. Now my credit is effected by this. So I have to stuck with the high interest rate for my other credit cards balance w... |
Citibank Credit card billing disputes March 22, 2017 - On the internet I searched for " IRS EIN Number ''. A site came up appearing to be the IRS. With my CitiCard issued by Citibank, fooled by the site, I paid what I believed to be a customary fee of $140.00 to the IRS. The next day realizing that the legitimate IRS provided EIN numbers free of charge I emailed the merchant informing I was rejecting his service. In fact I never opened the merchant 's email presumably providing me an EIN number. I informed Citicard of the above via phone and in writing. Citicard via their dispute process ruled against me. Attached find the dispute ruling ( 1 pag... |
Barclays PLC Credit card billing disputes March 22, 2017 - - - the cellular service provider made a series of unauthorized charges. Attempts to contact and resolve failed as they did not pick-up calls and did not respond to emails ( receipt of which they acknowledged ). Few of the charges they credited back, but several remained unresolved. Barclays Bank, as instructed by them, was called and dispute and request for chargeback were made. The bank attempted to contact the merchant by phone but failed. As usual with that Bank - they DID NOT DEMAND DOCUMENTATION FROM THE MERCHANT. The bank, as I experienced previously, demanded from me that the accoun... |
Bank of America Credit card billing disputes March 22, 2017 - I have two issues. I have a credit card with Bank of America. I put in a change of address with them. I did not receive my bill and received a late fee. I subsequently paid my bill. I requested that they waive the fee and they turned me down. As a - I complained to investor relations and they notified a debt collector who sent me an email yesterday.... |
Barclays PLC Credit card billing disputes March 22, 2017 - On -/-/- I purchased - items from - for a total of $390.00. The original receipt for the purchase is attached ( page - ) From that receipt, I made - returns - and received - credits ( $21.00, $74.00 and $74.00, all on -/-/- ). The credits for these - return transactions was correctly applied to my credit card and show on my statement. ( attached, page - ) The - return was made on -/-/-, for - items for a total of $180.00 ( attached, page - ). This credit is not on my credit card statements. I called - from - regional office ( phone... |
Bank of America Credit card billing disputes March 22, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 120 days past due as of -/-/- 90 days past due as of -/-/-, -/-/- 60 days past due as of -/-/-, -/-/-, -/-/- 30 days past due as of -/-/-, -/-/-, -/-/- I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Barclays PLC Credit card billing disputes March 21, 2017 - I applied for a - card. It had an introductory offer of - miles if - dollars was purchased on the card within the first three months. I did this and redeemed my miles. This card also had an annual fee. I paid all outstanding debts and I cancelled my card prior to the annual fee taking effect via a phone call to the credit card company. I was assured by the operator that I would not be charged because I cancelled within the time frame prior to the fee taking effect. The credit card company has since changed owners and is now a Master Card and is operated by -. For the last 2 years o... |
USAA Savings Credit card billing disputes March 20, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of -/-/2010, -/-/2010 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |