Review and analysis of 3,980 consumer complaints for 340 payday loan financial institutions
Explore common Payday Loan complaints by state. On average, California, Texas, and Florida have the highest percentage of consumer complaints agains financial companies that offer all products and services.
Of the 9,700 payday loan complaints submitted by consumers, approximately 59% were about problems consumers experienced after obtaining a payday loan online. Approximately 14% reported problems when obtaining a payday loan in person or at a store. For the remaining approximately 27% of complaints, the consumer did not indicate how the loan was obtained.
The most common type of payday loan or deposit advance (i.e., bank payday advance loan) complaint is about problems with contacting the lender. Consumers also complain about being charged unexpected fees or interest. Other common types of consumer complaints involve receiving loans for which they did not apply and issues with applying for the loan, but not receiving the money.
CASHCALL, INC. Payday loan charged fees or interest i didn't expect April 21, 2017 - my wife and i took out - catcall loans for $2500.00 each during the - of - or - when we missed payments they wanted everything in full with huge interest attached. we could not pay they called and harassed and sent letters about a year ago they gave the accounts or sold not sure to an attorney in los angeles now they want over $30000.00 dollars in interest and they have p... |
Bliksum, LLC Payday loan charged fees or interest i didn't expect April 20, 2017 - Company name- - - Account balance starting back to - - , $2500.00 Payment amount monthly- $390.00 Balance as of this day including sending a check for $2500.00 - - , - for pay off includes an additional amount of $960.00. Have an email confirming additional amount squeezing me for more money.... |
Cottonwood Financial Ltd. Payday loan payment to acct not credited April 19, 2017 - Account sold to - party and now they are harassing myself and my family. The are threatening violence and jail. Calling all hours of the day each time with different threats. State they are coming after me at my home and place of work.... |
Ad Astra Recovery Services Inc Payday loan received a loan i didn't apply for April 19, 2017 - I was notified that I had taken out a loan, tried to fight it with the vendor and eventually just paid it to get it off my credit. It is still on my report and I want it removed. The above reason does n't accurately describe it. I did not ask for the loan or receive it. Ad Astra originally said if paid the account would be removed but now said they will only remove it if I file a complaint. Plea... |
Risecredit, LLC Payday loan charged fees or interest i didn't expect April 19, 2017 - To whom it may con cern, I 'd like to make a complain abo ut RISE Credit. W e originally signed up for a $3000.00 with an interest rate of 208 %. I have been paying $520.00 every month and paid a total of $5500.00 and they want me to pay them until 2018. This has been a burden for me and my family. As an - - military member i have reached out to my chain of command regarding thi... |
Enova International, Inc. Payday loan applied for loan/did not receive money April 18, 2017 - I applied for a loan online. I had used this compan y two years prior, and I had not realized I had old bank information on the account, so the loan of $250.00 was sent to a closed account. I realized what happened the next day when the funds were not deposited to my current bank account. I contacted CashNetUSA immediately, and I was told not to worry, the receiving bank would reject the funds,... |
Allied Collection Services, Inc. (Nevada) Payday loan received a loan i didn't apply for April 17, 2017 - This - - company is not licensed as a payday loan lender in the state of Michigan. I advised them that this was fraudulent and they continue to harass me via telephone. They now have turned this over to Allied Collection Services lo cated at - - - - . - - - - Neveda - Phone - - - . Allied Collections has reported this to the Cr... |
Midwest Recovery Systems Payday loan received a loan i didn't apply for April 17, 2017 - This debt is not mine ( Midwest Recovery Systems ) and my identity has been stolen by this company operating under the name of - - - - - at least twice now. The first time I paid them because their phone calls were abusive and threatening ; this was in - . In the past years I have had numerous abusive, vulgar and threatening phone calls from this same company. I hav... |
SFS, Inc Payday loan can't contact lender April 14, 2017 - One Click Cash - keeps contacting me after several cease and desist letters had been sent and verbal notifications have been done.... |
Big Picture Loans, LLC Payday loan payment to acct not credited April 14, 2017 - Complaint # - Spoke with Big Picture Loans at Length with - the manager she scheduled the date of -/-/- that my acct was to be credited $ -+- for overdraft fees. Called - to see why funds where not credited to my acct and she told me she was sorry that the acct was closed out and that I had to call her back to schedule another date to credit the acct. On -/-/- I called to ... |
Big Picture Loans, LLC Payday loan charged bank acct wrong day or amt April 14, 2017 - i applied for a loan through Big pic loans. They said they were nit a payday loan and my payment would monthly. I paid my first payment on - -. On - - they took an additionL payment out. I called ca and they said i agreed to biweekly payments. I asked for the phone transcripts to verify what i was told on the phone. The said that they could no longer provide phone transcripts. They ref... |
Midwest Recovery Systems Payday loan can't contact lender can't contact lender April 6, 2017 - Pay day loan lender is prohibited in my state when I advised I could no longer pay high interest fees and advised that web pay day loans are prohibited in the state of PA they kept calling and harassing me about paying the loan. Now they have reported on my credit in collection. My credit score has been significantly effected by this, and I may not be able to qualify for Home loans to purchase a h... |
Mariner Finance, LLC Payday loan received a loan i didn't apply for received a loan i didn't apply for April 5, 2017 - There is a loan on my credit for an account that I do n't own. I have asked the company several times over the past 5-6 months to remove it from my credit and they have n't. I 've sent in several documents including a police report I filed stating and proving this account is n't mine. This should be illegal for them to do this to my credit.... |
Midwest Recovery Systems Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect April 3, 2017 - This loan is illegal in the state. They have this on my credit report and would like it to be removed.They never sent me any verification of this debt. When I would receive harassing phone calls at work and at home. I sent them a ceased and desist letter. And now it 's on my credit report. As Midwest Recovery System. I do n't have this loan. and owe them nothing. - is what is owed. Please look ... |
EZCORP, Inc. Payday loan can't contact lender can't contact lender March 31, 2017 - I applied for a payday loan 10 years ago some agency calling on behalf of Department of Investigations called my friends and family members threating that I was going to be arrest for fraud and larceny. This particular payday loan has been consolidated from my previous bank resulting in my checking account being charged off I have all documents but this agency harassed me for $420.00. She told m... |
Speedee Cash Management Payday loan can't contact lender can't contact lender March 30, 2017 - The collection agency is reporting that i open a loan in -/-/- when it has original date being in -/-/-... |
EZCORP, Inc. Payday loan payment to acct not credited payment to acct not credited March 27, 2017 - I was issued a check from ez Corp. For a settlement agreement for - but received the check after the date when I would have been able to cash it I have reached out and have been told by there corporate office they will not re issue the check.... |
DFC Global Corp Payday loan received a loan i didn't apply for received a loan i didn't apply for March 27, 2017 - The company is ma associate is calling and saying that I am being sued. I have not had contact with this company before. I had advised them that I do not know of any paydays loans from -/-/2008 and I would like them to prove that this is me during this time I had my identity stolen and do not know what was open and what was not... |
Harpeth Financial Services, LLC Payday loan can't stop charges to bank account can't stop charges to bank account March 23, 2017 - Advanced Financial -, TENNESSEE Issues : 1 - Charged fees or interest I did n't expect 2 - Ca n't stop lender from charging my bank account I 'm just VERY dissatisfied with their business practices with the - and auto taking my payment 's when I 'm not set up for auto pay - customer service rep verified I was NOT set up as Auto Pay When I first got help from customer service due to my financ... |
QC Holdings, Inc. Payday loan can't contact lender can't contact lender March 16, 2017 - Lender called my references and disclosed the fact I had a loan with their company. I had been unable to return calls to - -QC FINANCIAL SERVICES due to my work schedule. Tried to call before and after my scheduled times, and they have no recorder. They called all my references and left a message they were looking for me.... |
BlueChip Financial Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect March 13, 2017 - Received a phone call from - threatening phone call at my job that - in legal was going to sue me. I have told these people not to contact me again, yet they continue to do so violating the law and I have documentation each time they do so.... |
Delbert Services Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect March 9, 2017 - I received a called from wertern sky stating I have a default loan from -/-/- of - which is now -. I did n't take the loan out with WS but with -. WS had made several calls to relative and friends giving out by social number and threating to send legal documents for me for court. I have n't heard from WS nor - in 5 years. It 's my understanding that CFPP filed a lawsuit for unlic... |
U.S. Bancorp Payday loan received a loan i didn't apply for received a loan i didn't apply for March 9, 2017 - I received a text from this company saying they were US Bank and I was authorized a loan amount of $9000.00. All I needed to do was call his number. Well after what just happened to me I - this info and got the actual bank finding out there was no branch within - miles of this state we called the number conference call and questioned him as to the validity of his claims to being a member o... |
Cash Express, LLC Payday loan payment to acct not credited payment to acct not credited March 8, 2017 - This company has illegally shared information about my payday loan without my written consent to my significant other and to my minor brother.... |
Allied Collection Services, Inc. (Nevada) Payday loan received a loan i didn't apply for received a loan i didn't apply for February 23, 2017 - On -/-/- Allied Collection Services located in - NV, added four accounts to my credit report. I called and reported to them that the accounts are not mines and I 'm a victim of identity theft since -/-/-. I had to file bankruptcy just to clear my name. I 've emailed my bankruptcy paperwork to them so this matter can be cleared and nothing has happen.... |
Enova International, Inc. Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect February 20, 2017 - fees and payments were different than what they are deducting from my bank account ; additionally i have learned they are n't licensed or authorized to do business in VA ; also no instructions for stopping ACH transactions on statement ; terms and conditions or website.... |
WLCC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect February 16, 2017 - I 'm being charged 611 % interest my original loan was for - I already paid over - back and then some. I have been trying to contact to resolve the debt and have had no luck?... |
U.S. Bancorp Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect February 15, 2017 - I applied for US bank loan in the amount of $6000.00 to rent an apartment, establish my life independtantly from my parents, and begin working. I was not credited the loan. I took out a $500.00 line of credit and received a report that my credit card was used to purchased a taxi cab service in -. I reside in - - and have not left the state since traveling to - over the summer. My S... |
Citibank Payday loan can't contact lender can't contact lender February 13, 2017 - on -, -, Citi Bank sent me a $10000.00 credit limt with a 0 % interest until -. I used - of the checks to pay off credit cards. I got messages from credit card payments that they bounced I called CITI Bank and was transferred through the ranks until I spoke to a underwriter. He assured me that it had to go through one more underwriter but he was almost certain they would reinstate th... |
Cash Express, LLC Payday loan payment to acct not credited payment to acct not credited February 12, 2017 - Cash express in - TN. Is there number - - -. They will not accept my payment demand me to have my payment of - besides the - that i originally make my payment on the - of each month Cash express knowledge me that starting in - they will be offering flex loans and my loan will need to be changed over to it if I did not have it paid off by then. I went in to pay my payment t... |