Review and analysis of over 9,369 consumer complaints
| Universal Acceptance Corporation |
| United PanAm Financial Corp. |
| Auto Trakk, LLC |
| CITIZENS FINANCIAL GROUP, INC. |
| Bliksum, LLC |
| Preferred Credit, Inc. |
| Nationstar Mortgage |
| Susquehanna Bank |
| Ocwen |
| Condor Capital Corp. |
| Direct Financial Solutions LLC |
| RFNA, LP |
| Ballybunion Enterprises, Inc |
| Mid-Atlantic Finance Co., Inc. |
| Company | Complaints |
|---|---|
| Ally Financial Inc. | 824 |
| Santander Consumer USA | 822 |
| Wells Fargo | 792 |
| Capital One | 420 |
| JPMorgan Chase | 283 |
WELLS FARGO & COMPANY Consumer Loan managing the loan or lease April 21, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due - , - , - , - , - I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Financial Corporation of America Consumer Loan managing the loan or lease April 21, 2017 - I fell behind on payments but have been as steadily making payments as possible with th exception - of 17. I called for help they were able to offer me none. The calls and messages are unbearable as they were several times a day and even the day after I made a large payment to their corporation - /17 . I asked on - /17 that they stop calling me. On - /17 - MST and again - /17 - MST for some reason the calls have resumed.... |
CREDIT ACCEPTANCE CORPORATION Consumer Loan managing the loan or lease April 21, 2017 - I purchased a vehicle from - - and was set up with financing through Credit Acceptance. I was told I was getting financed on $18000.00. If I go through full term of the loan I will be paying them over - for a vehicle that is only valued through - . at $8400.00. Now when I try to refinance the vehicle I am getting denied due to the loan amount exceeding the value of the vehicle. This is not right for a business to do to somebody who is already low income and struggling to keep his family a float.... |
American First Finance, Inc. Consumer Loan managing the loan or lease April 21, 2017 - my loan through American first finance who I did n't know was a long provider has not given me the contract is alone nor have they provided me account number axis to any of my nation I initially got them from the furniture store without even realizing who the buyer was going to be I just recall been approved for $3000.00 I have since paid $2400.00 into this loan and come to find out I owed $3200.00 still because I 've only paid in interest which is right seems pretty illegal to do to me I have no information regarding this well at all I want to resolve this issue I want is taking off t... |
CarMax, Inc. Consumer Loan managing the loan or lease April 21, 2017 - Can not make car payment online or over the phone when I tried to make payment on - .2017. Got this m essage when I tried to make payment. Sorry, you are unable to make a payment at this time. You can not make any checking or savings account payments at this time. Please call Customer Service at - to have your account reinstated. I have called them several times about this issue and even when I tried over the phone it did not allow me to do so, it just cut me off. The las t 2 p ayments have been made over the phone and tonight it would not allow me to do so. I have repe... |
CITIZENS FINANCIAL GROUP, INC. Consumer Loan managing the loan or lease April 21, 2017 - A loan was opened to purchase an - on installments thru - . - finances the phones via Citizens One. Order # - was placed on -/-/- with - . Due to issues activating the phone on - - I cancelled the order and - issued a full refund on -/-/- . Citizens One op ened an installment loan for the purchase amount. Loan # - and began billing my credit card for monthly installments. I was bill ed 3 consecutive months for a phone that was already fully refunded back in - . I was able to have payments stopped the end of - and... |
Conn's, Inc. Consumer Loan managing the loan or lease April 21, 2017 - I am utterly disgusted at Conns Home F urnishings!! I purchased a new 75 '' 4K sm art TV from them yesterday at - and they ran my credit and took my money up front I paid $400.00 to get the loan to get the TV. I got the TV home and left it safely there unharmed until my work day finished then I unpackaged it and set it up! It was wonderful until .... half way through the first movie on the left hand side of the TV a blue line appeared. Needless to say I called Conns and they said I needed to call the repair center they could not replace the TV they can send someone to repair it!! I ... |
Lobel Financial Corporation Consumer Loan managing the loan or lease April 13, 2017 - LOBEL FINANCIAL is reporting that my account is negative charge off. This negative INNACCURATE INFORMATion needs to be removed. I do not OWE this company any money. I NEVER LIVED AT THE ADDRESS - which is associated to this account. This is an act of fraud please remove from my credit files..- and -... |
M&T Bank Corporation Consumer Loan managing the loan or lease April 12, 2017 - I took out an auto loan from M & T Bank in -/-/-. I have historically paid my payments at the local branch or online through their web portal. I have consistently paid my account and it was current as of -/-/-. In -/-/- my primary bank changed hands and the routing and tracking numbers and account numbers for accounts all changed. It has caused much confusion. Thus in late -/-/-/-/-/- when I learned that M & T had not received my payments placed through their online system I sought to rectify it and immediately made payments online, confirming the new tracking and acco... |
Bridgecrest Acceptance Corporation Consumer Loan managing the loan or lease April 12, 2017 - I am unable to get monthly statements on my auto loan. On the company 's website, it will show a payment breakdown with principal and interest but since - 2017 mine has been incorrect. They have not applied 2 payments to my balance. When I called them they said it was a " Glitch in the system and they could n't fix it ''.... |
Wells Fargo & Company Consumer Loan managing the loan or lease April 11, 2017 - In response to Wells Fargo Dealer Services, the company is still charging me for warranty amount attached to my monthly payment each month since the warranty was refunded at $1800.00. or so. This is the illegal part of the matter. There is still money due.... |
Ally Financial Inc. Consumer Loan managing the loan or lease April 11, 2017 - Auto loan for a -, Account Number - that was a total loss on -/-/-. There is a GAP insurance problem I have been unable to resolve with Ally Financial. The car was purchased on -/-/-. I am the buyer on the 72 month auto loan and my son - is the co-buyer. Ally claims that GAP insurance does not cover losses if the loan is extended. I never extended the loan, but Ally extended it 5 times, despite me sending them written notification not to extend the loan. Ally claims that the co-buyer can extend the loan without the buyers permission. I dispute that because my written contrac... |
Automobile Acceptance Corporation Consumer Loan managing the loan or lease April 5, 2017 - I purchased a vehicle in -/-/- had a total loss claim on the vehicle in -/-/- - paid the company whatever the car was worth. However the car company stated since I was at fault I was responsible for paying the $500.00 the insurance company subtracted from the total loss check. I paid the balance in full in increments to the car company and they reported that I was a charge off on my credit report which is not true. I received a paid in full letter and a letter from their lawyer saying that my credit report would be updated to reflect accurate information. I have since seen my cr... |
Synchrony Financial Consumer Loan managing the loan or lease April 4, 2017 - PURCHASED MATTRESS AND WAS NOT TOLD ABOUT PROMOTIONAL PERIOD IT ENDED -/-/2017 I OWE $390.00 ON PURCHASE AND NOW -/-/- HAVE BEEN TOLD THAT I OWE AN ADDITIONAL $300.00 I AM PREPARED TO PAY OFF PURCHASE BUT FEEL I HAVE BEEN DEFRAUDED TO PAY ADDITIONAL MONEY I AM ELDERLY ON A FI-ED INCOME - SYNCHRONY BAK... |
Synchrony Financial Consumer Loan managing the loan or lease April 4, 2017 - I paid for - using CareCredit credit card and was promised a 0 % interest over 18 months. It has been 16 months and the company has charged me 14.75 % interest on the total cost.... |
Wells Fargo & Company Consumer Loan managing the loan or lease March 30, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of -/-/2013, -/-/2013 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Citibank Consumer Loan managing the loan or lease March 30, 2017 - A neighbor referred - -, Sears - -, for replacing windows. Because our - yr old daughter had to move in with us after her house tested positive for MOLD + they found - - leak @ the time. Unaware she inhaled toxins for 7 yrs & got sick. She - for this. She - in humid, rainy days. Our house was built -. We thought new windows would help her. We were not aware we had to pay anything upfront. - said we had to open a Sears Credit Card to pay for the windows. Reluctantly we did. We have - credit cards we use exclusively & could not use we were told. We explained o... |
Citibank Consumer Loan managing the loan or lease March 30, 2017 - On several occasions, Home Depot ( Citibank ) was contacted because they did not apply my payments as instructed to my card account ending in -. I contacted them a total of 6 times where I wanted the excess of my payments applied a promotional balance which is expiring in -/-/-. In short, the payment was not applied that way even after escalting to several supervisors. After a lump payment of $700.00, i should have had a promo balance of approximately $2.00 ( yes ... - dollars ) and they consistently failed to apply the payment accordingly. After the - time, I thought it best... |
Wells Fargo & Company Consumer Loan managing the loan or lease March 28, 2017 - We went to buy - cars, and the dealership said they would run our credit once and share the info with the lenders. There were - companies that hit my credit twice 10 days apart. - and Wells Fargo Dealer hit my credit on -/-/- and again on -/-/-. How do I get the second hit removed?... |
Bridgecrest Acceptance Corporation Consumer Loan managing the loan or lease March 27, 2017 - I purchased a vehicle from - and was Financed by Bridgecrest-, I traded vehicle in and the loan was paid off. I also purchased extended warranty and GAP insurance thru them and are due a refund of those monies ( prorated ) as I only had the vehicle for 8 1/2 months. I have been attempting to get a Letter of payoff from them and they keep transfering me to different departments The letter of payoff is required by their extended warranty company ( - ) for me to get my refund, at this point after two weeks of attempting to get the letter sent I have had no luck in receiving it. First was... |
Wells Fargo & Company Consumer Loan managing the loan or lease March 27, 2017 - Wron report about us, my wife and me. Hi, my name is - - and my wife - - -. In - 2016, my wife and me changed a car in - - -, we paid every thing ready and take an other -, The - - - supposedly be to pay off to the Wells Fargo Dealer Services, WFDS -, Auto Loan, but that does not occurred. Before that happened we paid the monthly payment at time by automatic system from the Wells Fargos my wife 's account. When we liquidated everything with the - - -, we stopped the automatic payment. Finally, Wells Fargo reported to you that we delinquent in... |
U.S. Bancorp Consumer Loan managing the loan or lease March 26, 2017 - I was previously an - service member with an auto loan with US Bank through the -. I was not properly informed of the additional fees associated with the auto loan for having my payments withdrawn by allotments, I was lied to about the cost of the GAP insurance that I had covering my vehicle and I was also misinformed about the payment schedule of my loan payments for each month. I believe that I was taken advantage of as a young naive service member. The auto loan has been paid in full since -/-/2013. I have previously spoken with US Bank on a few occasions but was unsuccessful in hav... |
Wells Fargo & Company Consumer Loan managing the loan or lease March 26, 2017 - I have a vehicle loan through Wells Fargo that I am paying off.every time I pay a large sum at one time they introduce a payment cap. Fest I could not pay more that $560.00 at a time, now I can not pay more than $460.00 at a time. They are forcing me to pay unnecessary interest.... |
Merchants Acceptance Corp Consumer Loan managing the loan or lease March 24, 2017 - - Received 4 or 5 phone calls, one after the other, after - on a Saturday, after we asked them to stop calling at that time so we could get our kids to sleep - Called me at my job after asking them not to - Harrassed and cussed at my husband after - in the -. My husband is a - veteran in -. - Were told we would be arrested for not paying... |
Wells Fargo & Company Consumer Loan managing the loan or lease March 24, 2017 - On - -, 2017, last date to pay vehicle note before penalty, I received call from Wells Fargo Dealer Services. - ID - informed me of late fee due today. I reminded her that the - day was today and no late fee should be applied. She continued with the amount of the late fee : $100.00 ; and said that the late fee is added the - day. Why should it even exist when the consumer ( me ) is paying on the - day? I refused to pay her total $450.00 that includes the said late fee, but paid the monthly $350.00 ( $350.00 ) over the phone. Each time I have had difficulty with We... |
Atlanticus Services Corporation Consumer Loan managing the loan or lease March 23, 2017 - I applied for a line of credit with Fortiva based on the fact that the product I was purchasing qualified for 12 months of interest-free payment. At no time did I receive communication from Fortiva informing me of the conditions of the approval. Nor does - ( - ) website state that not getting the interest-free promotional period is a possibility. - website concentrates on the 12-month interest-free financing, and once you are approved for a line of credit with Fortiva, it automatically goes back to - website at no time showing the terms of the financing nor is written communication... |
Synchrony Financial Consumer Loan managing the loan or lease March 23, 2017 - Synchrony Bank has begun charging me interest fees and late charges on my loan with them. I was to have an interest free loan for a number of years associated with my mattress purchase. I set up an automatic payment with my bank. The -/-/- payment was made on -/-/- because of the holidays. Synchrony did not credit my payment for -/-/-, which has thrown everything off in their records, and despite the fact my regular amount payment to them has continued, late fees and finance charges have been building up. From my perspective, this is a bookkeeping problem on their end and I ha... |
CashCall, Inc. Consumer Loan managing the loan or lease March 21, 2017 - I had a high interest loan with cash call for approx. - which I defaulted on in -. Cash call hired a collection company to get their money. the company was ccrs in -/-/-. they said they represented cash call and agreed to a settlement of the loan for one lump sum. - which I agreed and paid to them. they said they would remove all the negative reports to the credit bureaus and report paid in full .which was not done. Since that time I have contacted cash call to correct my credit reports and they said they no longer own the loan. that another company bought the loan to contac... |
Acceptance Solutions Group, INC Consumer Loan managing the loan or lease March 20, 2017 - I took out a installment loan with the understanding that I would pay it back early to avoid the ridiculous interest payments which in total would be 3 times the amount borrowed. I tried contacting the company on several occasions but was unable to reach someone. one person who calls himself a supervisor spoke with me and I was told I could not pay loan off early. This company is a total ripoff and there is no way I would have taken the loan with the intention o repaying 3 times the amount borrowed.... |
Wells Fargo & Company Consumer Loan managing the loan or lease March 20, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of -/-/2014 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Wells Fargo & Company Consumer Loan managing the loan or lease March 13, 2017 - I recently had a loan paid off with Wells Fargo for my auto loan. I have been trying to reach Wells Fargo in regard to an over payment to my loan, and have received no response. I have called several times and submitted an email to Wells Fargo Dealer Services with no return contact.... |
Wells Fargo & Company Consumer Loan managing the loan or lease March 13, 2017 - This car loan has been paid in full.. I have requested to be removed from my credit report but they have not done so. I have not received any response from this company. This has been showing on my credit report as current but the car loan has been paid in full and should have been sent to all - credit reports to be removed from my credit. I have another car loan with them that is correct but this account should have been removed. They are not willing to help me at all and are not giving me any information whatsoever.... |
Automobile Acceptance Corporation Consumer Loan managing the loan or lease March 12, 2017 - I have been recently checking my credit reports and I have found that Automobile Acceptance has reported inaccurately among the - credit bureaus, -, -, and -. My credit reports show on - as never been late for -/-/2016, but - and - show late. This information on - and - is being reported incorrectly.... |
Wells Fargo & Company Consumer Loan managing the loan or lease March 9, 2017 - 2nd ltr to be sent - - I am writing this letter regarding an interest charge of $800.00 plus dollars, almost the same fee I am paying for my kitchen floor which was added to my existing bill which will be paid in full on -/-/-. I paid my $5000.00 plus bill from -/-/- to -/-/- off with my -/-/- payment which was $300.00. I am a - senior who is not stupid, has -, or -. I am actually quite smart and know a scam when I see one. ( Remember this is an online account not a paper account ) Do the potential and ongoing customers out there know what you are doing? Is... |
Experian Consumer Loan managing the loan or lease March 8, 2017 - False Reporting Investigation Reinvestigation Provide all Documentation.... |
Wells Fargo & Company Consumer Loan managing the loan or lease March 8, 2017 - I used a template found on the CFPB site to dispute this account and they failed to properly validate the account. I followed all the steps the CFPB told me to take so I feel that this account should be deleted from my credit report since they failed to properly validate and send me everything that the CFPB says I can request.... |
Universal Acceptance Corporation Consumer Loan managing the loan or lease March 7, 2017 - I financed an auto loan with UAC/CARHOP I filed a complaint with the BBB for inaccurate information being reported to the Credit bureaus. I was contacted by corporate saying it would report in 30-60 days. I was informed that upon the completion of the investigation due to filing - disputes each time the information would reflect the update immediately. Each time the investigation showed no change. I paid the vehicle off -/-/-. UAC is reporting that the account was closed as of -/-/- and the last payment was made in -/-/-. It is against the law to report inaccurate information... |
FC HoldCo LLC Consumer Loan managing the loan or lease March 7, 2017 - I opened this account in 2014 and if you look at they pay history the application of payments is always inconsistent although I have been paying late they are abusive threatening and once I make two or three payments they balance goes up not down.... |
Synchrony Financial Consumer Loan managing the loan or lease March 5, 2017 - I am an Amazon Prime customer & I purchased a massage chair 45 days ago via Amazon Prime. The purchase price was $2200.00. When I was making this purchase a pop-up ad appeared offering 12 months same as cash financing if I applied for an Amazon Prime charge account. I applied & was approved for this account which it turns out is offered via Synchrony Bank in -, OH. 2 weeks after the purchase I attempted to make a payment on my Synchrony Bank account online. I got a message saying I needed to call an - # so I did. The - # was answered by Synchrony Bank 's Customer Service Department.... |
Wells Fargo & Company Consumer Loan managing the loan or lease March 3, 2017 - I opened a car loan with Wells Fargo bank on -/-/- and it was paid of early on -/-/-. Originally there wasa discrepancy of $2.00 this was later corrected, but they reported my account -, -. - days delinquent. I spoke to and wrote to the office of the president, and although they promised to assist me in resolving the problem, they did not communicate with me in writting. Because of the lack of response they continued to report me delinquent. There was another conversation where they indicated I was $490.00 past due for a forved insurance, which I was paying on a monthly ... |
Bank of the West Consumer Loan managing the loan or lease March 1, 2017 - I previously submitted a complaint on the Bank Of The West for not sending me information on my account including acknowledgement of my loan being paid off on -/-/- and my not receiving the title to my vehicle which was Case # -. The bank did reply after you contacted them however they have n't given me everything yet. After their original response I received another letter from them dated -/-/- in which they stated that I will receive my Certificate of Title or Lien Satisfaction documentation in approximately 10 working days. Well it is -/-/- and the 10 days have passed and... |
BB&T Financial Consumer Loan managing the loan or lease February 28, 2017 - I have a vehicle loan thru -. Being laid off from job, I was told that they do not refinance and i would have to find a finance company that will refinance. but due to the high interest, i owe $13000.00 over the blue book value of the car and still not employed no one will finance the car. - were nice to give me a deferment in - till -. However, since -, I have called, left several messages and talk to representatives to be told I would be called back regarding the surrendering my vehicle process. I dont know what to do, can you help?... |
Wells Fargo & Company Consumer Loan managing the loan or lease February 28, 2017 - On -/-/-, I had submitted paperwork into Wells Fargo for Auto payment to have my spa payments deducted from my checking account. At that time, I was advised that the voided check, and the written authorization form has been completed, received, and the auto payment would start in -/-/- on the next payment. On -/-/-, I was informed that Wells Fargo, did not have my voided check nor did they have a written authorization form signed. I requested the call to be pulled and reviewed as this information contradicted what I was told earlier in - by a Wells Fargo employee on the phone... |
Wells Fargo & Company Consumer Loan managing the loan or lease February 26, 2017 - RE : --. On - I have talked to Wells Fargo Waiver dept regarding non-drivable vehicle, due to accident, insurance cancelled without notice and Bank Stated there will be insurance on the vehicle and charge me additional premium on top of my regular auto payments. The representative ( - at - ) asked me to send ( via fax - ) the null letter from Insurance company with the date of loss AND WELLS FARGO WILL DO A WAIVER FOR ME. I was advised, that Bank will send an adjustor to look at the damages, prior to mechanic/auto body shop working on it. Vehicle had been sitting at the aut... |
Enova International, Inc. Consumer Loan managing the loan or lease February 24, 2017 - On -/-/- I took out an installment loan with CashNet USAfor -. This was done over the internet. Payments would be - a month x - payments @ 189 percent. They never sent me a visible contract only partial. The women I spoke to there said the loan could be paid off sooner. The contract was not forthright nor visible. One month later - was due on -/-/2017, electronically, which was paid. However, they later demanded payment every 2 weeks. The first payment went all to interest and - to principle. Next payment before due contacted 5 times before due date, harassing me. ... |
BB&T Financial Consumer Loan managing the loan or lease February 24, 2017 - I called the finance company after my vehicle was repossessed. They did not care that the tow company damaged my car. I explained that the agent hit the fence with the vehicle and that there was damage to the vehicle on the passenger side and they drug a hugs log under my car. The manager - as he called himself talked over me, cut me off when I was talking. Granted I was upset because the issue was that the company they hired damaged my vehicle and the finance company did not care. But when I picked up my vehicle it was covered in dirt ( my car was clean before they took it ) so I could not... |
Tower Loan Consumer Loan managing the loan or lease February 24, 2017 - Tower Loans, - Missouri after being asked in writing to stop harassing calls, continues to call me multiple times per day. They call my work cell phone despite being asked to stop. They continue to call over and over, and leave messages that say " I know you have made your payment, but we need to talk to you ... '' or " this is -, please call me back ''. They call from ( - ) - and ( - ) - mostly.... |
SunTrust Banks, Inc. Consumer Loan managing the loan or lease February 22, 2017 - On - -, -, we turned-over our - - - to a - dealership, in the process of participating in - court-ordered buy-back of - vehicles. That program provided for a cash-payment to us ( made, through - Bank, via EFT ) and a settlement payment to the vehicle 's lien holder, SunTrust bank. Because the buy-back process was protracted, and because we were forced to continue to make payments on the loan in the interim between agreement with - and the actual buy-back closing, the amount actually owed to SunTrust on the vehicle at the closing was substantially less than the ... |
Synchrony Financial Consumer Loan managing the loan or lease February 20, 2017 - - On - -, 2017, I mailed a cashiers check, along with a letter indicating that it was to payoff my account ending # - with Synchrony Bank. - On - -, 2017, I received a call from my bank stating that they just received a call from a - - in Maryland who received a letter from Synchrony Bank and my check. He stated when he contacted Synchrony Bank not knowing what the check was for, he was told to contact the bank the check was drawn on. - I immediately contacted Synchrony Bank upset that they would send out my payoff check and information out to someone I did n't even know... |
Wells Fargo & Company Consumer Loan managing the loan or lease February 20, 2017 - All my payments to Wells Fargo Have been on time and they marked my account 30-59 days late destroying my credit by - points I called them and they stated they could do nothing so I am doing this..... |
Synchrony Financial Consumer Loan managing the loan or lease February 18, 2017 - I purchased equipment from retailer HH Gregg on - -, - total value $4000.00. I paid $2000.00 cash and the balance of $2000.00 was financed through Synchrony at 0 % interest. Representations made to us at the time in store were that Synchrony would establish a payment plan at a level such that the entire balance was paid down to $0.00 before the promotional period expired - thus no interest would ever be charged. We appear to have been deceived as a deferred interest charge of $1100.00 was applied to our account on - -, -. This only came to light recently as we have ... |
Wells Fargo & Company Consumer Loan managing the loan or lease February 17, 2017 - Wells Fargo Dealer Services continues to contact my family despite having been asked not to do so multiple times. This week, they contacted both of my sisters. They identified themselves as Wells Fargo and asked for a phone number to reach me. They have my phone number and my payment is not 30 days past due. In the past, when I have called representatives from the company have been also been incredibly rude and uncooperative. They also at one point billed me for insurance. Had I not noticed and complained, I would have ended up paying over $1000.00 throughout the year. I regret having se... |
Wells Fargo & Company Consumer Loan managing the loan or lease February 16, 2017 - I used Wells Fargo Dealer Services eService website to schedule an online payment on my car loan plus enroll in AutoPay for future payments on -/-/-. I received a call from WFDS on -/-/- indicating my payment had not been made. I immediately told the rep that I had made online payment. They told me that if I had proof to send it to a - number. I found the email that I had received on -/-/- that included the hyperlink that I used to schedule payment and sent to WFDS. Additionally I sent an email with the same to Office of the President. On-/- I called OTP because I had n... |
Credit Acceptance Corporation Consumer Loan managing the loan or lease February 16, 2017 - I had my auto loan set up on auto draft since the time I opened my account. Apparently in - of 2016, Credit Acceptance started having a problem with my auto draft. They did not notify me of the problem until - of 2016. By that time, my auto loan had reported 4 straight months of delinquency. I immediately paid them all of the payments, and we corrected the auto draft problem together. Now, Credit Acceptance will not correct my reported pay history, even though they did not even notify me of a problem with my payments being processed.... |
Synchrony Financial Consumer Loan managing the loan or lease February 16, 2017 - - finance, ,ge bank. was how account opened. synchrony bank absorbed amazon custoners out of ge bank. amazon store card. synchrony bank internally ( tech escalation ) altered account, then 5 yrs of trouble free electronic payment fail pointing finger at account holder... close account! Demand payment.... |
Citibank Consumer Loan managing the loan or lease February 14, 2017 - Best Buy Citi Card has been charging me for debt protection for almost five years. I was not aware I was being charged for this service until I took the time to review multiple past statements. I do not recall every signing up. I called Best Buy/Citibank ( it 's never clear who is who ) and was given the run around. I was handed off from call center to call center : - to - to - to - back to -. The level of obfuscation and time wasted is breathtaking. I would like a full refund.... |
SunTrust Banks, Inc. Consumer Loan managing the loan or lease February 13, 2017 - We took out a loan with - in - for a term of 180 monthly payments of $590.00. SunTrust acquired the loan from - in - and has applied the payments in such a manner that even after making the number of payments we agreed to, they say we still owe approximately $ 8K more. I do n't understand why we would owe more if we paid according to the payment terms.... |
Synchrony Financial Consumer Loan managing the loan or lease February 11, 2017 - I made a payment on -/-/-. They have not credited my account in such a way that I can use the card. I made a $570.00 payment on -/-/-. Synchrony Bank /Paypal Master Card has acknowledged they received the payment however are not allowing me to use the credit because they say there is an investigation into this payment. I spoke to a representative on -/-/- who told me it was an " investigation '' but would not give me any details. He told me it would be released in two days. After two days I contacted a supervisor who told me it would be released today -/-/-. That has not ... |
BB&T Financial Consumer Loan managing the loan or lease February 11, 2017 - In - -, I opened at auto loan with Regional Acceptance through - - - in - -, Maryland. I received at loan in the amount of $25000.00 with an interest rate of 29.9 % ( payments of - monthly for 66 months ). After making on-time payments for over a year. I lost my - position in which I notified Regional Acceptance and asked for a loan modification ( due to my current income and past on-time payment history ). At that time I was told that they do not do refinancing. In turn, I attempted to refinance the loan with my credit union and was told that the vehicle has too m... |
Credit Acceptance Corporation Consumer Loan managing the loan or lease February 10, 2017 - On - - I requested a 10 day pay off letter from credit acceptance so I can refinance our car. At that time the payoff amt was -, it expired. Today I call for a new letter now the payoff amt is -. How can the payoff amt go up when a payment was made in - 2017 -???... |