Freedom Mortgage Mortgage department,
VA mortgage Loan servicing, payments, escrow account Nebraska
We closed on our mortgage through - on -/-/2016. Our first payment is due - -, and I received a random phone call on -/-/16 from Freedom Mortgage telling me they bought my loan. The representative on the phone told me my payment was due -, then changed it to -. When I go online it says -/-/16 first payment is due. I never received a fifteen day notification that my mortgage loan was transferring and now I am trying to get a straight answer as to who I send my first payment through. I have received no bills from anyone.
Freedom Mortgage customer in Nebraska
Sep 22, 2016
* Source: CFPB Complaint Database
Freedom Mortgage response to complaint:
Closed with explanation
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