Review and analysis of over 1,827 consumer complaints
| Regions |
| Synchrony Bank |
| Barclays |
| Synchrony Financial |
| GE Capital Retail |
| Navy FCU |
| JPMorgan Chase & Co. |
| USAA Savings |
| Amex |
| PayPal |
| U.S. Bancorp |
| HSBC |
| Wells Fargo & Company |
| First National Bank of Omaha |
| Company | Complaints |
|---|---|
| Citibank | 376 |
| Capital One | 257 |
| JPMorgan Chase | 216 |
| GE Capital Retail | 200 |
| Bank of America | 177 |
Citibank Credit card payoff process April 12, 2017 - In -/-/- I purchased a computer from Best Buy on a promotional balance of 12 months no interest for $1300.00. on -/-/- I made a regular purchase of $100.00. On -/-/- I made a regular purchase of - and I made a return on -/-/- for ( $81.00 ). I made a regular purchase for $120.00 on -/-/- and on -/-/- I made a regular purchase of $37.00. Beginning in -/-/- I was making payments well above my minimum to pay off my promotional balance before it expired in -/-/-. To be exact $100.00 payments were made from -/-/--/-/- and in -/-/-... |
Citibank Credit card payoff process March 31, 2017 - I opened a credit card with Sears to try to improve my credit score. - of the only hits to my credit score is that I have very few accounts, and I had a good opportunity and thought Sears was a reputable enough company. I purchased a bed and a few accessories as I 'd just moved to - and that 's the point at which I was asked to open the account. The address I gave them was my new - address, but when verifying my driver 's license they claim to have put the old - address from my license into their system, so the credit card never arrived. I got a text message from Sears saying tha... |
Barclays PLC Credit card payoff process March 31, 2017 - This has been a headache since I obtained the card. Making a payment is a big inconvenience and has resulted in unnecessary fees. Now I am trying to reach someone at the company to discuss pay off options and I keep getting the run around. I have spoken with several representatives and NOONE has aided me on my nightmare. After 4 hours of begging for information on how to reach someone I was told they were closed and to call back. I just want to settle my debt and move on but the company 's customer service reps are making this impossible. Tgere is no corporate number or email either for contac... |
Synchrony Financial Credit card payoff process March 28, 2017 - In - - we contacted Synchrony Bank and were told our pay off amount would be $3100.00. We then doubled our monthly payment to expedite the payoff. - - we contacted Synchrony Bank again and was told that the pay off amount was around $2400.00. That figure seemed too high so we asked for a copy of all the invoices as well as a copy of the contact agreement. We were under the impression that it was 3 years deferred interest but was told it was only for 1 year. We are very knowledgeable on interest rates and compound interest. The company then sent us a letter stating that the info... |
Synchrony Financial Credit card payoff process March 26, 2017 - I had signed and agreed to 0 % interest for 5 years for a medical procedure that was not covered by insurance. I set a direct payment from my checking account to CareCredit and therefore was not late with any payments. Two years later, I received a statement that was over and above the balance. I called and spoke to - and was told that interest had now been added. I explained that my agreement was for 5 years, interest free. I then told him that I would pay the remainder of the balance of $11000.00 in full plus - and - payments but that I would not pay any interest on the balance. -... |
Citibank Credit card payoff process March 20, 2017 - Approximately 3 years ago, I opened a Sears Citi MasterCard at the urging of a store clerk but the card was closed about a year later ( over 2 years ago ). After the cIosure, I spoke with a Sears customer service representative who encouraged me to sign up for auto-pay to pay off the balance. I was told that the payments would go to the balance until it was paid off. Knowing that I had a substantial balance on the card, I just kept making the payments for over two years. This -/-/- I decided to call the company on -/-/2017 and inquire about my balance because I had no online access to l... |
Synchrony Financial Credit card payoff process March 20, 2017 - paid and was told that it was going to be removed.... |
Synchrony Financial Credit card payoff process March 20, 2017 - Synchrony Bank - Lowes Credit Card The company does not any longer provide an online statement unless you agree to electronic billing. That 's probably legal. The company does not provide a statement of " balance due to avoid interest charges on your next statement '' ( - - does ). They 've argued that is legal and they 're not obligated to provide that information directly. Consumers can calculate the amount by subtracting promotional balances. Today I 've been on chat support with Lowes/Synchrony to pay my bill correctly, and so far - agents can not explain what happens when I s... |
Citibank Credit card payoff process March 4, 2017 - I have a VISA account with Citi as a result of them being a Costco service provider. I had several issues with their billing and decided I would pay off the account and ultimately close it. I scheduled an electronic payment for -/-/2017 based on my statement that paid the stated balance in full. I received the statement for -/-/- and there was an interest charge of $4.00 as of -/-/2017. I called and the service rep told me that this was an interest charge on the prior month 's balance. In other words, they are billing me interest even though there is no outstanding balance at the ti... |
Army and Air Force Exchange Service Credit card payoff process February 28, 2017 - Military star card complaint. Background, The military star card allows you to purchase items through AAFES exchange stores and outlets with a decently low interest around 10 %. the same card also allows you to purchase military clothing with a 0 % interest. Lets say I spend - to purchase military clothing in -/-/- and purchase - in the AAFES store. I do not want to pay interest so I pay - to the military star card. Thinking since they must apply the - to the highest interest. Well they do n't they end up applying around - to the interest side and - to the non interes... |
Citibank Credit card payoff process February 28, 2017 - Citibank is not applying excess payments to the highest interest rate. They are claiming a lower rate balance transfer qualifies to be paid first because it has a promotional expiration date. That makes no sense - it 's not an interest free promotion ( deferred interest ) it just means the rate will go up when it expires. This does n't qualify as per the legal requirements.... |
Citibank Credit card payoff process February 27, 2017 - In -/-/2016 I submitted - payments to my Citibank Credit via a Citibank branch for a total amount of $3000.00 with - $1000.00 travelers ' checks payable to Citicards. The payments were rejected and I immediately followed up with another payment. I was originally informed that the issuer did not pay the funds and that the checks would be returned. I waited a couple of weeks and when I called Citicards again I was not given a clear answer on when I would be receiving my funds back. I was bounced around different departments with no result. I followed up the Traveler 's Check issuer (... |
Wells Fargo & Company Credit card payoff process February 25, 2017 - Account ( -- ) was paid in full on -/-/2017. This account was a 0 % interest until -/-/ |
Citibank Credit card payoff process February 15, 2017 - I defaulted on my Citibank credit card 3 years ago. I have contacted Citibank multiple times to pay off the account but they can not find my information anywhere but are still reporting it to the credit bureaus. It came to the point where someone from Citibank told me to dispute the account with the credit bureaus and see if that would trigger a response to verify the account. The account was removed from my transunion report but was verified on the other - reports. I then called Citibank again and was transferred multiple times and still nobody could verify me or my account and as far as t... |
Synchrony Financial Credit card payoff process February 12, 2017 - I opened a Lowes 0 % credit card because I was doing renovation on my home. I wanted to make large purchases and have an opportunity to take advantage of their 0 % for 6 months offer, as I would be getting several large checks to pay them off. This is the payoff scenario : Purchase Date/Purchase Amount/Balance Left/Exp date of 0 % interest -/-/- / $620.00 / $41.00 / - -, - -/-/- / $340.00 / $37.00 / - -, - -/-/- / $740.00 / $720.00 / - -, - -/-/- / $3700.00 / $3400.00 / - -, - I made a payment of $770.00,... |
Synchrony Financial Credit card payoff process February 10, 2017 - this amazon synchrony card is running a scam. it is entirely unclear from their user interface on their website or with the help desk to determine your payments and current balance. everything posts on massive days delays. it is impossible find out how much to pay in order to bring balance down to zero. they are operating trying to catch people with late fees and such due to poor, inacurate, and delayed data.. what a nightmare. they should not be in business. they do n't even understand the balance due, how can a customer.... |
Wells Fargo & Company Credit card payoff process February 10, 2017 - I financed - through Wells Fargo Financial National Bank ( Wells Fargo Health Advantage ) in -/-/- for $6700.00 which would remain interest free as long as paid off by -/-/-. Well, due to health issues with hefty medical bills, I failed to pay it off on time so the interest started building. I notified Wells Fargo of the hardship my family was facing and asked if there was some type of hardship payment plan or anything they could do to give me some time. I was told that Wells Fargo does n't offer anything like that ... that I needed to get in touch with a debt relief company and... |
Wells Fargo & Company Credit card payoff process February 8, 2017 - In - of 2016 I added a charge of approximately $600.00 to my Wells Fargo - - credit card. This amount qualified for a 0 % finance charge if paid within 6 months. In - we called the company to ask how we could be sure the new charge would be paid in full since the increased minimum payment amount would not fully pay off the promotional balance. The representative we spoke to in - said that anything over the minimum amount due that we paid would be applied to the promotional balance. For our - and - payment we paid over $200.00 more ( combined ) than the minimum due. Non... |
Bank of America Credit card payoff process February 7, 2017 - On or about - -, 2017, I paid, via check, $6600.00, as payment in full, to Bank of America via personal check drawn from - - - -. The check was deposited upon receipt and the funds were withdrawn from my account. Despite this payment, Bank of America refuses to credit my account. Instead, Bank of America assessed a late fee, sent a threatening letter, and provided misleading information to the credit bureaus re : my account.... |
Synchrony Financial Credit card payoff process February 3, 2017 - - -, is - - - and - about two years ago. Her - affected many of her - including her - and required her to purchase -. Since she is on - and has no income, the - doctor recommended she use the Synchrony Bank card with its interest free promotion to purchase $3000.00 -. - signed up for the card without fully understanding what she signed up for and purchased the -. With no income, she should not have been provided credit. - believes the Doctor told her that she would have 3 years to repay. But, she is not sure and has no paperwork. Upon receipt ... |
Synchrony Financial Credit card payoff process February 3, 2017 - Synchrony Bank/Care Credit ... I went to the dentist for a procedure in which they opened up a Care Credit account ... The account was at 0 % interest and payments were supposed to be made monthly until complete ... I made all my monthly payments, to include on time ... After paying on the account for 12 months, I called in because I had an additional bill and I was told that the account had been charged interest since it was not paid in full in 12 months ... I never received any paperwork stating this would be case nor was this information disclosed to me on month -, -, -, etc ... Af... |
Pentagon FCU Credit card payoff process February 3, 2017 - When I pay more than the minimum payment, the card company is applying my payments to the - interest balance first then to the higher interest balances only after the - interest balances are paid off. I thought this was against the law. I noticed my higher interest balances were not changing in spite of me paying more than the minimum payments, so last week I finally had someone at the CC company tell me this is what they were doing.... |
Synchrony Financial Credit card payoff process February 2, 2017 - I set up an account with Synchrony bank through Amazon.com. I set up recurring payments on this account so that the entire balance would be payed off each month on the statement date. Two weeks after a recurring payment was set to go through, I check my balance and see it is far higher than I had expected. It appears the last recurring payment had not gone through and I had been charged both a late fee and interest. The only communication I had received from Synchrony during this time was an email on the day after the payment was scheduled informing me that a payment had been posted. At no... |
Wells Fargo & Company Credit card payoff process February 1, 2017 - On the " Pay My Wells Fargo Accounts '' page, the Amount drop-down only gives you the option to pay the " Total Amount Due '' and not the Outstanding Balance. In order to pay the Outstanding Balance, you are forced to select " Other '' and then manually enter in the dollar amount corresponding to the Outstanding Balance. This is deceptive and unfair because it does not give card members the option to pay their entire Outstanding Balance, encourages card members to inadvertently continue revolving a balance, and allows Wells Fargo to charge interest on unpaid balances that the card member may n... |
Synchrony Financial Credit card payoff process February 1, 2017 - We have a cc thru Synchrony Bank for a - - acct. They offer 0 % fin. ch for 18 mths. I was paying $180.00 instead of $110.00 per mth. in case of unexpected future bills. In - I divided the remaining 9 mths up and changed my automatic payments to $79.00. Shortly thereafter I rec 'd a late fee of $27.00 ( which they did refund ). I was told $110.00 was due each month and that SB does not change payment amounts to reflect over-payments. I now will be paying it off 3 mths early which is fine, but does not allow me the full 18 months promised. Every other bank I have dealt with h... |
Synchrony Financial Credit card payoff process January 31, 2017 - I have a Chevron/Synchrony Bank credit card. I had auto-pay set up to pay the minimum each month, so that I would n't be late on any payments. -/-/2016, I closed the bank account which used to make payments. I logged into my Synchrony account, and updated my payment information to my current bank account, and paid the existing balance on the account, which cleared my bank on -/-/2016. Today, I received a letter from Synchrony Bank notifying me that they were closing my account due to " a number of dishonored payments. '' I called Synchrony Bank, and they told me that they had tried to mak... |
Barclays PLC Credit card payoff process January 29, 2017 - Hello, -/-/- applied for and received a Barclaycard Mastercard as part of an effort to rebuild my credit. As is the case with folks with less than perfect credit, the card had an exceptionally high interest rate and onerous fees for everything. Right off the bat there were issues with access my account, viewing statements, but I paid as I spent, and my limit was only $2000.00. At one point -/-/-, I was nearly at my limit. I paid a minimum payment, and then set up my bank to pay automatically, and I put the card away. Somehow the minimum payments just seemed increase despite the fa... |
Synchrony Financial Credit card payoff process January 27, 2017 - I received a bill for -/-/- that stated a promotional balance of $720.00 due by -/-/-. I also received a letter from the collections agency for this creditor the same month. I spoke to the collections department of care credit on -/-/- and confirmed that if I paid the full amount of $720.00 by -/-/- my remaining - did would be $0.00. I mailed in the check to them the following week along with my paper statement and they received it -/-/-. Then I spoke to them -/-/- concerned because I received a bill from them with a reminding balance of $150.00, and di... |
Citibank Credit card payoff process January 26, 2017 - We made a purchase at Best Buy ( - ), -, KS - Phone : ( - ) - in -/-/- in the approximate amount of $2700.00 and financed this purchase in their 0 % interest for 36 months promotion. To make payments, we were required to manually schedule each payment on their website, which we did. We then made a separate purchase approx -/-/- in the approximate amount of $800.00 and financed this purchase in their 0 % interest for 18 months promotion. During this transaction, the sales representative assisting us at the Best Buy store, as well as a supervisor, advised us that we ... |
Sterling Jewelers Inc. Credit card payoff process January 25, 2017 - Thank you for taking the time to read this letter. I 'm writing because I noticed that my most recent credit report contains late payment reported on 30 DAYS -/-/-, for my KAY JEWELERS CARD # .-.I have contacted customer service on -/-/- to remove that reporting from all - major credit reporting agency due to the error but Sterling Jewelers Inc- Division : Kay Jewelers Customer Care refused to remove the reporting. ( Assigned request id - for that communication ). During that communication I have informed Sterling Jewelers Inc- Division : Kay Jewelers Customer Care Departme... |
Citibank Credit card payoff process January 24, 2017 - I paid off my credit card on the - of -, I paid in full, and now I 'm getting a bill from the credit card company for finance chargers for the month of -.... |
Citibank Credit card payoff process January 21, 2017 - I have an account with CitiBank with a balance owed. I have closed the credit card and I am concerned about fraud. I am needing online access to the account to verify all purchases on this account. However, CitiBank will not give me access online nor verify all payments for the last 365 days.... |
Synchrony Financial Credit card payoff process January 20, 2017 - i made several purchases over the last few months using Amazon credit card. I used the promotional financing option of 6 months no interest. I received a statement last month that had several of the purchases and a list telling me when the offer expired. This month i have interest fees because not all my purchase " qualified '' for the promotional financing. No where on the bill does it say what qualifies and what does n't. Additionally if a pay the unqualified portion i have to log in and adjust the payment because it will be spread out over the total balance rather than the non deferred inte... |
Synchrony Financial Credit card payoff process January 17, 2017 - I have a TJ Maxx credit card and every single time I check my account online it makes me change my password. I put in my user name, confirm the picture used as another security benefit, enter my password and after all of these are completed. It makes me answer security questions, enter my credit card number, and lastly, change my password which can not be a previous password. I check my account from several computers/mobile devices and do not always have the card with me. When I go to pay my bill, I am denied access because I dont have my card/account # and denied because my password is incorr... |
Citibank Credit card payoff process January 17, 2017 - Citibank Promotional Accounts Citibank provides credit cards for Sears, Home Depot probably many others. The Credit cards issued by Citibank can be store cards, that can be used only at the merchant only or a - or - that can be used everywhere. As part of the credit services, promotional accounts, i.e., " same as cash accounts '' is also provided. My understanding is that if a consumer has a promotional account and other charges on the credit card, consumer payments in excess of the minimum payment must be applied to the promotional balance first until it is paid off according to Federa... |
Discover Credit card payoff process January 14, 2017 - I have a Discover credit card where I want to pay the full balance each month on the due date to avoid any interest charges. In order to not forget to make a payment, I want to set up a reoccurring draft on the due date. Discover only provides options to pay the minimum amount due or " other amount '' on the due date. If you want to pay the full balance amount, you have to draft the payment 10 days before the closing date which is 10 days earlier than the statement due date. If I want to change the draft date to correspond to the statement due date, I have to wait 90 days and then call a repre... |
Bank of America Credit card payoff process January 11, 2017 - High balance is undending... |
JPMorgan Chase & Co. Credit card payoff process January 10, 2017 - Issue - : Upon sign-up for this card product, the card promised a - cash back bonus with a usage of - within the first three months. The account was opened in - and reached - by - with a balance of - on the - statement. An email was sent in - - through the secured site, and a return response not addressing the issue. A second inquiry was placed via phone for - different things : -. The first representative stated that I had not made the - by -/-/-. Once I pointed out that I had ... ..the phone disconnected. I called right back, and the second rep... |
Synchrony Financial Credit card payoff process January 7, 2017 - Synchrony Bank, which administers the QVC " Q '' Credit Card, payment website is set up to be deliberately misleading to consumers paying a bill. When you get to the payment page the first question is how much do you want to pay ( statement balance, current balance, minimum payment, or other ). I selected current balance. Below that, it asks for the payment posting date. When you select a date, the payment amount automatically reverts to the minimum payment - despite selecting to pay the statement in full. This is clearly a trick to get people to incur finance charges, which is what happened ... |
JPMorgan Chase & Co. Credit card payoff process January 6, 2017 - I went into chase branch to pay off credit card. I sat with personal banker, we talked to card services and received a total balance plus interest amount to pay off all total dues on account. I paid this amount in full and agreed not to terminate the account in good faith with a zero balance. The next day I was charged over $250.00 in interest fees on the account I paid off in full plus interest the day prior. Chase refused to waive the fees and are forcing me to pay off the new Balance. I again went into the branch and talked to a supervisor and they pretty much told me I 'm shot out of luc... |
Synchrony Financial Credit card payoff process January 6, 2017 - I make a payment every month of about $200.00. I have n't put charges on this card for about 2 years. But every month i owe more than the month before. I am wasting my money trying to pay this card because of all there fees and charges that I am not even sure what they are for. I am a month behind so I get about 5 calls a day they are recordings telling you to hit one for a representative. The recording does n't state who it is from. When you try to talk to them their English is bad and wo n't explain fees. I just do n't answer the phone if it is their number.... |
Citibank Credit card payoff process January 5, 2017 - On -/-/- I received a letter from -, Client Liaison from Citibank. He called me in -/-/- asking me questions re : the closed checking account plus ending in -.The payments to this account with the account number written on them were applied to the closed credit card account. He was interrogating me asking redundant questions saying the accounts were separate and why did I collapse both accounts in my complaint. Yet he " never '' addressed my question as to how the checking account payments were applied to the credit card. In his letter - reiterated a statement by another c... |
Citibank Credit card payoff process January 3, 2017 - Macys is reporting that I have a $1700.00 debt with them on my credit report. I have been contacting them for months to resolved this matter, but they will not allow me to make a payment. Despite that, they refuse to take the account off of my credit report, essentially holding my credit report hostage. I have been trying to buy house for months, but this Macy 's account continues to prevent me from moving forward with a mortgage application.... |
Wells Fargo & Company Credit card payoff process December 31, 2016 - I took advantage of a 15 month 0 % balance transfer offer on my Wells Fargo Visa credit card -/-/2016, since then the balance on my card is split between the 0 % APR and the regular 22.24 % APR. Prior to accepting the balance transfer, I inquired about how payments will be applied to the credit card account, with the goal of paying off the balance with the higher interest rate as soon as possible. All representatives from Wells Fargo credit card phone customer center have informed me that payments above the monthly minimum payment will be applied to the higher balance first. That held true f... |
Capital One Credit card payoff process December 28, 2016 - I have 3 credit cards with capital one. Capital One is giving me the run-around yet again. I reported them to you in -/-/2016, and wanted to have my interest rate lowered to pay them off. I received a phone call about this issue and now can not re-connect with that person to lower all the interest rates to pay off the balances. I am not working, and am in financial distress. I do not want want the accounts to go into default with being late. I am NEVER LATE WITH THE PAYMENTS. I should not have to go into a default late status to receive help in lowering the interest rates and payments to pa... |
Synchrony Financial Credit card payoff process December 23, 2016 - On -/-/2016, I called synchrony bank responding to a settlement offer. At this time I was advised that I was approved as a settlement of - broken into 3 payments in the amount of $76.00, due -/-/2016, $76.00 due -/-/2016 and a final payment of $78.00, due -/-/2016. My first payment cleared without any problems, however my second payment was not deducted out of my account as advised. I called synchrony bank and was advised that my payments were not set up this way. The representative apologized and set the payment up to be deducted and then I requested to speak to a supervisor ... |
Bank of America Credit card payoff process December 23, 2016 - BANK OF AMERICA HAS HIRED A LAW FIRM - THAT IS VERY AGGRESSIVELY ATTEMPTING TO COLLECT ON THIS 5 YEAR OLD ACCOUNT. I HAVE ATTEMPTED SETTLE THIS DEBT WITH BANK OF AMERICA WHO IN WRITING CONFIRMED THEY STILL OWNED THE NOTE BUT REFUSED TO ACCEPT A PAYMENT OR TO NEGOTIATE A SETTLEMENT. - - HAS REFUSED ALL OF MY ATTEMPTS TO SETTLE THIS ACCOUNT ON BEHALF OF BANK OF AMERICA, AND ADDED ON E-CESSIVE FEES ON THESE - ACCOUNTS EVEN AFTER I HAVE E-PLAINED THEM MY FINANCIAL HARDSHIP POSITION AND BEING A SURVIVING CHILD OF A - VET ALL MY REQUESTS AND ATTEMPTS TO SETTLE PAY AND NEGOTIATE THESE... |
Continental Finance Company, LLC Credit card payoff process December 20, 2016 - When I applied for Continental Credit Card, in amount of $300.00. to re build my credit and with - - for dental work ( only owed - at this time ) I paid for the insurance in the event I lost my job it would be covered. Well I lost my job and both these company s said I canceled the insurance month prior to me losings my employment. I never canceled this insurance and if I wanted to I would have had to put it in write per, Continental Credit Cards and Care Credit own policy 's. So I told them both to show me where I put in writing to cancel the insurance? Neither never could, did not... |
Synchrony Financial Credit card payoff process December 20, 2016 - When I applied for - Credit Card, in amount of $300.00. to re build my credit and with Care Credit for dental work ( only owed - at this time ) I paid for the insurance in the event I lost my job it would be covered. Well I lost my job and both these company s said I canceled the insurance month prior to me losings my employment. I never canceled this insurance and if I wanted to I would have had to put it in write per, - Credit Cards and Care Credit own policy 's. So I told them both to show me where I put in writing to cancel the insurance? Neither never could, did not respond to ... |
Bank of America Credit card payoff process December 18, 2016 - - -, - - customer Care - Consumer Finance Protection Bureau Bank of America, - Via : Website Complaint Submission - - - - -, - - RE : account # - - - - To whom it may concern at Bank of America and the Consumer Finance Protection Bureau, Although I have written many letters about my dilemma, I will try to keep this recap short and to the point : 1. As with most Americans, I was severely impacted by the -/-/- unprecedented financial crisis. 2. My situation differs in that I took what I thought was the more honorable route. My debt relates... |
Synchrony Financial Credit card payoff process December 13, 2016 - Refinanced some outstanding debt with a home equity loan. One of the debts was a charge account with Lowe 's through Synchrony Bank. My bank sent out a cashier 's check ( number - ) in the amount of $2700.00 on - -, 2016 and the bank placed a stop payment on the check because Synchrony had not yet received it as of - -, 2016. A second cashier 's check ( number - ) for the same amount was mailed on - -, 2016 and cleared my bank on - -, 2016. This check should have paid off the charge account balance as of the date of the Home Equity, yet Lowe's/Synchrony is claim... |
Capital Management Services, LP Credit card payoff process December 13, 2016 - I had an account with - and has settled on -/-/2016 for the amount of $260.00. I continue to dispute this on my credit report which it keeps showing I have a past due balance of. $160.00. Evidentally this went to collections with Capital Management Services, then it went to - - -, which I had settled on -/-/16 for $260.00 of my total balance of $580.00. I continue to get bills for $160.00 from - - -, and this is showing on my credit report that I have not satisfied this account. When I paid - -, I received a conformation # of -, and a reference #... |
JPMorgan Chase & Co. Credit card payoff process December 12, 2016 - I have made - payments via US Mail from a Post Office to a Post Office Box for my full statement balance for a Chase United Visa Credit Card. All other payments to -, -, -, -, - Bank, etc. have been received and processed. For the second month in a row, Chase has not " received the payments '' and proceeds to charge interest and late fees. I think they are trying to force customers to using online payments by delaying the crediting of mailed checks.... |
Navy FCU Credit card payoff process December 12, 2016 - Your Message -/-/- : Hello, I made - payments -/-/- to payoff my NFCU credit card, and I stopped my monthly auto-bill pay. 3 months later I got a phone call from NFCU saying that they only received one large payment from me. I then immediately made a final payment to pay off the balance. Today I noticed a 30-59 day late payment mark on my credit. Please remove this mark as I have paid in good standing for years. Thank you, -... |
Synchrony Financial Credit card payoff process December 9, 2016 - TJ Maxx delays crediting payments up to 21 days. I made payment on - -, 2016, money was take out form my account right away but the payment was not credited to my credit card yet. when I called TJ Maxx yesterday, i.e. - -, customer service told me that it takes 21 days to credit my account despite they took money right away. Is it the legal practice? No other credit card I have delays my payments.... |
Synchrony Financial Credit card payoff process December 8, 2016 - Sent - bank drafts to Synchrony Bank for payoff of - separate accounts. Each check clearly indicated the last - digits of the account they were to payoff. - checks were properly credited, the third was not. Have made numerous phone calls and faxed copies of the cancelled check to the bank. The cancelled check clearly indicates the check was received and cashed on -/-/2016, well within the payment due date of -/-/2016. However, it was not credited to my account. In fact, they have added interest and late fees to the account and refuse, despite receiving proof that they cashed th... |
Citibank Credit card payoff process December 3, 2016 - I have an open case against Citibank re : a - closed account. Seems Citi has been increasing the total balance due, and refuses like most banks to give the balance once the agreed monthly payment has been deducted. In addition in - - they claim I was - ( now more ) days past due since - -. My original opened CFPB case number is -. Also case - is Cit 's response that they have to do a 60 day review. Since ( in the US as well as the world ) Citi has been caught in malfeasant activities as in my case not properly applying my $70.00 ACH and increasing the balance owed, ... |
Citibank Credit card payoff process December 2, 2016 - In -, I got an - -, COSTCO branded credit card that I used extensively and with no problems, no late payments, always paid my balance in full each month. COSTCO transferred that card to Citi in the spring of - and my - card was cancelled and I received a Citi VISA card. This was quite an annoyance since I had over a dozen automatic accounts on the Internet and elsewhere that referenced my now-defunct - credit card. Later that -, a merchant issued a credit for over $4000.00 to my defunct - card that was sent to Citi, I decided to use that Citi card extensively to " spe... |
JPMorgan Chase & Co. Credit card payoff process December 2, 2016 - My loan was sold to another company, I made arrangement with the other company and paid my loan. The original company refuse to remove their name off my credit report. They are still reporting as charge off.... |
JPMorgan Chase & Co. Credit card payoff process December 1, 2016 - Credit card debt that was originally with providian and then moved to - - - - when providian was purchased by - in -/-/2006. My acct was always in good standing and paid off balance to -. I have been receiving debt collection letters and calls for several years regarding this account that was taken over by -. I do n't understand how debt collection can occur for this account since it was part of a merger of banks. I have little recourse since - was purchased by -, they have no record of the debt since it was paid and account closaed prior to the - merger.... |