Select Portfolio Servicing, Inc Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Select Portfolio Servicing, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Nebraska

In - my father passed away and left the house that he had a mortgage on to me in his will that went through legal probate and the house was transferred to me through the courts. My husband and I never re-financed the loan into our names for we were not informed to do so it was my thought the mortgage would be legally put into our names by - who at the time has the servicing of the loan. They informed us that we could do a loan modification and then after a few months told us that was not possible because we were not on the loan, then they suggested assuming the loan and again after a few months told us the at loan was not assumable. The Truth-In- Lending only states not assumable by a buyer, we were not buyers but legal heirs by law. Then my husband and I filed Ch - Bankruptcy to avoid foreclosure by -. Then it was sold to Select Portfolio Servicing , Inc, and we have dealing with them now for 2 years and getting the same run around. We hired a company to help us with reconstructing the loan into


into our names. Now SPS has set a foreclosure date for -/-/- and will not postpone even though we received a letter on the - or - of - telling us they have receive our inquiry and would be contact with us within 20 days of receiving the information which would be the -/-/-. After speaking with a manager of SPS along with an analyst of the company we hired to help us with this we were told the sale was going forward on the - and that the letter we received is a computer generated letter that is printed whenever data is entered into the computer that new documentation has been received. This is a deceptive practice on the part of the loan servicing bank and should be illegal. This gives the people facing foreclosure false and misleading hope. Even the - the analyst with the company that we hired agreed. Our house is still for foreclosure on -/-/- and SPS had the power to stop it to look over the documents and did not do so. This is wrong.

Select Portfolio Servicing, Inc customer in Nebraska
Sep 25, 2016

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

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