Can't repay my loan Review

Review and analysis of over 3,758 consumer complaints

Best Can'T Repay My Loan Companies

Student Loan Finance Corporation
ECMC Group, Inc.
URS Holding, LLC
SIMM Associates, Inc.
Bank of America
Citizens Financial Group, Inc.
Tuition Options LLC

Worst Can'T Repay My Loan Companies

Access Group
Heartland Payment Systems
Loan To Learn
Asset Recovery Solutions, LLC
JPMorgan Chase & Co.
ACS Education Services
Higher Education Student Assistance Authority (HESAA)

Most Can'T Repay My Loan Complaints

CompanyComplaints
Navient1,352
AES/PHEAA 382
Sallie Mae 221
JPMorgan Chase 217
Wells Fargo 184

History Can'T Repay My Loan Complaints

New Can'T Repay My Loan Consumer Complaints


Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

March 18, 2017 - Moved to - due to not being able to find a - job in - as a - in -/-/2015, income became much lower, wells fargo has not helped with lowering my payments. I am struggling to pay for my private loans as well as my federal loans and I feel it is unfair that I went to - school and now suffering and working 50-60 hours a week to pay my monthly loans. The lowest they have gone is $ -/ month but increased my interest with out taking into account my monthly rent, car payment, and federal loans. I feel like wells fargo is not working fairly with me to help me or advocate for me....

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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

March 5, 2017 - My daughter has a private student loan with wells Fargo. She has truly a high monthly payment which she was making initially, with my assistance. Then when she could no longer make the higher payments, she called wells Fargo, to see if they would accept lower monthly they payments, they refused to work with her. She started sending them what she could afford, which was $300.00 a month and now her account is in default. She called them again and they still refused to work with her on a reasonable monthly payment. She has been receiving several harassing phone calls and several letters. She 's...

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Wells Fargo & Company Student loan can't repay my loan can't get flexible payment options

February 24, 2017 - I was issued this loan in - as I was starting prerequisite classes for -. The school informed me that I was not able to apply for a federal loan and would need to pay up front or get a private loan. In order to register for the next semesters classes I chose to apply for a loan at on of the nearest banks, Wells Fargo. In - I chose to use my - knowledge on a volunteer trip to - for - - months. While attempting to defer payments during my time out of the country I was told that my loan could be deferred for a maximum of 3 months, but that I had to make that request at no ea...

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Wells Fargo & Company Student loan can't repay my loan can't get flexible payment options

February 18, 2017 - After 9 years of consecutive payments, I am still unable to get my co-signer released from the terms of the loan I was approved for to attend -, as well as not qualifying for any income based repayment, loan forgiveness plans, or any benefits that are provided to federal student loans ... although my loan is owned by Wells Fargo- a major banking institution....

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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments

February 12, 2017 - I received my - degree -/-/2016. I am employed as of -/-/2016 I am so willing to pay back my private sallie Mae loan monthly via direct deposit but the term of the loan is unbearable to my income ; it is for 8 years at about $1000.00 per month. ; my total annual salary is $40000.00 sallie Mae will not extend my loan nor help me. I am a single - year old female who will turn - -/-/- and I need to pay rent, pay medical, car insurance as well as dental insurance plus gas for my car and utilities. Please tell sallie Mae to lower my monthly payment and extend my loan Thank u...

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Great Lakes Student loan can't repay my loan can't decrease my monthly payments

February 10, 2017 - I have called on behalf of my - - ( - ) and maintained contact with the servicer, Great Lakes, indicating I am still unemployed and can not pay the requested payment amount. I called recently because my payment went from an agreed upon $ -/month to $ -/month. I CAN BARELY AFFORD $75.00 ... much less the more than quadrupled amount due. When I called and asked for income based repayment, they said they could not offer me any reduced payment options " they 're hands are tied because it 's a not-federal loan ''. I said I could not possibly make the full payment but had already pa...

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Sallie Mae Student loan can't repay my loan can't get flexible payment options

January 24, 2017 - I recently saw that the federal government has filed a lawsuit against Sallie Mae and was directed to file a complaint against them on this site. I have had nothing but issues with Sallie Mae since I applied for a loan prior to starting college in -. I believe that they had me borrow more money than I ever needed to from the start and since I graduated in - I have struggled tremendously with repaying them. I have had issues finding a job in any field despite having a - and my payments to them are making it nearly impossible to repay them. I contacted their customer service this past s...

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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments

January 24, 2017 - Got a full time job in - -. Graduated in - -. Suddenly in - -, my payments increased from about $200.00 a month to over $700.00. Tried to apply for a different repayment plan so that I can afford to live, but they told me I ca n't since my dad is a cosigner ( who definitely will not be making payments for me ). Operator then misled me into a Forbearance agreement so I could get a reprieve for - payment. Also said I ca n't try and remove my dad as a cosigner so I can get a new repayment plan. When checking online, is shows me that I ca n't remove a cosigner if I 've bee...

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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments

January 24, 2017 - My payments are $510.00 a month and I have called several times to ask for lower payments or for them to work with me in anyway. They told me point blank, they do n't care about customer service, they would rather I take my loan elsewhere and they lose out on money than to help me with making my payments. I had no idea that when my loan went into repayment that I had been locked into a monthly payment of $500.00 to pay it off in 120 months. They did not explain that to me until after the fact when my monthly payment increased and when I called to ask they said that 's what you signed up fo...

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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments

January 24, 2017 - I graduated from college in 2015 and I took out private loans through Sallie Mae throughout my four years. I was - and my parents cosigned with me. I have been paying more loans for a little over a year now. In that time I have paid over $6500.00 just in interest rates. I am currently paying $670.00 a month just for my private loans this does not include my federal loan of $180.00 per month. I have called multiple times to Sallie Mae to refinance or consolidate or receive income based payments. I was told we do not offer any of those things. I have also have tried to refinance through...

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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments

January 23, 2017 - The company where I currently have my private student loan through will not give me any options to lower my monthly payment, that I have repeatedly told them I can not afford. The only option they would give me was to put the loan in forbearance. Even though I have told them I can pay something just not the total amount of the loan due to being a single mother of - children. I have had to put the loan in forbearance 2 times for 3 months each. While the loan is in forbearance it is still accruing interest which will increase the monthly payment even more. When I asked the employee about this...

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Wells Fargo & Company Student loan can't repay my loan can't get flexible payment options

January 22, 2017 - I have - student loans adding up to over $62000.00 with Wells Fargo Bank. My mother consigned one of the loans and almost 3 years ago I had called the bank to ask how to remove her as my cosigner so to ease my overall student debt through consolidation. The representative told me that I would need to make three years of $650.00 monthly payments to have my mother removed as my cosigner. I continued making payment for 12 more months before I fell into strapped financial times, so I called the bank and recieved permission for a two month forbearance from the bank. I found out shortly after...

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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments

January 21, 2017 - When I first began repaying my student loan the payment was -/month at the time I was working part-time with the anticipation of being made full-time, but that had not occurred yet. I called my loan provider immediately and told them ( Sallie Mae ) my situation and I asked them if I could lower my payment for a period of 3-4 months until my pay increased. They told me no. My options were forbearance or pay the amount. So, not wanting to affect my credit or increase the amount of interest on my already steep loans - I paid the full amount even though it was a struggle. They were rude, no...

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Sallie Mae Student loan can't repay my loan can't get flexible payment options

January 20, 2017 - I took out private loans through sallie for my - degree. Upon graduating, I was told my monthly loan payment would be over $1100.00 & that there was no other option for me to repay unless I went by their repayment plan. That amount is not even a logical amount. The only other option they gave me was to go back to school & defer my loans, allowing them to collect even more astronomical interest. This lead me to have to consolidate my loans through another company just to get a lower payment because there 's no way I could afford to pay them over $1100.00 a month with interest rates about...

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Sallie Mae Student loan can't repay my loan can't get flexible payment options

January 20, 2017 - Since my repayment period has began -/-/2015, Sallie Mae has been uncooperative after multiple attempts to negotiate repayment amounts. I have explained on multiple occasions the difficulties I have been having, such as my father 's passing, followed by - with no health insurance. They refused to acknowledge my financial hardship and did not reach out to me until after my credit score dropped tremendously ( over - points ) as well as my cosigners ' scores. I had proof of both my father 's passing and my ectopic and was willing to submit it for them to work with me. Still they said the ...

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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments

January 20, 2017 - I have made every single payment on time. I have tried to get them to lower the interest rate ( it 's at 9.75 % ),. The last time I called them, they said there was nothing they could do, they could not refinance my loan, even though I 've paid every singe payment on time for the last 4 years. The gentleman I spoke to said the only way I could get the nterest rate lowered was to " be late on a payment, and then COLLECTIONS will call you, then you can negotiate with them about refinancing ''. Why do I have to go to collections before I can be considered for refinancing? I have a - credit sco...

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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

January 20, 2017 - I obtained a private loan with Wells Fargo for living expenses during grad school. It involved - separate loans that accumulated each semester as I needed more as I went through grad school. This totaled to $120000.00. When I graduated - -/-/-, I had to wait to pass the board exam and obtain a job. I took over 1 year for that to happen. During that time, I had to go into forebearance with WF. When forebearance was up, I still did n't have the position, and I could n't pay the monthly repayment amount when forebearance was over. I ended up accumulating about 4-5 months of missed pa...

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Sallie Mae Student loan can't repay my loan can't get flexible payment options

January 19, 2017 - I graduated a from 2 year college ( at the time ) with over $70000.00 in debt with Sallie Mae. Thankfully, I had the 6 month grace period to find work until I had to start repaying back my loans. After the 6 months, I had started a minimum wage internship with a company that related to my field. During the internship, I quickly realized I had not been fully prepared by the school and there was a lot I had to learn. During my second year, I had started to feel cheated by the school. I was one of the few who had joined a new program - which turned out to be mostly lectures and loading and un...

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Sallie Mae Student loan can't repay my loan can't get flexible payment options

January 19, 2017 - Was in year 3 of my - degree in - -. I pulled out loans each year with Sallie Mae. Could not afford to pay for University out of pocket. I applied for year - loans and was denied due to a " high loan balance ''. Now they want $910.00 a month in repayment. Without a degree I am unable to find work paying high enough to afford $910.00 a month and any attempt in having the loans put on income based repayment have been met with " we do not offer income based repayment on private student loans )....

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Sallie Mae Student loan can't repay my loan can't get flexible payment options

January 19, 2017 - I keep getting harassing phone calls regarding payments. I have tried to talk with - ( Sallie Mae ) about a lower re-payment option, such as any income based rates, and have been told no that I need to pay my monthly amount or I will default. My interest rate keeps increasing and my amount owed has never gone down in the 3 years I have paid. I work full time at a decent paying job and most of my paycheck monthly is paid to these loans. I have never missed a payment, but I have used all of the allotted time ( 12 months in total ) to put payments on hold due to family and medical emergencies....

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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments

January 19, 2017 - Just a few months after graduating from my - program, I started to receive letters in the mail regarding repayment for my student loan. My student loans comprise of both federal and private loans. On several occasions do I recall numerous attempts to reach out to my lending companies ( Salliemae/-/- ) to see if their were options regarding lower monthly payments for my student loans, and on several occasions do I recall the representative expressing the inability to do so without any real explanation. Luckily, I was able to have my initial monthly payments through ( - ) of approxim...

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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments

January 19, 2017 - My loan repayment is extremely high with high interest rates. Repaying the loan is difficult with my salary I am currently collecting. Trying to talk to them to lower my monthly payments is a struggle, and forbearance actually hurt me when I tried it once. They still charged me after I fell behind on my loans and needed assistance by placing me in a forbearance for - months, where I still paid close to $500.00 per month....

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Sallie Mae Student loan can't repay my loan can't get flexible payment options

January 19, 2017 - My husband and I took out a student loan with Sallie Mae at a 9.2 % interest rate for the maximum amount of years 10. We are supposed to pay them $570.00 a month. We are in forbearance right now because we just ca n't afford the payments at the month and there is no other way to defer the payments. We are charged $50.00 for a " forbearance fee ''. Each month we are charged $370.00 just in interest while this account is in forbearance. This ca n't be right....

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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments

January 19, 2017 - I ca n't find a job in my field of study and I 'm having a very difficult time trying to pay it back working part time jobs....

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Wells Fargo & Company Student loan can't repay my loan can't temporarily postpone payments

January 15, 2017 - Wells Fargo makes it complicated and inconvenient to defer student loans with forbearance if you go back to school. You have to call them for everything unlike federal loans where you can do it online to " maintain '' or " manage '' your account. Unlike federal loans, Wells Fargo is a tedious process which requires signatures from school officials, and such forbearance form does not even guarantee forbearance because you have to continue making payments until the forbearance is approved. In order to get a forbearance because I am going back to school, I have to print the form ( cost time and m...

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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

January 7, 2017 - I have reached out to Wells Fargo many times to try to reduce my monthly payment for my private student loans. They have reviewed my finances two times in the past two years and determined based on my gross income that I can afford the monthly payment. They do not even take into account the other student loans I have or my monthly living expenses. One time I was told that I should get my co-signer to pay if I ca n't pay. When I told the customer service representative that my co-signer could not pay, then he apologized and said he could not do anything for me. I asked to speak to his superviso...

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Great Lakes Student loan can't repay my loan can't decrease my monthly payments

January 5, 2017 - After Graduating from - University on -/-/-, I received a phone call in early -/-/- from Great Lakes Financial urgently urging me to transfer all of my Federal Loans over to them. Not quite understanding the need, In trust I follower their recommendation. In the - years that I have been paying on these - loans, I have only paid $2000.00 in Principal. Starting balance was $53000.00 to date balance is $51000.00. My complaint is that I feel as though I was taken advantage of and see no end to the repayment of these loans. Below are current and previous loan information fr...

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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

January 5, 2017 - Upon graduation, I had went into immediate repayment. I was unemployed at the time. I contacted Wells Fargo about the loan and they said the only thing they could do was I make a - month payment before I could get a - month forbearance. I had - months of unemployment and then when I did finally get a job, it was part-time at minimum wage. I called and went back and forth with Wells Fargo for a couple months when it went back into repayment, unable to get a lower payment or any options for assistance. During that time, I could n't make any payments which put me behind on my loan. I con...

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Wells Fargo & Company Student loan can't repay my loan can't temporarily postpone payments

January 5, 2017 - I have a private student loan with Wells Fargo that is currently in their collections department. I have tried with great effort to pay on this account and to bring it current. -/-/2016 I applied for a financial hardship forbearance to help reduce or delay my monthly payments and was denied. On -/-/2016 I called and spoke with a Wells Fargo representative ( employee ID # - ) with my concern over my past due amount and monthly payment amount. I asked her what I had to do to bring my account current and be eligible for a forbearance. She told me that if I made three consecutive payments o...

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Sallie Mae Student loan can't repay my loan can't temporarily postpone payments

January 4, 2017 - I applied for student loan forgiveness on the form sent to me for such purpose by Sallie Mae. I sent the completed application to the proper address per the instructions given by Sallie Mae for - unemployable veterans because of a - service connected -. Sallie Mae 's instructions for - veterans that came with the form state that no physician 's statement is necessary to be completed in the case of service connected - veterans. However, the only part of the application that I did not send to Sallie Mae via certified mail was a physician 's statement. I completed every line of th...

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Sallie Mae Student loan can't repay my loan can't temporarily postpone payments

January 1, 2017 - I applied for a student loan deferment on - -, - they took my payment on the - of - from my - bank account. They lazy agent said they were gong to put through a deferment. I am still getting phone calls and the deferment has not gone through.. I am not able to get a job due to my health problems. I can not get a appointment till - of -....

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Professional Bureau of Collections of Maryland, Inc. Student loan can't repay my loan can't temporarily postpone payments

December 29, 2016 - Receive continues calls from Professional Bureau Collections of Maryland. I told them I could pay off the debt in - because I was - from the -. They keep checking how much I have on my credit cards and telling me to barrow money. Today at - and -/-/- I informed them that I could pay it off in - once I receive my final check. I am constantly being harassed by them and I have not refused to pay at all....

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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments

December 22, 2016 - I recently graduated from - University with a degree in -. I recieved information from Sallie Mae not long after informing me of my loan payment requirements, which I quickly realized I can not afford. I immediately called Sallie Mae to discuss my hardship in hopes for a solutions due to my promptness in attempting to sort out the issue before I end up in financial trouble. In the first phone call Sallie Mae simply informed me that they have no options for me at this time and my only option is to default on my loans and that at that time collections may have more options for me. Un...

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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments

December 21, 2016 - In - of this year I applied for a student loan consolidation with Wells Fargo to get a lower interest rate. My current loans were already with this bank, I had a good credit score and a cosigner so I figured it would n't be a difficult process. I was wrong. They offered an extremely high interest rate and could not give me an explanation as to why. After filing a complaint with the CFPB, they finally agreed to give me a 1 % discount on the consolidation. However, months later I realized that this is still not affordable for me. These past few months I have depleted my savings trying to pay ...

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Eastern Revenue, Inc Student loan can't repay my loan can't get flexible payment options

December 17, 2016 - I have a school loan from my school that was sold to a collection agency by the name of Eastern Revenue Inc. of -, Pennsylvania. ( ERI hereinafter ). - has contacted me, constantly harassed me and threatened me numerous times regarding a balance that I am unable to pay and have advised them of such. - has gone so far as to attempt to obtain information regarding my children 's bank accounts, social security numbers and other private information. This company has used guerrilla tactics to constantly bully and harass me continuously, and has affected my personal credit, physical and men...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

December 14, 2016 - I risk being in default of my private student loan with Navient and they will not adjust the payment to relieve me of undue hardship. My current interest only private student loan repayment loan has expired and I can not pay the new monthly amount that Navient requests. I have no more discretionary income to pay them. I have reported to Navient that I will default if they do not adjust the payment terms. Navient 's solution was to adjust the interest rate which still leaves me with a monthly payment that exceeds my monthly descretionary income amount. On -/-/16 account manager at Navient...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

December 14, 2016 - My current private loan payment is too high ( around $310.00 per month. Some loans as high as 11 % interest rate! ) and they will not let me go into a reduced rate repayment program because I have a co-signer who refuses to cooperate. Instead I have to attempt to make this payment that I can not make and they will not accept a smaller monthly payment....

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JPMorgan Chase & Co. Student loan can't repay my loan can't get flexible payment options

December 13, 2016 - I just recently graduated from professional school and I am currently unemployed at the moment receiving - income and actively seeking employment. When I was in -, I took out - separate Chase loans. Going into professional school, I was told that there were really no repayment options like deferment or forbearance because I waited too long to return to school. Upon submitting a complaint via the CFPB, was I allowed to enter deferment/forbearance for - of the loans, but for the third loan, Chase required me to continue to make payments of $100.00 per month. Immediately upon gradua...

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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments

December 13, 2016 - I am having trouble making student loans payments, due to the high cost. I have tried to call to lower the payments but have been required to have my co-signers call in to submit a financial statement before this would be possible. I have - co-signers on my loans, - is my mother - is my brother. My brother has been out of the country and was unable to make a call for the finanical statement, however my mother did call in to give hers in -/-/-. Upon my brother returning to country in -/-/- he called to give his statement, I was then told that my mother had to redo her stateme...

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Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments

December 13, 2016 - Navient called my mother in law 's phone number about my student loan debt when she is located in Hawaii and it was - there and when I told the loan provider not to call again, she ( - - - ) informed me that she had " called a lot of numbers that day looking for '' me. I told her she broke the Fair Debt Collection Practices Act as she had called a number in Hawaii and she told me that she had not as my loan is past due. She also informed me at the end of the call- which did not end well- that she will continue to call even though I told her not to call anymore....

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Heartland Payment Systems Student loan can't repay my loan can't temporarily postpone payments

December 13, 2016 - I called Heartland on -/-/- at - pertaining to a deferment for my student loan account. They said I qualify for a deferment and I would have to pay the interest of -/-/- for 3 months. So I receive an email on -/-/2016 at - saying I do n't qualify for a deferment. I called them on -/-/2016 at - and asked them to remove my checking account information. I wake up today and - was drafted out of my account. I have screen shots of all information and correspondents...

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MOHELA Student loan can't repay my loan can't decrease my monthly payments

December 7, 2016 - My loan is an - loan. I was just told for the first time today -/-/16 that there is a guarantor - that is keeping me from being able to do a cash modification because my income has been greatly reduced and I am currently on short term - and I 'm not sure when/if I will be released to go back to work. I was shocked of this news and very upset that I had never been told of the guarantor b/c I have tried to get lower payments in the past and was turned down. I do not want these to go into default I 've exhausted all avenues and talked with many reps from Mohela all of my loans tota...

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College Assist Student loan can't repay my loan can't temporarily postpone payments

November 30, 2016 - While attending - school at - @ - I was pressured by fellow students, professors and media to consolidate my loans. I consolidated my student loans with - with the understanding my interest rate of less than 3.8 % would be locked in and garunteed not to climb. Upon receiving the first statement, I found - already broke the contract. I paid my loan until all my savings was depleted and I was no longer able to pay. My earnings are not enough to provide beyond basic survival. My loans were sold to College Assist, - -, and -. Through college Assist I was offered a rehabilit...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 17, 2016 - I have - separate student loans, - federal and - private. I 'm have paid & gt ; $500.00 a month for 10 years and still have $ -. I have had financial difficulties at the moment and was making partial payments. I have been getting calls every hour everyday from Navient. I have asked many times for a payment reduction but they will not work with me. It 's very hard to be a single female trying to work, pay rent and all other bills and have no help from - Loans. I have already paid the loan amount and more but they wo n't work with me and are now harassing me all day....

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Citizens Financial Group, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 17, 2016 - I filed a complaint already about this company not allowing me to reduce my monthly payments, and only giving me options that would still take all of my money from me. A week or so after filing the complaint, I got a call at a very inconvenient time and asked that they call me back the beginning of the next week. Two weeks later and they still have not called me. I tried emailing them regarding the status of the matter, and their contact page will not allow me to send an email. Whenever I call I am just left on hold for what seems like hours. It 's very apparent that they are trying to avoid...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 17, 2016 - Needing other payment options besides $460.00 a month, on top of navient saying my ffelp loans arent covered under dtr...

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First Associates Loan Servicing LLC Student loan can't repay my loan can't get flexible payment options

November 16, 2016 - I was forced into a loan situation using Peaks Loans instead of the - loans i wanted to use while attending -. I would like to get out of these loans but i can not get a loan to consolidate the payments at a lower rate than the 11 % i am being charged now. This company has alos reported that my loans were past due at times that they were n't and would randomly report that i was 90 days past due and then the next month state that i was current. This would bounce around like this for a while and i could not get anyone to discuss with me about the amounts and why they were the way they were...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 16, 2016 - Short-term forebearance. Lasts around 3 months, then calls about 3-4 times a day. Unwilling to lower payment amount. School closed down. Was essentially strong-armed into taking only private loans as the financial aid advisors told me I could n't qualify for any other financial aid. Was made to renew every semester with the claim " you do n't sign it, you ca n't continue/graduate '' Did n't receive diploma until loans were paid, even after graduation. Was told I could n't get forebearance, then told I could. Non-stop calls once forebearance/deferment ends...

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Sallie Mae Student loan can't repay my loan can't get flexible payment options

November 16, 2016 - I graduated a little over 2 years ago and my experience with Sallie Mae has been abysmal to say the least. There has been a lack of continuity from customer service, I have been yelled at by managers, and no one ever seems to know what is going on with my account. I was enrolled in their term-rate modification program and made my 3 qualifying payments on time. I specifically asked to have auto-drafts on the - of each month. I initially ran into problems when my account manager accidentally enrolled me in the program with the wrong date. Subsequently, my account was charged for the amount an...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

November 15, 2016 - I was a victim of predatory lending at - - - - and am being harassed by Navient and - for over $260000.00 in student loans. - was never able to finish my degree as they never told me that they were in financial trouble, were unable to retain the -. When they were ready to file for bankruptcy, they sold their non-profit college to - which was a for profit college. They did not request permission to sell the non-profit college to a for profit business, which requires approval of the Attorney General. They did this behind the AG 's back and it was too late to unwind the ...

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Sallie Mae Student loan can't repay my loan can't temporarily postpone payments

November 14, 2016 - I am involved in a court case involving child custody, and based upon the court hearing, there is some indication that Sallie Mae may have released my confidential loan information to parties that are not listed on the loan. I have read their confidentiality policy, and what information they release and which parties they are authorized to release it to and I know for a fact that I did not authorize a release of the information to any of the parties that were in the hearing and I know that none of them are the listed parties that Sallie Mae can release my loan information to. Additionally, t...

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Social Finance, Inc. Student loan can't repay my loan can't temporarily postpone payments

November 14, 2016 - Applied for forbearance with SoFi via servicer ( - ). Docs were sent on - and I did not receive written decision as of -/-/2016. No explanation was provided within 30 days and as a result my loan is close to default ( 120 days ) .The lender, SoFi , did not respond within the time frame ( 7- 14 days ) described within their forbearance request policies and procedures ; 33 days have elapsed. Upon inquiry with the servicer, They noted I did not engage with their career services department. This was not noted as a requirement or contingency for general forbearance, and as a result I be...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 11, 2016 - Name : - Loan Company : Navient over the last - years I have been making my payments on time. I got laid off - weeks ago, the company ( navient ) claims that they can not provide me with any relief even though I 'm unemployed. Then I asked them to lower my payment and put me in some sort of program, to do that they say they must speak to my cosigners, these people are elderly, my - is dealing with my - -, my - is dealing with a theft and robbery, my - is on a fix income older lady. They are asking to speak to them during these difficult times. I understand business, but...

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Wells Fargo & Company Student loan can't repay my loan can't get flexible payment options

November 10, 2016 - Wells Fargo would n't let me consolidate or reduce monthly payments as per my income. They also defaulted - of my - private loans I had with them despite me making partial payments. On a separate occasion I received email notification that someone tried logging in to my account and that my account had been locked. I was forced to call them to re-open it and when I told them about someone other than me trying to access my account they ignored me. Furthermore, they were harassing me for payments while in school around - of 2015. I was never offered a grace period after graduation in -...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 9, 2016 - Hello, I received private loans in total of about - from -. I pay my monthly bill, which ranges from - dollars over the decade. Majority of my pay goes to interest, so if i pay -, - goes to interest and only - goes to principal. 10 years later, i now owe -. There is no end in sight. This does not seem right and they will not reduce my payments or interests to help me pay off my debt. Can you help me?...

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Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options

November 6, 2016 - To whom it may concern, From -, I attended - a private college in - no longer in operation. I have -. I have federal and private student loans. My issues today are the private loans serviced by Navient. Recipients of private loans have no legal protection or recourse when attempting to negotiate a more favorable interest or payment plan. We are basically indentured servants to a system that enjoys protections that no other creditor is given. We can not discharge the debt in court. We can not ask for a change in terms or avail ourselves of the same options as Federal loans. There ar...

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Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments

November 4, 2016 - I graduated from the - of -. When I graduated in -/-/2008 the housing the market crashed jobs were slim to none to come by. I did manage to find freelance work to make ends meet. I was struggling to pay my student loans. When - - sold to Navient the rates changed on my loans as high as 7.25 % variable rates. I called Navient and they agreed I could pay interest only payments at $400.00 a month. I struggled for the past 12 years making these payments and yet my loan balance grew greater. I had to give up my apartment and move in with my sister. I had to stop my car insurance be...

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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments

November 4, 2016 - I graduated in - of 2016. I earn $ - full time. I have government loans as well as $85000.00 in Sallie mae private loans. There are - loans total with separate payments. The total of the - loans is roughly - month payment with interest rates as high as 10.5 %. I can not possibly make this payment. My cosigner is my mother and she can not assume this payment because she is taking care of my step father who has - and they have medial bills. Sallie Mae 's only offer is forbearance or interest only which forbearing my loan would not help since my income is what it is right now....

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Wells Fargo & Company Student loan can't repay my loan can't temporarily postpone payments

November 4, 2016 - My daughter applied for - student loans from the Wells Fargo Student Loan Division to finish her - - at the University - Kentucky. She graduated in - 2016 and took a $ -/hour apprenticeship position with a local Veterinarian while she applied for and awaited acceptance at accredited schools where she could complete a - program and become a Veterinarian herself. Before her first payment towards the - Wells Fargo - loans came due, she applied for continued deferral and was denied. She appealed and was again denied deferral, and was told that she had to make the total ...

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Vermont Student Assistance Corporation Student loan can't repay my loan can't get flexible payment options

November 3, 2016 - This is my 2nd complaint I 'm submitting against Vermont Student Assistance Corporation ( VSAC ). To sum up the unresolved issues : - In - -, I requested to lower my private student loan payments with VSAC to $ - for six months so I could make payments on my federal student loans that quality for loan forgiveness. VSAC denied this request even after I met with them in person and provided a full financial disclosure. - After two months of correspondence ( including my Vermont House and Senate Representatives and filing a complaint with the Consumer Financial Protection Bureau ), VSA...

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