Review and analysis of over 2,061 consumer complaints
| Barclays PLC |
| PayPal |
| RBS Citizens |
| Continental Finance Company, LLC |
| Army and Air Force Exchange Service |
| Wells Fargo & Company |
| USAA Savings |
| KeyBank NA |
| First National Bank of Omaha |
| TD Bank |
| Amex |
| Navy FCU |
| Discover |
| JPMorgan Chase & Co. |
| Company | Complaints |
|---|---|
| Citibank | 564 |
| Capital One | 267 |
| GE Capital Retail | 217 |
| Bank of America | 213 |
| Amex | 133 |
Barclays PLC Credit card billing statement April 6, 2017 - I have already submitted a complaint on Barclaycard to you in reference to a credit line reduction and the fact that the did not want to credit a - payment made in -/-/- to the -/-/- due out. Only one of those two were resolved that being as they quoted as a goodwill gesture they would apply it to be credited to the -/-/- payment. As I stated to you in my previous complaint they do this and get away with it so that they can increase the monthly due and the interest rate goes up. I have attached both the -/-/- statement and now the new billing for -/-/- please note t... |
Citibank Credit card billing statement April 4, 2017 - My sears account is closed, however a 30-day late payment is reporting on all of the - credit bureaus. I have always paid this account on time. I have tried disputing this account with the credit bureaus each time it comes back verified and i have not received and proof that I was 30 days late. I even contacted sears and they gave me the run around. I contacted the - and they gave me a - number to call in reference to my account because the representative said she could only view six months back. When i contacted the - number the guy stated that he could not help me and transferred... |
Synchrony Financial Credit card billing statement April 3, 2017 - On - -/-/2017, I opened a new credit account through American Eagle Outfitter with Synchromy Bank - Then on - -, 6 days later, i received an email saying my statement period had ended and I owed $25.00. It said I could view or pay balance by clicking - of - links. I click the links and could not view or pay as I hadnt received the card yet to register my online account with them. So my due date with them is by - -. I have no way to log in or pay this statement balance/. I had this account 6 days before the statement was printed and with the due date of - -, my... |
Atlanticus Services Corporation Credit card billing statement March 28, 2017 - Fortiva is charging me a minimum payment of $210.00 on a balance of $1500.00 for my - Credit Card that they manage. Previous statements with balances of that amount did not have minimum payments that were this high. I have no missed payments and just made a payment of $2500.00 to them to reduce the current balance that posted prior to the statement being generated. I called and was told that the minimum payment is based on the highest balance and NOT the current statement balance.... |
Citibank Credit card billing statement March 28, 2017 - I was charged a late fee on a credit card payment with CITIBANK due to stolen us mail statement, I being a client for Citibank for over 20 years, and when I got the notice 2 days after the due day, I call them 1st, they offer to reduce the late fee by $15.00, I told the rep, should be the entire amount, but it escalate it to the manager who said it will wave nothing.I went to the local branch and made a payment personally. I wrote them a letter with all proof of mail being stolen, and received a response of not accepting, on my next statement they have add extra minimum charges. Citibank is... |
Citibank Credit card billing statement March 27, 2017 - On -/-/-, I submitted a change of address request to -Sears Master Card. I - in -/-/-, my minimum payments were $10.00 so therefore made them $25.00 a month while awaiting my statements to be forwarded to my new mailing address. Months went by and I had not received my statements, I tried logging into my account but the website certificates were not authorized on - and the page would not load. I continued to make $ - monthly payments but one arrived a day or two late which created a late fee which caused the months of - through - to be less than the minimum amou... |
Citibank Credit card billing statement March 22, 2017 - On - - 2017 My family member mailed a check via USPS-to Citi card, as payment to my account. On - - this check was cashed by citi card bank. I have an email copy of the check showing this. By - - my account had yet to be credited. On - - I call to speak with a supervisor, who is unable to find the payment. She tells me I must open a payment investigation & asks for all the info on the check-which I provide. I am told citi card will locate the check & credit the account within 4-5 days. She also informs me a conditional credit will be made until it is found. On - -... |
Bank of America Credit card billing statement March 21, 2017 - I have an argument with Bank Of America ( BOA ) on payment crediting date on their credit cards. The situation is very simple. I have an - credit card with BOA. A transaction of $32.00 was posted on -/-/2017. Around - PST -/-/2017, I submitted a payment of $32.00 on BOA online banking website. Coincidentally, the statement date for my - credit card is -/-/-. So I would expect the statement balance to be - because the $32.00 was submitted - PST on that day. However, this is not the case after I see what BOA online banking shows today ( -/-/- ). The statement... |
Citibank Credit card billing statement March 20, 2017 - I opened a Home Depot Credit Card account. Months later I bought counter tops. When I purchased the counter tops I used a 24 month promotional loan. The account had to be " switched over '' to the promo. I was told to check my statement the next month and if I did n't see the promotional terms to return to the store so they could " fix it ''. The conversion did not take place so I returned to the store. I had the account converted and was told I was allset. I waited for a new statement. I received a notice reading I was 30 days late on payment. I did n't pay the incorrect statement, and did ... |
Citibank Credit card billing statement March 19, 2017 - Received a call from Citibank regarding a Citibusiness credit card. - payment was not made 10 days ago. I checked and I never received a statement. I asked them to verify where the statement was mailed. The address they gave me was from 3 1/2 years ago. I have been receiving all my statements at my current address prior to this. I authorized payment for the amount they needed to keep my payments current, now I am in the process of disputing the late fee and extra interest they charged me as well as trying to get a copy of the statement I never received. This is such a bad practice especiall... |
Citibank Credit card billing statement March 18, 2017 - I have - credit cards with Citi which I 've paid in full every month since opening the accounts. A couple months ago Citi did not apply the entire amount of my payment to one of my credit cards, but they took the entire amount of my check out of my checking account. The difference is about $1000.00. I 've contacted them three times ( each time I get my monthly statement ) to correct the problem. Each time they said they would correct the problem, but they never follow through on their statements. I have continued to pay my accounts in full each month ( less the approximately $1000.00 I ... |
Bank of America Credit card billing statement March 13, 2017 - Bank Americard VISAs charging me for - flight - from - to - which took place -/-/2016 and returned -/-/-. The flight was actually paid for through my - card and the flight taken. Originally I attempted to book this flight on-line through a travel site called -. My Visa card was denied twice by -. I called both Bank Americard which said the card was fine and the travel site which said it was not their problem. Because my trip to - was urgent to visit my - sister, I switched to another on line travel site - and booked the flight using my - card. The bookin... |
Wells Fargo & Company Credit card billing statement March 13, 2017 - I had ( 2014 ) a Secure Credit Card with Wells Fargo for - - they pay a unauthorized charge for - $ that I never authorize, so at this point they are reporting me to Credit Bureau for - amount of - - and I was asking to send me the contract agreement I sign but they never send.... |
Bank of America Credit card billing statement March 13, 2017 - I opened an account with Bank of America ( credit card with deposit\o of $99.00. I did a charge for $40.00 dlls and statement showed additional $39.00 for fees. I called them to cancel that account and thet only returned $17.00 dlls ( check - from their account : - - - -. I will appreciate to aske them to return my complete money back... |
Citibank Credit card billing statement March 11, 2017 - Macy 's Credit Card, part of Citi Retail Services, routinely sends statements well past their due date, sometimes not at all. I had a payment due on the -/-/-, I just got an email today on the -/-/- that my statement was ready. I never received a statement last month, so now I have a late fee I have to call and argue about. They purposefully exploit the paperless statement system. I 've had issues in the past where I never received a statement, and had to call and argue with them to remove the late fees etc ... They know about this issue, yet nothing changes. This is definitely i... |
Citibank Credit card billing statement March 10, 2017 - The - Homedepot collected a payment of $520.00 via the phone for a recent flooring project and it is not reflected on my card statement. This payment was made after Homedepot charged my account for $4000.00 plus dollars. The Rep said it was an additional charge that the installer quoted during the job and I had to pay it. In order for the job to be completed, I promptly paid it. They placed me in a very bad situation by not even allowing me a day to sort things out. Although I had paid upfront for the job based on the quote, they suddenly came up with this overage out of the blue. Now, ... |
Citibank Credit card billing statement March 9, 2017 - Received credit card statement from Citi - which is a Costco Anywhere Card. Nowhere in - PAGES of the bill, could I find where it states who I should make my check payable to. - call : She said Citi Cards then I was disconnected ( my fault ). I called back, another said Citi or Citi -. I explained that I wanted something in writing to say E-ACTLY who I should make my check out to. She wanted my full SS #, my complete name and address, and my account number and full date of birth. I would n't give her that so she said she could n't pull up my account. Transferred to Supervisor - ( ... |
Synchrony Financial Credit card billing statement March 8, 2017 - this is the fourth time i complain about this company last time a lady called - - responded and made false claims and told us in her letter to call if i needed anything to call i left here Several MSG never responded i called here today - - 2017 and told here i will send here all prof of my hardship and my hospitalization she said she alredy helped me once and there is nothing she can can do for me i... |
Citibank Credit card billing statement March 3, 2017 - I have a pending 1 month credit bills on citibank. It became double the next month.I understand because I did not pay the previous bills.And they block my salary account which is also in citibank.I cant withdraw any single amount.My question is.Is it proper that citibank block my salary account.And take all my money which is my salary? I 'm a family man I have - kids.Now because of that 1 month my family will starve.Please advice me if I have the right to complain. Best Regards... |
Synchrony Financial Credit card billing statement February 18, 2017 - Has been next to impossible to view one 's current billing statement on line. Now, can not get it at all. Even before, had to roam all over walmart.com to get it. This prevents one from being able to ascertain any fraudulent activity at the earliest point. At this juncture, Walmart and Synchrony are about to " cut off their nose to spite their face '', because at least this account, I wo n't use and they can lose opportunity income.... |
Synchrony Financial Credit card billing statement February 16, 2017 - I opened an account with - for a Walmart credit card and made one large purchase in - 2015. I called around the end of -/ beginning of - to say that I do n't believe that I have received a bill. The person took my checking account info on the phone and ran the account and I set up auto pay. I thereafter found out that the checking account number that was entered was wrong and attempted to correct. I have made payments every month and have attached payment history.... |
USAA Savings Credit card billing statement February 16, 2017 - I have a credit card account with USAA -. I used the no paper option and conducted all business with them online. Last year I began to have problems with their security system. For reasons I am unable to understand, they began to lock me out of my online account. After the second time this happened, I decided to close the account. I wrote a letter to them dated -/-/- requesting that they close the account and send me a final paper statement. I received no response. On -/-/- I wrote a second letter, requesting the same thing and specifically revoking the " paperless '' opti... |
Citibank Credit card billing statement February 16, 2017 - I currently have a credit card with Citibank and on it I have a balance transfer and other purchases aside from that. I was under the assumption that the balances shown on the statements were my full balances. I tried to pay my bill so I would not have interest on the other purchases by paying over that amount. However, the next month there was still a balance in other purchases. Looking into the fine print revealed to me that these numbers were not actually my full balances but daily average balances. Therefore, I did not know what each balance was until I actually got in contact with Citiban... |
Synchrony Financial Credit card billing statement February 13, 2017 - Synchrony Bank services my Amazon.com Prime Store Card. The primary feature of this credit card is you get a 5 % statement credit when you use the card. I have not gotten the credit, although the amount of it shows up on the statement. I have complained 2 times to Synchrony Bank and they have n't resolved this issue. The statement I receive clearly sets forth and promotes the 5 % cash back benefit, but it is not actually implemented. I have alerted Amazon about the bad service from its co-branded bank credit card but they send me back to the bank. This is fraud if intentional. I am certain mos... |
Citibank Credit card billing statement February 10, 2017 - I received a missed call from Citi - - 2017 stating there were purchases on my credit card ending - that were suspicious, and wanted to confirm if these were my charges. I told the Agent no, and that when looking at my past history from Citi card ending - - you can see that I do not do any purchasing what so ever with this card. And these are definitely not my charges. I do n't see how this could have even occurred because I keep my card in my possession at all times and I even use my at home personal computer when paying my monthly bill. I am a very loyal customer when It comes to... |
Citibank Credit card billing statement February 6, 2017 - I brought item in -/-/2016 from macys and within few days I return the item, however at the time of purchase they stated the charge would be placed on the club promotion plan that offers - months interest free. when I made the return the person did not placed the returned on the promotional plan only on the revolving account. I have called many times regarding the issue but its hard to communicate with the representative but they are all in -, when I ask to speak with account - in united states I keep getting routed to -. I have filed a complaint before regarding the same issue a... |
Citibank Credit card billing statement February 2, 2017 - I just sent this to Macy 's but hope you will follow up too! -/-/- To : Macy 's - - -, OH - From : - - Customer Dear Macy 's Customer Service, I have been a credit card customer for around 6 years and a non-card customer prior to that. I recently received a bill with a $27.00 late fee. I double checked my online credit union bill pay which showed that my payment in fact did arrive on the due date, -/-/-, on the bill I received in the mail. As I was busy, I went ahead and paid the balance and late fee, intending to call later. My balance was -/-/- was now ... |
USAA Savings Credit card billing statement February 1, 2017 - - is reporting a charged-off account with a balance of $1000.00 with a high balance of $1400.00 on my credit report. I do not understand how they came to this balance considering that this was a $500.00 secured credit card. A card on which I put down a $500.00 deposit which I never received back. Please have - provide me statements for the account corroborating the balance that they are reporting on this account as well as the high balance. How could I charge up $1400.00 on a $500.00 credit card? I am requesting this information based on 623 - 15 U.S.C. 1681s-2 ( C ) ( i ) " ... |
Citibank Credit card billing statement January 31, 2017 - With - Exxon Mobil / CITI card. I have never paid this account late. It has always been on auto pay. -/-/- something happened in their system and it made a auto payment from a closed account. If you look at the statement for -/-/- it has the date of the payment as -/-/-. From the file named " exxon payment '' you can clearly see the date of the payment and also it was from a different checking account than any other recent payment. They even credited back all charges and fees. I tried several attempts to get this corrected and they say they will but never follow thru.... |
Synchrony Financial Credit card billing statement January 30, 2017 - I took out a credit card through synchrony credit company for my - back in 2012. I 've been making my payments around the - of every month through my checking account bill pay program. I never paid much attention until I recently noticed my balance did n't seem to be shrinking. I have never received any statements from the company, so I logged in to their website for the first time two months or so ago and found that on a no interest charge I was being charged interest and all kinds of late fees even when it was paid on the day it was due. I called Sychrony and they refunded a year or so... |
Citibank Credit card billing statement January 25, 2017 - After reviewing my recent credit card statements, I found out that Citibank has charged me 25.49 % interest rate on the credit card I have with Sears. As I know Citibank corporate office located in the state of SD and maximum interest rate allowed in that state is 15 %. I imagine how many people were charged without knowing it 's illegal.... |
Barclays PLC Credit card billing statement January 20, 2017 - I received my credit card bill with a non cash advanced interest charge. I contacted the card company at - on -/-/- and spoke to -. She stated the system was down and could not help me and to try after lunch. I called back at - CST The system was still down. I called back today -/-/- at - the automated system said the system was down. I searched to find a non - # I called - and got a live person, -. - stated that the system was down being updated. I told him I was skeptical and wanted to close my account if I could not get an answer. He stated to call back ... |
Citibank Credit card billing statement January 20, 2017 - -/-/- I am a person with a long history of never having a balance on my credit cards - paid in full every month with autopay - and a credit score over - when I do not have multiple credit cards activated. Imaging my surprise when my new credit union denied my credit card request. We looked at their database and their was an unrecognized credit card with an unrecognizable Citibank credit card charge. I have never knowingly opened a Citibank credit card!!!! Thus began my many month odyssey through unhelpful, disrespectful, phone call transfers, endless holds and wait times and drop... |
Citibank Credit card billing statement January 19, 2017 - Contacted customer service that my statement does not contain a Minimum payment warning table that shows how long it will take to pay off the balance making only minimum payments, as well as the payment amount required to pay off the balance in 36 months. They stated they are not required to provide any such information.... |
Synchrony Financial Credit card billing statement January 18, 2017 - I have - credit accounts with Synchrony Financial : Amazon Store Card and Banana Republic - Visa. The address listed on both accounts has inexplicably changed to incorrect addresses and I am unable to correct/update via the website ( s ) or customer service. I was told by customer service that it had been corrected but no change ever appeared. The address listed for the Amazon Store Card is not my address, has never been my address and was never provided by me. The address listed for the Banana Republic - Visa is undeliverable as it is only an apartment number with no street address a... |
Synchrony Financial Credit card billing statement January 14, 2017 - I have a Sams Club Credit Card issued by Syncrony Bank. The account ends in -. Today I logged onto the Synchrony web-site to check the statement balance on the card, I was unable to determine that information, though the current balance in prominently displayed. Unable to find the information, I call Synchrony Bank and spoke to a customer service agent. The agent, very polite, informed me that I could not see that information on the web-site, nor could she provide it to me by telephone, because I had not enrolled in e-statements. She did offer to mail me new statements that would arrive in ... |
Citibank Credit card billing statement January 12, 2017 - 1-Citi Bank who services Macy 's Credit Card continues to email me my statements without my permission and despite my contacting them numerous times to stop. 2-Since Citi Bank has been serving my Macy 's Credit Card, they do not follow the agreed upon terms of 30 days revolving and the dates fluctuate from 28-34 days by doing this my payenents are n't applied correctly resulting in late fees ; Citi Bank also accepts the payment on time online then purposely drop the payment resulting in late fees... |
Citibank Credit card billing statement January 10, 2017 - -/-/2016 as I was checking out at the Home Depot Garden Center in -, T-, the cashier said I could get a $25.00 discount on my $56.00 dollar purchase by applying for a credit card. I ask how long the application would take and she said less than five minutes. I said okay. The cashier fill in the application. I answer every question correctly. I have never received a bill. Based on a credit report of my account not long after, I believe Home Depot foolishly and/or negligently assigned my account to Citi Card Services. I have never received any mail from Citi. I believe whoever set u... |
JPMorgan Chase & Co. Credit card billing statement January 9, 2017 - JPMorgan Chase sent bill to email account instead of mailing me a paper statement. Had this credit card account since - always made payments on time paid off account in -/-/- from a high balance of -. Always got a paper statement. Used the card one time in on -/-/- for - for - ( For some reason - had rejected - attempts with other cards ). For some reason Chase sent the statements via email????. Talking with - ID - he stated I had requested email instead of Mailed statements in -/-/-. Forgive me but, -, I would not have requested paperless statements ... |
U.S. Bancorp Credit card billing statement January 8, 2017 - I tried to use my credit card today, - - -, but it got declined. I called the credit card company US Bank only to find out that my card is delinquent and that I have a balance due since - -. However, I never received the - statement even though I received the - - statement and paid it off in full. If you check my record, I have always and consistently paid off my credit card balance on time and in full. Because I never received the -, -, nor - statement, I have accrued $110.00 in late fees and interest.... |
Citibank Credit card billing statement January 6, 2017 - I had a membership with -, which used - - as its credit card provider. - changed its credit card to Citicard and start- ed sending me notices to change cards. Citicard, meanwhile, inundated me with application forms. I decided not to renew my membership with -. Citicard, without my permission or contract, created an account in my name after almost a year lapse and had the audacity to charge me for for who knows what plus interest, penalties and fees. Citicard and - act like they can not understand my objection. It is simple : I do n't want the account Citicard, I did n't agre... |
Wells Fargo & Company Credit card billing statement January 5, 2017 - - as well as expiration/terms of promotional interest rate is not disclosed on monthly statements... |
USAA Savings Credit card billing statement January 4, 2017 - TL ; DR - USAA makes configuration changes that stop important services. USAA changed credit card companies but made the business decision not to fully roll over ancillary services such as text alerts ( e.g., for payment reminders, etc. ). Normally this would n't be as much of an issue, but the local post office has been mistakenly returning some of my mail for a few months now. Subsequently, I grew to depend on the text messages for reminders to pay the bill. One of my cards that I rarely use was not paid for three months and I got a black mark on my credit record now. Banking is a service, ... |
Synchrony Financial Credit card billing statement January 4, 2017 - I called Synchrony Bank as my Chevron card had been declined. I was informed that since I had filed bankruptcy, the account had been closed - no disputing that. The changes and payments on the account were all post-bankruptcy, and I asked if I would receive a statement for my final payment. I was told that since the account was closed, I would not receive a statement. I asked what the balance was and was given the current amount. I was told I could not make payment online or over the phone but had to mail the payment. I am not comfortable making a payment on a closed account where no balance ... |
JPMorgan Chase & Co. Credit card billing statement January 3, 2017 - I pay my Chase Sapphire Card in full, every month, without exception. At times, I end up paying a few days late due to travel/work. Because I pay in full, I call and ask at time of payment for a refund of any late fees/interest ( if any ), and they have 100 % of the time obliged ( for obvious reasons ). -/-/2016 this happened again, and I was told on the phone that the late fee/interest was waived and I paid the remaining balance in full. As it turned out, they only waived the late fee, so I in actuality did not pay in full, kicking off a series of monthly interest charges. This happened -/... |
Citibank Credit card billing statement January 3, 2017 - Every month - is supposed too update balance and payment history. Citicards fail to update -/-/- balance to all - - reporting agency. -, - and -. I Called Citicards and ask for the supervisor who told me there is nothing she can do about it. There is no way for her to get in touch with the credit report department to find out why they did not send the month of the - statement to credit reporting agency. It is Now - and there still is no update for -/-/-. It is still showing -/-/- statement. Now I am going to be missing history for the month of -/-/- ... |
Citibank Credit card billing statement January 2, 2017 - Macys is charging me $2.00 per month on account with a zero balance. Violates undue enrichment laws. Attempts to rectify or even get a response other than " oh sorry, you should call us '' and zero responses to emails. Have joined class action process at - Macys is also reporting this paid off account on all credit reporting sites as " delinquent '', negatively affecting my credit scores.... |
Synchrony Financial Credit card billing statement January 1, 2017 - On - -, - I requested copies of my monthly statements for the period of -, - and - - since I have n't received my statements. I have logged into the online service where both my old / closed Walmart account appeared and my new Walmart MasterCard appeared. But for whatever reason Synchrony bank removed my Walmart MasterCard from being viewed denying me access to view charges, interest and any transaction posted to the account. In other words denying the same right given to other regular customers who receive timely access to their monthly statements. I received a response o... |
Wells Fargo & Company Credit card billing statement December 31, 2016 - Wells Fargo does not show the customer the statement balance owed without interest on their main online user interface.... |
Capital One Credit card billing statement December 31, 2016 - At some point -/-/- or -/-/2016, I discovered that an item I had purchased had n't shown up. I decided to look into all my statements to find out if the item had been paid for. I decided to log onto the Capital One website and set up a login name and password. I did so and checked the statement. Everything seemed ok so I moved on. I had been receiving my statements in the mail for the past 21 years from Capital One and had always paid on time. I rarely use my credit cards and prefer to use my debit cards. I did however have my phone bill tied to the Capital One account in order to keep ... |
Bank of America Credit card billing statement December 30, 2016 - I had a fraudulent charge on my Bank of America charge card. They sent the bills to an incorrect address. I was unaware of the transactions existence until I pulled my annual credit report and noticed the account had charged off. This was not a credit card I used regularly. This was associated with a subscriptions service that had an auto renew that I was unaware of this feature. This coupled with the fact B of A did n't send my bills to my address led to my account charging off.... |
Bank of America Credit card billing statement December 30, 2016 - I paid my statement balance, thinking that would avoid any interest. I was told when I spoke to a customer service rep, that the statement balance means nothing and that I need the pay the purchase balance in full on the date I make the payment, including purchased made after the statement was printed. I rely solely on the statement to determine how much I need to pay, and I try to pay the purchase balance in full to avoid interest. I do not think it is fair to charge interest on a balance that is unknown until the next statement arrives.... |
Capital One Credit card billing statement December 29, 2016 - I was being charged twice for many transactions since -/-/-. Unfortunately I only noticed in -/-/- so I filed a dispute. Capital One only gave me back the amounts for the transactions within the last - days and told me they will no diapute charges further than - days. The charges are from different companies, not just -.... |
Synchrony Financial Credit card billing statement December 28, 2016 - Every month I receive a statement from Synchrony Bank showing a balance due in the amount of - on a - - account. I 've contacted the bank and was told there is no balance due and there is no explanation given as to why I am receiving these monthly emails. I am concerned that my credit may be negatively effected by these erroneous statement which the Bank denies is occurring. I would like the Bank to correct this and I would like the emails to stop. The bank has sent me a letter at my request indicating there is a zero balance on my credit care account but I am still concerned the ban... |
Capital One Credit card billing statement December 24, 2016 - CAPITAL ONE charged $1000.00 for service or products that I have not received. I already ask them to remove charges and They do n't want.... |
Barclays PLC Credit card billing statement December 24, 2016 - At the beginning of this year I pulled my credit report and I saw a closed credit account from Barclays Bank. But in my knowledge I never applied for any credit card from this bank. I never received a collection call. When I called their customer service they have advised me to make a payment of - dollar for the settlement of the account as I told them this is not my account and I have never received any statements. Then the representative took my email addres, my home address and my phone number and processed a payment through my debit card. After that the representatives emailed me a bunc... |
Citibank Credit card billing statement December 23, 2016 - Citibank, failed to mail my -/-/- ( paper ) billing, never emailed or contacted me regarding nonpayment. I called, they said to pay the purchases of $300.00, which I electronic paid - day later. They would consider removing the $25.00 penalty and $4.00 - fee. They failed to remove, I called they claimed ca n't reverse the computer action. I become frustrated, decided to paid off the entire billing which amounted to $1000.00 which included later -/-/- purchases ( which included the penalty of $25.00 and interest. I mailed a letter of complaint on -/-/2016 filing my ... |
TD Bank US Holding Company Credit card billing statement December 22, 2016 - I got a credit card from TD Banknorth in - 2015 with a $7500.00 credit margin. I gave them my Florida adress as well as my northern adress because I live in Florida only 4 months per year. I used the card without problem until the spring of this year. An amount of $250.00 was put on my card and the account sent to my Florida adress. The Bank says the the US Postal Service returned all statements sent to my Florida adress even though I had advised the US Postal service to forward my mail at my - adress. I did in fact received at my - adress all the mail sent to my Florida adress ... |
Synchrony Financial Credit card billing statement December 20, 2016 - I made the mistake of opening a Lowes credit card and it has been a nightmare ever since. They charged me late fees on items that were NEVER PICKED UP and Lowes was notified that I was canceling the order and now they are reporting that my account is - days late? I used this card ONCE and it will NOT GO AWAY. They started me out with a $500.00 limit and because I had not noticed that the inept people at LOWES did not process a return when they should have they reduced my limit to $100.00 further damaging my credit. I do not owe late fees for a balance resulting from RETURNED items.... |
Continental Finance Company, LLC Credit card billing statement December 19, 2016 - In - I applied for and received a Verve credit card. On or about - -, 2016 I called and cancelled the card. I never activated the card and made no payments and I was told I would therefore owe nothing on the card. Nevertheless, on or about - -, 2016, I received a letter from Continental Finance indicating that I had a balance of $120.00, with a minimum payment of $35.00 due on - -, 2016. When I called the customer service number from the back of the card, -, I was told by the automated teller that the balance on the card was $0.00 and no payment was due. I have b... |