Review and analysis of over 2,745 consumer complaints
| Experian |
| FNIS (Fidelity National Information Services, Inc.) |
| TransUnion |
| LexisNexis |
| Equifax |
| Capital One |
| TransUnion Intermediate Holdings, Inc. |
| Credit Karma, Inc. |
| First Data Corporation |
| Citibank |
| TransUnion Intermediate Holdings, Inc. |
| Capital One |
| Equifax |
| LexisNexis |
| Company | Complaints |
|---|---|
| Experian | 1,126 |
| Equifax | 787 |
| TransUnion | 581 |
| TransUnion Intermediate Holdings, Inc. | 125 |
| FNIS (Fidelity National Information Services, Inc.) | 25 |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection account terms and changes April 8, 2017 - Transunion apparently gone to some credit model called -. This model is not recognized in the industry and considerably reduces a persons credit score. Mine was reduced by over - points on my FICO score. This causes a denial of credit when it otherwise would be granted. I have no negative records, a perfect payment record, and low credit inquiries yet with their score it puts me in a " POOR '' rating. This should not be allowed as it is not a fair and accurate representation of a persons credit worthiness.... |
Experian Credit reporting credit monitoring or identity protection account terms and changes April 7, 2017 - I tried to put a freeze on my credit.I do n't want ANY loan or credit issued in my name for any reason.I could not get it done.I called - and -, they were great, they got it done.Now we get to the problem Experian, These clowns need to get into the 21rst century.You can not reach anyone by phone or email.If these - think I am goingn to send ALL my info by mail, in one envelope, They need to get in step with the industry stars.They need to read the definition of customer service.And Snail Mail is not service or SAFE.How can I rectify this roadblock.-... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection problem with fraud alerts April 6, 2017 - I learned that I have been the victim of credit fraud this morning, -/-/2017. I have contacted my financial institution and the local police department. I then contacted the credit bureaus to report the fraud and get a security freeze. - and - went will. But I have been trying to find a way to get the security alert on Trans Union. The information I found leads me to their website at https : //freeze.transunion.com. As I go through the steps, I see there is no charge for security freeze to victim, but this website is trying to charge a $10.00. There is not options or links to get t... |
Experian Credit reporting credit monitoring or identity protection account terms and changes April 6, 2017 - I recently visited Experian, -, and - websites and purchased the credit score and reports products. The issue is that when I apply for loan through a lender all - credit scores were completely different and drastically lower than what the website showed compared to what the lender provided me with. I contacted the - credit bureau 's and they told me my score was based off educational score which when explained to me did not make sense. I then contacted lender and went to there office provided the online scores from each credit bureau 's. The lender explained that scores would vary ... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection account terms and changes April 6, 2017 - I recently visited -, -, and Transunion websites and purchased the credit score and reports products. The issue is that when I apply for loan through a lender all - credit scores were completely different and drastically lower than what the website showed compared to what the lender provided me with. I contacted the - credit bureau 's and they told me my score was based off educational score which when explained to me did not make sense. I then contacted lender and went to there office provided the online scores from each credit bureau 's. The lender explained that scores would var... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection account terms and changes April 5, 2017 - Trans Union had an " inquiry issue '' Trans union deleted - inquiries from my trans union credit report. About a week later they replaced these items back on my report. They never sent me any letters or attempted to make contact with me to let me know they added items back on to my report..... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection account terms and changes April 5, 2017 - I had some detrimental items on my credit that were incorrect. These dropped my credit score significantly. I submitted complaints here and the items were removed. Before these items hit my credit score ( - and Transunion ), it was up to -. Now that all of these items have been removed my credit score is going back up slowly. The issue is that if incorrect items hit my credit report and drop me nearly - points, removing those items because they were INCORRECT and did not belong there should restore my credit BACK TO WHERE IT WAS BEFORE THE ITEMS LOWERED IT. What I am seeing is that... |
Experian Credit reporting credit monitoring or identity protection account terms and changes April 5, 2017 - I had some detrimental items on my credit that were incorrect. These dropped my credit score significantly. I submitted complaints here and the items were removed. Before these items hit my credit score ( - and - ), it was up to -. Now that all of these items have been removed my credit score is going back up slowly. The issue is that if incorrect items hit my credit report and drop me nearly - points, removing those items because they were INCORRECT and did not belong there should restore my credit BACK TO WHERE IT WAS BEFORE THE ITEMS LOWERED IT. What I am seeing is that I am ... |
Citibank Credit reporting credit monitoring or identity protection billing dispute April 3, 2017 - I received a letter from Citibank stating that I needed to go to www.citi.com/refundinquiry as I may have been overcharged for monitoring services during my 10 year tenor with the bank. When I went o the website there was no page. The letter stated the claim would need to be filed before -/-/- 2017. I was provided a reference number to get started and that did not work.... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts April 2, 2017 - In -/-/2010 I was the victim of identity theft. The person or people had my name, date of birth, social security number, address, a credit card number, and a fake driver 's license. They attempted to get $15000.00 from a bank in another state that issued the stolen credit card number but the bank did not give them the money. They then opened several consumer credit cards and bought things before I was able to stop them by placing a 7 year fraud alert. I got a police report in the city where I live to officially report the identity theft. Today I called Experian planning to extend the... |
Experian Credit reporting credit monitoring or identity protection account terms and changes March 30, 2017 - I read about Experian falsely reporting credit scores, and lenders not using the actual credit scores that were sold to me. At the end of 2016, I went to -. I was n't able to see my score, only the information on my credit report. There was a marketing ad advising me that in order to see my actual score that I would have to purchase the Experian Credit Tracker service for $24.00 a month. I did that. I just cancelled it last month. After reading about the fine that the US has implemented on them, I called them to request a refund for the service I paid for since those number I saw were mis... |
Experian Credit reporting credit monitoring or identity protection problem cancelling or closing account March 21, 2017 - They do not allow you to dispute with them. They are a crooked entity that ensures you are not successful in canceling your membership. The - number posted on their main website is a fake number, it is no longer in service, which in turn permits them to continuously keep charging your account for their corrupt services. Something needs to be done about this. Apparently paying - dollars in fines that was imposed on them with the - law that was passed, had no affect on them whatsoever. How can you continuously keep letting them get away with this is mind boggling. They are messing with ... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection problem cancelling or closing account March 21, 2017 - They do not allow you to dispute with them. They are a crooked entity that ensures you are not successful in canceling your membership. The - number posted on their main website is a fake number, it is no longer in service, which in turn permits them to continuously keep charging your account for their corrupt services. Something needs to be done about this. Apparently paying - dollars in fines that was imposed on them with the W.George Bush law that was passed, had no affect on them whatsoever. How can you continuously keep letting them get away with this is mind boggling. They are mess... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection problem with fraud alerts March 20, 2017 - Allegedly, I enrolled into TransUnion and attempted to put a lock/freeze on my credit report. That feature will not work. I looked for a fraud alert capability and could not find one. I feel I paid for a defective service which makes me wonder what else does not work. I enrolled in - and -. The results are better at - and - is superior to both - and TransUnion. I did the - signups to compare them. I 'll likely drop - and stay with - service. I rate them as - is Superior, - is Average and TransUnion is Below Average. So, if you are a D student and enjoy being stupi... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute March 17, 2017 - My name is - and I am asking for an investigation on my credit file and then for it to be updated in the system.... |
Experian Credit reporting credit monitoring or identity protection billing dispute March 17, 2017 - My name is - residing in -, NC. I am asking for a copy of my credit report after it has been disputed and updated with proof of investigation. I have applied for credit and I have been turned down.... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 9, 2017 - Good morning, I would like to get the hard inquires removed from credit reports. Can you guys assist with this? Some of these are old and are affecting my credit score. Any assistance that you can provide is greatly appreciated. Thank you... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts March 9, 2017 - I placed a credit freeze on my credit bureau. When I did it, they should have given me a pin number to unfreeze the account when needed. They did not do so. I have attempted to obtain the number from Experian, but they have failed to give it to me. I have included a screen print for your records showing that no pin number was given.... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts March 8, 2017 - Experian continues to place security alerts on my credit report. I did not request these alerts to be added to my Experian credit file. I have requested Experian to remove these alerts on - occasions but the security alert still remains. I have attached a copy of my identification to this complaint. I would appreciate your assistance in helping me to get this alert removed from my Experian report. Thank you.... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection problem with fraud alerts March 7, 2017 - Contacted Trans Union and I was instructed to fax to the fax number below to send a letter which I requested to not add any Fraud or OFAC alerts without my written consent, which I faxed on - -, 2017. Trans Union has willfully and negliently added a fraud Alert anyways to my account. I have provided the letter sent to Trans Union including the fax confirmation page and blocked my personal signature information from the notarized information for my privacy protection. Trans Union - Fax : - File number:- Attn : Consumer Contact dept Reason for calling : Remove Fraud Alert... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising March 7, 2017 - Good morning, I would like to get the hard inquires removed from credit reports. Can you guys assist with this? Some of these are old and are affecting my credit score. Any assistance that you can provide is greatly appreciated. Thank you... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts March 4, 2017 - Experian received communication via notarized signed affidavit to NOT add any Fraud or OFAC alerts to my Experian report without my consent. Experian willfully and negligently added a Fraud Alert anyways on -/-/2017. Here is the - tracking of the certified letter sent to them that CFPB can google, -. I have attached the affidavit sent to Experian as a record to the CFPB. It does n't have my notary information listed for my privacy protection.... |
Synchrony Financial Credit reporting credit monitoring or identity protection problem cancelling or closing account March 4, 2017 - I received a letter from - dated -/-/2017 in regards to my initial dispute with invalid personal information, invalid credit reporting, and inadequate reporting that was simply copied and paste from credit report. For example, the - account 's date updated and Loan Type on the investigation report is different from the credit report. I requested to remove both accounts from my credit report. Especially, the - account that has been closed for more than seven years closed without a balance. Also, my personal information was entered incorrectly, which I requested to update yet they... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection problem with fraud alerts March 3, 2017 - I WAS A VICTIM OF AN INTERNET SCAM AND I WOULD LIKE TO PLACE A FRAUD PROTECTION ALERT ON ALL - CREDIT BUREAU RECORDS ASAP.... |
Citibank Credit reporting credit monitoring or identity protection billing dispute March 1, 2017 - I received a letter dated -/-/2017 from Citi, - - -, -, OR -, that indicated I previously enrolled in Citi IdentityMonitor offered by Citibank N.A., and I was charged a monthly fee. I believe that I was enrolled without my consent or knowledge, and when I attempted to go to the link referenced in the letter ( - ) it did n't work. The letter tells me to submit a claim before -/-/2017 and enter reference number - to get started ; and the letter states that submitting a claim does n't guarantee a refund. It also states that additional information is available at -. The... |
Experian Credit reporting credit monitoring or identity protection problem cancelling or closing account February 28, 2017 - I saw a charge of $29.00 on my checking account from Experian Credit Check Total. Experian offered to allow me to view my credit score for - Dollar. I used my bank debit card for a one time only view of my credit score. It did not state, where it could be clearly seen that my debit card would be charged $29.00 nor did they give a good phone number where the Credit Check Total could be cancelled. Instead I was charged for $29.00. I called Experian talked to a supervisor, - to request a refund I was given an email address, that did not work.... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute February 26, 2017 - I had recieved a copy of a background check from a prospective employer, and it had wrong info on it, so I looked up the - credit agencies online to get my free report from each -. Transunion had the advertisement of - a full report free online, i clicked on it and it didnt give me the free info, said that it was a $1.00 to get the full report and to be able to continue to check my credit with them. So i entered my debit card info, but three months later, I was check my bank ststements for a bill charge I had paid, to see if it went thru, and noticed i had been charged by transunion... |
Experian Credit reporting credit monitoring or identity protection account terms and changes February 25, 2017 - this company is been reporting on my credit report for so long, - needs to be removed its been on my report since 2010 and based on the law it should be removed for my report. this account is preventing me from providing a better housing for my family.... |
Experian Credit reporting credit monitoring or identity protection billing dispute February 23, 2017 - I ordered a credit report for $1.00. A week later I was reviewing my credit card statement and Experian had charged me $1.00 and then another charge for $21.00. I called and they said that by ordering a credit report that I had agreed to a 7-day free trial of a service from -, a company that I have never heard of. They gave me 7 days to cancel or be charged monthly in perpetuity. Of course, since I did n't have any idea about a free trial I missed the window and they refused to refund my money. This is a TOTAL SCAM. Whatever fine print they had on the website can not stand up in court... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts February 23, 2017 - I still have a 90 day fraud alert on my credit report, where I expressly did not want - nor did I request -. I am submitting - pieces of ID for verification and I an requesting the the 90 day fraud alert be removed ASAP. Additionally my report has - number on it that are not mine, namely - - - - Residential - - - - Residential please have these removed as well.... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection account terms and changes February 21, 2017 - TransUnion is falsely advertising that they will sell you your --bureau credit report and score for $9.00. Once you sign up, pay the $9.00, and log in, you are required to pay another $29.00 for the services advertised. I have attached a picture. Both my husband and I fell victim to this fraudulent advertising, but we caught it right away and were able to cancel. The customer service agent who took our call said that it was " never advertised '' that this service was included in the $9.00 initial price and that it was a separate service entirely. As you can see from the attached doc... |
Citibank Credit reporting credit monitoring or identity protection account terms and changes February 21, 2017 - I was enrolled in Citi IdentifyMonitor without my consent and was charged a monthly fee. The program was offered by Citibank NA. The Sent me a letter telling me about a refund I am owed,... |
Citibank Credit reporting credit monitoring or identity protection billing dispute February 20, 2017 - My credit card co. enrolled me with out my knowledge... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts February 19, 2017 - I received - letters in the mail, from Experian and -, respectively, that informed me that an initial Security Alert had been placed on my credit report " at your request ''. I did not request such an alert. The phone number associated with the request ( - ) has no relationship to me and is in another state ( California ). Attempts to reach someone at this number were unsuccessful - the number connects immediately to an answering machine ( my messages have not been returned ). I was able to view my credit report on Experian but there is no way to change the information about the secur... |
Experian Credit reporting credit monitoring or identity protection billing dispute February 16, 2017 - I contacted Experian to have the credit freeze removed from account. I was asked how long I would like it to last and I responded 7 days. The information was confirmed and then I was told that it would cost $5.00 to complete the transaction. I asked if removing the freeze again would result in another $5.00 charge and was told yes. I told the rep that I did not wish to reinitiate the freeze and it could be lifted permanently if a fee were involved. The rep told me it was too late and that he had already processed the refreeze. I told him you did not tell me there would be a fee to handle t... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute February 16, 2017 - Last - I wanted to check my credit score before beginning my new vehicle search. I simply wanted to order a tri-merge credit report ( - TransUnion, - ). After I Navigated thru TransUnion.com 's website, following the links to where I can order a credit report, I was taken to a signup form that was not a one time purchase form, rather a monthly subscription form. Here lies the problem. They do n't offer a way for a consumer to purchase a one time or even receive a free credit report. They force the consumer to sign up for the membership. So, as you can guess, like many consumers, time ... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection problem with fraud alerts February 16, 2017 - My name is - - and I am a victim of ID Theft and I received a copy of my credit file that your company publishes and after reviewing that I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in YOUR files as of this date that you used to verify the accuracy of the accounts list below. Under the FCRA 15 U.S.C section 1681g, I do have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning th... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection problem cancelling or closing account February 15, 2017 - This legal notice being sent and delivered to you & gt ; TransUnion, persuant to Florida Statutes - NOTICE OF ORDER TO CEASE AND DESIST FROM USING PERSONAL AND PRIVATE INFORMATION FL STATUTE VIOLATION - & copyright violation Title - CRIMES Chapter - FRAUDULENT PRACTICES View Entire Chapter --Criminal use of personal identification information. - ( 1 ) As used in this section, the term : ( a ) '' Access device '' means any card, plate, code, account number, electronic serial number, mobile identification number, personal identification number, or other telecommunications serv... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute February 14, 2017 - I turned Transunion into the fraud department of my bank for removing money out of my account monthly for approximately a year that I became aware of by signing up with online banking. Consequently, between Friday ( when my bank filed the dispute and Tuesday, my score with transunion dropped about - or more points with no change in information. What can I do?... |
One Technologies, LP Credit reporting credit monitoring or identity protection billing dispute February 8, 2017 - Complaint against One Technologies dba -. Precedent : -, - -, the - and the FTC prevailed against - for $22.00 -. [ Ref Tab # - ] - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Beginning in - 2014, - debited my - Card for $29.00 per month for 33 months [ $980.00 ] until I discovered the fraud and contacted them to cancel. I contacted them and requested a refund of of $980.00. They responded with two topics : 1 ] They refus... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute February 6, 2017 - -/-/2017 - - -. - TransUnion LLC - - -, PA - Cc : Consumer Financial Protection Bureau - -, IA - Re : - File No. - Dear -, The purpose of this letter is to request full restitution for my personal loss. I believe that I was - of the affected consumers who was : '' Deceived of the value of credit scores TransUnion and its affiliates sold '' - ( CFPB, -/-/2017 ) '' Deceived into enrolling in subscription programs '' - ( CFPB, -/-/2017 ) The total value of the items that were deemed a total loss is $270.00. I have enclosed a total of - recei... |
Experian Credit reporting credit monitoring or identity protection billing dispute February 1, 2017 - I ca n't get ahold of experian I never agreed to a monthly credit monitoring and they have charged me - for 6 months and I want my money back. I was misled by them. I thought my credit report was free. I was able to log in and cancel my membership. I do n't get a paper statement from my bank so I never checked it. I am so mad!!! Thank you - Ohio... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection problem with fraud alerts January 30, 2017 - I have never requested a fraud alert and made several attempts in attempting to get the fraud alert removed. I wrote one credit bureau about a balance discrepancy and the next thing I knew I got a letter that one credit bureau would take it upon them selves and notify the other - national credit bureaus about a fraud alert to be placed on my credit reports I then wrote in with all my personal information and the only response I can get is the fraud alert has been extended. I did not request any fraud alert and now I have been discriminated against over an active credit card account with no ... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute January 29, 2017 - i do not accept the answer they gave and wish to dispute their answer... |
Synchrony Financial Credit reporting credit monitoring or identity protection account terms and changes January 29, 2017 - I paid my account down in a large lump sum to decrease my utilization under - %. Every time i make a payment the company reduces my credit card by the amount that i pay down. Its reflecting on my credit report as if i am maxing out my credit limit but i am not. I am paying it down and synchrony bank keeps reducing to show that i am almost maxed out., and they continue to do this without my knowledge. They do this overtime. I have been a costumer for over 5 years now with all my credit cards and have never been late on payment.... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection account terms and changes January 28, 2017 - I have subscribed for over 10 years to Transunion Credit Monitoring. I am preparing to reconfigure my finances and am trying to discontinue use of my credit cards. With those goals in mind, I began calling agenc- ies who are currently receiving automatic payments against my credit card accounts. I have asked each of those agencies to outline alterna- tive pay methods ( i.e. direct ACH transactions from my bank accounts, checks, -, money orders, payments in advance on monthly sub- scriptions, etc. ) other than credit cards. On Friday, -/-/2017 I contact- ed Transunion Credit Monitoring... |
Experian Credit reporting credit monitoring or identity protection billing dispute January 28, 2017 - Requested a credit report online. It was nearly impossible to determine what the cost of the report was. There was lots of wording anout a credit monitoring which I didnt want. But Experian somehow signed me up for a monthly fee which would be well over $260.00 per year. Apparently, I was given a 10 day trial period. At the conclusion of that time, I was billed -. The issue here is really about how skillfully Experian hides and manipulates those requesting a credit report into their very expensive and mostly useless service. It is a fraud that for most people may be unknown for many month... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection problem with fraud alerts January 27, 2017 - To whom it may concern, I tried to get Internet for my family and was told that there is a fraud alert on one of my credit reports. I am not sure which one, but I did n't not make any oh one call placing this on my credit report. Please contact me on how to resolve this issue. I am also in the procks of trying to purchase a new home. Effect would be greatly appreciated. A Transunion credit report investigation is being requested at this time. Thank you, - -... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts January 27, 2017 - To whom it may concern, I tried to get Internet for my family and was told that there is a fraud alert on one of my credit reports. I am not sure which one, but I did n't not make any oh one call placing this on my credit report. Please contact me on how to resolve this issue. I am also in the procks of trying to purchase a new home. Effect would be greatly appreciated. An Experian credit report investigation is being requested at this time. Thank you, -... |
Experian Credit reporting credit monitoring or identity protection billing dispute January 27, 2017 - I contacted Experian today requesting a refund for an apparent membership that I did not realize I was signing up for. I went to the website on -/-/- to purchase a credit report that I thought was free but I saw that I had to pay - so I thought it was just a processing fee and then $21.00 came out of my account 10 days later, which I just saw today and I did not authorize or think I was authorizing. What I saw when I went to the website on my phone on -/-/- is in the attached image. The supervisors I spoke with today said they could not issue me a refund because it clearly stat... |
ID Analytics, Inc. Credit reporting credit monitoring or identity protection problem with fraud alerts January 24, 2017 - Im am in the process of disputing items that i believe to be incorrect on my credit bureau. Ive attempted to place a security freeze on my account with Sagestream and they continue to state they cant verify due to not being able to read the fax after three times. I then sent a certified letter to them to ensure that the information was clear and that they received it. I have left multiple voice messages with the company and havent gotten a return phone call. This is interfering with me taking care of serious issues in regards to my account... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection account terms and changes January 18, 2017 - The credit reporting agencies have been marketing their services to me while attempting to access my free credit report each year.... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection problem cancelling or closing account January 17, 2017 - I was refused a copy of my free annual credit report from Trans Union. I was refused a refinance on my home from - and - - -. I need free copy of my credit report so I can find out why I was refused a mortgage loan.... |
Experian Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising January 16, 2017 - Like your recent consent order with the credit reporting agencies, I requested a Free Credit report from Experian on -/-/2015, expecting to receive my credit score for free as advertised on the website. Through clicking through the options to receive my " free '' score, I was unknowingly enrolled in some premium credit monitoring which was billed to me in three separate transactions : $1.00, $21.00, and $39.00. I disputed the charges directly with Experian, who refunded the $39.00 which was an annual fee, but I did not receive a refund for the $21.00 since time had elapsed since I ... |
Experian Credit reporting credit monitoring or identity protection billing dispute January 14, 2017 - I cancelled a service - 2016, I recently received my credit card statement for the month of - and realized that this company billed me TWICE in the amount of $59.00 for a service I CALLED AND VERBALLY CANCELLED TWO MONTHS PRIOR.. CALLED AND Spoke with a agent who confirmed that I have not used these services but told me that my money WILL NOT BE REFUNDED ...... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts January 10, 2017 - E-PERIAN WILL NOT STOP ISSUING FRAUD ALERTS AND SECURITY ALERTS. I HAVE HAD TO CALL ALL - AGENCIES AS WELL AS SMALLER ONES TO GET THIS CORRECTED BEFORE MY CREDIT EVEN GETS A CHANCE TO RECOVER FROM THEM THEY ISSUE ANOTHER AND ANOTHER- I DO NOT KNOW WHAT TO DO ANYMORE- I HAVE CONTACTED CORPORATE E-PERIAN I AM DISPUTING YOU! YOU ARE ISSUING FRAUD ALERTS OVER AND OVER ISPOKE WITH - FROM E-PERIAN AND WAS ASSURED ALL WAS OK- NOW I HAVE - TELLING ME YOU ISSUED A FRAUD ALERT AGAIN AND SO NOW THEY ARE TOO- DO YOU SEE THE VICIOUS CIRCLE YOU HAVE ME IN? SHE CALLED FROM - AND AT - THROUGH T... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection problem cancelling or closing account January 10, 2017 - I used Transunion to receive a free credit report. At no point was there any indication that I would be charged and I obviously gave them my credit card information in good faith since they needed it for my credit report. I have not received any receipts, emails or further information but finally noticed a charge on my credit card. Apparently they have been billing me $19.00 per month since 7 days after I got my report. There is no way to cancel the subscription online. They provided no services for that money. They gave me no receipts. Now that I have called, they have allegedly canceled my... |
Experian Credit reporting credit monitoring or identity protection billing dispute January 10, 2017 - I accessed a one time service from Experian for a credit report when applying for a credit card two years ago. Since then I have received emails from them and assumed this was junk mail. I never opened them nor have I used their online rating service since the initial check. I have not received paper billing from them. This week I checked my online bank balance and noticed a $27.00 fee from Experian every month. I called my bank and they traced the charge back to at least - 2015 - which is close to $500.00. The bank said they could not reverse the billings. I called Experian to cancel a... |
Ally Financial Inc. Credit reporting credit monitoring or identity protection receiving unwanted marketing/advertising January 9, 2017 - I am attemtpting to dispute a hard inquiry that I did not authorized on -/-/-. ALLY FINAN I -/-/- -/-/- - - - - - - ALLY FINANCIAL, INC - - - -, MN - - I researched this company and it states that it is in reference to an auto loan in which I have not need for at all and currently am not looking for any auto loans. It is old that it popped up a day after logging into - -.... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection problem cancelling or closing account January 6, 2017 - I have for the last -- years been billed for credit monitoring thru transunion and -. The amount billed to me monthly is -. The score reported thru transunion and - has never matched the score reported to financial institutions when I applied for a loan and they pull their own report. This makes absolutely no sense. If I am told I have - credit score and everyone publically states on websites and commercials " know your score '' then why is the score they tell me I have under the repirt they give me any different from the report these - credit services give to lenders? E... |