Review and analysis of over 4,901 consumer complaints
| TD Bank US Holding Company |
| BMO Harris |
| Atlanticus Services Corporation |
| Fifth Third Bank |
| Barclays PLC |
| Pentagon FCU |
| Continental Finance Company, LLC |
| Synchrony Bank |
| SunTrust Bank |
| PayPal |
| JPMorgan Chase |
| RBS Citizens |
| First Data Corporation |
| Wells Fargo & Company |
| Company | Complaints |
|---|---|
| Citibank | 845 |
| Capital One | 720 |
| Bank of America | 680 |
| JPMorgan Chase | 458 |
| Amex | 357 |
JPMORGAN CHASE & CO. Credit card closing/cancelling account April 21, 2017 - I receive d a letter last fall a dvising that my credit card account was being closed due to inactivity, which was great, because I was getting ready to call and cancel my Chase Sapphire Visa anyway. It had been nothing but problems and hassles and hidden fees [ like additional charges for paying off certain types of bills with your credit card - they likened it to taking a loan or gambling! That does n't even make any sense ] since I signed up for it and that was now one p hone call I did n't have to make. I had already quit using the card, paid it off, and made sure to use/transfer all of... |
Banco Popular de Puerto Rico Credit card closing/cancelling account April 11, 2017 - What has happened to common sense and integrity? I have an - miles card in my name opened in - 2017, through Banco Polpular de Peurto RIco. --, 2017 the risk control department placed a restriction on the card and requested a copy of my passport and - utility bills. I requested why and - explained the IT tech department can not identify my address provided on original application ( - Mi. -. ( This address does confirm on my credit reports as a current address ). - lied, she deliberately provided me with false information. However, I want to stress it is not - fau... |
USAA Savings Credit card closing/cancelling account April 6, 2017 - I have had a credit card account with USAA for years as my father who served in the military did before me. USAA retaliated against me for questioning submissions to my credit bureau by closing my credit line.... |
Barclays PLC Credit card closing/cancelling account April 6, 2017 - I opened my Barclay Arrival+ card in early -/-/-. I had made about 7-8 purchases on the card and was awarded my points, etc. I went to use the card on -/-/- and the purchase was denied. I called to find out why my card was n't working and they said I 'll receive a letter that my account was closed. I have - in points that I wo n't be able to use now.... |
Citibank Credit card closing/cancelling account April 6, 2017 - The credit card company in question ran my credit without my permission at a random time, then canceled my card even though I had good standing credit with them,. I was not late, delinquent or otherwise. My payments were current. I have never been so insuleted and appalled in my entire life! They did not have permission to run my credit and I did not ask for my account to be closed! Now my credit score has been altered due to an account being closed!... |
Citibank Credit card closing/cancelling account April 6, 2017 - best buy / citi bank keep charging me small amounts after fully closing and paying off the card and cancelling the debt protection service. Account is closed, but yet still getting bills in the mail, and they are reporting us to the credit bureaus as late / missed payments. I have called multiple times and got the run around, telling me i need to call this other number to cancel something else, but its cancelled! them im told the account is closed and paid in full and should not get anymore bills and then surprise. this is hurting our credit and they cant get their stuff together over there!... |
Citibank Credit card closing/cancelling account April 6, 2017 - Sears/CBNA started reporting on my credit on -/-/- for a credit card that was closed in -. This event negatively impacted a credit card application I had submitted with -.... |
Citibank Credit card closing/cancelling account April 4, 2017 - When Costco started offering Citi Visa cards with good rewards, I applied for and received a Citi Costco Visa. I used my card sparingly, but my wife did not even open the envelope containing her card. I always paid my account balance before receiving a statement because of the interest rate. I was surprised to receive a statement with a $6500.00 charge from a travel agency in - using my wife 's card. I called Citi and notified them the charge was fradulent. They took the charge off my card. I told them to close the account which they did not want to do but did so at my insistence. I told ... |
Synchrony Financial Credit card closing/cancelling account March 31, 2017 - My care credit account was closed unknowingly on - - - due to us filing bankruptcy ( which I understand ) that which still collected my $100.00 to $150.00 a month payments and would probably still be accepting our payments if we had n't tried to use the card last week and declined now they are saying they only owe us $100.00 I want this investigated. I never put them on my bankruptcy but it is standard to close account I understand that but when the account was closed it was $ -. so I am being cheated and I feel this needs attention!!!! my payments are -/-/- $100.00... |
Citibank Credit card closing/cancelling account March 31, 2017 - Sears City bank issued me a Sears only use card. when the balance waS- i ORDERED TO CANCEL IT. - CARD REFUSES TO DO SO, ACCOUNT NUMBER-. THE SEARS CITY BANK CARD HAS OVER - SIMILAR COMPLAINTS.THE THREATHEND TO RUIN MY CREDIT.THANK YOU. - -, SS # - PHONE -.... |
Citibank Credit card closing/cancelling account March 29, 2017 - I applied for a mortgage loan and the bank denied me because in the credit report appears radio shack account close ( they close it because they went to bankruptcy two years ago ). I continue paying my debt on time. The bank representative ask me for a letter from Radio Shack stating that they close the case and state that I being paying on time. When I called to Radio Shack the first representative told me that they ca n't send me a letter because they do not do that. I call again and the second representative told me that the letter will arrive in 7 days. After 7 days I call again to ask abo... |
U.S. Bancorp Credit card closing/cancelling account March 29, 2017 - After my husband was tragically killed, I canceled our - credit card issued by U.S. Bank, submitting the required death certificate. When I sold a car some months later, - - sent a partial premium refund of - to the last card used, which was this credit card. Even though the account had been closed, US Bank accepted the refund! Now they are requiring me to jump though hoops and submit testamentary letters to get the refund, which they promise within 90 days. I am moving in two months, and the post office will not forward mail from my - - because it is part of a larger entity ... |
Synchrony Financial Credit card closing/cancelling account March 28, 2017 - I applied for a Care Credit card ( Synchronicity Bank ) in -. The application was approved. I used the card once for an emergency veterinary appointment in the spring of - and paid the balance in full over a period of a few months and have not used the card since that time. On - -, -, my cat had a life threatening emergency so I took him to the vet. When it was time to pay for the charges, my Care Credit card was declined. Today, I spoke with Care Credit and was told that, some time in between last use of the card to present day, they ran my credit report and decided to close my... |
Synchrony Financial Credit card closing/cancelling account March 27, 2017 - I had a Rooms To Go Synchrony Bank credit card that I obtained around 5-6 years ago. I have made two big purchases and paid off the items per terms. I went in yesterday to make another large purchase. The sales-rep asked for my license to ensure I still had an account. I said oh, I am certain I do. I log in to the website to pay a different card all the time and I see my Rooms To Go Synchrony Bank credit card still. It says I have an available limit of -. She said, oh, we still need to check because they close them out all the time but do n't notify you or update their system. I thought to ... |
Bank of America Credit card closing/cancelling account March 27, 2017 - In -, without notice, Bank of America force closed - of my accounts without any notifications, reason, or consent. When I asked them for a reason, they said I would receive mail detailing the reason ( which I have not received ). They did not tell me I still had a $25.00 balance on one of them. Fast forward today, I noticed a derogatory mark on my - report. I called into Bank of America today asking why there was a derogatory mark on my credit report. They initially claimed it was because I failed to make payments for 60 days. When I pressed with information that it was closed in ... |
Synchrony Financial Credit card closing/cancelling account March 27, 2017 - I had Care Credit Credit Card with Synchrony Bank. On -/-/2016 i paid the Balance $50.00 and I asked to close the account. I kept sending me statements. I called they inform that i have to pay interest and they will waive the late charges. On -/-/2016 I paid $260.00 and close the account. till now I am getting statement with interest and late charges. When I contact them the said it is different account, of which i did not open.... |
Citibank Credit card closing/cancelling account March 24, 2017 - After encountering at least eight different serious problems with this credit card from Citibank - including harassment and retaliation which included repeated unwarranted instances where my card was not accepted while I was traveling in the U.S., at places I often travel to, for small charges, such as around at $8.00 at gas stations even after I entered my zip code, and even after I had repeatedly complained that this should not happen - I decided to cancel my card because I refuse to do further business with a company whose behavior is either fraudulent or grossly negligent at best. I ca... |
Synchrony Financial Credit card closing/cancelling account March 23, 2017 - I was appointed the executor of my mother 's estate. I received a new JCPenney credit card in her name. On -/-/2017, I called the credit card phone # and was forwarded to Synchrony Bank 's probate department at -. I informed them that my Mom is deceased and requested a letter confirming that the account was closed and no purchases will be accepted. I was told I would have to call back in 30 to 90 days to request such a letter. I asked to talk to a supervisor, but - returned and said the supervisor said I would have to call again in 30 to 90 days to request a confirmation letter. I che... |
Barclays PLC Credit card closing/cancelling account March 23, 2017 - So I have a litigation going on with my brother and our family company so I paid my credit card off and my brother did stop payment on company check so payments returned Barclays card never contacted me or reached out to me about the returned payment only way I found out is because I called them when my credit card did n't go threw for a purchase they told me my account was closed due to returned payment which by the way is first problem I 've had since I got card i offered to pay out of my checking account instead they said no acct closed I said y would it be closed if I 'm offering to pay re... |
Citibank Credit card closing/cancelling account March 22, 2017 - I cancelled my Citi card in -/-/2016. They did n't cancel it when I asked them to because they wanted to make me an offer. They accepted another charge to the card that I had cut up and disposed of then started charging me late fees for not paying. I called them, and straightened it out ( I thought ) on speakerphone with my husband listening. The service agent worked with me I made a FINAL payment on the phone. I asked TWICE if that was going to - the balance and cancel the card and she responded YES. Today I got another bill for -. They charged me a minimum fee of $.00 and then a la... |
Citibank Credit card closing/cancelling account March 22, 2017 - I found your company information while researching who to complain to regarding citi bank. I have had this card for a few years now and I have paid it off a couple of times and kept if for emergencies. I have had struggles at times like anyone else now a days and I have called into Citi bank each time to work out a payment plan in order to get my credit in good standing. Long story short I have not received child support countless times which cuts into my monthly income, my children have medical bills that need to be paid before they can be seen for a doctor visit, emergencies on my home that ... |
Wells Fargo & Company Credit card closing/cancelling account March 21, 2017 - My Credit card was closed, and my rewards balance was taken. I had - points, which is equivalent to $5500.00. I do n't know why my account was closed, but I would like to get my rewards back.... |
USAA Savings Credit card closing/cancelling account March 21, 2017 - While traveling overseas, I called USAA to discuss recent charges on my debit and credit card ( Sunday -/-/- ). The representative and I agreed that there was no fraudulent activity on my card and no need for any action. For some odd reason that no one can explain ( after dozens of phone calls ), the representative deactivated my card anyway. I only learned of this on -/-/-, when I went to an ATM machine and my card was confiscated. When I first called USAA, I was told, " if you have a problem with the bank that confiscated your card, you will need to work it out with them! '' I coul... |
Barclays PLC Credit card closing/cancelling account March 20, 2017 - I was a long time credit card holder of the LL Bean Visa with Barclay Bank. I received a letter on -/-/2017 that was dated -/-/2017 that my credit card would not be reissued because the ratio of payment too outstanding balance is too low. '' I attempted to discuss the matter with them. They are the ones which figure the payment amount. I have not been late on payments. I used the card for a balance transfer of - for the life of the balance transfer and only used the card for LL Bean purchases. They continually lowered my credit limit over the years. I only used the card before it expire... |
Wells Fargo & Company Credit card closing/cancelling account March 20, 2017 - i was told that after i paid the account it was going to be removed off of my credit... |
Citibank Credit card closing/cancelling account March 19, 2017 - I had a CitiBank platinum select card that had a yearly membership fee of $95.00 -. The terms of CitiBank states that the account can not be converted or closed until the full year has elapsed and after being charged the following year 's membership fee, you are then able to issue a conversion. After I have issued the conversion ; which was done two days after the fee processed, I was promised to have the full membership fee refunded after 60 days and after the conversion is fulfilled. After a period of 45 days, the account was then processed for a pro-rated refund. I called CitiBank and ... |
Synchrony Financial Credit card closing/cancelling account March 17, 2017 - I received a letter in the mail from synchrony bank stating my Credit Card accounts were being placed on hold pending further investigation as they were disputing who I am. The credit cards affected were my Citgo, BP, Amazon, Walmart and paypal. I have had 2 of the Accounts for more than a year and have never missed a payment, been over the lmit or anything. I was locked out from accessing the accounts on line as they claimed this this might be identity theft. I filled out the form they submitted to me signed it and sent it back, to my surprise about 4 weeks later I was able to access my accou... |
Wells Fargo & Company Credit card closing/cancelling account March 17, 2017 - On -/-/- I received a - Cancellation of Debt from Wells Fargo with regards to credit card account - - Cancelling a purported $ -.- I filed my tax returns and added that amount to my income for tax year -/-/- as advised by my accountant, and thus ended up having to AMEND my tax returns and incurred a tax liability greater than normal due to the extra income being reported through this -. My grievance, to which I 've communicated in writing to Wells Fargo and the - Major Credit Reporting agencies is that they continue to report a past due balance on my credit report eve... |
Atlanticus Services Corporation Credit card closing/cancelling account March 17, 2017 - Good afternoon, hoping you can get this removed from my credit report, it is saying I have all of these credit cards, and I do n't ... there are serveral removed ... first one names Imagine acc # - paid as agreed, but is now under -, so I want the Imagine off my report, because it no longer exist. also the same company is on my credit report twice with two different account number please remove one of them please remove both account # -, also there is another two I need to please come off my credit report, name of the company is - account number # -. Please I hope you can remove... |
Synchrony Financial Credit card closing/cancelling account March 14, 2017 - I made two payments using a check from another bank ( - ) to pay my balance down as - was offering me a 0 % transfer. I accurately submitted the checking ( from - ) information online into Synchrony 's web site. Unbeknownst to me Synchrony attempted to process the payment ( s ) as cash advances. - rejected the transfer as this was not the intended purpose. I continued to make payments with my normal checking account as I had recurring payments set up so despite the 2 rejected payments I never missed a payment or was late. From my conversation with - this was a clerical error on ... |
Wells Fargo & Company Credit card closing/cancelling account March 13, 2017 - Wells Fargo that has a history of cheating people has cheated me out of -. I closed this account in 2013 - verified it and gave dates and times. I want my money back you over charged me for late fees and interest and committed fraud By keeping an account open that was closed and charging me late fees and interest on an account that you fraudulently kept open... |
U.S. Bancorp Credit card closing/cancelling account March 13, 2017 - My US BANK PLATINUM VISA CARD FALSELY REPORTED TO ALL CREDIT AGENCIES that I made a late payment when in fact I had paid off the credit card for years! It is totally astonishing that US BANK PLATINUM VISA CARD company made such a huge error that has such a negative effect on my life. After years of building a perfect credit history, and paying off all my credit cards, I applied for a home loan only to find that I have a " LATE PAYMENT '' reported by your company ( Sometime around -/-/2016 ). I found that very alarming because I had just paid off my US BANK PLATINUM VISA CARD and my balance ... |
Citibank Credit card closing/cancelling account March 13, 2017 - I closed my - last -/-/- and also closed my Costco account. I got a credit from Costco on -/-/2016 for $55.00 on the - that I then closed. Costco changed credit card companies months later and I got a new Citi ( Costco ) card that I did not want or order. I never activated it. Now almost a year later I am getting late notices from Citi that I have not paid my bill and they have added $25.00 in late fees. I called them last month and told them I never opened a card and they said that they would close it. So now today I get another bill from Citi that I am - past due. This ... |
Bank of America Credit card closing/cancelling account March 12, 2017 - My Bank of America Credit Card has had frequent " fraud alerts '' that result in shutting down the cards and re-issuing new cards. This happened -/-/-, -/-/-, and -. All of these supposed " fraud alerts '' are all round number purchases, $5.00, $500.00, $1200.00, all are adjacent to traveling. I believe that the frequency of these fraud claims is too high to be believable, I do not believe that a real fraudster would randomly choose a round number, tax in a purchase never comes to a round number. There are other instances of fraud alert in the history of my particular accoun... |
Wells Fargo & Company Credit card closing/cancelling account March 11, 2017 - My wife had set up a monthly payment towards an account that was paid off. My wiffe had passed away Monthly credits continued to build up. Once i discovered this i sent in her death certificate. They refuse to close the account and send me the credit still on the account.... |
Synchrony Financial Credit card closing/cancelling account March 10, 2017 - Synchrony Bank issuse me - credit card ' after revived those card ' paying my account on time checking my credit report synchrony Bank running my credit report none stop over - time, I was upset about it I call synchrony bank ask why were they running my credit and the actives had brought my credit score down ' I was n't request credit. I was told from synchrony bank upping my credit, you do not running my credit because I had not request credit extention ' I'requeted synchrony bank contact each credit beuars have it remove, and credit my Amazon account $780.00 synchrony Bank never hav... |
Citibank Credit card closing/cancelling account March 10, 2017 - Credit card account with Sears issued by Citibank was wrongly reported as a charge off to the credit bureaus after being closed by Citibank. Account received monthly payments as required but reported after due date and without notifying any late payment, past due balance or any contact for orientation account was closed affecting my credit. After closing account the balance was paid in full in -/-/-, in my - credit report is reporting as it was closed on that date -/-/- affecting more my credit score because the account was closed on -/-/-. Account was opened on -/-/- an... |
U.S. Bancorp Credit card closing/cancelling account March 9, 2017 - So I paid a payment to pay off credit card it was - balance in -/-/- I paid a payments in -/-/- no paymnets in -/-/- and 3 payments in -/-/- including the pay off so -/-/- comes around my - paymnet got returned so instead of them contacting me they closed my hey your payment returned they closed my acct they said it was closed because returned check did n't give me opportunity to pay and told me they are gon na charge it off rudely I may add on -/-/- I contacted them that 's how I found out about this situation now reason my check returned was because I 'm g... |
Synchrony Financial Credit card closing/cancelling account March 9, 2017 - The credit reporting bureaus are reporting my credit card accounts as fraud which is not the case. Therefore, my credit accounts are being closed in error. I contacted them about two months ago and I was supposed to hear back. To date, I have not received anything other than an affidavit for fraudulent transactions. It was not completed because this is not the case. All charges were authorized and made by me. Also, after updating my address, they keep sending correspondence to the old address which is where the above was mailed. I opened the account to establish and maintain a good credit hist... |
Wells Fargo & Company Credit card closing/cancelling account March 9, 2017 - Hello CFPB, thank you for taking the time to review my complaint. On -/-/- I went into a Wells Fargo branch and worked with a bank representative to close my Wells Fargo Checking account, Savings accounts ( - ), and Credit Card account. I received notification that my checking account and credit card were still active and intact in -/-/-, despite the fact that wells Fargo told me the accounts had been closed. In response, I returned to the bank on -/-/- to close these accounts again and explain that there was an error and the accounts were supposed to be closed two and a half... |
Bank of America Credit card closing/cancelling account March 8, 2017 - Bank of America cleverly places the amount I overpaid as a credit balance on the card. NOT! I want a paper check in the amount of the overpayment. It was cash paid to them. I want cash paid to ME. Further I want them to close the account as CLOSED BY CONSUMER. Otherwise they will deplete the balance with an annual fee since there is NO BALANCE.... |
Citibank Credit card closing/cancelling account March 8, 2017 - I have tried repeatedly to close my Sears account. It 's an automated phone system and you can not speak with someone. My account still has not been closed. I received a new card just yesterday.... |
Atlanticus Services Corporation Credit card closing/cancelling account March 7, 2017 - Hey i have a big problem with Fortiva, i had a tooth problem last year and i went to - because i needed two teeth pulled. They did a check up and said that i needed all these things done and that it will cost $ -+.They checked to see if i qualified for assistance but once i thought about my bills and living expenses i told - dental i could n't afford the monthly payments to pay back the money even if i qualified for a $3000.00 dollar loan. So i told them to cancel everything.Next thing i know Im being billed like i used the $3000.00 credit card. On my credit it says i had a high c... |
Synchrony Financial Credit card closing/cancelling account March 7, 2017 - Someone compromised my credit card a ran my - - card up to - without releasing the funds to my credit cards and I got stuck with a bill of - dollars in debt.i have a - card and someone compromised it and left me stuck with a bill.... |
Synchrony Financial Credit card closing/cancelling account March 6, 2017 - I 'm writing in regards to my Walmart Credit card from Synchrony Bank, On - - 2017 I had called in to Synchrony because I had noticed that my credit card payments had not been coming out of my bank account. After talking to the rep he stated that my account was closed on - - 2 days prior. My complaint is Walmart synchrony, never made an attempt to notify me in writing or by phone that my account was having issues withdrawing from my bank. They closed my account without No prior attempt to resolve this matter. I did attempt to make a payment of $180.00 earlier in the month Which d... |
U.S. Bancorp Credit card closing/cancelling account March 4, 2017 - On or about -/-/-, I called us bank platinum card, and requested a deferred payment, because I was affected by a natural disaster " Hurricane - ''. I was granted a two month deferred payment, my payment is due on the - of each month I was assured that I did not have to make a payment until -/-/-. On -/-/- I received a call from us bank collection stating that I was two months behind in my payments and they were calling me for a payment I inform the collector of my arrangement with us bank and offered to provide conformations numbers - and - -, the collector said s... |
Citibank Credit card closing/cancelling account March 4, 2017 - I recently applied for a Citi Bank credit card through -. I was approved by Citi Bank and told I would receive the card with activation instructions within 7-10 days. I attempted, unsuccessfully, to activate the card by using a Citi Bank internet activation site. I tried to activate the card by telephone using a Citi Bank toll free number. When I reach this latter site I was bombarded with a continuous stream of " special offers '' all of which I declined. I stopped declining after - ( - ) streaming " special offers ''. Citi Bank 's phone activation site would not allow me access to w... |
Citibank Credit card closing/cancelling account March 3, 2017 - Citi Bank recently closed my credit card account. In doing so, they took - " Thank You Points '' worth approximately $1300.00. I have been a Citi Credit Card holder for over 10 years and I have never had a late payment or missed payment. I have an excellent credit rating.They gave me no warning that they were going to close my credit account or take my points. After closing my account, I contacted Citi Bank and they told me they could close my account and take my points at any time for any reason. They will not give me a reason for doing this. I want my points back. They tell the customer... |
Citibank Credit card closing/cancelling account March 3, 2017 - Recently, I received letters from Citi Bank 's Credit card department saying that my all 4 credit card accounts were closed by Citi bank on -/-/2017. They did not provide a valid reason. The letters only stated " Pursuant to Our Card Agreement, we have the right to close your account at our discretion anytime without prior notice. We have chosen to exercise this right. '' I felt like I am being discriminated. I have been with Citi Credit Card for more than 15 years. I made payment on time. I never spent over my credit line. My credit score is above -. I called their customer services ma... |
Barclays PLC Credit card closing/cancelling account March 1, 2017 - My credit card account was shut down with a rewards balance of $760.00. The points are now gone from the account and I have no access to them from the website.... |
Synchrony Financial Credit card closing/cancelling account February 26, 2017 - I have old navy visa card exp. date - used to pay bills with it.they stop the card without giving me a notice which gives me bad credit and they charge me a late fee.I did n't authorize to stop my card and I pay my bill in advance before I received.when I call customer service they told me they sorry.there a payment for - paid on -/-/17 by - - bank they told they received they still asking for it.... |
Pentagon FCU Credit card closing/cancelling account February 25, 2017 - Upon reviewing my account online with Penfed, I noticed that they had closed my - credit cards. I immediately pulled my - credit report and noticed that none of my credit accounts appeared on my - credit report anymore- including Penfed & - - . I contacted - and filed a complaint with the CFPB against -. - said that my credit file had been mixed with someone else and there was a ton of bad accounts listed that belonged to another person with the same name. - has stated that they have now corrected my credit report. I sent Penfed a letter stating that my - credit ... |
Synchrony Financial Credit card closing/cancelling account February 24, 2017 - Synchrony Bank CONVERTED my Banana Republic store charge card to a Visa credit card. In the process they reported to the credit agencies that this account was closed and that a new account was opened. I never authorized such a change, nor did I request it, this was a unilateral conversion on the part of Synchrony Bank and the card should be reported to the credit bureaus reflecting the ORIGINAL opening date of -/-/2005.... |
Synchrony Financial Credit card closing/cancelling account February 22, 2017 - I was told that if i get caught up by my next due date they would n't close my credit card. I did that and they still closed my account.... |
Citibank Credit card closing/cancelling account February 21, 2017 - CitiCard credit card closes inactive credit card accounts without advance notice, damaging consumers ' credit ratings. My wife and I have been a Citi AAdvantage cardholders for more than five years. Last - CitiCard arbitrarily cancelled my account with no advance notice. I called immediately, and the representative cited account inactivity as the reason. I asked the representative to reactivate my account, but he insisted that I would need to apply for a new card. Worse, the new application would require pulling a credit report. This week CitiGroup did the same thing to my wife, giving th... |
Synchrony Financial Credit card closing/cancelling account February 19, 2017 - Back in -/-/- I have a returned credit card payment on my old navy store card through synchrony bank. I corrected the issue a few days later. Moving forward I made all of my payments on time every month. In -/-/- I got another returned payment notification and again I quickly corrected the issue. My card has always been set up on auto pay but on this day in -/-/- synchrony bank attempted to collect the scheduled payment around - est and my direct deposit did not enter my account until after - that day. Although I made the payment once I was notified that the payment was re... |
Citibank Credit card closing/cancelling account February 18, 2017 - BestBuy offered me City Bank credit card i agreed and was approved. I received card and try to activate but it was impossible because they can not identify phone number as mine. So i can not close account or activate card because of their problem with identification of my phone number. I have all necessary documents, -, ID, and phone number contract is on my name.... |
U.S. Bancorp Credit card closing/cancelling account February 17, 2017 - On -/-/2017, I made a request by telephone to have my credit card account closed. On the same day, I sent U.S. Bank a letter to confirm my request. The bank has not responded to my request by closing my credit card, issuing a check for the balance, or transferring the funds to my checking account that I have with U.S. Bank.... |
Citibank Credit card closing/cancelling account February 17, 2017 - I received a credit card in the mail, Citi Master Card that I do not recall applying for. If I did apply for this card, I still do n't want it. I called - and asked to have the card cancelled. I was told I would be on hold for 2 minutes so the man could do this. After 20 minutes of being on hold I hung up and called again. This time a woman told me I needed to identify the password I created that started with the letter " B ''. I never created a password for this credit card, and have never created a password that starts with " B ''. I assume that preventing people from cancelling credit ca... |
Bank of America Credit card closing/cancelling account February 17, 2017 - I - - try to use my debit card at Bank of America in - on - - - -/-/2017. But did not work. I tried it again and it still did n't work. So I went inside to talk to the teller and asked her to check my card and she said your card was reported stolen and we haved mailed you another one. The teller asked me my address and she said the card was mailed to a different address that you are giving me. The teller said you do n't live at - - - - -. No I live at - - - and I never reported my card. My sister - lives on -. To find out she try to transfers m... |