Review and analysis of 60,137 consumer complaints for 408 bank account or service financial institutions
| Scottrade Bank |
| State Street Bank |
| CoreLogic |
| Hudson City Savings Bank |
| Deutsche Bank |
| Equifax |
| Banco Santander Puerto Rico |
Explore common Bank Account Or Service complaints by state. On average, California, Texas, and Florida have the highest percentage of consumer complaints agains financial companies that offer all products and services.
The most common type of bank account and service complaint relates to opening, closing, or managing the account. These complaints address issues such as account maintenance fees, legal processing fees for judgments and levies, changes in account terms, confusing marketing, early withdrawal penalties for certificates of deposit, and involuntary account closures.
Common complaints relate to deposit and withdrawal issues, such as transaction holds, the company's right to offset deposit accounts, and unauthorized debit card charges. In this area, many consumers are frustrated by companies' handling of error disputes and requests to stop payment on preauthorized electronic debits. Another common type of complaint relates to problems caused by a consumer's funds being low, including overdraft fees, bounced checks, charged-off accounts, and negative reporting to credit reporting agencies. In this area, many consumers are frustrated by the way some companies appear to manipulate the order in which deposits and withdrawals are posted to consumers' accounts to maximize overdraft fees.
U.S. BANCORP Bank account or service account opening, closing, or management April 22, 2017 - Bank accounts ( CD & Money Markets ) w as opened by single account owner with - - . - - closed. The bank accounts wound up with - - , and now with U.S. Bank. Somehow during this time, an additional name was added to account, without original owner knowing or authorizatio n. U.S. Bank r efuses to correct error and refuses to produce the SIGNATURE CARDS. We have ... |
WELLS FARGO & COMPANY Bank account or service account opening, closing, or management April 21, 2017 - Wells Fargo op ened a fake account that I did not authorize and then one mon th later charged a fee for not having funds in it.... |
HSBC NORTH AMERICA HOLDINGS INC. Bank account or service account opening, closing, or management April 21, 2017 - I signed up for an HSBC Checking acc ount which offered a $350.00 welcome bonus after completing requirements. I have no received the welcome bonus.... |
ZIONS BANCORPORATION Bank account or service problems caused by my funds being low April 21, 2017 - National Bank of Arizona charged my checking account $33.00 for NSF fee for a " pending '' transaction. My account was never overdrawn as my payroll check was deposited before the item cleared my account. Even my online statement shows that my account was never overdrawn. I called the bank and they refused to reverse the NSF fee.... |
WELLS FARGO & COMPANY Bank account or service account opening, closing, or management April 21, 2017 - An unauthori zed Personal Line of Credit was opened by Wells Fargo. The y were contacted, admitted fault over phone, closed account, and opened another unauthorized line of credit. It is char ging 8 percen t interest and deducts $65.00 out of my account automatically without authorization. They have been contacted over the phone and in writing but will not resolve the problem.... |
Comerica Bank account or service using a debit or atm card April 21, 2017 - My ex boyfriend threatened me with a knife and went to jail on - / - / - . He then proceeded with the help of his niece to make - fraudulent charges to my - - - debit card. - charge was for - to - on - , the second charge was for # - to - on - . I opened a dispute and they are claiming I am the one who made these charges when I did N... |
WELLS FARGO & COMPANY Bank account or service deposits and withdrawals April 21, 2017 - Wells Fargo Bank employees or employers took $96000.00 from my bank account on the same day I made a withdrawal at the bank. I have proof of this fraudulent activity. This had to be an inside job stealing from customers. The signature of the withdrawal slip does not match my handwriting. I noticed the deduction of $96000.00 from my account when I checked my balance. I contacted the bank. File... |
JPMORGAN CHASE & CO. Bank account or service making/receiving payments, sending money April 21, 2017 - We have a business checking accou nt in Chase. A wire of - dollars was sent to ou r Chase acc ount back to - - . We only get credit of - dollars. Th en Chase ch arge us - dollars wire fee from this - . So - dollars was gone before wire came in our account. Has been talking wit h Chase for 5 months. Chase refused to provide information about how this charge occu... |
WELLS FARGO & COMPANY Bank account or service account opening, closing, or management April 21, 2017 - Someone stole money from accounts at both - - - an d Wells Fargo Wac hovia Bank. I want to know how to qualify to get money back, There have been - Civil Suits about both banks. There are several mistakes about the banks statements - about wells fargo is they charge me several nsf fees after they stole the money if you look at the statement they stole the - then cha... |
PNC Bank N.A. Bank account or service using a debit or atm card April 21, 2017 - I went to a PNC atm machine outside of the PNC bank - - - , PA. On - - 2017 , approx. - I withdrew $180.00 at this time all the bills came out " mushed ''. I was able to remove $140.00 of the $180.00. At this point the ATM rebooted I withdrew $1.00 in hopes of pushing the other $40.00 out, but only the $1.00 came out. I called PNC, then went to the bra... |
WELLS FARGO & COMPANY Bank account or service account opening, closing, or management April 21, 2017 - This is a complaint agains t Wells Fargo Mo rtgage. We applied for a mortgage modification in - or - , 2016 t o reduce our payments. The file was complete sometime in - and the modification was approved according to a phone call in - , 2016. I repeatedly inquired by email where the documents were for us to sign, which would have included the exact payment amount, etc. They did... |
JPMORGAN CHASE & CO. Bank account or service deposits and withdrawals April 21, 2017 - Chase Bank accepted a $3500.00 check for deposit which was made payable jointly to myself, my wife, and - - - , - ( " - '' ) as non-alternative payees, with an unambiguous " & '' symbol on the payee line. - forged endorsements for myself and my wife and deposited the check without authorization from myself or my wife, in violation of California law including Calif... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money April 13, 2017 - On -/-/2017 I requested Wells Fargo Bank to pay my Water/Sewer Bill to " - '' using their 'Bill Pay Service ' from my checking account. The - payments sent on -/-/2017 [ $30.00 and $170.00 ] went to the wrong - address. The payments were not credited my account with/by -. - required me to send payment again and I did. I filled a complaint with Wells Fargo and they refused to... |
Wells Fargo & Company Bank account or service using a debit or atm card April 13, 2017 - Yesterday on -/-/2017 It was brought to my attention by Wells Fargo cus rep that some been using old account of mines ( debit cards ) that 's was stolen I file disbursement immediately Wells Fargo - on - try to force me to give false information and discrimates causei had to right my pin down to help me remember due to a - - refuse to file my claim cause I refuse to all her to force ... |
Wells Fargo & Company Bank account or service deposits and withdrawals April 12, 2017 - I disputed an item due to cancelling and never receiving merchandise, Wells fargo took the word of the merchant that I did n't cancel so they reversed the credit. I felt this was unfair having being charged - for something that I never received and was told would be cancelled and no further shipments. Wells Fargo wont reopen its investigation and says I did n't cancel, why would I lie? this is ... |
SunTrust Banks, Inc. Bank account or service account opening, closing, or management April 12, 2017 - suntrust charge me over $200.00 way after the account should have been close and send it to collection. when the account was close the balance was $200.00. i told them to send me a bill to pay, they never did instead i received a collection letter.... |
Wells Fargo & Company Bank account or service account opening, closing, or management April 12, 2017 - I have several issues with my account, accounts with Wells Fargo. So I do n't know where to start. First was -/-/--/-/-. Was online got email about online bill paying, thought this seems good idea. Signed up few minutes later got email from " lender '' offering me a loan. Should start from beginning. Month ago landlord wants sell home we live in. We decided try getting mortgage thru our... |
ZENCO COLLECTION, LLC Bank account or service deposits and withdrawals April 11, 2017 - ZENCO Collections deducted funds from my account without proper authorization. ZENCO called my home to collect a 30 year old credit card debt from my wife. They threatened to put a levy against our home ( illegal given statute of limitations, and consumer protection laws ), and subsequently tried to send my wife to finance department to authorize deduction from account. However, ZENCO stated they ... |
Experian Bank account or service making/receiving payments, sending money April 11, 2017 - This is a complaint against - - - filed by - -. I have been a customer with - - - since -/-/2015. Since this time they have shown to be unethical. Totally disrespect I have direct deposits and every time I would receive a direct deposits I would notice money missing from my accounts even when I was n't using the card. In -/-/- I had to get a print out of my transacti... |
BB&T Financial Bank account or service making/receiving payments, sending money April 11, 2017 - Today I attempted to pay off a loan with BB & T on their website ( $8200.00 ). Though that amount was a payment option, it would not let me pay that amount. I received a message that for payments greater than $1000.00 I would have to call, which I did. After several frustrating minutes wading through a voice prompt system, I was finally prompted to enter my payment information. After entering ... |
M&T Bank Corporation Bank account or service using a debit or atm card April 11, 2017 - Good morning. I would like to file a complaint against M and T bank, specifically the dispute department, as I strongly feel that they did not take my dispute against a transaction I made back in -/-/- very seriously, or do what they could to protect my funds. The problem first occurred when I purchased - tickets for a - through a company called -. I purchased the tickets through the... |
Pentagon FCU Bank account or service account opening, closing, or management April 10, 2017 - I opened an account with PenFed Credit Union back in -/-/-. I credited the account with a - dollars and never used that account again until today. So since there were no mouvements, they closed the account and sent the money to the previous address I used to live. I was not aware the account was closed. They never called or sent me an email. When I called on -/-/- at -, - from P... |
Wells Fargo & Company Bank account or service problems caused by my funds being low April 10, 2017 - I have bee writing the consumer complaint department about a bank issue with - - - and Wells Fargo Wachovia . when i got my - settlement in -/-/2011 I put - and - at - - - and - at Wells Fargo. there was - dollars stolen from - - - and - stolen from Wells Fargo. I tried to take Wells Fargo to magistrate court in -, SC and - - - I fille... |
M&T Bank Corporation Bank account or service making/receiving payments, sending money April 10, 2017 - MY BANK ( M & T BANK ) PAID OUT MY CHECK WITHOUT MY SIGNATURE ON IT I opened a new business, within few months I received a first letter from - ' requesting I pay a sum of $84.00 for labor law posters for work place -to be sent to my address. On the -/-/2016 ( -/-/2016 ) I issued an MTB Check No. - for $84.00 to - - as requested in first letter to issue check to - I mailed t... |
Wells Fargo & Company Bank account or service deposits and withdrawals April 10, 2017 - I made maybe - Credit Card transactions Total and Wells Fargo Cancel My Credit Card and send me a New One two my Moms Minnesota Address the Problem is I 'm a refugee living in - and have no way two receive the credit card. This is the 3rd Time in the Last year Wells Fargo Sent me a new Credit Card. Theres - Refugees in the World and the Banks want two Just send them new Credit Cards whe... |
Synchrony Financial Bank account or service account opening, closing, or management April 10, 2017 - - in -, MD. - sometimes use CareCredit to finance their procedures. CareCredit is owned by Synchrony bank. Over a year ago, -. Last month, this - filed a fraud claim ( worth $8100.00 ). I was asked by CareCredit/Synchrony bank to provide documentation proving that the -. The following week, I received a fax from Synchrony bank stating that I did not provide enough information a... |
BB&T Financial Bank account or service using a debit or atm card April 10, 2017 - THIS IS A COMPLAINT AGAINST THE BB & T BANK, BECAUSE I DID NOT RECEIVE THE CORRECT HELP WHEN I MAKE THE REQUEST VIA TELEPHONE CONTACT WHEN I MAKE THE CLAIM THAT IN MY BANK ACCOUNT I HAVE GIVEN MONEY SINCE -/-/- DO UNTIL TODAY, E-PLAIN THAT I WAS TRAVEL AND THAT WHEN I RETURN, MY SURPRISE IS THERE WAS NO DOLLAR IN MY ACCOUNT. YOUR ANSWER IS GO TO THE BANK AND MAKE YOUR CLAIM -, THAT WAY SO ... |
U.S. Bancorp Bank account or service account opening, closing, or management April 9, 2017 - On -/-/2017 deposit - - debit card checks each ( $2500.00 ) totaling $ - US bank Atm. Unable to access Acct on -/-/-. Called US bank customer service -/-/2017 and told my account closed due to fraudulent checks deposit made -/-/2017. I Obtained copies of checks in question from US bank and took to -, where checks originated. Informed by - that checks are valid. - con... |
Citibank Bank account or service account opening, closing, or management April 9, 2017 - " Get a $400.00 bonus when you open a new Citigold or Citibank Account checking package, deposit $15000.00 of non-Citi funds within 30 days, and keep the funds there for 30 consecutive calendar days '' - Citibank website. In - Citibank widely advertised their promotional offer. They promised to pay $400.00 to the new users of Citibank account package/Citigold account package. $15.00 -... |
Bank of America Bank account or service account opening, closing, or management April 8, 2017 - In - of -, I opened a Health Savings Account ( HSA ) with Bank of America at the following website : myhealth.bankofamerica.com At no time during the set up of this account was any information regarding fees directly presented to me. Shortly after setting up this account, I received a debit card and and two pamphlets in the mail. The first pamphlet was an agreement pertaining to the debit ca... |