Review and analysis of over 16 consumer complaints
| Company | Complaints |
|---|---|
| Social Finance, Inc. | 4 |
| Navient Solutions, Inc. | 3 |
| First Associates Loan Servicing LLC | 2 |
| Sallie Mae | 2 |
| Genesis Lending | 1 |
Social Finance, Inc. Student loan getting a loan qualify for a better loan than offered November 17, 2016 - I applied for a loan through SoFi. The advertisement says that Fixed rates are as low as 3.5 % APR. I applied for the loan and they were only able to get my 5.24 %. I called and asked a rep how they determine the score. They said a variety of factors such as job industry, duration of employment and a few others. However, my credit score is -, near perfect. I explained this fact. That was barely acknowledged. I then asked what percentage of people have received a 3.5 % APR rate under their current offerings. The representative then said, " I have n't seen any applications with that rate. '... |
Genesis Lending Student loan getting a loan qualify for a better loan than offered September 30, 2016 - I attended - campus in - - to - - in the - degree. I was forced to open a private student loan through the campuses financial company. They called it a Genesis loan. The loan amount was for -. It was to cover the difference of tuition that my federal student loans did not cover. I currently have - in federal loans due to this school that was found to have fraudulent financial practices such as inflating tuition and making students take out these private loans. I need help in forgiving this loan due to the fraudulent financial practices of my school.... |
Sallie Mae Student loan getting a loan qualify for a better loan than offered September 9, 2016 - After many calls and letters I still am yet to find out the variables used in determining the interest rate Sallie Mae offered. Under truth in lending, there must be some obligation, after receiving all my personal information and processing a loan request, that they provide me with the details as to how the interest rate offered was determined. With a cosigner - score of -Sallie Mae offered - a loan at anywhere from 8.37 % to 10.875 %!! There is nobody at Sallie Mae who can explain how this interest rate that was offered is calculated, just that it 's non negotioable. Then they are... |
Earnest Inc. Student loan getting a loan qualify for a better loan than offered August 3, 2016 - I applied for a student loan re-finance with Earnest. They are advertising a 3.5 % APR as the lowest fixed rate. I earn well into -, have a - -, no other debt other than a 2015 car with a loan of approximately 50 % LTV and a $1200.00 mortgage, 10+ years of work experience, - - with no late or negative information. They offered me over 5 % as the best APR, which is congruent with the non-fintech market rate. I firmly believe that this company is engaged in false advertising of the 3.5 % APR. The explanation for the credit offering of 5+ % did not hold water, given the aforement... |
First Associates Loan Servicing LLC Student loan getting a loan qualify for a better loan than offered April 19, 2016 - I believe like i 'm a victim to false advertisement like many of the students fighting for there money back at - - -. I think it was unfair to begin with to be pulled aside during class and told that I did n't qualify for aid so I needed to get private student loans. I have made my complaint with the - about predatory loans, Overly ambitious job placement, and knowing gaining profit from people defaulting on there loans. I feel used, and I think that my life was wasted after so many years not being able to find a career within my degree. I really have no idea why I had to switch to... |
Social Finance, Inc. Student loan getting a loan qualify for a better loan than offered April 15, 2016 - !!! Document the rates you are offered along the way and be sure to check the final rate on your loan!!!! During the pre-approval process, I was offered high rates for refinancing my student loan. I added my husband as a cosigner and the pre-approved rates dropped. I selected the 4 % fixed rate for 7 years. I then continued through the process. After getting " approved '' I received an email stating that the terms had changed. I logged in and it was not obvious what had changed. I called SoFi and was told that my rate had improved to 5.75 % and that I should just sign. It seems that the lowe... |
AES/PHEAA Student loan getting a loan qualify for a better loan than offered April 13, 2016 - I took out - small student loans from National Collegiate Trust/ American Education Services - I have paid these student loans off. I have letters at my home from NCT that CONFIRM that I have paid these student loans off. I paid them off around 5 years ago. For a few years afterwords, I would receive collection calls from NCT and then from private collection agencies, trying to collect the student loan debt, that I paid off. I would fax the paperwork and I would n't hear from the collection company again. Until probably 3 months later, and it would be a different collection agency trying... |
Navient Solutions, Inc. Student loan getting a loan qualify for a better loan than offered April 13, 2016 - I attended - - which is part of -. The recruiters pushed us to sign up for private student loans telling us that when it came time to pay back out student loans that we could re consolidate but Navient will not let me re consolidate my student loans and I have an interest rate that is more than twice the national average- I currently have a 13.5 % interest rate. And by the time i pay off this student loan i will be paying almost 3 times the amount i originally borrowed. I received a certification from - in - which i was told i could transfer those credits to other schools but no... |
First Associates Loan Servicing LLC Student loan getting a loan qualify for a better loan than offered April 6, 2016 - I went to - for my education, and the cost was so high that when a federal loan would n't cover the cost - used a company by the name of PEAK Loan which runs a 13 % interest rate. ... |
Navient Solutions, Inc. Student loan getting a loan qualify for a better loan than offered March 10, 2016 - MY personnel information was used to secure a student loan from - - by my son without my knowledge or permission, he is now in default and Naviant, who took over for - -, wants me to pay. I filed charges against my son for fraud sent all of the information to prove that the loan was fraud. They refuse to accept that this was fraud. I have sent them a cease and desist letter and told them if they think that I owe them anything to take me to court, they refuse to take this matter to court. They or other collection companies that work for them are harrassing me with calls and reportin... |
Navient Solutions, Inc. Student loan getting a loan qualify for a better loan than offered February 23, 2016 - On behalf of myself and the graduates of - - - - - - - ( - - - ) a - - - - ; we 've witnessed a milestone for the - - , - students Debt Relief program through the U.S. Department of Education. The Debt Relief offered to the - - , - students, acknowledged by the U.S. Department of Education, that students whom attended a for-profit educational institution, now face a debt in which the degree obtained can never be paid off. Myself and classmates whom attended - - - - - - - ( - ) acknowledge and agree, they 've d... |
Social Finance, Inc. Student loan getting a loan qualify for a better loan than offered February 2, 2016 - I applied for a refinance with SoFi and I was offered much worse terms than they advertise. I have approximately an - FICO score with over 12 years of stellar credit ( deep credit ), I make over -, I have no debt except for a car loan and the student loans ( not even a mortgage ) ; and SoFi quoted me at 4.99 % as the best possible fixed rate. The company has been advertising 3.5 % interest rates all over ( competing with other student loan refinance companies ) ; if I am not being offered the best rate, I believe that there may be some fraud going on with marketing the rates. ... |
Discover Student loan getting a loan qualify for a better loan than offered December 30, 2015 - Denied federal funding and had to use private loans through Discover Student Loans at higher interest rates, unable to choose payment plan for interest repayment. Graduated from - - University -, SC. - also mislead me as to the availability of classes, I would 've not graduated if i did n't take summer courses due to the limited availability and degree requirements. ... |
Campus Student Funding, LLC Student loan getting a loan qualify for a better loan than offered December 27, 2015 - Upon beginning classes through the - - ( " - '' ), I was obligated by this school to borrow student loan funds through - - - ( " - '' ) ; I was awarded no alternative loan providers and was advised that I could not seek and/or apply any other student loan monies from any other loan servicer. Then, a few months after I began my studies at - ( and while still attending there as a full-time student ), I was notified on several occasions by the director, president, and other financial advisors at - that I had to start making payments on my student loan, and was threatene... |
Social Finance, Inc. Student loan getting a loan qualify for a better loan than offered December 15, 2015 - I contacted SoFi regarding an advertised Student loan rate of 1.91 %. I was really excited to see SoFi 's advertise 1.91 % on student loan 's and went through the registration and application process immediately. Sadly the " best '' rate thy were able to over me was 3.825 % on a variable 5 year loan. I took a screen shot of the advertisement - The rate quote did n't pull credit score which I was surprised about but I know my credit is really high. Since they did n't pull a credit score, I also went through and try numerous permutations of of the rate quote matrix to try and see what did... |
Sallie Mae Student loan getting a loan qualify for a better loan than offered November 25, 2015 - - UNIVERSITY my loan rate is - percent variable..I think that is excessive to the point of criminal and they gave me variable instead of fixed so you know in the years to come with rates having to move up I will get killed ... .... ... |