Review and analysis of over 2,006 consumer complaints
| Continental Finance Company, LLC |
| Synovus Bank |
| Synchrony Financial |
| Wells Fargo & Company |
| PayPal |
| GE Capital Retail |
| Synchrony Bank |
| JPMorgan Chase & Co. |
| SunTrust Bank |
| Barclays |
| Navy FCU |
| TD Bank |
| Bank of America |
| Wells Fargo |
| Company | Complaints |
|---|---|
| Citibank | 314 |
| Bank of America | 269 |
| Capital One | 248 |
| JPMorgan Chase | 196 |
| Amex | 186 |
Citibank Credit card transaction issue April 7, 2017 - Company wants taxes for a contract that did n't state that I had to pay taxes in order to give me my free flights. Citibank Office of President statess that it is " known '' that I had to pay taxes when it was unknown. Free flights means free flights. If it is free the taxes are -. I also gave notice within 5 days as required per the - government for these types of purchases and I am still saying that I can/t get a refund.... |
USAA Savings Credit card transaction issue March 31, 2017 - When a payment is made to my credit card, whether it 's done via an electronic transfer or from a check, the creditor holds my payment from my available balance for 5-10 days. In other words, if I make a payment to my credit card my money is deducted from my checking account almost immediately but it 's not credited to the card 's " available credit '' amount for a week. My creditor floats my payment and earns interest off my balance instead of applying my payment timely.... |
Bank of America Credit card transaction issue March 31, 2017 - Our computer stopped working with a number to call to clean it. We were talked into placing $290.00 on our Bank of America card payable to - and they would clean the scam off of the computer. We contacted Bank of America the next day to not pay the charge as by that time we realized it was a scam. We were told by Bank of America that the charge had not posted yet so it could not be disputed, to call back. We have called a number of times and supplied documentation from a computer repair co. as second opinion that this was a scam. Bank of America has paid the scam co. and can only suggest ... |
Citibank Credit card transaction issue March 30, 2017 - In error a payment was sent by online banking to Citibank Diamond Preferred Credit card with a balance of $0.00. Company processed the payment despite - balance. Upon identifying the error company was contacted to request funds be returned. Company refused to return funds in time period less than 6 weeks. Numerous calls to customer services with no method to escalate complaints within their system... |
Synchrony Financial Credit card transaction issue March 29, 2017 - I have had to call Care Credit and/or talk to multiple representatives six times in twenty days. I have never experienced such horrible customer service and lack of professionalism. Every time I call Care Credit, I am told finance charges are being waived and that the payments will be adjusted from the Promotional Balance and placed on the Revolving Balance as I have requested. I am also told that the payments I am currently making will be applied to the revolving balance as requested. Yet, every single time I call or get a new statement, nothing I have requested has been done, or it has been ... |
Citibank Credit card transaction issue March 23, 2017 - I got contacted by - by an unsolicited phone call and they offered online services and they never fulfill with their end of the deal. They took a total of $3500.00 from me which $1900.00 I paid with my Sears Master Card Citibank. According to master card 's dispute manual I should be eligible for dispute with codes - and - and also have a good faith investigation. Which I am not having it and I am very upset with my credit card company. I am attaching a letter from the Attorney General which proves that they acknowledge that I am entitled to $5200.00. Hopefully you can help me w... |
Bank of America Credit card transaction issue March 23, 2017 - I got contacted by - initially on -/-/-. They said they would work on - pages of existing website, do much -, get sales, source codes, key words, get ranking and search engine optimization ( SEO ) all that for a fee and $50.00 per month. The representative was very persuasive and said I needed their services in order to my online business be successful and make money. I ended up paying a total of $5000.00 on my BOA credit card. I am disputing my charges because I was told I have 538 days. The charges were done between -/-/- and -/-/-. I would like to dispute all cha... |
U.S. Bancorp Credit card transaction issue March 21, 2017 - I had inadvertently sent an overpayment to US Bank which I requested a check refund. Instead of honoring my request or inform me that they could n't, they sent the payment back to my - which they ca n't find the refund. US bank has requested a trace number but it 's meaningless to the bill pay provider. Now I 'm out of $680.00 due to US bank 's oversight and lack of due diligence.... |
USAA Savings Credit card transaction issue March 21, 2017 - USAA credit card division has a collection agency harassing me daily for a phony charge of $3500.00 for merchandise that USAA has been in possession of for over two years!!!!!!!! USAA is full of lying, dishonest, scheming, unprofessional corporate creeps!!!!!! ATTENTION ALL MILITARY PERSONAL, PLEASE DO NOT BELIEVE THE USAA COMMERCIALS STATING THEY SUPPORT YOU!! THEY DO NOT!!!!! THEY WILL STICK IT TO JUST LIKE THEY DID ME!!!!... |
Citibank Credit card transaction issue March 18, 2017 - I made 2 online purchases of phone refill cards for - that were represented to give me 6 months of phone service for each card. I did received 2 phone cards but they were never activated /paid for by the seller. In other words I paid for 2 cards with zero value. In order to use the cards, I would have to pay the money all over again. I disputed the charges but Citibank denied the dispute since I did not return the cards to the seller. The seller never responded to my request for a return so that option was not available to me. - confirmed that the 2 cards can be used once they are paid f... |
Synchrony Financial Credit card transaction issue March 17, 2017 - I went to the dentist in pain after a -, he said I needed a -. For the first time in my time seeing him, he wanted payment for procedure up front instead of sending it to my insurance as usual and as my insurance says is supposed to happen with in-network providers. I could not afford the procedure in cash, and would have usually walked away to get a second opinion. However, then my dentist 's assistant said there was a deferred payment credit card option that is just " great. '' While I was still in pain in the dental chair in the back of the office they presented me with a CareCredit a... |
U.S. Bancorp Credit card transaction issue March 17, 2017 - I was contacted by - back in -/-/- and I paid them $2000.00 with my US Bank credit card, apparently for their " Business Concierge '' package. It was my understanding that they were going to increase my online presence by managing my online reputation, therefore increase my SALES. Well it has now been a while, the reason why I am writing to your agency is because they promised me in writing my refund on -/-/- and they are not complying with their word, I called them several times and no word from them. They are being dishonest and I need your help with that. I am attaching the r... |
Bank of America Credit card transaction issue March 16, 2017 - I have - credit cards with Bank of America, and have a GOOD history of making my payments on time. This month, however, someone was late sending me a check, and the cards were A FEW DAYS past due. On Sunday, -/-/2017, I was away from home and stopped to buy gas. My credit card would n't work. Luckily it took my debit card. This was on a Sunday afternoon. I called my bank as soon as this happened, and was told that because I was A FEW DAYS LATE, they had turned off my credit cards WITHOUT WARNING. What would have happened if I had n't had my debit card with me? I was a good - miles aw... |
USAA Savings Credit card transaction issue March 8, 2017 - I was contacted by Alpha Tech on -/-/2016.I received a lot of phone calls concerning search engines, key words, algorythms I ended up signing up with them, I paid them $3500.00 plus $75.00 per month on my USAA Mastercard , I would like to dispute those charges made by - last year on -/-/2016. They promised me a web page, on 1st page in 30 to 45 days all I received was a lot of phone calls from different representatives offering more services and asking for more fees stating in order that my business be successful I needed a new service. Needless to say my website never moved up and ... |
U.S. Bancorp Credit card transaction issue March 7, 2017 - i have been with us bank for years with -. card. On -/-/- i stayed in NH - there was no hot water at - on -/-/- i reported it immediately. nothing but excuses reports to BBB have just said we are sorry i request refund its ignored. I do not like that its possible you will give me a problem about this. by - -/-/- i was leaving and that is when it was discovered. there was nothing more for me to do. i want and am entitled to a refund without a problem i dont like getting a letter saying it may not be successful it better be. i am not paying it. - would have alread... |
Synchrony Financial Credit card transaction issue March 7, 2017 - Unrecognized charge. Multiple claims to Synchrony bank and - ( that withdrew the money ) to give my money back had no result. They keep the stolen money... |
Citibank Credit card transaction issue March 6, 2017 - We purchased a - insurance policy through the - prior to -/-/-. Payments were made via a Sears Credit Card through - at various - pharmacies for the - insurance policy starting in -/-/-. From -/-/-, until -/-/-, - had our wrong address. Therefore, any correspondences from - did not get to our residence in a timely manner. In addition, the - website was not available for an extended period of time. Without our knowledge, our health insurance policy was cancelled in -/-/- retroactively back to -/-/-. We however, without knowing our policy h... |
Citibank Credit card transaction issue March 4, 2017 - Used my citibank American Airlines card to make a purchase for a vacation plan in - in -/-/2016. Came back to the - and found out that the companies made promises that they were not willing to actually do. A third party company was used to sell the services. There phone numbers are n't answered during business hours and Citibank and myself could not get in touch with them but the company that they contract was with keeps referring me back to them for the services that are supposed to be " free '' and basically I have gone back and forth with them about that. CitiBank reps are only hear... |
Wells Fargo & Company Credit card transaction issue March 4, 2017 - I have reported my card stolen - different times now. Every time this causes me to open a new credit account. I 've told the bank and - that the reason I keep reporting it stolen is because - keeps getting access to my new card. Visa is providing them this. I told - to stop getting my new card number, and they have refused. They also refuse to let me cancel except in person or by mail which I can not do.... |
Bank of America Credit card transaction issue February 28, 2017 - I received a letter from my bank, Bank of America stating that my transactions ( - charges : - of $4100.00 from - on -/-/2016, a - - of $1900.00 from - on -/-/2016 and a - of $500.00 from - on -/-/2016 ) are currently past the time frame to dispute ( 60 days ). Which after some research I found out that I have up to one year from the date of the statement to dispute using claims and defenses. I was charged by these companies for services that were not provided as described. I am very upset the way they are treating me as a customer and not even g... |
Synchrony Financial Credit card transaction issue February 27, 2017 - Over paid Synchrony Bank $1200.00 after a stop check payment failed to attach. Called Synchrony Bank on -/-/2017 and they said I had to wait 10 days for the overpayment check to clear and another 2 weeks to process reimbursement to me. I do n't understand why a financial institution would take two weeks to process reimbursement. It seems like it 's a great way for a financial institution to collect interest on money that does not belong to them. The women I spoke with did not provide any type of confirmation number to evidence that the request had been made and that reimbursement would fol... |
Citibank Credit card transaction issue February 26, 2017 - A credit was applied from - to my credit card account, dated -/-/2017. On -, I used -, on the CitiCard website and asked the credit balance amount, approx $750.00, to be sent to my bank account. This is the same bank account used to make payments for the credit card use. I was told it would begin processing on the next business day, -. I called CitiBank on - asking for the status of the credit balance refund request and was told the refund was initiated on -. They could not explain why it was not initiated on - even though I had not used the credit card since -. I d... |
Synchrony Financial Credit card transaction issue February 24, 2017 - Unfair business from creditor. I had an Old Navy Credit Card since -. I have never looked at my balance. I just paid online every month. In -, I reviewed the statement on line and there was an item of $19.00 and $8.00 which I am sure this item was not mine. I went back to all the statements in - and -, Old Navy has been billed me the same amount every month. I have contacted Old Navy in - - but I got direct to the machine system. Then I sent a letter in -. Old Navy promised to refund me the money that they have mistaken billed me since -. Again, same item shows on ... |
Synchrony Financial Credit card transaction issue February 20, 2017 - I paid off my TJ- Rewards Card ( Synchrony Bank ) on -/-/- ( cleared my bank ). This is a week later and TJ- has not credited my account. They claim my payment arrived, however have been holding funds for a week.... |
Atlanticus Services Corporation Credit card transaction issue February 18, 2017 - Fortiva is the servicing company who handles my - card. I 've had other issues with this care, one that I had to report previously to your agency. I am back to file a complaint against them for how the handle the payments that are made toward the balance. I made the minimum payment due on - -, - and the funds were removed by - on - -, -. I reviewed the account online and it says I have $84.00 available to use. I went to a - store close to my residence today and tried to purchased $81.00 worth on cleaning products for my home. The cashier was great and tried it tw... |
Synchrony Financial Credit card transaction issue February 16, 2017 - I had furniture store card in 2016. I made my payments every month in 2016 by check. They convert the check into electronic debit. My checking account was debited for each electronic check to card company. The card company charged my checking for a second payment every month in 2016. I did not notice the duplicate debits on my account. I thought they were the same single payment. Also, my store credit card statement only showed one payment. When I made the payoff payment in -, I noticed another payment to them came afterwards for a different amount. This is how I learned that they have be... |
Citibank Credit card transaction issue February 16, 2017 - I had an answering service with - - - which I canceled. They charged me extra after cancellation. I brought the issue to my credit card company, Citibank, attention. I provided all the facts of the matter and they still did not reverse the charge. The answering service company was not answering the forwarding calls which is the reason I pay for this service. My colleagues informed me about the lack of service as they could n't get in touch with us. I contacted the company on - - and canceled service stating that they have not been answering my business calls being forwarded to t... |
Citibank Credit card transaction issue February 14, 2017 - I was making a $1900.00 cash payment for my Citibank credit card at a Citibank ATM. During the transaction the ATM reported that the transaction could not be processed at this time and was canceled. The ATM returned $230.00 cash but the rest was left stuck in the ATM. I did get a print out from the ATM that the transaction was canceled and to contact the customer service number. A case/investigation was opened but then closed since I did not have a receipt of the transaction. I have opened multiple cases with Citibank and they all end the same way - being closed since I do n't have a recei... |
NetSpend Corporation, a TSYS Company Credit card transaction issue February 14, 2017 - Was overcharged for a hotel stay on -/-/- and have asked for the overcharge of - be credited back to my account. I have provided documentation proving that there was an overcharge and have gone back and forth with Netspend Dispute Resolution Dept for months now without any response or correction of said charges ( see attached information for details ) I am looking for resolution for CLAIM # - - that I have sent numerous requests dated -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/-, -/-/- and -/-/-, -/-/-, -/-/- and -/-/- and I get the... |
Bank of America Credit card transaction issue February 13, 2017 - Bank of America refused to correct their multiple errors. This is for a Visa card. BoA deducted close to $5000.00 from my checking account and has refused to return it. At the time ( -/-/- ) I spoke with - customer service reps who insisted their mistake was corrected and the money would be returned. I was provided $5.00 at my insistence to cover interest for what could be a couple of days. This withdrawal was due to a customer service error. A few weeks prior I had obtained a balance transfer on this credit card. I changed the automatic payment from pay full statement balance ... |
Citibank Credit card transaction issue February 13, 2017 - On -, I did a balance transfer of $15000.00 online using my credit card on Citibank website for a $450.00 fee. However, on -/-/-, the full balance plus interest was paid off automatically instead of just the minimum due being paid. The amount was paid off from another bank account. Even though the amount was bounced due to insufficient fund, Citibank tried multiple times to withdraw the fund in the next few days and overdraft fees were charged multiple times. I realized about the error and called Citibank on around - - and they promised to provide me an adjustment within a fe... |
Citibank Credit card transaction issue February 13, 2017 - I made a charge on my credit card and later discovered that it was a scam. When I got back to the states I tried to cancel with the company and was given the run around. I contacted CitiBank and made a complaint. Apparently I did the complaint incorrectly according to them and because of this the dispute was cancelled and my $2900.00 ( they game me a $110.00 credit ) became my responsibility even though the company has given me absolutely NOTHING for the money. CitiBank states that I was suppose to dispute the amount ONLY but did so afterwards. I have never had this concern. I have no way ... |
First Hawaiian Bank Credit card transaction issue February 12, 2017 - In - 2016 called First Hawaiian Bank 's Consumer Service to let them know about a fraudulent charge on my credit card. The representative said she would reverse the charge and told me the balance I owed which I paid. This same fraudulent charge appeared back on my next statement so I wrote a letter regarding such to - - the Ops Mgr. He says that I should have placed my complaint in writing and that the time to do so had Expired. To me this is disingenuous and hypocritical. My response is that their Customer Service representative led me to believe that the problem had been resolved. T... |
Citibank Credit card transaction issue February 7, 2017 - I would need your help disputing some charges on my Citi Visa card. Please investigate all charges made by - - - and -. - was my first contact regarding setting up a website. After them other companies started to call me to offer online related opportunities. - contacted me so I could have my online business company officially set up. There are - parts to - : The first - sets up your company for you by getting it licensed in your state and all the paperwork needed to do so. $1600.00 The second group works with you to get your credit established with - - -.... |
U.S. Bancorp Credit card transaction issue February 6, 2017 - US Bank decided to close my credit cards in retaliation for filing a complaint against them. They are now stealing money as they havent credited payments to my accounts. They assigned new account numbers and am trying to make payments. They have stolen over - and it needs to be credited to my accounts. THIS IS THEFT.... |
Citibank Credit card transaction issue February 2, 2017 - I purchased an item in - from a vendor in the -. This vendor knew we lived in Alaska and charged shipping at the time of purchase. Turns out that in - when finally ready to ship the product they dumped it off with a shipping company and never checked back up on it until I continued to follow up. Turns out they could not figure out how to ship it and a shipper that we mentioned shipped to Alaska was almost quadruple the price they charged us for shipping. I opened up a dispute with both paypal and my credit card company Citibank Costco Visa in -. Once the vendor knew there was a dis... |
Citibank Credit card transaction issue January 31, 2017 - I am contacting your agency because I need your help in disputing some charges done on my Mastercard At & t Universal credit card by some fraudulent companies. I have paid several companies thousands of dollars for various online business related and have found myself as a victim of a professionally orchestrated scam. After I paid one company my phone got inundated with calls from these companies offering me their services. I would like you to investigate a all charges done on my card by - charged on -/-/2015. They contacted me after I clicked an ad for a " work from home '' business oppo... |
Citibank Credit card transaction issue January 31, 2017 - I am contacting your agency because I need your help in disputing some charges done on my Mastercard At & t Universal credit card by some fraudulent companies. I have paid several companies thousands of dollars for various online business related and have found myself as a victim of a professionally orchestrated scam. After I paid - company my phone got inundated with calls from these companies offering me their services. I would like you to investigate a charge of $2500.00 done on my card by - charged twice on -/-/2015 and -/-/2015, total of $5000.00. They contacted me b... |
Citibank Credit card transaction issue January 31, 2017 - I am contacting your agency because I need your help in disputing some charges done on my - - - - - credit card by some fraudulent companies. I have paid several companies thousands of dollars for various online business related and have found myself as a victim of a professionally orchestrated scam. After I paid - company my phone got inundated with calls from these companies offering me their services. I would like you to investigate a charge of $6100.00 done on my card by - - - - charged on -/-/2015. They contacted me by an unsolicited telemarketing pho... |
Citibank Credit card transaction issue January 31, 2017 - I am contacting your agency because I need your help in disputing some charges done on my Mastercard At & t Universal credit card by some fraudulent companies. I have paid several companies thousands of dollars for various online business related and have found myself as a victim of a professionally orchestrated scam. After I paid - company my phone got inundated with calls from these companies offering me their services. I would like you to investigate a charge of $490.00 done on my card by - charged on -/-/2015. They contacted me by an unsolicited telemarketing phone call.- ... |
Synchrony Financial Credit card transaction issue January 30, 2017 - Synchrony bank failed to credit my payment of $250.00 on -/-/2016. When I called them to discuss they were unwilling to accept my bank statement as proof that a payment had been sent to them electronically by my bank ( - ). They were completely unwilling to work with me on getting this resolved. Currently the minimum payment due that I owe is $110.00 yet I have now been charged 2 months of late fees and my credit score has completely tanked.... |
Wells Fargo & Company Credit card transaction issue January 27, 2017 - I purchased tickets for " - '' musical at the - ( - ) on -/-/- in the amount of $330.00 on my Wells Fargo Credit Card. However I thought I selected Saturday instead of Sunday. Immediately ( less than 10 minutes ) after noticing the error, I contacted the vendor on a chat session ( only available form of communication ) and they clearly stated that they have a no refund policy/exchange policy. The only recourse in which they recommended, is that I personally resale the tickets. I then contacted Wells Fargo customer service and clearly explained the aforementioned occurrence. I a... |
USAA Savings Credit card transaction issue January 27, 2017 - I have a secured credit card with USAA and when making payment for use available balance USAA allows for indefinite hold on payments as listed in their universal terms and conditions. If do n't agree with universal terms and conditions funds will not be released to hold on funds with secure card. Listed is their policy : When we credit Payments. Payments received by us before - Central Time that meet the payment conditions in section - and on your bill will be credited as of the day of receipt. Payments that we accept that do not meet these requirements will be credited within 5 days u... |
Wells Fargo & Company Credit card transaction issue January 23, 2017 - Earlier last year after being contacted about an online business opportunity by - - - I ended up paying them. I am unsure exactly how they obtained my information but since that I feel that I have become a target in what has turned out to be a work from home online business scam. I have now paid $13000.00 in total to these scam companies ( $8500.00 to - - - ) Between them and their undisclosed partners with absolutely nothing to show for it.So I would like to dispute all charges from - - - done on my Wells Fargo card. They promised to advertise my website so it w... |
Synchrony Financial Credit card transaction issue January 23, 2017 - - visit on -/-/2016. I filled out their forms and I qualified for their - program '. Vet took my - to examin him and staff person came in and said it would be around $49.00 for the visit. Vet came back and said they would draw blood. Vet said my - would need medicine and I gave them my pharmacist 's phone number. Went to desk to check out. That 's when the desk person informed me that my bill was $130.00. I asked why when the first person said it would be only $ -, desk person told me blood draw was extra. I told that I did n't have that much in my bank account to pay. Sta... |
U.S. Bancorp Credit card transaction issue January 23, 2017 - I am reaching out to your organization in hopes that you can assist or at least help me to see that my complaint is acknowledged. I have paid several companies thousands of dollars for various online business opportunities and have found myself as a victim of a professionally orchestrated scam. After I followed an online link to make money at home by entering produce reviews I was inundated with unsolicited telemarketing phone calls from companies offering an online at home business. - - - - - - was - of them. They contacted me initially on -/-/2016 and they charged ... |
USAA Savings Credit card transaction issue January 19, 2017 - I purchased a - garage door through -. The installer - - - installed damaged panels instead of alerting me to this and installing non-damaged door panels. Furthermore, even by their 3rd visit they still did not install the door hardware or even use the proper bolts, and they damaged the framing of my house too. Some how -, my credit card issuer, has ruled in - 's favour even though - never even sent in any documents! I though sent in 2 letters with photos of the damage and lack of door lock, handle and kickplate! I was told by USAA that I can have the case re-examined ... |
Synchrony Financial Credit card transaction issue January 19, 2017 - I did a kitchen install with Lowes in - - NJ, it was a very frustrating experience and after not getting resolution from the store I put in a revoked charge and reached out to the CEO in North Carolina. The store reached out to me and requested a meeting where they asked me to email them releasing the funds revoked. They spoke of compensation however did not mention an amount. I was uncomfortable releasing the full amount not knowing what the compensation would be. I expressed this to the store manager - at the time. After a few days I received a letter from the bank letting me know t... |
Synchrony Financial Credit card transaction issue January 18, 2017 - I am contacting your agency because I need your help in disputing some charges done on my JC Penny Mastercard by a fraudulent company. I have paid several companies - of dollars for various online business related and have found myself as a victim of a professionally orchestrated scam. After I paid one company my phone got inundated with calls from these companies offering me their services. - - - was one of them and I would like you to investigate all charges done by them on my JC Penny Mastercard. They charged me twice once on -/-/16 for $3000.00 on the statement says -... |
Bank of America Credit card transaction issue January 18, 2017 - I made a payment to Bank of America from a checking account ( - ) that I am not actively using, thus the account did not have sufficient funds for the payment. I contact BOFA on -/-/17, a day after I made the payment and realized my mistake, and asked them to cancel the transaction. They advised me on the phone at that time that the payment from the - account would be reversed. During the same call I also made a payment over the phone with my new checking account ; that payment was immediately processed. On -/-/17 the initial payment from my - checking account still had n... |
Synchrony Financial Credit card transaction issue January 17, 2017 - My payment was sent on -/-/2016 the payment was sent with tracking. The tracking number is - and confirms the payment was received by Synchrony on -/-/2016 at -. The check was drawn from our title company under check # - is in the amount of - that should have paid the card in full. Synchrony has taken the stance that they ca n't find it and it 's my problem and not theirs even though I have provided them with the tracking and check information.... |
Synchrony Financial Credit card transaction issue January 17, 2017 - I went into the - - at the - - on Thursday - - and made a $150.00 check payment. I signed the electronic check agreement and received my voided check and receipt. I attempted to use the card to make a purchase. It was denied. I called customer service and was told that it took - to 48 hours for payment to clear. I knew this was not true as I am an associate at the store and people do this all the time. ( The $150.00 check cleared my bank account Friday morning. ) I was told to call back Friday. I called back Friday and now was told it would clear Saturday and if not to... |
Citibank Credit card transaction issue January 16, 2017 - I was charged $170.00 in a foreign country by a travel agency under false pretenses. I immediately contacted Citi to dispute the charge/report the fraud. Citi opened an investigation and asked for supporting details/documentation, which I provided. Citi then closed the investigation in the merchants favor without providing clear details as to why the merchant was protected instead of me the customer. This credit card advertises fraud protection and $0.00 liability in events of fraud, but in this case, I have not been protected.... |
Citibank Credit card transaction issue January 13, 2017 - I had a contract with - advertising for my - career. I cancelled the contract and followed the contract to the letter. Supervisors and everyone at Citibank that I had spoken with agreed that I followed the contract. However, they stated since - 2016 that they are still reviewing my case after - only gave me a partial refund. They shorted me some -+ dollars. I continue to ask the dispute supervisors at CITIBANK that since they agree that I followed the contract, why was my money being held captive. They stated something to the fact that they have to wait to hear from - about r... |
Discover Credit card transaction issue January 12, 2017 - I have been trying to dispute several charges on my Discover credit card and after the last time I contacted your agency Discover opened the disputes and told me that they had issued provisional credits and allowed the merchants 45 days to respond or the credits would remain permanent. Two merchants provided responses that I am refuting, however, I have not heard anything on the remaining charges since. I would like someone to communicate the status of my disputes with - on -/-/16 in the amount of $500.00. - on -/-/16 in the amount of $5500.00 - - on -/-/16 i... |
Barclays PLC Credit card transaction issue January 12, 2017 - First I am complaining about a fraudulent transaction by - on my Barclay MasterCard ending in # -. I made a legitimate purchase on -/-/2016, but after much delay in receiving my purchased items. I contacted the company directly, and hey hold that per - the package was delivered and signed for. However, while I can not dispute what - claims to have occurred, I can attest, that it was not me that received and signed for the package and I have not received them to-date. After speaking with the vendor and getting nothing of production, I 'm forced to begin acting as my advocate in ... |
Synchrony Financial Credit card transaction issue January 12, 2017 - I am contacting your agency in hopes you can help me with some charges on my Walmart Mastercard ( Synchrony credit card ). I would like to dispute all charges made by - aka - Web Stories LLC. I was contacted by an individual who said that he found out that I had purchased an - Affiliate membership and that unless I had an unique Web Site and a way to bring me a lot of traffic ( visits ) to it, that I would never make any money. He said that he could do all of that for a fee. We discussed several options and decided that his $12000.00 package would work best for me. Which I paid $50... |
Pentagon FCU Credit card transaction issue January 12, 2017 - On - previous occasions such as this, - - has configured software logic into their banking system designed to force me into penalties and interest charges on a 0 % credit card offer by not allowing me to make a transfer or even pay my balance due. After many conversations over the phone I am told that a checking account balance must be resolved before this account may be brought current. These - have nothing to do with - another and should be considered fraudulent behavior by the CFPB.... |
Discover Credit card transaction issue January 12, 2017 - On -/-/-, I purchased a 7-day fare-lock service for a - flight with my Discover card. The automatic purchase was not selected at the time of the purchase. Prior to fare lock expiration, I purchased the ticket using the - credit service. After the purchase I received notification from - regarding the recent purchase from -. I chose - due to the promotional offer of 0 % APR for 6 months for purchases over $99.00. I noticed the charge on my Discover card several days after the initial purchase. My - credit account is not linked to my Discover credit card. I contacted Disc... |
Bank of America Credit card transaction issue January 11, 2017 - I am writing to your agency in hopes that you can assist me to dispute some charges done on my Bank of America card by these fraudulent companies : - and - LLC. I got contacted by these companies by unsolicited telemarketing phone calls. I have paid these companies thousands of dollars for various online business related and have found myself as a victim of a professionally orchestrated - - company that I would like you to dispute the charges is - they promised me to build me a website, do - work, coaching. They said they would do all the marketing required to have a success... |