Review and analysis of over 6,679 consumer complaints
| First Financial Services, Inc. |
| NVR Inc |
| Fidelity National Financial, Inc |
| Whitney Bank |
| Homebridge Financial Services, Inc. |
| Quality Loan Service Corporation |
| Banco Popular de Puerto Rico |
| Company | Complaints |
|---|---|
| Bank of America | 1,162 |
| Wells Fargo | 740 |
| Ocwen | 580 |
| JPMorgan Chase | 572 |
| Nationstar Mortgage | 379 |
U.S. Bancorp Mortgage settlement process and costs April 12, 2017 - Whilst getting a replacement debit card, due to a stolen account number, the personal banker suggested a refinance on my existing FHA mortgage. She said she could beat the rate I had, but I need to submit some info to " LOCK '' in the rate, which could be done over the phone. However once everything was completed & we showed up to sign the paperwork, there was a higher interest rate than what we had " locked ''. Then the manager to tell us they do n't lock rates. And we had to wait for everything to go through before we would know what it is. In other words, w/o telling us in advance, they cla... |
U.S. Bancorp Mortgage settlement process and costs April 6, 2017 - I am furious of the way US Bank has handle my - of credit. I was asked to provide prove from US Bank offering a settlement. I provided a letter stating US Bank was willing to settle with me if I pay them $19000.00. After I when to a US Bank branch and deposit the $19000.00 US Bank is denying me my settlement documents. Agent - disclose to me there is no record of the document I presented. This is a huge problem because I deposit US Bank the amount they were requesting to settle. This is prove US Bank is practicing fraudulent and deceptive practices in order to deny me any assistance.... |
Ditech Financial LLC Mortgage settlement process and costs April 5, 2017 - My husband and I own a - - - property which is encumbered Ditech and, despite dozens of contacts with Ditech, we have been unable to get them to release the property. Ditech 's failure to respond may harm our ability to honor a contract on our home, which is currently marketed for sale. After 15 phone conversations, emails with 7 different departments and faxes to three different fax numbers, Ditech has failed to respond to our request. Our home and our neighbors ' home were misidentified on the property assessor requiring modifications of the deeds of trust and legal descriptions of ... |
Round Point Mortgage Mortgage settlement process and costs April 5, 2017 - On multiple different occasions, Round Point Mortgage has been unable to handle my escrow account accordingly. First, once they obtained the loan, I was charged the same amount of money for city taxes as I was for my county taxes causing an additional $ - yearly addition. After providing documentation multiple times over a matter of three months, it was finally rectified. During those three months, all of my emails and secured messages went unanswered. It took upward of ten calls to finally have someone look at it and give me a guarantee that it would be adjusted. Now, I have submitted new ... |
Washington Federal Mortgage settlement process and costs April 5, 2017 - Washington Federal is continuously ignoring my request to remove lien for - for a Deed of trust that violated RCW. 61.24.020 and many others. RCW 61.24.020 Deeds subject to all mortgage laws - Foreclosure - Recording and indexing - Trustee and beneficiary, separate entities, exception.RCW 61.24.010Trustee, qualifications - Successor trustee.You control the debt, you control everything. ( 3 ) The trustee or successor trustee shall have no fiduciary duty or fiduciary obligation to the grantor or other persons having an interest in the property subject to the deed of trust. Under RCW 61.2... |
Bank of America Mortgage settlement process and costs April 3, 2017 - i received your letter today ( -/-/- and in emailing you too tell you that i have sent a letter to the court appeals judge and requesting papers to file a suit against bank of america for mortgage fraud. now you people and the bank of america has all the information and proof you need to send me back my $14000.00 because the money is mine and not yours or the government. it came out off my - - money, mine, not yours or the government and when i get the forms ill send a copy of the check front and back. i was hoping it wouldnt have to go to court and we could settle it peaceable bu... |
New American Funding Mortgage settlement process and costs April 1, 2017 - BELOW ARE - COMPLAINTS THAT WE HAVE AGAINST NEW AMERICAN FUNDING, WHICH ARE : ( 1 ) - ILLEGALLY HELD REFINANCED FUNDS FOR TEN DAYS, WHILE THEY CHARGED $80.00 PER DAY FOR THE LOAN PAYMENT ; ( 2 ) TWENTY-NINE DAYS AFTER THE FUNDS WERE DISPERSED FROM OUR REFINANCED LOAN, NFA ( THROUGH - ) CONTACTED OUR CREDITOR AND ILLEGALLY REQUESTED THE REFUND OF $5700.00 WITHOUT PROVIDING ANY REASON OR WITHOUT CONTACTING OR INFORMING US. Here are the details of our complaints : We closed a refinance mortgage with New American Funding ( NAF ) on -, 2017, which included loan consolidation of $3... |
Bank of America Mortgage settlement process and costs March 30, 2017 - Bank of America Home Loans provided incorrect information as to where I should wire our down payment for our new home. We ended up following their instructions and wiring the money and were informed later that the funds had n't been received. Our funds are currently in limbo as a result of Bank of Americas 's complete incompetence.... |
American Financial Resources, Inc. Mortgage settlement process and costs March 29, 2017 - I paid for a house appraisal in -/-/2016 asked for by AFR doing business as Elend. I had applied for the Refi loan in -/-/2016. I submitted all documentations they asked for. It took them so long to process the loan papers that the " 4 '' months window for the validity of the appraisal ( per their loan employee ) they gave me, expired. In -/-/2016, they demanded that I re-appraised my property again. I objected as it was on their end that the process stalled. I asked for a refund for the appraisal costs as I found a more reputable company to process my loan. The loan officer I spoke to a... |
Select Portfolio Servicing, Inc Mortgage settlement process and costs March 29, 2017 - I asked for a loan Modification ... .has paid the trail period a few times ... But the loan interest is still high and the payments not as good as - and otehr banks ... THey are not discountqsing THe Obama - discount of $100000.00 per mortgage ... loan ... Iasked for a modification agreement not a lien modification agreement ... .We both must agree on something and erase all the arrears since this loan is a toxic loan, given up from - - They should give what the consumer can afford ... SPS servicing can only erase $300.00 or less on d payments infact other banks and collection ... |
BB&T Financial Mortgage settlement process and costs March 26, 2017 - 1. On the advice of a branch executive at the - branch, we decided to refinance our existing second mortgage to reduce the interest rate from 7.8 %. 2. We started the process with -, the market leader at the same branch, in -/-/- requesting to borrow $ -. Part of this was to pay-off the 7.8 % second mortgage, and the remainder we would use to do some work in our backyard. 3. - told us that that we would not be responsible for any finance charges, points, closing cost and appraisal fees. 4. Later we were then told that underwriting requested documents from -. because of a... |
Movement Mortgage Mortgage settlement process and costs March 23, 2017 - On our initial meeting with Movement Mortgage on -/-/2016, they presented their closing cost estimate and our interest rate of 3.75 %. They noted that because my wife is employed by - that we would receive a $2000.00 credit towards closing. They wrote this on our paperwork they gave us which is clearly visible on the attachment, and - also shows this credit on their employee discount webpage which we have enclosed as well. Fast forward 1 month and we find out our expected closing date of -/-/2016 has been pushed back to -/-/2016. We decide to let our rate lock expire and we will ... |
Ditech Financial LLC Mortgage settlement process and costs March 23, 2017 - Good morning. I 'm trying to settle my home loan with Ditech. My home has been listed on the market for over a year. I finally found a buyer who is offering $18000.00 CASH to purchase the home. It 's a mobile home in a park. Unfortunately, I 'm underwater on my loan. I owe $29000.00 and have been paying on the loan for 17 YEARS and am current on the loan. I just want to sell it and get out of the mobile home park. At first, Ditech told me to do a short sale application, which I did. That was denied because they do n't do short sales on mobile homes in parks. That was run-around # 1. So I w... |
Lennar Financial Services, LLC Mortgage settlement process and costs March 23, 2017 - This was an issue in loan closing for the house we bought from Lennar in -. My wife and I felt that pages of signed Loan Documents we signed from the assigned Mobile Notary were lost. - was the designated title company for this particular deal and they contracted a mobile notary to come to our residence in - to sign the loan documents. This procedure was meticulously undertaken and took over an hour to complete. Thick duplicate copies ( loan documents ) were left in our possession wrapped by a rubber band when the notary left. We were also told that she will review these signed docume... |
Freedom Mortgage Mortgage settlement process and costs March 22, 2017 - I got an offer in the mail from Freedom Mortgage at Freedom Mortgage - Ohio - I applied for an adjustable rate mortgage on my home they sold me on this .Here is the problem they sent a closer to my home to close the loan and he saw that my daughter was living in my home with me and he suggested I put her on the title as she was not on it, Time passed and I needed to refinance and so I began to seek a new loan and they denied me the loans based on my daughter having judgments against her and now she is on the title I live on a fixed income and can not afford the loan now soon the rates wi... |
Bank of the West Mortgage settlement process and costs March 21, 2017 - I signed disclosures and locked in a 60 day rate with Bank of the West on -/-/2017. I received a revised loan estimate on -/-/2017 saying " pricing changes upon underwriter review - non QM loan '' which added $3800.00 or .5 % discount points to our loan. However, the sales price has been the same since I opened escrow on -/-/2017. Prior to this incident, I kept receiving disclosures in the mail with high discount points which did n't match the advertised rates for the day. I also wondered why other banks were able to do edisclosures but this bank was the only one that sent disclosures ... |
Pine Court Holdings, LLC Mortgage settlement process and costs March 16, 2017 - I locked in a refinance rate of 3.875 % on -/-/2017. Underwriting complete, loan was preapproved. On -/-/- I was told rate is going up to 4.125 % due to manual underwriting. Is this legal?... |
American Advisors Group Mortgage settlement process and costs March 14, 2017 - I recently refinanced my reverse mortgage. I went to receive my first distribution check a few weeks ago at -. Mistakenly I was given the commission check of the broker and was horrified to see he had been paid $12000.00 to originate this loan. I discovered that the lender AAG, Inc and the broker were using " premium '' pricing to increase their profits at the expense of myself and I 'm sure many other elderly people. - of MTI Toolbox had originated this loan at - points above par without my permission and without any disclosure that this was happening. I believe that this is a new ... |
Williston Financial Group Mortgage settlement process and costs March 13, 2017 - Complaint against Williston Financial Group National Title Insurance Company ( WFGLS ) I received a notice from the County of San Diego 's Assessor 's Office that the title paperwork from my condo refinance was filed incorrectly and that if not corrected, I would have my property taxes reassessed. I notified WFGLS and they provided corrected title documentation which was notarized in -. Unbeknownst to me, WFGLS did not file the corrected paperwork that was signed in - with the County of San Diego. Apparently, WFGLS felt it was not necessary and did not file it. In -, I received a not... |
Equity Loans LLC Mortgage settlement process and costs March 8, 2017 - I purchased a home and feel as though not only did my realtor nor did the preferred lender were and did n't act in my best interest. I applied and was approved for a USDA loan and desperately needed to move as I was in a bad situation. Both parties were aware of the situation and knew I had a - son I needed to purchase a place ASAP. I was originally approved for a USDA loan and searched to find a property in the zones specified. I did so after hunting for a couple months. I only have - for my son and my self. My son was - at the time and any child support if received would end -. M... |
Regions Financial Corporation Mortgage settlement process and costs March 8, 2017 - We obtained an equity line from Regions Bank in -, 2016. We were n't given the loan documents prior to signing them and still have not been provided with executed copies. We were told on more than - occasion by the loan officer prior to signing the loan documents that we would not have to pay a $1500.00 prepayment penalty if we closed the equity line within two years, if the reason for closing the equity line was due to the sale of our home. We recently sold our home. When we ordered the payoff, Regions included the $1500.00 prepayment penalty in the payoff. We then spoke to the loan... |
Wells Fargo & Company Mortgage settlement process and costs March 8, 2017 - -/-/2016 My wife and I applied for a mortgage with WellsFargo. -/-/2016 Completed an RPA on - -, Ca -, that included a security deposit of $14000.00, based on the assurance that Wells Fargo agreed to the timeline and that financing could be completed in order to not jeopardize the deposit and fulfill their responsibilities as dictated by the Truth in Lending Act. -/-/- WF loan officer Loan officer emailed then called and spoke with my agent to tell her that the loan was approved. ( I have electronic copies of this email ). This approval was made with full knowledge of the... |
Stonegate Mortgage Corporation Mortgage settlement process and costs March 7, 2017 - I 'm having extreme difficulties with Stonegate Mortgage Company that has been ongoing for the past 3 months. I have a current - loan that is open and still pending because of discrepancies with the contractor ( I have proof, pictures, and the HUD Consultant as a witness ). My loan officer at the bank in charge of the Construction loan is -. I have even tried to reach out to her Sup - to no avail. This is my very first property and I have no prior experience with any of this so I have called them repeatedly for someone to explain every detail to me but they have refused to take any mo... |
Specialized Loan Servicing LLC Mortgage settlement process and costs March 3, 2017 - I was working with - - -. I received a packet from the mortgage Co. Specialized Loan Servicing LLC Saying they had approved us for a Standard Modification. The interest rate was suppose to be lowered and it 's still the same. The payment only went down about $200.00. I am disappointed about it too because they said that it would be about $600.00. - $700.00. monthly payment. Now it 's -. And after the end of the payments we 'll owe a Balloon payment of $76000.00. I am not understanding this. Need a lawyer.Which I do n't have the money for.... |
Wells Fargo & Company Mortgage settlement process and costs March 2, 2017 - my wife and I have a - loan. We have never missed a payment.When my wife and I signed the papers we were told it was a fixed rate mortgage. It was not explained how the interest was applied. Interest goes up just about every month. We have requested a modification numerous times, to no avail. We borrowed $200000.00. Upon request of the doc 's we learned that the amount that we have to pay over the term is $480000.00... |
Santander Bank US Mortgage settlement process and costs March 2, 2017 - On -/-/-, we applied to refinance our mortgage with Santander Bank. We had originally taken a mortgage out through Santander Bank in -/-/-. After we applied, the appraisal for our house came in extremely under market. This caused a reduction in the amount of our home equity line with Santander. Our home equity line available credit limit was $100000.00. After the low appraisal, it was reduced to $82000.00. We had already borrowed above the $82000.00 limit and we explained to Santander that we would not be able to bring the excess amount borrowed in cash to the closing, which wo... |
Ditech Financial LLC Mortgage settlement process and costs March 1, 2017 - In mid-/-/- of last year, -/-/2016, I took a cash-out refinance with -. The title company was -. The closing disclosure contained a 'clerical error ' that was caught hours before the loan was to close and long after the signed and notarized documents were received by the Title and Lender. Having been informed at the last minute of this $1000.00 error, not in my favor, I was forced to sign a revised CD. Now, it turns out that my previous lender, Ditech, did not receive the full payoff amount from the title company. Unbeknownst to me until I pulled my credit report last week, dit... |
Freedom Mortgage Mortgage settlement process and costs February 25, 2017 - WE SIGNED LOAN FINANCE DOCUMENTS TO ONLY LOWER OUR MORTGAGE INTEREST RATE, AND THE LOAN DOCUMENTS WERE CORRECT. THE LOAN BALANCE WAS NOT TO INCREASE AT ALL AND THE LENDER WSA PAYING THE - CLOSING COSTS. WHEN THE FINAL DOC 'S WERE PREPARED, THE TOTAL LOAN BALANCE INCREASED BY -, AND WE DID NOT CATCH THE ERROR. I 'VE CALLED NUMEROUS TIMES, WROTE TO THE COMPANY AND THEY ARE NOT DOING ANYTHING TO CORRECT THIS. THEY STATE THAT I SHOULD HAVE CAUGHT THE ERROR BEFORE SIGNING THE DOC 'S IN MY HOME. THEY PROMISED THAT MY LOAN BALANCE WOULD NOT INCREASE ... I WOULD NEVER HAVE AGREED TO THIS IF I HA... |
Bank of America Mortgage settlement process and costs February 24, 2017 - Dear Officer, I am a loyal customer of Bank of America for a long time. I opened a Home Equity Line account ( Account number - ) with Bank of America in -. When I did my home refinance with - in -, Bank of America ensured me that my Home Equity Line account would be kept open and Bank of America would refund me the payoff fee if they receive any. Before -, I suddenly noticed that my Home Equity Line Account was closed. I immediately called Bank of America, and was told that this account of mine would be reopened for me within 10 days. However Bank of America has never reopened ... |
BB&T Financial Mortgage settlement process and costs February 21, 2017 - Same company, same issue - holding funds and making up rules as they go along. - BBT The is the second complaint we have had to file in regards to BBT not releasing funds for repairs. First issue, we were told we HAD to use a contractor. Not true. They granted an exemption after the first complaint was file and forwarded the first set of funds so we could start repairing our home from the flood ( hurricane - ). We were told to contact BBT to set up an inspection by one of their inspectors. We did so approximately two weeks ago and the BBT inspector stated and reported to BBT that were are 9... |
LoanDepot Mortgage settlement process and costs February 17, 2017 - After much time spent with this company on the phone and e mails, trying to force me to borrow more than I wanted too, we finally came to an agreement on a mortgage. At this time a closing was scheduled and kept on -/-/2017. 10 days after closing they called me and said they never received the mortgage papers and did not know where they were or what happened to them. At this time I did what I could to protect myself and stopped payment on the check I had gave to the person they hired to do the closing. Since this time they have continued to call me numerous times per day trying to force ... |
SunTrust Banks, Inc. Mortgage settlement process and costs February 16, 2017 - I applied for a specialized mortgage product with SunTrust bank, with specified costs for borrowing, including discount points and a 30 year fixed interest rate. Days before closing, I was informed that my loan product was changed, but that the costs were the same, with no additional fees or change in interest rate, and that the original disclosure included all associated costs. I agreed to the change under the explicit terms of the original loan costs. The change in loan product turned out to be secondary to the processing and underwriting departments making an error in interpreting my qualif... |
Bank of America Mortgage settlement process and costs February 13, 2017 - We agreed to purchase a bank owned property for full asking price in - - and the offer was accepted. We placed 10 % of the money into escrow. The bank delayed closing then until - - because of a right of redemption that was placed on the property. Then the ROR was waived and we signed closing documents on - -, - and wired the rest of the money out of our account. Now, a week later, the bank has the entire purchase price but has failed to release the property to us and we are told that this will take more time because they require another appraisal.... |
Specialized Loan Servicing LLC Mortgage settlement process and costs February 13, 2017 - This is a complaint from - and - - to Specialized Loan Servicing for requesting ( 2 ) two months to respond and failing to answer and respond directly to the actual requests for consumer information that was asked in the prior complaints submitted. You have ignored, attempted to cover up problems, give continuous repeated answers to unknown subject requests never made. You have ignored the illegal documents I have informed you of and continue to use and rely on after proof of fraud. I have been denied my lawful right to the information of the recent introduced blank endorsed copy of ... |
Lakeview Loan Servicing, LLC Mortgage settlement process and costs February 10, 2017 - I contacted the company in early - after receiving a flyer in the mail about refinancing. When I talked with - -, he told me the required documents I would need to get to him and noted that if it went ok we would be able to close on the refinancing deal the 2nd week of -. I knew that was n't a solid date, but I was ok with it if we closed by the end of -. I got them all required documentation ( via upload to a website ), and they let me know that the next step would be to get an appraisal. To this point, they were pretty good about communication. I waited - to 4 weeks to hear... |
Round Point Mortgage Mortgage settlement process and costs February 10, 2017 - My loan with RoundPoint Mortgage closed on -/-/2016. At that time I had an escrow balance of over $5700.00. My loan # - stated in paragraph - " Upon payment in full of all sums secured by this Security Instrument, Lender shall promptly refund to Borrower any Funds held by Lender. '' It has been sixty days since closing, I have been told over 4 times that the check for my refund has been mailed. I have been given the run around by multiple RP employees or contractors all to no avail. From what I can find out, this is a common practice of RP Mortgage. Someone needs to investigate t... |
LoanDepot Mortgage settlement process and costs February 10, 2017 - I refinanced my home in - - with Loan Depot, in early - they sold the loan to another vender. Recently I went to get a HELOC and when the title search was done it was noted that Loan Depot had filed multiple Close End Deed Trust against my home ( see Attached ) when they should of only filed -. I have contacted my current lender and they said Loan Depot had to clear these, I contacted Loan Depot several times with extensive conversations and they have tried to refer me to everyone else. I finally went to the county and they said Loan Depot has to clear these. Again I contacted Loan... |
Citibank Mortgage settlement process and costs February 7, 2017 - My fiance and I are in the process of closing on a - bedroom - in -, NY. After doing our research, we chose Citibank due to the closing cost assistance program they offer to first-time home buyers. Since starting the process in - ( 6 months ago ) we have received very poor customer service. Our first representative ( we are currently working with a 3rd set of representatives ) would n't email us in a timely matter, sometimes going weeks at a time without a reply. Since we needed to submit an application to the - board for approval, his delay caused us to miss our first - dead... |
Ditech Financial LLC Mortgage settlement process and costs February 4, 2017 - I called - Mortgage ( - ) to obtain a - mortgage interest statement. - with I.D . # - stated that my loan had been sold to Green Tree on - -, - and gave me their phone number ( - ). When I called Green Tree at the number - provided, after providing my address and either partial or full social security number, heard a recording offering me a $100.00 - gift card and a $50.00 restaurant gift card. I was to press a key to accept, which I did not. Then a representative who said his name was - - came on the line, updated my address, etc. and said the comput... |
Ditech Financial LLC Mortgage settlement process and costs February 1, 2017 - I am very devastated of the way Ditech has handle my loan. I submitted all documents needed to be review for a Deed in Lieu. However I have an active sale date for -/-/2017. I confirmed with the Ditech Foreclosing Attorneys " - '' and they have not received any request from Ditech to push my sale date BACK or to have it canceled until my Deed in Lieu is finish. I recently received a letter from Ditech dated -/-/2017, they have a complete packet and that they will respond within 30 days. However, I am - because my sale date is still active with the Foreclosing Attorneys. I am tired th... |
Wells Fargo & Company Mortgage settlement process and costs February 1, 2017 - I am writing to you in reference to loan number -. I have documentation from - of - formerly known as - - -, - - - - -, - employees which states Wells Fargo sold the above mentioned loan to - - Bank and - - - - - became the servicer of the loan in -/-/-. It is my understanding that in order for anyone or any entity to sell a mortgage or a promissory note, they must first be the legal owner of the mortgage and the promissory note and in order to sell a loan to a - trust, must be the originator of the loan. So, when it was stated t... |
Gateway Mortgage Group, LLC Mortgage settlement process and costs January 31, 2017 - We are part of the devastation that hit Louisiana in the flood of -/-/2016. Our house received 56 inches of water. We have requested a second draw from Gateway Mortgage Group and they had and inspector come out and saiy that we are at 1 % repair. Gateway says they can not release anymore money until we are at 50 % complete. The money they sent us, $25000.00, was used to buy materials : demo supplies and tools, windows, insulation, electrical materials, sheet rock and finishing supplies, primer and paint, flooring, and hire contractors to complete repairs on plumbing, electrical, insulation... |
LoanDepot Mortgage settlement process and costs January 24, 2017 - I applied for a VA refinance mortgage through Loan Depot -/-/-. At that time I had to pay $300.00 to lock in the interest rate and to cover the appraisal. I received very little communication from that time on except for notices that additional papers were needed by the VA which I found and sent to Loan Depot. Then two weeks ago I got an email asking for my water to be tested because I have spring water and the report to be sent to Loan Depot. This took a few days because the health department only has certain days of the week that they test water. So then last night ( Monday ) I receiv... |
Select Portfolio Servicing, Inc Mortgage settlement process and costs January 22, 2017 - This is in reference to CFPB Case number : -. On -/-/- I submitted a complaint about Select Portfolio Servicing ( SPS ) in reference to account number -. On - -, - I received a response from SPS. In this response SPS clarified the following : Prior Response : On - -, -, SPS sent a response advising that a response would not be provided because more than a year had passed since SPS has serviced your account. SPS is the current servicer of the account and we apologize for any confusion our previous response may have caused. Validation of Debt In your inquiry, ... |
Bank of America Mortgage settlement process and costs January 15, 2017 - I HAD AN COMPANY - CONTACT ME AT HOME AT - ON A SATURDAY MORNING WITH LETTERS WITH BANK OF AMERICAS LOGIN STATED THAT I HAD ISSUES WITH MY LOAN MODIFICATION APPROVED BY BOA 6 YEARS AGO. MINOR THREATS STATING THAT I NEED TO RESIGN PAPERS AND THAT OTHER PEOPLE E-SISTED ON MY TITLE WHICH I DOUBT AND I NEED TO HAVE THEM SIGN THE MODIFICATION. THE LOAN IS IN GOOD STANDING SO I DONT UNDERSTAND I DONT LIKE PEOPLE SHOWING OUT UNANNOUCED WITH PAPERWORK THAT CLAIMS I DID NOT WISH TO COMPLETE THE NEW PAPER WORK???... |
Citibank Mortgage settlement process and costs January 11, 2017 - We tried to refinance a rental property of ours on - -, 2016. We have paid our mortgage with them for almost 10 years & have never been, late. We scanned loads of documents for Citibank for almost 4 months & they kept letting our documents expire & then asked for more documents. We had a closing date & time with them & then they cancelled closing asking for yet - -more documents! We decided they were never going to stop asking us for more verification, so we told them to give us our application fee funds back, that we were not going to keep being strung along while it was never-ending d... |
Regions Financial Corporation Mortgage settlement process and costs January 7, 2017 - -/-/-, I locked on my interest rate and the general terms of a mortgage from Regions Mortgage in -. I received a closing disclosure, which had several errors ( extraneous charges approx. $ - ), which I had corrected. In the closing disclosure, the lender estimated the Lender 's title insurance to be $1100.00 and the Owner 's Title Insurance to be $3000.00. While we did replace insurance carriers, prior to closing ( -/-/- ) the purchase price, mortgage amount, interest rate, Lender 's and Owner 's Title Insurance amounts remained constant. On the afternoon of - -, th... |
Shellpoint Partners, LLC Mortgage settlement process and costs January 7, 2017 - On or about - -, -, I had damage to my home from hurrican -. I submitted my claim and my Insurance company, -, paid out $64000.00. The check came out in my name and Shellpoint Mortgage Co. I called Shellpoint and they stated they will send me forms to fill out. After filling out the forms and signing the check, Shellpoint told me to mail it in. I asked can I send it certified or by -? She stated no because they do n't do that anymore. ( paper trail ) I felt uneasy about that amount being sent in but felt even more suspicious when they told me that they charge fees for Inspe... |
Bank of America Mortgage settlement process and costs January 7, 2017 - The terms of my mortgage refinance loan at closing were not the locked in rates of my application or what I was promised. I became aware of the changes when I reviewed my closing documents, there was no explanation prior to the date of signing.... |
Bank of the West Mortgage settlement process and costs January 6, 2017 - We started - loan applications together with Bank of the West. BofW told us the loans would be handled as a package and they required that the loans all close together. In fact - of the loans was for our primary residence which required a 72hr rescission/hold so the funds for the other - loans were not available. The loan process was extended multiple times due to - appraisal and other 3rd party delays, yet BofW at - point decided to charge us roughly $1500.00 in rate extension fees, but only on - loan. The delays were compounded by poor communication and organization on th... |
PHH Mortgage Mortgage settlement process and costs January 5, 2017 - I, along with my former spouse, originated a home loan in -/-/- with a maturity date of -/-/-. Upon our divorce in -/-/-, I was advised that the loan had been refinanced to remove me from the loan and subsequently signed a quit claim deed to relinquish my ownership rights. In reviewing my credit reports, I have since determined that the mortgage obligation still remains under my name. In communicating with PHH Mortgage, it has been determined that the loan has been modified twice and the terms of the original agreement I signed in -/-/- have been changed without my knowledg... |
Wells Fargo & Company Mortgage settlement process and costs January 5, 2017 - My Home Mortgage was assumed by Wells Fargo ; when Wells Fargo assumed the loan they took my name off the documents. The loan was set up as my parents as co-Mortgagor and I was a co-Mortgagor. Well Fargo change the loan where it was only in my parents name. Not until 2012 was I able to access the loan. I reported this to the - on three different occasions ; I am a co-Mortgagor. I was given different excuse for my name not being listed ; one was their system was only formatted for two names ; and here recently they said how the names were listed on the deed ; and as I explained to theme my n... |
Wells Fargo & Company Mortgage settlement process and costs January 5, 2017 - Hi my name is - - I have a mortgage with Wells Fargo. Loan # - -/-/- I went through a loan modification and was allowed a ( HAMP ) loan and the terms were set as follows. The first 5 years I was at a 2 % then the 6th year my rate would go to 3 %, the 7th year my rate would go to 4 %, and the 8th year my rate would go to 4.5 % fixed for the remainder of my loan. I have never made a late payment. I have a credit score of -. I was fully in agreement with the terms of my modification. I went through a divorce and I was awarded the house. -/-/- I had to assume the mortgage a... |
Wells Fargo & Company Mortgage settlement process and costs December 31, 2016 - WELLS FARGO PROPERTY LOSS DEPARTMENT IS ILLEGALLY HOLDING FUNDS THAT DO NOT HAVE ANYTHING TO DO WITH PAYING MY CONTACTOR. THEY LOST THE CHECK FUNDS SENT bY MY INSURANCE COMPANY FOR $2700.00 -/-/-. MY AGREEMENT WITH THE CONTRACTOR IS THE INSURANCE COMPANY PAY THE $2700.00 AND I PAY THEM THE REMAINDER ( $1900.00 ) OUT OF POCKET. WELLS FARGO PROPERTY LOSS RECEIVED MY RECOVERABLE DEPRRECIATION CHECK FOR $5200.00 THAT WAS SENT TO ME. NO CONTACTOR IS OWED FROM THIS AMOUNT. INSTEAD OF CORRECTING THEIR BLUNDER AND HAVING THE INS.CO. REISSUE THE $2700.00 CHECK THEY ARE TRYING TO ISSUE TH... |
Ditech Financial LLC Mortgage settlement process and costs December 30, 2016 - This is in regards to case - The loan was transferred to Ditech Financial LLC with acct number - and even stated the property address that was involved which is -. - CA - that was short sold in 2009. We are continually getting mails and phone calls from this company and I hope you can help us resolve this. Thank you... |
Sun West Mortgage Company, Inc. Mortgage settlement process and costs December 28, 2016 - I refinanced my mortgage using contour mortgage. My current mortgage company sunwest mortgage gave contour a payoff on - -. I signed the closing papers on - -, 2016. I have my monthly payments directly come out of my checking account every - of the month. I was advised by sunwest to cancel my - payment threw my bank due to the signing which I did. - also calculated per dime payments into the final payoff which would bring the payments current from the date of requested payoff until - - when the payoff check was received. I received a letter from sun West stating my l... |
Select Portfolio Servicing, Inc Mortgage settlement process and costs December 27, 2016 - I want - to release the illegitimate lien on my house. I want them to return the $160000.00 I have overpaid for my house for money I already paid to someone else for properties I do not own. I refinanced a loan to PAY off the balance ( as in the LENDER pays it off and applies my principal payments not add more for giving me nothing ). not finish paying for it before another - loan kicks in!!! I want SPS to find out E-ACTLY which loans were actually PAID and which loan they are trying to illegally collect from me.... |
M&T Bank Corporation Mortgage settlement process and costs December 27, 2016 - Among all of the issues I had with our mortgage broker and being harassed, the - issue that I am infuriated with is not being provided with our loan estimate details at any point during the loan process after we submitted our mortgage loan application and had to come up with a large sum of money 3 days before out closing. I was informed, later that the loan estimates should have been provided to us within 3 business days of submitting the application. We met with our broker on -/-/16, he wrote down figures on a blank sheet of paper, we signed some forms and met at my workplace the fol... |
CalCon Mutual Mortgage LLC Mortgage settlement process and costs December 27, 2016 - I REFINANCED MY HOME THROUGH ONE TRUST HOME LOANS IN -. THEY FAILED TO ESCROW SUFFICIENT FUNDS TO COVER MY PROPERTY TA-ES AND HOMEOWNERS INSURANCE FOR 2017. CLOSING DOCS SHOW THAT A PAYMENT IN THE AMOUNT OF $710.00 SHOULD HAVE BEEN MADE TO PAY PROPERTY INSURANCE. PAYMENT WAS N'T MADE AND I CA N'T FIND OUT WHERE THAT MONEY IS. ONLY 6 MONTHS OF FUNDS WHERE ESCROWED TO PAY PROPERTY TA-ES, PROPERTY APPRAISER WILL NOT ACCEPT PARTIAL PAYMENT AND THE CHECK WAS RETURNED TO THE TITLE COMPANY. I CAN NOT FIND OUT WHERE THAT MONEY IS AND WHY TA-ES FOR THE ENTIRE YEAR WERE NOT ESCROWED. WHEN I QUESTIO... |
Platinum Mortgage, Inc. Mortgage settlement process and costs December 26, 2016 - After receiving the final Closing Disclosure on the day of closing, I noticed that I was charged twice for the Upfront - ( it was financed with the price of my loan and added onto my closing costs ). I contacted the lending agent and he said my closing agent will explain to me how I 'm not being charged twice. So I contacted the closing agent and explained the issue and he said my lending agent would need to address the issue. Then I call the lending agent back and he threatened that I could close that day if I wanted this corrected. I was purchasing a home - miles away from where I live... |