Consumer Loan Review

Review and analysis of 19,828 consumer complaints for 778 consumer loan financial institutions

Best Consumer Loan Companies

Atlantic Credit & Finance, Inc.
Oportun Financial Corporation
LDF Holdings, LLC
First Hawaiian Bank
Gold Star Finance, Inc.
Cottonwood Financial Ltd.
Preferred Credit, Inc.

Worst Consumer Loan Companies

Friendly Finance Corporation
Susquehanna Bank
Cash America International, Inc.
Nicholas Financial, Inc.
Autovest, L.L.C.
Condor Capital Corp.
Automotive Credit Corporation

Company

Explore common Consumer Loan complaints by state. On average, California, Texas, and Florida have the highest percentage of consumer complaints agains financial companies that offer all products and services.

Financial products and services consumer reviews. Gain insight into mortgage, credit card, loan, and other financial services from real customer reviews and complaints.

Issue

Consumer Loan Complaint Historical Trends

New Consumer Loan Complaints

ALLY FINANCIAL INC. Consumer Loan problems when you are unable to pay

April 21, 2017 - Purchased a - - - . Went through a divorce. I could n't pay thet the amount of - a month on - income. They repo the vehicle, sold it a a auction ( which they sold it for way less than what we owed. Now, Ally financial recovery asset wants me to pay - . What a joke....

Read more

WELLS FARGO & COMPANY Consumer Loan managing the loan or lease

April 21, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due - , - , - , - , - I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me....

Read more

Financial Corporation of America Consumer Loan managing the loan or lease

April 21, 2017 - I fell behind on payments but have been as steadily making payments as possible with th exception - of 17. I called for help they were able to offer me none. The calls and messages are unbearable as they were several times a day and even the day after I made a large payment to their corporation - /17 . I asked on - /17 that they stop calling me. On - /17 - MST and agai...

Read more

CREDIT ACCEPTANCE CORPORATION Consumer Loan managing the loan or lease

April 21, 2017 - I purchased a vehicle from - - and was set up with financing through Credit Acceptance. I was told I was getting financed on $18000.00. If I go through full term of the loan I will be paying them over - for a vehicle that is only valued through - . at $8400.00. Now when I try to refinance the vehicle I am getting denied due to the loan amount exceeding the value of the ...

Read more

American First Finance, Inc. Consumer Loan managing the loan or lease

April 21, 2017 - my loan through American first finance who I did n't know was a long provider has not given me the contract is alone nor have they provided me account number axis to any of my nation I initially got them from the furniture store without even realizing who the buyer was going to be I just recall been approved for $3000.00 I have since paid $2400.00 into this loan and come to find out I owed ...

Read more

CarMax, Inc. Consumer Loan managing the loan or lease

April 21, 2017 - Can not make car payment online or over the phone when I tried to make payment on - .2017. Got this m essage when I tried to make payment. Sorry, you are unable to make a payment at this time. You can not make any checking or savings account payments at this time. Please call Customer Service at - to have your account reinstated. I have called them several times about this issu...

Read more

PNC Bank N.A. Consumer Loan shopping for a loan or lease

April 21, 2017 - payment arrangements were made on time as agreed to between myself a nd PNC, and yet fo r - , - , - of - payments were made on time as the letter states fro m PNC to the CFPB. and - - lied in that letter a few times, first all it was my call to - - office to force - to do his job. He now claims I offered to pay $300.00 in - to bring the accoun...

Read more

WELLS FARGO & COMPANY Consumer Loan taking out the loan or lease

April 21, 2017 - My wife a nd I purchased a new vehicle. We went through Wells Fargo for our loan. Less then a month later, we refinanced with our credit union. Wells Fargo signed off on title and sent a letter releasing the lean. After a month went by, we received a bill from Wells Fargo that we owed them money. I contacted Wells Fargo and tried to resolve the issue. I informed them that we received letter of rel...

Read more

CITIZENS FINANCIAL GROUP, INC. Consumer Loan managing the loan or lease

April 21, 2017 - A loan was opened to purchase an - on installments thru - . - finances the phones via Citizens One. Order # - was placed on -/-/- with - . Due to issues activating the phone on - - I cancelled the order and - issued a full refund on -/-/- . Citizens One op ened an installment loan for the purchase amount. Loan # - and began billin...

Read more

Conn's, Inc. Consumer Loan managing the loan or lease

April 21, 2017 - I am utterly disgusted at Conns Home F urnishings!! I purchased a new 75 '' 4K sm art TV from them yesterday at - and they ran my credit and took my money up front I paid $400.00 to get the loan to get the TV. I got the TV home and left it safely there unharmed until my work day finished then I unpackaged it and set it up! It was wonderful until .... half way through the first movie on th...

Read more

JPMORGAN CHASE & CO. Consumer Loan problems when you are unable to pay

April 21, 2017 - I had/have a auto loan with Chase. In - I had difficulties making payments do to a loss of work after a - - - . Then the vehicle started having significant mechanical problems not covered by the warranty. In - , Per Chase, I owed $8600.00 total and they wrote/ charged off the account, I was never informed of this until recently and my understanding is this - should ha...

Read more

FIRST NATIONAL BANK OF PENNSYLVANIA Consumer Loan problems when you are unable to pay

April 19, 2017 - Lender illegal reported to my credit as a auto REPO when I never got my vehicle through the this company. I still have my vehicle NEVER repo I OWN it. Regency Financial turned my money loan into a AUTO REPO. because they figured they would n't get their money back. From this unlawful report Im ' unable to get a car fo r my family because it says repo!...

Read more

BB&T Financial Consumer Loan taking out the loan or lease

April 13, 2017 - My - credit report shows an unauthorized credit inquiry from BB & T Financial Services on -/-/2016. I did not authorize this inquiry. During this time, I visited - who assured me my credit file would only be viewed -. However, this was not the case. I understand that my credit file should n't be accessed without my authorization. I contacted -, but was unsuccessful obtaining a resolu...

Read more

Lobel Financial Corporation Consumer Loan managing the loan or lease

April 13, 2017 - LOBEL FINANCIAL is reporting that my account is negative charge off. This negative INNACCURATE INFORMATion needs to be removed. I do not OWE this company any money. I NEVER LIVED AT THE ADDRESS - which is associated to this account. This is an act of fraud please remove from my credit files..- and -...

Read more

M&T Bank Corporation Consumer Loan managing the loan or lease

April 12, 2017 - I took out an auto loan from M & T Bank in -/-/-. I have historically paid my payments at the local branch or online through their web portal. I have consistently paid my account and it was current as of -/-/-. In -/-/- my primary bank changed hands and the routing and tracking numbers and account numbers for accounts all changed. It has caused much confusion. Thus in late -/-/-...

Read more

Bridgecrest Acceptance Corporation Consumer Loan managing the loan or lease

April 12, 2017 - I am unable to get monthly statements on my auto loan. On the company 's website, it will show a payment breakdown with principal and interest but since - 2017 mine has been incorrect. They have not applied 2 payments to my balance. When I called them they said it was a " Glitch in the system and they could n't fix it ''....

Read more

Mariner Finance, LLC Consumer Loan problems when you are unable to pay

April 11, 2017 - In regards to Collections Efforts, Mariner Finance continues to call my parents residence although they have been informed numerous times that is not my phone number and that they are not to call that number....

Read more

Wells Fargo & Company Consumer Loan managing the loan or lease

April 11, 2017 - In response to Wells Fargo Dealer Services, the company is still charging me for warranty amount attached to my monthly payment each month since the warranty was refunded at $1800.00. or so. This is the illegal part of the matter. There is still money due....

Read more

Wells Fargo & Company Consumer Loan taking out the loan or lease

April 11, 2017 - My auto lease is through Wells Fargo Dealership Services. Wells Fargo has a different department for auto insurance and they have added auto insurance when I did n't have insurance. Shortly after I sent a copy of my full insurance to justify that I do indeed have insurance. The company has decided to add an extra $40.00 throughout the remainder of my contract. This addition took my car notes fro...

Read more

Ally Financial Inc. Consumer Loan managing the loan or lease

April 11, 2017 - Auto loan for a -, Account Number - that was a total loss on -/-/-. There is a GAP insurance problem I have been unable to resolve with Ally Financial. The car was purchased on -/-/-. I am the buyer on the 72 month auto loan and my son - is the co-buyer. Ally claims that GAP insurance does not cover losses if the loan is extended. I never extended the loan, but Ally extended it ...

Read more

Lobel Financial Corporation Consumer Loan problems when you are unable to pay

April 10, 2017 - On -/-/2017 Lobel Financial Corporation ordered - to impound my vehicle as that I had a past due in their record. Prior that day I spoke with their representative informing him that they had a mistake to sent my account in collection without informing me since I do not had any past due if it is the balance of the current bill that I will pay on -/-/2017. That current balance was - doll...

Read more

Convergent Resources, Inc. Consumer Loan taking out the loan or lease

April 5, 2017 - The credit bureaus are reporting credit that is not mine....

Read more

Automobile Acceptance Corporation Consumer Loan managing the loan or lease

April 5, 2017 - I purchased a vehicle in -/-/- had a total loss claim on the vehicle in -/-/- - paid the company whatever the car was worth. However the car company stated since I was at fault I was responsible for paying the $500.00 the insurance company subtracted from the total loss check. I paid the balance in full in increments to the car company and they reported that I was a charge off on my...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

April 4, 2017 - PURCHASED MATTRESS AND WAS NOT TOLD ABOUT PROMOTIONAL PERIOD IT ENDED -/-/2017 I OWE $390.00 ON PURCHASE AND NOW -/-/- HAVE BEEN TOLD THAT I OWE AN ADDITIONAL $300.00 I AM PREPARED TO PAY OFF PURCHASE BUT FEEL I HAVE BEEN DEFRAUDED TO PAY ADDITIONAL MONEY I AM ELDERLY ON A FI-ED INCOME - SYNCHRONY BAK...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

April 4, 2017 - I paid for - using CareCredit credit card and was promised a 0 % interest over 18 months. It has been 16 months and the company has charged me 14.75 % interest on the total cost....

Read more

Tower Loan Consumer Loan problems when you are unable to pay

April 4, 2017 - I took out - loans with - -. The first - was to get my credit up to finance furniture, and the second one was for moving. I have been unable to pay the full amount due to - and the loss of - part-time job within six months. Tower Loan, even when I do pay, will call me to offer me payday loans, will call me the day my loan is due, and if I am unable to pay the full amount, I get h...

Read more

Wells Fargo & Company Consumer Loan managing the loan or lease

March 30, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of -/-/2013, -/-/2013 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me....

Read more

Citibank Consumer Loan managing the loan or lease

March 30, 2017 - A neighbor referred - -, Sears - -, for replacing windows. Because our - yr old daughter had to move in with us after her house tested positive for MOLD + they found - - leak @ the time. Unaware she inhaled toxins for 7 yrs & got sick. She - for this. She - in humid, rainy days. Our house was built -. We thought new windows would help her. We were not aware we had to ...

Read more

Citibank Consumer Loan managing the loan or lease

March 30, 2017 - On several occasions, Home Depot ( Citibank ) was contacted because they did not apply my payments as instructed to my card account ending in -. I contacted them a total of 6 times where I wanted the excess of my payments applied a promotional balance which is expiring in -/-/-. In short, the payment was not applied that way even after escalting to several supervisors. After a lump payment...

Read more

Tower Loan Consumer Loan problems when you are unable to pay

March 29, 2017 - I have experienced financial difficulty. From the beginning I was in contact with Tower Loan to let them know I was trying to get them paid but I was struggling. From the beginning they were very rude to me. My first attempt to get the past due debt taken care of was going through a debt consolidation company. When I told tower loan this i spoke to - who was the manager at the time and she said...

Read more