Select Portfolio Servicing, Inc Complaints

Select Portfolio Servicing, Inc consumers have reported over 3,970 official complaints. Out of the 3,970 consumer complaints against Select Portfolio Servicing, Inc, 25% were disputed by the consumer (i.e. the consumer was not happy with how Select Portfolio Servicing, Inc responded to their complaint) and 99% were processed in a timely manner. 0% of consumer complaints against Select Portfolio Servicing, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.

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New Select Portfolio Servicing, Inc Consumer Complaints


Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

April 2, 2017 - Sirs : I am in receipt of a mendacious notice from Select Portfolio Servicing, alleging that it is the SERVICER of the mortgage covering my residence and that ( falsely ) I have violated the requirement that " hazard ) ie Homeowners insurance be maintained. Since on -/-/2017 I changed carriers I would have ordinarily politely provided a Declaration page from the new policy. However knowing the historically abusive and illegal conduct of that company and that is conducting business under a Consent Degree I read more carefully. As - and other major financial entities have done repeatedly t...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

April 2, 2017 - - -/-/2017. Initiated contact with SPS loan modification. The approval letter stipulated a payment of $1200.00 is required for 3 months, on -/-/-, -/-/- and -/-/- to be considered for a permanent modification. -/-/2017. Emailed & called SPS Relationship Manager - regarding questions about offer letter. She never responded. -/-/2017. Initiated call with SPS Representative - ; explained that due to my financial hardship I could n't pay rent late in my family 's current residence, as well as bounce bill payments as a result of paying the mortgage on the -. I c...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

April 1, 2017 - My name is - and my complaint is against Select Portfolio Servicing , Inc, my servicer in my loan No. -. Select Portfolio Servicing , Inc, started foreclosure proceeding against my homestead property with totally unclean-hands and fraudulent documentation as you can see in the attached documentation. Foreclosure Case No. - placed in - County Florida, has been enter into court with fraudulent note, fraudulent adjustable rate ride and fraudulent correction/Modification of Mortgage never signed but executed them by Plaintiff and enter them as Exhibits in my foreclosure case. I closed ...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

March 31, 2017 - I asked for a loan assumption since my husband died -/-/2011 and the mortgage was in his name only and I wanted to start a loan modification process. I was denied as a widow....

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

March 30, 2017 - In -/-/- Select Portfolio Servicing , Inc purchased my mortgage from - / -, originally written in -/-/-. My mortgage was written with an option to eliminate PMI insurance with a 90 % LTV and certain other requirements. For over 2 years SPS has refused to honor my PMI rider, investigate my claim, failed to respond to QWR 's and insists they only accept an 80 % LTV based on a current appraisal. I 've not paid for their appraisal until they honor my contract as written. SPS is in possession of all supporting documents....

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Select Portfolio Servicing, Inc Mortgage settlement process and costs

March 29, 2017 - I asked for a loan Modification ... .has paid the trail period a few times ... But the loan interest is still high and the payments not as good as - and otehr banks ... THey are not discountqsing THe Obama - discount of $100000.00 per mortgage ... loan ... Iasked for a modification agreement not a lien modification agreement ... .We both must agree on something and erase all the arrears since this loan is a toxic loan, given up from - - They should give what the consumer can afford ... SPS servicing can only erase $300.00 or less on d payments infact other banks and collection ...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

March 28, 2017 - I applied for a loan modification on an adjustable rate mortgage in -/-/- due to getting injured on my job and having a curtailment of income. I 've been compliant to the all of the request made by SPS and I 've received seven letters stating that all of the documents have been received and are perfected and that SPS will send the file to an underwriter for review. The underwriters are n't reviewing the documents that are being sent and requesting the same documents again. On -/-/- SPS requested clarification on paycheck stubs to determine if I get paid every two weeks or twice a mon...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

March 28, 2017 - In -/-/2017, I applied for a loan modification with - which was my lender, all required documentations was submitted, as well as the trial payment that they required were sent and collected by them, on -/-/2017 I received a phone call from - saying " Congratulations! we have received the trial payments and all documentations is already completed, you should be receiving the modification agreement next week, do not sent any mortgage payments until you receive the modification agreement reflecting your new mortgage payment, you need to sign them and send them back '' ; at the same time...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

March 7, 2017 - 1. I had a fire in my home. 2. The insurance carrier issued a check to cover damage payable jointly to myself and the mortgage company. 3. I endorsed the check and sent to the mortgage company. 4. They deposited it and requested I send them numerous docs then more docs. I did but there is no end in sight....

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

March 1, 2017 - Select Portfolio Servicing sent me a repayment plan with outrageous terms in -/-/-. They requested a monthly repayment of $6600.00 per month for 12 months and a balloon payment at the 13th month for over $40000.00. This is extortion. They also provided NPV information with only - items on it. The NPV had old financials from -/-/-. They never contacted me to ask me if my income was still current. They also claim that both me and my ex-husband has the same - credit score which is not true. They just pulled these numbers out of thin air and created some foolishness. They also ...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

February 28, 2017 - I originally financed my single family owner occupied home thru - -/-/-. The current servicer Select Portfolio Servicing fraudulantly created an assigmnet and recorded it at my local town hall purporting to assign my loan into a RMBS with - as trustee. I have a copy of the Pooling and Servicing ( PSA ) agreement for this RMBS. Some of the many problems are the RMBS closed in - of - ( per the PSA ), PSA states all loans would have to be securitize prior to the closing day in - of - plus 90 days, SPS assigned my mortagage into the trust in -, SPS lacks authority to assi...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

February 28, 2017 - I have a several complaints towards this company but this is the newest. I spoke with a " relationship manager '' at Select Portfolio Servicing. As instructed by the correspondence I received almost EVERY day and set up several monthly payments. I just received a check with a letter stating they wo n't accept a partial payment??? I then sent them a message to cancel the -/-/- payment since they 're just going to return it. That was yesterday. Today the payment is attempting to come out of my bank account?? I do n't get it. It 's like one hand does n't know what the other is doing. I am al...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

February 27, 2017 - SPS ombudsman is refusing to give us a modification again after give us one!!!! - is holder of our note and after govt fine they will still not help....

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

February 27, 2017 - I lost my job and fell behind on my mortgage payments...

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Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker

February 17, 2017 - I am involved in what has to be the longest re-finance of a loan ever!! I own a rental property and because of divorce, losing my job and the interest rate adjusting, I couldnt afford the payment so I applied to - to refinance the loan instead of defaulting. This started in the middle of - and was going along great when - decided to sell the loan to SPS ( select portfolio servicing -approx - ) - this has to be the WORST company ever!!! I have been submitting the RMA since then monthly and have had to submit one section ( section - ) no less than 9 times ( I am not kidding-I hav...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

February 13, 2017 - I am once again filing a complaint for Select Portfolio servicing out of -, Utah. My loan they claim they are servicing has - as the trustee. Select portfolio is also owned by -. - these banks have, as late last year, agreed to settlements due to fraudulant mortgage practices and have agreed to help the borrowers as part of their settlement. I called Select Portfolio to see if my mortgage would be part of the settlement. I have tried for many years to get a fair modification from Select Portfolio. They claim to have no idea about how the settlement would work or if I am a part of ...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

February 10, 2017 - REFERENCE : - - - - -, NJ - FORECLOSURE STATUS -/-/- We have placed a complaint that the above mentioned property is a " zombie property '' with CFPB Consumer Finance. The lender - - -, -. - - -, - NJ - responded to the complaint stating that Select Portfolio Servicing Inc. took the servicing right of the loan on - -, -. We are completing another complaint to include your company The address : - - -, - -, NJ - foreclosure status since - The bank - - -, - - - -, -, NJ - has failed to ...

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Select Portfolio Servicing, Inc Mortgage credit decision / underwriting

January 24, 2017 - This property has been under contract since - -, 2016. Select Portfolio Servicing is the second lien holder. The first lien holder - - has approved the short sell and is granting the second lien holder $6000.00. The first lienholders short sell approval will expire on - -. SPS is dragging the process out and it appears that every 30 days they are asking for the same document over and over again to prolong the process. We have sent the letter of authorization at least four times and they have requested it again yesterday asking to include the listing agent 's name. Any oth...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

January 23, 2017 - Select Portfolio has the correct address for me. I have notified Select Portfolio of my new address ( or addresses ) pursuant to the Select Portfolio 's requirements for receiving a notice of a change of address.They allegedly sold their servicing rights on - -, -. Select Portfolio did not follow the law regarding sending a notice of transfer 15 days prior to date of transfer. ( See 12 C.F.R. 1024.33 ( b ), and CFPB Bulletin -, Date : - -, -, Subject : Compliance Bulletin and Policy Guidance : Mortgage Servicing Transfers )...

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Select Portfolio Servicing, Inc Mortgage settlement process and costs

January 22, 2017 - This is in reference to CFPB Case number : -. On -/-/- I submitted a complaint about Select Portfolio Servicing ( SPS ) in reference to account number -. On - -, - I received a response from SPS. In this response SPS clarified the following : Prior Response : On - -, -, SPS sent a response advising that a response would not be provided because more than a year had passed since SPS has serviced your account. SPS is the current servicer of the account and we apologize for any confusion our previous response may have caused. Validation of Debt In your inquiry, ...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

January 18, 2017 - My Case Number was -. I contacted you 'll in - -. The Problem is again with Select Portfolio Servicing. I know we are being overcharged, Since - every year, the Mortgage has increase. We have A fixed Interest Rate. The reason was Taxes and Insurance Increase every year. I disagree! I can prove that we are being overcharged. Probably since Select Portfolio had Mortgage. I Contacted them in - -. When we receive A Letter that our Mortgage was increasing again. I told them and put it in Writing, we will pay our own Escrow. As of - -. And that 's what we have done. Now - ...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

January 18, 2017 - I applied for the Keep Your Home California program which would have assisted me with receiving benefit assistance up to - to be applied to my principal balance. SPS has refused to allow me to participate in this program that could potentially save my home. It appears to me that I may be retailiated against due to reporting them to various other government agencies after numerous HAMP home modification loan denials....

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

January 14, 2017 - - -, -, - - - -, GA - Select Portfolio Services SPS has communicated and implied that it is not liability for For the unfavorable governance and excess property taxes escrowed for - - -. SPS has implied that - is the owner of the mortgage and that it is simply an agent of -. - - - CEO SPS, Director - - CFPB, - - Georgia Attorney General, - - - County Clerk, - SUMMARY : The sale of - - - has been impaired since - due to excess or uneconomic property taxes. RESPONSE : - -, - SPS increased - - -...

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Select Portfolio Servicing, Inc Mortgage credit decision / underwriting

January 14, 2017 - Chapter - Bankruptcy due to Mortgage Fraud, - - - forced into Ch.- to prevent illegal foreclosure. Ch - paid in full in Texas - - -. BK closed - -. Beginning - -, Trustee ordered the payments be made directly to Select Portfolio Servicing. Every payment was made on time. However, SPS refused to take my account status and reporting out of bankruptcy status and refuses to report my excellent credit history to all - credit bureaus, preventing me from refinancing at a lower interest rate. I was transferred to SPS while in a loan MOD with -, who were the on...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

January 13, 2017 - The Post Office returned my mortgage payment with a certified letter, stating on the envelope returned to sender, no mail receptacle, unable to forward. I called Select Portfolio Servicing, as soon as I received the returned certified letter, but the office was closed. I waited until Monday, next business day ( -/-/2017 ), and I made the payment by phone. I 'm checking today -/-/2017, and the payment had not been submitted to the bank. As far as I 'm concerned they are trying to defraud me. I 'm never late with the payment....

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

January 13, 2017 - Recommendation : Governance and Loss Mitigation Review. Confidential Settlement Response : - - -/-/- Letter Basically, I find - - offensive. We all understand that mortgage are securitized and the ownership of the mortgage can been transferred. I have decided to attach my resume in order that I am not insulted again. You will find it hard press to find someone more knowledgeable. I am requesting to communicate to some one more senior to - - in order to resolve this matter. - - implies that SPS is s " blind agent '' and simply collects for the mortgage payments fo...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

January 12, 2017 - From the very beginning I had discrepancies with Select Porfolio Servicing Inc. with regard to my escrow account. - sold the account to this company in - -. Although there was a surplus in escrow when the account was transferred, I never received payment or a refund of the over payment/surplus. Instead in the month of - -, I received an escrow analysis alleging a shortage of $79000.00. A second escrow analysis was conducted in - of the same year, two months later alleging a shortage of & $560.00. Is it not so that an analysis should be conducted only once a year? Be advis...

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Select Portfolio Servicing, Inc Credit reporting incorrect information on credit report account terms

January 10, 2017 - Select Portfolio Servicing refused to put " this account is being disputed '' on my credit reports with - credit bureaus even after 30 days and 60 days expired. Called me at night - - Said would pick up money from my house and job. Caused me to lose jobs, not get car and business loan, my credit score went down....

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

January 1, 2017 - To whom it may concern, SPS Servicing I wanted to give an understanding to my servicer of what occurred during the transfer of my loan from - to SPS. I divorced -/-/-.- changed his address to - - address.Per court order of the divorce degree, the house was my-my soul possession. On -/-/-, my ex-husband - - - quick claimed his interest of our house to me. On -/-/-, my original loan of - was to have the Deferred Principal Reduction amount.Interest Bearing Principal Balance and this amount were - Interest at the rate of 8.625 %. My first monthly payment s...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

January 1, 2017 - Select Portfolio Servicing ( SPS ) has sent us - letters, - dated -/-/- and the other dated -/-/- ( both attached ). In the first paragraph of each letter which referenced our mortgage loan account were the following words : " the mortgage servicer on the above referenced account, participates in the - Treasury 's Making - - program ( - ). '' We sent in a HAMP application to Select Portfolio Servicing and received a response that did not even mention that our application was utilizing the form from the Making Home Affordable - Treasury program. When we received t...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

December 31, 2016 - SPS servicing is the most unscrupulous mortgage component I 've ever dealt with. The second time my mortgage was due to their company ( because my mortgage was sold to them after 10 years with - - - who were great ) they charged me twice for an online mortgage payment transaction. I attempted to pay my mortgage online and their system kicked me off and told me to try again. So the next day I did, because I 'm responsible and pay my bills on time. Well turns out that my first attempt to pay was apparently processed but I did n't get confirmation of that! So when I paid again they charg...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

December 30, 2016 - I write this letter with the hope that someone in your agency may be helpful to assist me/us in the resolution of a longstanding issue we 've been experiencing while in the process of negotiating a short sale on behalf of Mr. Realtor 's client : Homeowner Mr . Homeowner is a diplomat with the - government. -/-/- Mr . Homeowner was forced to relocate his family to - on assignment to fulfill his Consulate duties. Since the above mentioned property 's value was considerably less than the current market he hired Mr. Realtor -/-/- to proceed with a short sale. A complete short sale ...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

December 28, 2016 - -/-/2016 -, GA - Director - Consumer Financial Protection Bureau -, IA - Headquarters address Consumer Financial Protection Bureau - Dear - ; Recommendation : Legal Action Background Select Portfolio Services has responded to my grievance. The responses are general and superficial. SPS does no have the capacity and or will to address individual client complaints and to resolve injustices. There is a strong implication that this problem may warrant Class Action Litigation. First, I suspect that this economic and financial negligence is systemic. During the Great Reces...

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Select Portfolio Servicing, Inc Mortgage settlement process and costs

December 27, 2016 - I want - to release the illegitimate lien on my house. I want them to return the $160000.00 I have overpaid for my house for money I already paid to someone else for properties I do not own. I refinanced a loan to PAY off the balance ( as in the LENDER pays it off and applies my principal payments not add more for giving me nothing ). not finish paying for it before another - loan kicks in!!! I want SPS to find out E-ACTLY which loans were actually PAID and which loan they are trying to illegally collect from me....

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

December 26, 2016 - Select Portfolio Services has committed fraudulent acts against - - - - and her son, - - -. Their house payment has never been late, now SPS has sent their payment back and rejected the payment. They say she has taken bankruptcy when she has not ever filed for bankruptcy. They have been threatening to forclose for the past 7 years. They also sent a letter asking them to take $10000.00 and relocate or be forclosed upon. SPS says there is a lien on the house and property, but it is confidential and they refuse to let - - know who has a lien on her property. When -...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

December 23, 2016 - My mortgage was purchased last year by SPS ( Select Portfolio Servicing ) from - -. Prior, I used to pay approximately $250.00 per month in excess of my contractual obligation, and per the terms of a loan with no prepayment penalty, any payments in excess of the contractual amount are posted to the principle amount. In the future, I intend to make considerably more " over '' payments. On my most recent statement, SPS notified me that unless a full contractual payment is made, any overage would remain in " in-posted '' status until it builds to a full contractual amount. As my contractu...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

December 21, 2016 - Our mortgage was sold to SPS by - just a couple weeks before we were going to be closing on our short sale. We have been working with SPS since - and initially they ran our request for short sale under the wrong terms so it was denied. After finding that out we had to resubmit all the paper work, by our short sale specialist, who called every week and asked how things were going was told they had all the necessary information and were waiting for a decision. At the end of - they mailed us a letter saying that the terms from the second mortgage do not meet their requirements, which was...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

December 20, 2016 - - -, - - - - -, - - - -, Director Headquarters address Consumer Financial Protection Bureau - - - - - - -- -- -- Dear - - ; RE : SPS : - - SPS refund excessive property taxes from - to - estimated has $81000.00 plus interest by - -, -. I would like for SPS to assume the responsibility of collecting the over paid taxes fro - - Findings After numerous attempts to sale - - - -, - real estate experts have informed me that the failure to sale my property for over two ye...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

December 19, 2016 - SPS - - - - - -, - - CA - - - SPS currently has an authorization for -, and a complete short sale package. SPS is refusing to work on this short sale until the Broker from the Listing Agents firm is authorized by the homeowner. This is absurd and unnecessary. The homeowner has NOT authorized this person ( the broker ) to be on the authorization. SPS is claiming the investor is forcing this to be a part of the short sale. The investor does not yet own the property and has no right to determine who is the authorized party. Nor does the listing agent need to be...

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Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker

December 17, 2016 - I modified my house - 2016 with Select Portfolio Servicing. through HANDS in Florida It was approved with a three months trial of which I had to call to get the this information, I told them that I will not pay any money until I get it in writing. I did it in writing for the trial period. The permanent document to sign, I did not get until - 2016 dated in - 2016. I have been paying my new approved mortgage every month since then, but they keep sending me threatening letters that if I do not pay the $4100.00 which is the amount I was delinquent before the modification. Then, they s...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

December 17, 2016 - I am a - year old widow who has resided in the same home since 1977. I have gone through a few financial problems but am now finally getting my life back on tract after a few setbacks. My problem that is I have been with the same mortgage company for many years and have been paying an outrageous interest rate of 8.29 %. I have contacted them on a number occasions to see if I could do a refinance to get my interest rate lowered to what it should be, but each time I was denied for one reason or another. I even tried the HARP loan which I was also denied for. I have maintained my property well...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

December 16, 2016 - Select Portfolio Servicing has been deceptive and intimidating. It has been difficult for me to find my past due balance. I missed a regular monthly payment. When I attempted to make a payment to try to get caught up I could not find my past due balance. My printed statement listed a past due balance, but it did not list a payment that I had made prior to the statement being generated. My online account did not list a past due balance at all. It only told me that I had a regular monthly payment due. It also did not list any late fees or other fees of any kind. I then received a letter stating ...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

December 16, 2016 - SPS Servicing currently services my mortgage. I have lived here for 15 years. On - -, 2016 I became a victim of identity theft. Taxes were filed using my ssn. Fraud report filed. All - credit bureaus put a freeze on my credit. I contacted SPS immediately as I did any/all accounts I pay. I did not want a loan modification. Just wanted to communicate why I fell behind. They refuse to work with me on the mere $4000.00 I am behind. No option to pay in 1-3 months along with my current mortgage which is very affordable ( $810.00 ) They have more than enough documentation as to why and h...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

December 15, 2016 - Hello, I am in the middle of a loan modification. My loan servicer asked me to send in a cashiers check for $200.00 to cover the cost of the appraisal. The letter states " to send $200.00 within 14 days of this letter ''. The letter was written -/-/2016 I did not receive the letter until just prior to the 14 day period. I contacted the servicer and was told it must be mailed within 14 days not received. I then mailed the certified funds immediately. The loan servicer then cashed the check, kept the funds and denied my appraisal since they did not receive the funds within 14 days, not wha...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

December 15, 2016 - I have been pleading for the full consideration of my situation, understanding and assistance to keep my home as I try to straighten out my life since -. I was diagnosed with - - ( - ) in the -, have undergone - that had caused difficulty in meeting my financial commitments, including mortgage payments. After I stopped the -, I was dealing with -, though I did n't give up, and moved forward with plans to complete my studies and committed to work hard in order to keep my place. I requested assistance from - Housing Finance Agency regarding Home Saver- a foreclosure p...

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Select Portfolio Servicing, Inc Debt collection disclosure verification of debt not given enough info to verify debt

December 14, 2016 - DUE PORTFOLIO SERVICING due refusal to disclosed - AS TRUSTEE ADDRESS on Account # -, Property : - - - -, - - -. Select Portfolio Servicing falsely claiming to be Attorney in Law of supposed investors, base in fraudulent, suspicious, purported assignment mortgage, recorded on -/-/-, is requiere under Section 6, The Real Estate Settlement Procedures Act ( RESPA ) to furnished investors information and principal office : To Servicing Bank : SELECT PORFOLIO SERVICING - - - - - - -, - - Ref. : Select Portfolio Servicing Acc # - Property...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

December 13, 2016 - I 'm a - year old - that has a 10.99 % interest rate on my primary property with loan servicer Select Portfolio Servicing. I requested a refinance so that I can lower my interest rate and mortgage payment and SPS advised my to apply for a loan modification. I was approved for a loan modification with an interest rate of 9.74 % and they added $2000.00 to my principal balance. SPS claims they based the loan modification on the information that I sent in. However, the information that I sent illustrated an income lower than they income they used to structure the loan modification. SPS wan...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

December 13, 2016 - I received this loan in 2007 and was unaware that I had a negative amortization loan that would adjust and grow a balance every month. I am - and needed the funds to repair my home to accommodate my illness. I fell behind as soon as the loan adjusted and have been unable to get help with keeping my home. I can afford to pay my old payment based off of that loan. I was recently under review for a modification and was denied, they say I do not make enough money to keep my home and will not work with me to give me a payment close to my old payment. I do not agree that my income is insufficient...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

December 13, 2016 - -/-/- - - - -, GA - Director - - Consumer Financial Protection Bureau -, - - Headquarters address Consumer Financial Protection Bureau - - - - - Dear - - ; I will lose my home on -/-/-. After a long history of exchanges exchange with the CFPB concerning the modification my home. A short sale or foreclosure of my home is scheduled for -/-/-. For years I have informed CFPB and SPS that may home appears Uneconomic. My Principle and Interest annual payments are less than my property taxes. Since the purchase of my home -/-/-...

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Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker

December 12, 2016 - I have been been trying to get a loan modification for over a year, and its been between - different lenders - - - and Select Portfolio Servicing. I do n't know how and why this note is being bounced back and forth for the past 8 years. I do n't understand why this being done without giving me notification and consent if I wanted to find another lender or not. After talking with another lender, I had requested a loan modification with Select Portfolio Servicing, and there is no trace of this at the request - -, they have not been able to produce the modification at all. I fee...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

December 12, 2016 - We were approved for a modification on -/-/2016 pending - trial payments beginning - -, 2016. We made those payments and have made - more monthly payments. On -/-/2016, I was told that I should have received the documents for the final modification 30 days after they received the last document, which was received on -/-/2016. On -/-/2016, the website showed that the Property appraisal was received. On -/-/16 I was told that they were working on final terms and we should receive a package any day. On -/-/16 we received a letter that SPS was waitin...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

December 12, 2016 - US BANK, As Trustee, Successor in Interest to - Bank, NA, as Trustee For - Mortgage Trust - - -, MN - -/-/2016 QUALIFIED WRITTEN REQUEST - : Acct # - / - To Whom It May Concern : This request for information is submitted pursuant to Regulation - - under RESPA. This request is not duplicative of any prior request for information on the above referenced loan account ( - ). We have received correspondence indicating that a certain - was consulted and named as a " Foreclosure - '' representing US Bank, As Trustee etc. in a foreclosure matter in New York. ...

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

December 10, 2016 - SPS provided - Deeds of - for the same date. The Deed of Trust which was recorded and filed in the - Recorder 's Office, on -/-/2004 with the file number of - was altered from the - we originally signed. At no time did we have knowledge or authorize anyone to alter the Deed of Trust after we signed and notarized it. There are also missing signatures on pages and a signature of a person as a borrower who was not an applicant on the loan....

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

December 9, 2016 - I received a foreclosure letter from Select Portfolio Servicing on -/-/-. This after they had turned me down for a Modification saying that they had not received all the information to review the modification and they were closing out the request. They consistently tell you that they did n't receive information or something was missing from the application, which is not true. I spoke with - - from the Ombudsman dept. On - -, and she told me the the foreclosure sale date would be on -/-/-. In researching this I noticed that the foreclosure sale had not been posted...

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Select Portfolio Servicing, Inc Mortgage credit decision / underwriting

December 9, 2016 - I applied for a loan modification with select portfolio who is my mortgage company.. we were approved for a modification however the amount that we are being charged is outrageous, we currently owe - dollars and the terms of the modification increases the note to - dollars. we contacted the company and were basically told " take it or leave it '' We were led to believe that we applied for a modification to improve our circumstances not worsen them. We were given a timeline of -/-/- to either accept or decline the offer....

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

December 9, 2016 - I started a short sale process with Select Portfolio Servicing ( SPS ) in - -. To date, the short sale has not closed. While I understand a short sale can be a lengthy process, SPS has been negligent in the handling of this process. Starting in - -, I was told that I no longer have to pay the mortgage. Because of this information, my mortgage has gone unpaid for 11 months ( I paid - ). I had NEVER missed or been late on a payment before this process started. Because SPS has created every possible scenario to delay the close of this sale, my life has been negatively impacted. Eve...

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Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker

December 8, 2016 - I am extremely upset with Select Portfolio Servicing because they mishandle my account. I finish my - trial payments and after I received my final modification packet, I am getting a huge balloon in the amount of $110000.00 at the end of my loan. This is not acceptable because I never had a balloon before my loan was modify. I need to know from where this balloon is coming from My loan was with - - before it was transfer to SPS. However ; I have not been given an explanantion. This is really devistating because SPS is not respecting the guidelines I was Approved for the - - -...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

December 8, 2016 - Since - of 2013, I have been going submitting documents to modify my home and the company who I have my mortgage with has been asking me to submit the same documents over and over again. My interest is going up this month - - - 4.75 %. The reason I need to modify my home is because I was getting child support of $750.00 and it ended in -. I submitted my documents 3 mths in advance in order to give them ample time to work on my modification. However, they are giving me the run around and continue asking me for documents they already have. I have continued paying my mortgage and...

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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure

December 8, 2016 - I have been negotiating this short sale for years, and it goes in a vicious circle of needing documents, submitting docs, extending the law day, repeat, repeat, repeat. I submitted a complaint in - 2016, # -, but the short sale still has not been approved. I work with all lenders, negotiating short sales, and this lender is hands-down the worst....

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Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker

December 5, 2016 - I inherited a house years ago and the banks did not keep up with the paperwork. I did not know anything. Thought the house was free and clear according to probate court. Now I try to get a loan and can not. Have not been able to to find anything on who is servicing this old mortgage so I can get it released. 4 companies so far and no ones has it. I am tired of the run around and mortgage companies being able to do what they want and leaving people helpless. They need to be filing proper information like everyone....

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