Navy FCU Complaints

Navy FCU consumers have reported over 1,452 official complaints. Out of the 1,452 consumer complaints against Navy FCU, 20% were disputed by the consumer (i.e. the consumer was not happy with how Navy FCU responded to their complaint) and 99% were processed in a timely manner. 6% of consumer complaints against Navy FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.

Issue
Account opening, closing, or management
Deposits and withdrawals
Loan modification,collection,foreclosure
Loan servicing, payments, escrow account
Managing the loan or lease
Application, originator, mortgage broker
Making/receiving payments, sending money
Taking out the loan or lease
Problems when you are unable to pay
Other
Problems caused by my funds being low
Billing disputes
Using a debit or ATM card
Identity theft / Fraud / Embezzlement
Credit decision / Underwriting
Communication tactics
Shopping for a loan or lease
Cont'd attempts collect debt not owed
Closing/Cancelling account
Improper contact or sharing of info
Incorrect information on credit report
Settlement process and costs
Delinquent account
Credit determination
Customer service / Customer relations
APR or interest rate
Payoff process
Taking/threatening an illegal action
Transaction issue
Billing statement
Credit reporting
Collection practices
Credit card protection / Debt protection
False statements or representation
Managing the line of credit
Balance transfer
Account terms and changes
Advertising and marketing
Fraud or scam
Shopping for a line of credit
Other fee
Customer service/Customer relations
Credit line increase/decrease
Disclosure verification of debt
Other transaction issues
Forbearance / Workout plans
Unsolicited issuance of credit card
Money was not available when promised
Late fee
Application processing delay
Bankruptcy
Arbitration
Convenience checks
Cash advance
Collection debt dispute
Overlimit fee
Rewards
Sale of account
Privacy
Wrong amount charged or received
Unable to get credit report/credit score
Unexpected/Other fees

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New Navy FCU Consumer Complaints


Navy FCU Debt collection taking/threatening an illegal action seized/attempted to seize property

February 1, 2017 - During the timeframe of when I held my account there at Navy Federal Credit Union in - Washington from -. When accounts became due they would freeze my savings/checking accounts until I paid them or scheduled a payment. This was normal operations for them every 2 weeks. I would have to call them to unfreeze my accounts on a daily basis at times. I am sure Navy Federal has records of this. That was the reason why I closed my accounts and went with another bank....

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Navy FCU Credit card other

January 21, 2017 - DISCRIMINATION ON THE BASIS OF MY -. THEY ARE ALSO REFUSING TO GIVE ME EQUAL SERVICE TO ME ON THE BASIS OF MY -. I DO NOT KNOW WHAT IS WRONG WITH THE - PEOPLE AT THIS CREDIT UNION. THEY ARE - AND -. IM NOT RECEIVING EQUAL SERVICE ARE EQUAL PROTECTION. I CAN NOT RECEIVE ANY HELP OVER THE PHONE AND WAS BANNED. THEY AFTER FIVE YEARS HAVE A SECURITY NOTICE ABOUT MY SOFT VOICE CALLING ME -. BUT COULD NOT DO THIS PRIOR AND LOCKED MY ACCOUNT SEVERALTIMES. I WAS STRANDED ON VACATION AND ALL MY CREDIT CARDS AND CHECKING WERE FROZEN.THEY CAN DO THIS BUT NOT...

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Navy FCU Credit card other

January 16, 2017 - I was making on time payments, and the credit company ( Navy Federal ) was reporting late payments, even though my statements were paid on time. I contacted Navy Federal with five certified letters, stating that they were reporting my account wrong on the - major credit bureaus, and how they were in violation of the fcra, and the Fair Debt Collection Practices Act. There has n't been any replies, so I continued to send letters, stating that they are violating federal law. To this day, -/-/-, Navy Federal Has not marked my account disputed, or responded to my certified letters.So now th...

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Navy FCU Credit card other

January 12, 2017 - I have a checking, savings and credit card account with Navy Federal Credit Union. I failed to make a payment on my credit card and the credit union has locked me out of my account. I am not able to access my checking and savings account. From my understanding, Navy Federal is not permitted to participate in these practices....

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Navy FCU Credit card identity theft / fraud / embezzlement

January 4, 2017 - I am a identity theft victim, i have had accounts opened in my name i have just recently checked my credit report to find an account which was opened without my knowledge fraudulently. I sent Navy Federal Credit Union a Federal Trade Commission identity theft report affidavit and a Identity theft report from my local Police Department on - through certified mail, its arrival date was - and they sent me a letter stating that they would not close and remove this from my credit report due to the fact they did not think it was fraudulently opened, that letter was dated -, there is no wa...

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Navy FCU Consumer Loan shopping for a loan or lease

December 17, 2016 - I came to the - location in - to apply for a loan. The loan was to pay for a certification class and moving expenses. After explaining the situation in its entirety to the representative, I was told that I needed to open an account to apply. After opening a checking account, he opened a savings account for me as well although I did n't need it. He then did the loan application and told me to check back in a few days. I decided to call the customer service number about an hour after getting home and was told that my application had been denied. I was also told that the decision was made r...

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Navy FCU Credit card credit line increase/decrease

December 16, 2016 - I 've had an account with Navy Federal since - and in - of that year they approved me for a credit card with a $500.00 limit. After some time I added my wife to the account as a joint card holder. After about a year, I requested for a credit limit increase which was approved to $20000.00 limit. Recently this year I requested for another credit limit increase and was declined for that increase. The reason was " Excessive credit obligations ''. FYI, between my wife and I, we have less then $7000.00 outgoing in expenses. Our gross monthly income is OVER $ - monthly! I ask you, DOES...

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Navy FCU Credit card payoff process

December 12, 2016 - Your Message -/-/- : Hello, I made - payments -/-/- to payoff my NFCU credit card, and I stopped my monthly auto-bill pay. 3 months later I got a phone call from NFCU saying that they only received one large payment from me. I then immediately made a final payment to pay off the balance. Today I noticed a 30-59 day late payment mark on my credit. Please remove this mark as I have paid in good standing for years. Thank you, -...

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Navy FCU Bank account or service account opening, closing, or management

December 12, 2016 - NFCU was freezing my account for various pay periods. Which caused me to have some financial hardship and eventually switched banks. The froze my accounts and I did n't have access to any money, because of an account that my ex-husband had....

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Navy FCU Credit card other

December 8, 2016 - Navy Federal Credit Union is reporting a credit card collection account on my - credit report that does not belong to me. For a brief time, I had been added to this credit card as an authorized user back in 2010, but the authorized user status was taken off over 6 years ago. I have disputed this account at - several times, but Navy FCU refuses to take it off of my credit report....

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Navy FCU Credit card other fee

December 6, 2016 - Over charged account, sold disputed account, filed false information on my credit report. which resulted in my - being terminated with the - while I was - -/-/- and unable to work at my - in - - FL as of -/-/-....

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Navy FCU Credit card billing disputes

December 3, 2016 - Someone opened up a Navy Federal Credit Union account in my name. I have tried twice to dispute it with them, and they denied me both times. I even asked them to tell me how the credit money was used so I could prove it was n't me, and they did n't give me that chance. It is negatively affecting my score....

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Navy FCU Credit card identity theft / fraud / embezzlement

November 16, 2016 - -, According to the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ), you are required by federal law to verify - through the physical verification of the original signed consumer contract - any and all accounts you post on a credit report. Otherwise, anyone paying for your reporting services could fax, mail or email in a fraudulent account. I demand to see Verifiable Proof ( an original Consumer Contract with my Signature on it ) you have on file of the accounts listed below. Your failure to positively verify these accounts has hurt my ability to obtain credit. Under the FCRA, unve...

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Navy FCU Bank account or service using a debit or atm card

October 25, 2016 - - fraudulent charges were committed utilizing my wife 's debit card number and pin. I called Navy Federal Credit Union, our bank and submitted a claim to reject the charges and have the money reinstated. Naturally, I also cancelled the card. It is obvious that the charges were not done by either of us, as we live in - and the charges were in - -, -. The first charge was at an auto shop in - - for $4500.00. The second and third were both cash withdraws of $300.00 each for a total of $5100.00 stolen. I have submitted a police report to the - County Police Dept in -...

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Navy FCU Bank account or service using a debit or atm card

October 20, 2016 - I use Navy Federal Credit Union. They claim to offer fraud protection and to monitor accounts. I rarely use my debit card and pay for most things by my credit card. They have had excellent monitoring of my credit card. I was planning a trip - and notified them of my travel dates. While -, I kept my debit card in an - blocking sleeve and used it only three times. Although my debit card was never stolen, there were somehow ATM withdrawals from my checking account outside of my travel dates. These amounts totaled to over $4000.00 in withdrawals I did not authorize. When I contacted my ...

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Navy FCU Bank account or service making/receiving payments, sending money

October 20, 2016 - Navy Federal Credit Union ( NFCU ) implemented improper debt collection practices in order to obtain payments for my NFCU VISA Platinum card from -/-/- through -/-/-. NFCU conducted the following practices during the timeframe listed : 1. Falsely threatened me with legal action and wage garnishment through verbal telephone communication and written correspondences. 2. Falsely threatened to my contact commanding officer to pressure me to make payment to my delinquent account. 3. Contacted my commanding officer on numerous occasions to ensure I made payment to my delinquent account....

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Navy FCU Credit card identity theft / fraud / embezzlement

October 17, 2016 - A letter addressed to my wife, dated -/-/- from Navy Federal Credit Union - -, -, - stating that a past due amount of $12.00 needed to be paid to this Navy Federal Credit Union. Threatening statements indicated that late fees would be assessed, and information would be sent to the credit bureaus concerning late payments, missed payments, or other defaults might be reflected on her credit report. We called a toll free number to resolve this because my WIFE NEVER APPLIED FOR A CREDIT CARD from this credit union. We live in -, ane we have never had any dealings with any cr...

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Navy FCU Credit card delinquent account

October 14, 2016 - I 'm an authorized user on this account and when the primary stopped paying as agreed, the credit card company is reporting negative information on my credit report. As an authorized user, this should not be reflected on my credit only on the primary 's credit report....

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Navy FCU Bank account or service making/receiving payments, sending money

October 12, 2016 - I got a reminder notice from - - claiming they never received my payment and charging me a $2.00 late fee and threatening to disconnect my water service for nonpayment. I paid the bill through nfcu 's online bill pay as I always do and it was supposed to be delivered by - -. I do n't know why nfcu DID N'T pay my water bill but this needs to be resolved IMMEDIATELY. The customer service from nfcu lately sucks!!!!...

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Navy FCU Bank account or service deposits and withdrawals

October 11, 2016 - On - -, I made an online deposit for a $200.00 check. I mailed the check on - - to make sure it was received within the 7 day requirement. On - -, I discovered that the online deposit had been reversed by nfcu on - - without explanation and without notifying me. This is the SECOND time this year nfcu has stolen my money and I want it back immediately. They now have my check and I do n't have my money. THIS IS COMPLETELY UNACCEPTABLE!!! They are supposed to be protecting my money, not stealing it. CUSTOMER SERVICE -!!!!...

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Navy FCU Credit card other

September 28, 2016 - There was a balance on my credit card. I was informed that the money from my savings account would be released ice I paid the balance. After passing the balance, they transfer money from my savings toward the credit card. I was never notified of there intention to close the credit card or to take money from my savings account. Without notice of choosing the account...

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Navy FCU Mortgage loan servicing, payments, escrow account

September 13, 2016 - I applied for - benefits at my bank, Navy Federal. They have applied the benefit to all of my accounts except my mortgage. Their reason is that the mortgage was taken out while I was on - - previously. While I have been off - as a - for about 5 years, all of my accounts and loans from every company were started during my original - - date. My federal education loan, - accounts, and my local bank all have applied the relief during my time -. Navy Federal has applied it to my Line of Credit and Credit Car accounts which were started when I was - -. However, for m...

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Navy FCU Bank account or service account opening, closing, or management

September 10, 2016 - I was the innocent victim of a suspected fraud claim but NFCU did nothing to assist me and help me out of the bind that I was placed in. There was a transfer of money from one friends account to another but the transfer resulted from a misunderstanding. My account was affected because I also received a transfer from the account suspected of fraud. It was n't fraud but just a misunderstanding like I said. The day after this transfer, my account is locked and I no longer have any access to my funds. I find this out after attempting to make a purchase at -. No one in the security department ev...

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Navy FCU Credit card balance transfer

September 10, 2016 - On - -, 2016 I applied for a Navy Federal Credit Card online in which I requested a balance transfer for - in hopes that I 'd receive a 0 % interest rate card to pay off my loan and credit card faster. I received correspondence from Navy Federal on -/-/16 that the balance transfer for the Navy Federal loan would n't be processed because it could only be made from other financial institutions. I received the Navy Federal credit card on -/-/2016. On -/-/2016, I reviewed the interest rate and discovered it was 15.40 % with an available balance of $6500.00 so, I contac...

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Navy FCU Bank account or service making/receiving payments, sending money

September 2, 2016 - I was contacted by my credit union and told a check that was paid to me had been written on a closed account. The agent worked in collections for Navy Federal Credit Union. The agent advised me that I would need to repay this check. I informed her that I also had lost out on this project and if it would be okay to make payments to reduce my balance. She said that this was okay so I paid - on -/-/2016. This was the same day she called. I informed her that I would make another payment around the first that I had to try to secure payment through my child support payments. My balance was ...

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Navy FCU Bank account or service using a debit or atm card

August 30, 2016 - NFCU was contacted about a dispute I had with a merchant ( - ). I provided NFCU with supporting documents that show that I responded to NFCU within the required time frame. I was given a POC at NFCU who NEVER responded to my phone calls or faxes submissions. NFCU closed my business checking account in error, placed it as a charge off, put my name and business name on the banking blacklist. - wrote a letter expressing their errors. and NFCU will not reverse any fees and states that the account is still negative.. They claimed it was not NFCU errors it was mine and the vendors. Which is i...

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Navy FCU Credit card other

August 26, 2016 - The issue is that on my - Credit Report .My Date Opened is incorrect. I have disputed it with - three times and filed a complaint and a dispute through you CFPB and it still is has n't been updated. Date Opened needs to be updated to -/-/2016. It 's reporting incorrectly as, -/-/2016....

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Navy FCU Consumer Loan problems when you are unable to pay

August 25, 2016 - I was released from my teniored job last year and informed Navy Federal. I continued to make payments throughout this year as I could. I was then referred to a special collections department who allowed me to make small payments to show effort until my full time job started at the end of -. My collections specialist - - was in an accident and a schedule check payment was unable to be stopped but was rectified by an ACH transfer later that week before the returned check. On - - our account was placed for repossession and picked up the same night. Tuesday we called into Navy Feder...

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Navy FCU Consumer Loan problems when you are unable to pay

August 17, 2016 - I called Navy Federal Credit Union on - -, 2016 and confirmed with their Collections Department that my auto was not in repossession status. I paid $650.00 on - -, 2016. The balance currently due is $330.00 ( partial - and - payments ). My vehicle was towed from my home on Monday, - -, 2016 by - -. I contacted Navy Federal Credit Union 's collection department and was transferred to NFCU 's " Repossession '' Department. I spoke to - - who informed me my vehicle would not be returned unless I paid a $370.00 repossession fee directly to - - ( a tow...

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Navy FCU Consumer Loan managing the loan or lease

August 12, 2016 - I have several loans with Navy Federal Credit Union. I have a vehicle loan of which they are trying to deceive me every month by stating that I have to pay the next months car payment in the present month which will if im not paying attention I will pay 2 months because they 're trying to make it seem as if my payment is more than it really should be for the month. My normal car payment should be almost - per month but I always pay -. This month my car payment amount on NFCU website says this : Payment Due Due -/-/2016 PAY $780.00 I copied it from their website. I contacted the N...

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Navy FCU Credit card other

August 11, 2016 - I am joint on a credit card with my sister. My sister has charged it to the limit - twice. She and her husband paid it off in - 2015. At that time I was to be removed from the account after 30 day to ensure it would be reported correctly on my credit report. However, when I called to make sure I was removed, they said the account had been closed, but they would have to reopen it to ensure proper in reporting, so I said in thirty days I would be removed. So they never removed my name because they say my sister does not qualify on her own and just opened it with me still on it. Now she has...

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Navy FCU Mortgage credit decision / underwriting

August 9, 2016 - I bought my current house using Navy Federal Credit Union ( NFCU ) in -/-/- using what was called a Veteran 's choice loan. It offered the same benefits of a VA loan, but with no origination fees and less cost. I later added a - mortgage to pay off some other debts. I was only behind twice on payments, once while getting a divorce and once after becoming unable to work and waiting for the VA to grant my -. I am a - Veteran now. I drastically need and have needed to do a refinance, both to lower my payments and interest, but to cash out some equity. My wife has been having - si...

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Navy FCU Mortgage loan modification,collection,foreclosure

July 30, 2016 - During my bankruptcy case Navy Federal had me dealing with one of their Vice Presidents, - -, to make my monthly payments. When my bankruptcy dismissed ( I made all my payments on time but the Chapter - Trustee in - is crazy ) I called - - and pleaded with him to let me keep my home. - - told me that he would work with me as long as I kept making my monthly payments. I have done this religiously including making a -/-/- payment. Despite my good faith efforts I got two letters from Navy Federal indicating they were putting me in default and accelerating my loan unl...

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Navy FCU Credit card payoff process

July 29, 2016 - My husband was a - - who was killed in the line of duty - -, -. This caused my credit card to go into a negative account. I had to wait until - - for the investigation to be completed. - -, I received a letter from Navy Federal Credit Union about my credit card. I was going through multiple - and contacted them in - - regarding this account. I spoke to my counselor assigned to the charge off and she gave me 3 options, similar to the 3 options in the letter, I could pay a lump sum of the balance of $5300.00 and have it marked paid in full on my credit repor...

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Navy FCU Bank account or service account opening, closing, or management

July 27, 2016 - THE BANK SENT ME SEVERAL CONSUMER EMAILS STATING THAT FOR EVERY IMMEDIATE FAMILY MEMBER I REFERRED THAT OPENED AN ACCOUNT THAT ME AND THE RELATIVE WOULD BOTH RECEIVE $50.00 REFERRAL FEE. I HAVE REFERED - FAMILY MEMBERS AND ONLY RECEIVED CREDIT FOR ONE OF THEM. THE BANK REFUSES TO GIVE ME CREDIT FOR THE OTHERS....

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Navy FCU Bank account or service account opening, closing, or management

July 27, 2016 - A loan was created illegally thru NFCU, I was put off for months said would take loan off my accounts as of -/-/-, never was, changed amounts added loan after date it was to be removed, added money into my checking account from a closed account in -/-/-, more stories and accusations from them, I ca n't handle it anymore. I 'm tired of all the shady business and rude crude unattractive CSRs and from the - - and - I can Handle. These attachments tell the whole story with their own paperwork I have enclosed....

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Navy FCU Bank account or service deposits and withdrawals

July 26, 2016 - On -/-/2016 I visited navy federal to see if I could apply for a loan. I spoke with rep at the branch - and I advised her my score was - but since I been on - my credit score has decreased.Then she said then you may not get approved I asked her after 15 years of banking with your company there 's nothing you can do she said no. Then as I explained my situation she said he has referred a lot of members to some company call - - but could n't remember the exact name. I started searching for the website and multiple websites popped up.So I applied for a loan and on -/-/1...

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Navy FCU Credit card closing/cancelling account

July 22, 2016 - My issue is that my credit card account was frozen, and then closed. My checking line of credit account is frozen. My checking account was frozen ( It is current unfrozen, but the lack of response from the company leaves me little faith in them going forward ) I received no notice as to why this has occurred. I have sent in the documents I was asked to send in upon my calling their - and speaking to a front line Customer service representative. I have never been able to speak with or communicate with in any way the " person '' who is supposedly asking for these documents. Time line and even...

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Navy FCU Bank account or service problems caused by my funds being low

July 20, 2016 - Insufficient fund on my account which a stop payment was issued and approved with the bank I reported to the federal reserve today....

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Navy FCU Credit card credit line increase/decrease

July 19, 2016 - I have a Navy Federal Credit Card. Which I 've had for almost two years now. I apll applied for a credit line increase in the fall of last year and was denied. I applied again two weeks ago and was denied again. According to Navy federal I was denied due too excessive credit obligations and delinquent past or present credit obligations with Navy Federal. According to Navy Federal I was 11 days late in - 2016 and 4 days past due - 2016. I explained to the customer service rep. that I had more debt, a lower beacon score and a lower income when I was first approved for this card and I coul...

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Navy FCU Bank account or service account opening, closing, or management

July 4, 2016 - I applied for Business loan products at NFCU whereas I believe the loan analyst - - - - - is not properly trained or using discriminatory practices. I submitted all required documentation on - -. On - - I asked how long is the processing time frame? - - stated he 'd have a decision by the following week. The following week he reached out only to ask a question already answered on my application. " Which property would be used as collateral? ". After not hearing from him by - -, I reached out asking for a status. Only then, Me. - told me the NFCU had im...

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Navy FCU Bank account or service account opening, closing, or management

July 3, 2016 - After I was terminated by my former employer. The moment my credit card/mortgage with Navy Federal Credit Union fell behind, they completely locked out my online access/phone access to all my accounts. I never received, or was able to access ANY statements for any account. I was enrolled in multiple automatic debits, and paperless statements from my account to numerous other payees. With no access I was unable to find out all the automatic debits to be paid by any account. This caused several automatic debit to bounce and overdraft fees added. This went on for several months, never once did I ...

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Navy FCU Bank account or service account opening, closing, or management

June 30, 2016 - Yes navy federal credit union blocked my account after me being 60 plus days a member and qualified as a member under my father serving in the - in -. I have over - - dollars in my checking and also money in my savings they blocked my rent online bill payment to my apt complex and now are refusing to unlock my account and honor my check sent from them to my apt complex furthermore they refused to accept my poa as I requested several times and also refusing to let me speak to someone in regards to my checking savings and credit card which I make - payments or more a month my fath...

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Navy FCU Credit card unsolicited issuance of credit card

June 27, 2016 - I received - cards in the mail today, unsolicited, from Navy Federal Credit Union. These included a Visa credit card under my name, a Visa debit card under my name, and a Visa credit card under the name of a total stranger. I did not request these cards. I called Navy Federal and canceled the cards, but they could not tell me how or why I was sent these cards. I believe that sending unsolicited cards is not legal and seek your advice....

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Navy FCU Bank account or service account opening, closing, or management

June 27, 2016 - I am a - military Veteran trying to open an account with Navy Federal Credit Union. As per their email I received they requested identifying documents, which, as per their email, was sent to them. Every document, except my state drivers license, was not accepted, even though every document sent to them was in the list in the email from their Security Operations section! I sent my most recent Federal tax return ( not accepted ) ; my - rental verification document ( not accepted ) ; etc. I called and the customer service agent said even though the documents requested were in the credit uni...

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Navy FCU Bank account or service deposits and withdrawals

June 27, 2016 - Navy Federal Credit Union was sent a Cashier 's Check and mobile deposit cheques that have been dishonored and not processed, also said by - an agent of the credit union, that the mobile deposits were returned. For what reason was asked, and was told that the federal reserve board and the institution were it came from said the check was invalid, proceeded to ask for proof of that and was denied. As for the Cashier 's Check, sent on -/-/16, was informed by - that it was still processing, which should have been processed 2 to five business day for funds to be released. Through this p...

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Navy FCU Bank account or service account opening, closing, or management

June 24, 2016 - I recently opened a savings account with Navy Federal Credit Union and was NOT told that they would perform a hard credit check as part of the process. I later found that the credit check release was in the account paperwork and they did not inform me that they would be doing a credit check. I found this highly deceptive and has impacted my credit score....

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Navy FCU Bank account or service problems caused by my funds being low

June 23, 2016 - On - -, 2016 in the morning i contacted my navy federal credit union and asked them to realease my direct deposit early in my checking account ending in -, she did just that i also asked her to transfer money into my finance account the amount of $100.00 and my other checking account was in the negitative of $13.00 i made that positive i than asked her to give me the balance and than transfer the money into my account ending in - she did n't do that so i begin to swipe my card the next day on -/-/2016 and now i am in the negative of $67.00. i spoke to a manager name -...

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Navy FCU Bank account or service problems caused by my funds being low

June 22, 2016 - I have been with my bank for awhile and I have been charged - dollars for over draft fees. I know I have an option to keep this service but I think the charges are getting out of hand....

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Navy FCU Money transfers money was not available when promised

June 16, 2016 - On -/-/2016, at Navy Federal Credit Union ( NFCU ) 's branch located at - - -, -, VA -, I submitted a request for - bank wire transfer to a bank account in -. I was told that it will take -7 business day. It 's advertised on their website https : //www.navyfederal.org-. I 've been calling NFCU since -/-/2016 and I was being jerked around by them since then. On - phone call dated -/-/2016, I was told by the representative that it 'll take -8 business days. I told her it 's not true and requested to speak to her supervisor-. He told me it 'll...

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Navy FCU Credit card other

June 13, 2016 - I applied for a loan on -/-/-. ( Navy FCU ) .I called to get my status and was told I was turned down. They suggested I apply for a credit card ( NFCU/- ). I did so so. They did not tell me they would pull my credit again. Again I was turned down and was told by the person on the phone to apply for a loan consolidation. I did so and was not told they would pull my credit. Why should they? They had done it on -/-/-. I ended up with - hard pulls and no one had told me that I would get - other pulls : - -, -, and - I called on - -. On - -, - I...

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Navy FCU Credit card billing disputes

June 11, 2016 - I had - accounts with Navy Federal Credit Union. They have added - to my credit reports under different account numbers. They have also re-aged these accounts....

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Navy FCU Bank account or service account opening, closing, or management

June 5, 2016 - I have submitted disputes several times with Navy Federal Credit Union concerning accounts I held with Navy Federal Credit Union. - continuously reports the disposition of the accounts incorrectly, and claims it is the data furnisher ( Navy ). Navy continues to claim it has correctly reported the accounts ( see attached documents ), but accounts continue to show late or " negative '' information in - - ( which is impossible as they were included in bankruptcy and closed -/-/- ), and now most recently - shows a balance and late for the past 12 months on - account, which is i...

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Navy FCU Bank account or service account opening, closing, or management

June 4, 2016 - -/-/16 my husband and I traded our vehicle and the payment was upcoming due on the - - of - 2016, however the dealership stated they were paying it off and for us not to make the payment on - - ND 2016. The bank went into our joint savings and withdrew the payment. For - it 's not just my husband 's money it 's mine as well when I called the bank 3 times they did not want to speak with me because I was not on the auto loan. But they still touch my money out of my savings so how do you explain that. However I finally spoke with - or - from collections department, a...

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Navy FCU Consumer Loan shopping for a loan or lease

June 4, 2016 - On - -, - I submitted an application for an auto loan from Navy Federal Credit Union. I added my husband as the co-signer. I am the - for my husband who is - and also a - Veteran. I sent in the general power of attorney and his pay documents as I am responsible for all our finances as his POA. Once the document were uploaded. I received a call on - -, - at -. This was a request for me to bring the POA into the branch with his identification. I asked how long would I have to take it in and was told within the next 14 days. I said I would come in on - -, becau...

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Navy FCU Credit reporting incorrect information on credit report account status

June 3, 2016 - The credit union close my auto pay and my bills was not getting paid and the funds was in my account, so the company 's reported late payment to the reporting company, my credit card was -, lost I-I lost - - account and - be cause of the late reporting on my account, they would n't give me a loan to pay the debt off without a co signer, I am qualified for the loan my income is the same I cant get a loan no where because of their conduct and lie about their conduct their acts has cause me unreversable harm How do I sue...

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Navy FCU Bank account or service deposits and withdrawals

June 2, 2016 - Case Subject : violation of TILA ( Pub. - ) Case Description : On - -, 2016, $1200.00 was transferred from my - checking account to my Navy Federal Credit Union checking account via ACH funds transfer. When the funds arrived in my Navy Federal Credit Union checking account on - -, 2016 ; I found nothing was in my checking account, after trying to purchase some groceries at a local supermarket. Navy Federal Credit Union had - pirated - the funds that were in my checking account ( at the time : $1200.00 ). [ In violation of 12 C.F.R. 1026.12 ( d ) ]. I called N.F.C.U....

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Navy FCU Consumer Loan taking out the loan or lease

June 1, 2016 - Navy Federal Credit Union is still reporting my vehicle loan as late for 90 days. I paid this car off -/-/2014, so I am not late on this, and upon payment, they stated they would delete this off of my credit profile since I asked for this because derogatory information was showing on my profile. They performed a " bait and switch '' just to get my payment. I paid them in full, and they are reporting my account late. They need to remove this off of my credit profile or at least remove any late payment history they have for me....

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Navy FCU Credit card other

June 1, 2016 - Navy Federal Credit Union is Reporting an Authorized User File on my Account, both myself and the Original Owner have asked for me to be removed, - is stating that the information is accurate, however, I am not the owner of this account, it is showing late payments and affecting my credit. Just as the other bureaus have removed this from my file, I expect - to remove it as well....

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Navy FCU Bank account or service making/receiving payments, sending money

May 29, 2016 - I had an unauthorized transaction on my checking account and the bank said I should stop payment on my mortgage payment because with the unauthorized transaction the payment would have bounced. I was never told that it would last 30 days. But even after the 30 day period the stop payment was not lifted which they admitted was a bank error but because of that error it resulted in my last loan modification payment to bounce and for my home to go into foreclosure with additional charges and lawyers fees from the mortgage company...

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