Review and analysis of over 863 consumer complaints
| Synchrony Financial |
| RBS Citizens |
| Wells Fargo & Company |
| Barclays PLC |
| GE Capital Retail |
| Barclays |
| Capital One |
| Pentagon FCU |
| Amex |
| Wells Fargo |
| TD Bank |
| U.S. Bancorp |
| Citibank |
| Bank of America |
| Company | Complaints |
|---|---|
| Citibank | 134 |
| Capital One | 121 |
| JPMorgan Chase | 116 |
| Bank of America | 107 |
| Discover | 56 |
Citibank Credit card balance transfer April 7, 2017 - Received transfer balance offer from citicard/citi.com/-, to transfer a balance. Prepared to make a payment and was told by their csr that any payment made will go towards the highest interest charge rather than the 0 % balance transfer. This, in my estimation, allows for credit card companies to continue applying payments as they choose (! ) and allows for the application of several months of accumulated interest that serves in the best interest of the credit card company rather than the consumer! This is absurd! I am to accept that a company that makes as much as citi bank can not offer t... |
Barclays PLC Credit card balance transfer March 31, 2017 - In -/-/- - discontinued its credit card affiliation with - and moved it to Barclay. First we pay all credit cards in full each month. When the conversion took place there was no balance due -, however we did have a disputed item for a medical bill with - for $1000.00 which we have since been reimbursed for by our health insurance provider and Barclay has been paid too. As of -/-/- this matter is still not resolved and Barclay says we owe them $3100.00 which includes interest charges. For one year I have asked for details and NONE received, I have written directly to ... |
Citibank Credit card balance transfer March 26, 2017 - In -/-/2017, I discovered fraudulent activity on my Best Buy branded Visa credit card. I immediately called the issuing company, filed a fraud complaint which went smoothly, the account closed, investigation opened and a new card issued. On -/-/2017 I received a letter that reads " We are writing to inform you that we completed the investigation on your " My Best Buy Visa Platinum account. As a result, we removed the disputed charges and any related fees and interest charges from your account. '' I have since started receiving calls from Citi card services which is the issuing bank for the... |
Citibank Credit card balance transfer March 21, 2017 - Sent credit card balance transfer from - ( Account - ) to Citibank ( $9200.00, Citibank Account - ) and - ( $5700.00 ) on -/-/2017. - posted transfer on -/-/2017. Citibank stated on -/-/2017 that they have not received the balance transfer even after verifying the account information several times. As another example, I sent a - - bill pay to Citibank and it posted in 4 days. - has verified that the Citibank balance transfer was a valid account and it left their institution on -/-/2017. After 13 days, they have not received a notice from Citibank that it w... |
Wells Fargo & Company Credit card balance transfer March 20, 2017 - I purchased windows through -, and they offered 15 months 0 % financing through Wells Fargo. I have been paying regular payments to Wells Fargo for this 0 % interest program and noted they opened a new credit card account in my name and transferred the balance owed to the new card account. It appears based on the statements, that this took place in -/-/2017. I did not request Wells Fargo to open a new card on my behalf, nor was an explanation given as to why the new account was opened and the funds were transferred.... |
Regions Financial Corporation Credit card balance transfer March 14, 2017 - I recently had - unauthorized balance transfers appear on my Regions Visa credit card statement. - transfers were from - and - from -. I do not have a - or - card or account. - credited one charge but not the other one. The first transfer occurred from - on -/-/2017 in the amount of $2600.00 plus a transfer fee of $79.00. The next transfer from - occurred on -/-/2017 for $2400.00 with a transfer fee of $73.00. This transfer was credited back on -/-/-. - made a transfer on -/-/- for $1500.00 with a fee of $47.00. I made a complaint with... |
Synchrony Financial Credit card balance transfer March 11, 2017 - I intend to transfer some balance that I have with Synchrony financial, but their website does n't show the account number that I need to transfer the balance I have with them, I want to do a balance transfer to this other card with much, much better rates. Their rates are very, very high by the way. Regardless, the issue is that I ca n't get my account number over the phone because the numbers are omitted from the E statement. Perhaps is that they do n't want you to transfer the balances from their cards that hold outrageous interest rates. Their response is that they are not authorized to re... |
Wells Fargo & Company Credit card balance transfer March 6, 2017 - I have a credit card with Wells Fargo. On this account I have a promotional balance ( for a transfer balance at a 0 % interest rate ) however my statements does n't inform me of when the promotional balance will end and how much interest I will be charged if not paid of by that date. All my other accounts with a promotional balance provide a separate line for a promotional balance and tells me the balance for the transfer and the amount of interest to be paid of not paid with the agreed upon time period. I think Wells Fargo is n't being transparent with these current practices and given their ... |
Synchrony Financial Credit card balance transfer March 1, 2017 - My credit report shows a status of " Closed. $1100.00 written off. '' from -. I have disputed it with both - and -. - came back with no update as a result. After spending almost an hour on the phone with Care Credit they told me that they had never received an dispute ( s ) and that they could n't update it this account because they sold it to - and they would have to report it. I explained to them that they sold it, it 's not written off. They did get paid and they agreed but because it was sold off, they would n't update my credit report, that - had to. - is n't the on... |
Citibank Credit card balance transfer February 27, 2017 - I took a 0 % interest credit card transfer from my at & t Universal Card. The interest free period was to end - -, -. I set up auto payments to insure the entire amount transferred would be paid off before the interest free period ended. I took a separate second 2.9 % interest balance transfer that is to end - -, -. I inquired with the company that if I did that would it interfere with paying off my 0 % transfer. They advised me if I paid the minimum payment, any amount above would go to my balance that was expiring first. I paid off more than my 0 % transferred amount before... |
Bank of America Credit card balance transfer February 24, 2017 - I received a credit card solicitation from Bank of America in the mail to transfer high interest CC debt onto a Bank of America CC offering 0 % interest for two years with a 3 % balance transfer fee. I filled out the provided application in the BOA website that I was directed to in the solicitation and entered all the information asked for along with the $8000.00 dollar amount of credit I needed to pay off the high interest card. I was expecting to be either approved for that whole $ - amount or disapproved entirely. I immediately received an approval but for only - % of the amount of ... |
Bank of America Credit card balance transfer February 22, 2017 - I have a balance transfer card with Bank of America with - balance transfers at a promotional rate of 0 % APR. - balance of $ - where the promotional rate expires -/-/- and - balance of $ - where the promotional rate expires -/-/-. I was under the impression that payments would be allocated to the balance that the promotional rate expires first. However all payments are being applied to the balance with the expiration date of -/-/-. Therefore my balance of $ - will start having interest applied even if I have made enough payments to cover that balan... |
Bank of America Credit card balance transfer February 10, 2017 - Bank of America provided no warning, written via telephone nor via email though in full possession of those facts about the expiration of an offer. In point of fact in violation of the Fair Credit Reporting Act have forced me into a negative option.... |
Wells Fargo & Company Credit card balance transfer February 10, 2017 - I received a credit card offer to transfer funds for 0 %, I responded to the offer on -/-/-. The only reason for opening an additional credit card was to take advantage of the balance transfer. I called on -/-/- to follow up on the transfer and was told it would take 7-10 business days. I called again today to follow up and was told it would take 10-14 business days and that their records indicate that I did not request this until -/-/- and I should see it post by -/-/-. I spoke to a supervisor who stated that a check will be mailed to me in 7-10 business days. I have never... |
Citibank Credit card balance transfer February 1, 2017 - I received a 0 % interest for balance transfer from CITI. After filling up the application and being approved, I proceed to do the balance transfer. Once the balance transfer was completed I received a letter stating the terms of the transfer including a 22.49 % interest fee. I requested a revision of the account, requested evidence of my acceptance of the offer with an interest rate, and CITI is not willing to provide the information.... |
Barclays PLC Credit card balance transfer January 26, 2017 - I presently have a credit card from Barclaycard and was originally promised if I transfer credit from another card to this one, it would be paid off in a timely manner but they keep raising the interest rate on me. They are charging me an interest rate of - percent. Is this an unfair amount?... |
Synchrony Financial Credit card balance transfer January 13, 2017 - I purchased the order number, - coast $44.00 from walmart.com on-line using my walmart master card end number - name on the card is - - -, on -/-/-, but since one on line site named - was getting from my credit card $ -, even i reporet dispute and froud to the credit card, so I closed the account on my request, but I asked the customer service representative to pay the balance, which is the amount of the oreder mentioned above, he told me to pay it in any walmart store, since he closed the account, on -/-/- i payed $44.00 by the order pay -, by my - -... |
Citibank Credit card balance transfer January 11, 2017 - Go to - In their TERMS IT PLAINLY STATES : APR for Balance Transfers 0 % introductory APR for 21 months from date of first transfer when transfers are completed within 4 months from date of account opening. After that, your APR will be 13.49 % to 23.49 %, based on your creditworthiness. These APRs will vary with the market based on the Prime Rate.a # 1 I opened an account back on -/-/-. # 2 Balance of $890.00 was paid in full back on -/-/- # 3 Ready now to do another 0 % balance transfer and these scammers have removed the offer from my account. Read the above terms : It pla... |
Citibank Credit card balance transfer January 11, 2017 - On -/-/- I notified Citibank by phone of fraudulent activity resulting from a balance transfer check that posted on -/-/-. At that time I was informed there was nothing further I need to do. Citibank representative said I would receive notification of dispute within a short time period, and they would issue a new credit card. On -/-/- I called Citibank again to confirm dispute was in process, and tried to obtain an address to send written notification and I requested a copy of my credit card agreement. After insisting on speaking to a manger so I could be provided the exact addr... |
Discover Credit card balance transfer January 10, 2017 - PLEASE SEE ATTACHED FOR ALL DETAILS ... Summary Here - - I received a call from " - - '' supposedly ( it was actually - - ) with a special offer to transfer all my credit card balances onto one new Card ( ended up being Discover ), and that the transferred amount would be interest free until paid off at $250.00 per month. The cost for this was $1900.00 and was charged to my - - card ( see attached ), and then transferred to the Discover card. They did not mention anything about a transfer fee to the new card, and I was charged an additional $420.00 for that. I was a... |
Capital One Credit card balance transfer December 28, 2016 - Please reference case # - I have tired to contact - Capital One cooperate office ext - but it is always busy. I have called through the call center several only to be told that they have no way to reach her so I end up calling later to speak to someone else who researches my account and then emails -. This has been going since 1 month. I was advised by - that she needed more time to research things, and still have not heard back from Capital One. I am requesting that Capital One pay the interest fees to my other creditors due to Capital One refusing to pay them due to the fraud ... |
Citibank Credit card balance transfer December 23, 2016 - - and Citibank opened an account for the - by Citi without my consent. They transitioned the balance from my - - card to that account without approval. I never received a card or a bill for the account. Then they began charging me with late fees and interest. I have contacted them and requested they credit all late fees and interest. They have agreed to credit - charges but would not credit the remaining $75.00 in charges. I have paid the charges for any purchases I have made but not the late fees and interest.... |
Capital One Credit card balance transfer December 16, 2016 - I have a Capital One Credit Card, a Personal and a Business Card ( which is now -13 month since I got them ). For this complaint I would like to explain the aggravations and how Capital One Defrauded me and the huge damages that I 'm suffering about. Let me start with the Business Card. To better understand Capital One has a feature which they mail out a check to your address and it 's payable to your name, and then you can deposit it to your account and then do with it whatever you want. Here is the Story, I requested - checks to be mailed out to me on -/-/16 and -/-/16,... |
Wells Fargo & Company Credit card balance transfer December 12, 2016 - Wells Fargo decided to terminate the banking relationship with me. At the same time I was charged $400.00 interest fee for a balance transfer of $ - I never initiated. I called wells fargo - times and each time they transfer me in circle between - departments. Customer support transfers me to the fraud department, the fraud department transfers me to the loss prevention, and loss prevention back to the customer support. I was on the phone a full week and no one knows what they are doing... |
JPMorgan Chase & Co. Credit card balance transfer December 6, 2016 - I have contacted Chase multiple times about a balance transfer that never went to my credit card account at - credit union. On -/-/2016 Chase stated the transfer was sent to the wrong account at -. They opened an inquiry about it and said they would try to get the funds placed in my account. Today it has been over a month since the first contact with Chase. I called Chase today -/-/2016 and - said that the transfer was denied due to the account number being incorrect and that I would receive a letter in the mail stating this information and the funds would be refunded to my accoun... |
Pentagon FCU Credit card balance transfer December 6, 2016 - Dear CFPB Staff : Tempted by an offer in - 2016, I initiated a balance transfer with Pentagon Federal Credit Union, and wanted to transfer $1300.00 from my - - credit card ( - - card ). Three months and hours of phone calls later, I still have a debit balance on my PFCU account for the $1300.00 transfer, but never benefited from the transfer at all. We did determine through phone conference calls that PFCU put the wrong account number on the check they sent to -, who claims to have sent the check back to some other account holder ( due to the wrong number on the check fro... |
USAA Savings Credit card balance transfer December 1, 2016 - This is a credit card fraud case beginning in - 2016! I orignally reported the fraud charges to usaa in - 2016! Total fraud charges of over $3000.00 were added to my credit card balance due, of which $26.00 were charges belonging to me! Most fraud charges have been credited to my balance due except $670.00 which were transferred to my balance due payment for - 2016. After reporting fraud charges I have repeat- edly talked to customer service, fraud dept. attempting to reach a conclusion and a " - '' balance! A letter, e mails were sent asking for verification ( transactions )... |
Citibank Credit card balance transfer November 27, 2016 - I have an - AAdvantage Citicard because I want to earn miles on my purchases. I recently took advantage of a balance transfer offer to remodel our kitchen and we made a transfer of $15000.00 on -/-/-. The 0 % interest balance is good through -/-/2017. Since then I made my monthly payments to cover my purchases and pay part of the balance transfer. I discovered I was being charged interest and the amount listed on the statements for the balance transfer was much lower than expected. I called Citi customer service to find out what was happening. They said the balance transfer offer s... |
Barclays PLC Credit card balance transfer November 27, 2016 - I was offered several 0 % interest rate balance transfers with different expiration dates for each one. I have made monthly payments and when the first transfer was about to expire I paid it off. When the second transfer was about to expire I asked what the balance of the transfer would be. I was told a different amount than what I calculated. I was informed that they could not keep track of where my payments went and the company could apply the payments to any of the balance transfers. My issue is that the company is not honoring the expiration date on each of the transfers and is now chargin... |
Amex Credit card balance transfer November 23, 2016 - I requested a balance transfer of $750.00 from my - account to my American Express account, however, American Express posted the charge twice on my account but it only transferred once. I tried to get this resolved for a month now but they have not fixed the issue and have reported inaccurately to the credit bureaus.... |
Citibank Credit card balance transfer November 23, 2016 - I have a AAdvantage credit card with CITIBANK. -/-/-, I took a Balance Transfer offer, for which I paid a fee of - % over the amount of the transfer and have until -/-/- to repay the balance transfer without interest. I have since then been paying in full for all new purchases made in the month included in the statement plus an extra amount to repay the balance transfer ahead of the -/-/- interest free deadline. However, CITI is charging an interest over the new purchases made in the month included in the statement because while I am paying in full the new purchases,... |
Amex Credit card balance transfer November 15, 2016 - I transferred a credit balance from an American Express business card to an American Express personal card. Unfortunately, since the credit balance exceeded the balance on the personal card, American Express unilaterally decided to issue a check for the difference of $86.00. This check was first issued on -/-/2016 but never arrived. I contacted American Express and -/-/2016 the check was resent, however this check too has not arrived. I contacted American Express on -/-/- to check on the status of the check, and they again reissued it without asking my permission. This means that if... |
PNC Bank N.A. Credit card balance transfer November 11, 2016 - I received a Balance Transfer Offer in the mail from PNC, where I have a credit card. I went online and submittedt the request. The receiving credit card never received the check. I have called PNC repeatedly and have not received any answers as to why this was never received, although they have posted this charge to my account. They have finally agreed to re-issue the check. My complaint is that if I was not diligent in following up on this matter, I would have had a $2000.00 charge on my account with no payment received. In addtion, PNC phone representatives have been severely lacking in t... |
Barclays PLC Credit card balance transfer November 8, 2016 - I received multiple 0 % interest rate balance transfer offers from Barclay Bank. I did take advantage of one of these offers from Barclay. I transfer a balance from - to a new Barclay Credit Card. I was charged a transfer fee of $54.00 which I agreed to, in exchange for 0 %. After reviewing my statement which I should of done earlier, I see I have been assessed interest charges. They are as follows : -/-/2016 INTEREST CHARGE-BALANCE T - -/-/16 INTEREST CHARGE-BALANCE T - -/-/2016 INTEREST CHARGE-BALANCE T - -/-/2016 INTEREST CHARGE-PURCHASES - -/-/2016 INTEREST C... |
Barclays PLC Credit card balance transfer November 8, 2016 - A balance transfer was initiated with Barclaycard on -/-/- based on a promotion they sent sent for 3.99 % promtional interest until - -. On -/-/- they opened a case to reverse $950.00 that was mailed via check to -. On -/-/- - cashed that check. Attached is the check Barclaycard sent and my transaction statement showing that it was deposited into my - account. On -/-/- Barcaycard sent me letter that they closed this open case. But they have not " recovered the $950.00 '' from -. As of today -/-/- the - is still in in - a... |
Bank of America Credit card balance transfer November 6, 2016 - Bank of America charged interest even though I paid the non promotional balance in full. When I took the promotional transfer they explained that the minimum payment would be allocated to the lowest finance charged balance, in this case the promotional transfer. Therefore I would have to pay the minimum balance plus the entire activity balance in order to avoid paying interest. They claimed to disclose that if I used the card for purchases that even if I paid the minimum plus the monthly activity in full that I would still be subject to $1.00 minimum finance charge. I do not believe that thi... |
Barclays PLC Credit card balance transfer November 4, 2016 - I got in the mail a promotional balance offer from Barclaycard and initiated it online -/-/2016. On -/-/2016 Barclaycard debited my account for $950.00 plus $38.00 balance transfer fee and mailed a check to -. - recieved the check for $950.00 and it posted to pay off my credit card balance with them. On -/-/- Barclaycard, without my authorization, reversed the balance transfer violating their own internal policy of not canceling a balance transfer until the - business day, in my case -/-/-. I received a letter dated -/-/2016 from - of the - that they would... |
Barclays PLC Credit card balance transfer October 28, 2016 - I received convenience checks from Barclay Card US ( - ) to complete a deposit into my checking account. At the time, the card the check was tied to had a $0.00 balance and a $7100.00 credit limit. Barclay Card returned the check and when I called them they said it was because they were having system issues. Then the representative changed the story and said it was because I wrote the check out to cash ( I did n't ). The check was not written out to cash, it was written to myself to deposit into my checking account to pay bills. I am now suffering a tremendous amount of overdraft fees d... |
Citibank Credit card balance transfer October 26, 2016 - On -/-/16 a - - refund check was credited to my Citicard account in the amount of approx $7400.00. This was because our planned cruise had to be canceled I request that a check for the refund be mailed to me on or about -/-/16 I was told that the check would be sent within 5-7 days It is now -/-/16 and I have not yet received my check. My account balance shows a - $7000.00 balance so I know check has not been issued... |
Citibank Credit card balance transfer October 25, 2016 - I had completed a balance transfer with sears credit card last year which expires - -, 2016. I then was offered a couple deferred payment purchase offers in the last couple of months. I am trying to pay off the balance of the expiring balance transfer with no luck. Since the last statement I have made approximately about $1000.00 of purchases which still has n't closed yet, and have made excess payments in order to pay down balance transfer for - -. Now my overrall balance is $100.00 over the total promotional balance offer total, so none of the excess payment money is being al... |
Wells Fargo & Company Credit card balance transfer October 21, 2016 - I set up a balance transfer from my - credit card to my Wells Fargo credit card on -/-/2015 in the amount of $7500.00. The transfer was initiated through Wells Fargo, and they were to send the funds to my - account. The balance appeared on my Wells Fargo bill very quickly, but has never been applied to my - account. I 've talked to - banks many times, but with no resolution. - banks claim to have done multiple investigations to find the transaction from Wells Fargo to -, and both claim to find no issue on their end. - has informed me all they need from Wells Farg... |
U.S. Bancorp Credit card balance transfer October 19, 2016 - I was offered a balance transfer. No interest until - 2017. I took advantage of special offer and paid the 3 % transaction fee. I have made my payments prior to due date and larger than required. The bank closed my account, did not state why. Then changed my interest rate from zero per offer to a default rate. They also more than doubled my monthly payment. I tried contacting them to resolved on several occasions this month spending more than 30 minutes each time. This is deceptive marketing. I believe due to the fact the closed my account could have negatively impacted my credit which coul... |
Citibank Credit card balance transfer October 17, 2016 - I recently applied for and was approved for a Citi card after being bombarded with numerous mailings offering 0 % on purchases and balance transfers. I decided to transfer $9000.00 from another card to take advantage of the 0 % interest rate. Well I just looked at my statement and see that Citi is charging me $270.00 as a transfer fee. This is completely misleading and I feel as if I 've been misled. $270.00 is alot of money for someone that is trying to reduce debt and paying for school. On my - credit report I see that Citi has - HARD inquires. They are on -/-/2016 and -/-/20... |
Wells Fargo & Company Credit card balance transfer October 11, 2016 - Wells Fargo solicited an application for a Home Rebate credit card. The employee who solicited the additional business from us misrepresented the terms of the card. He clearly and repeatedly said that the card came with a $0.00 balance transfer fee, and confirmed it in response to my written question. Here is a chronology of his contact with us. I have the complete records in my files. Wells Fargo credit card offer timeline - -, 2013 - Husband receives a call from employee in the - office. [ We had never heard of him and had not been in contact with anyone about the matters he w... |
U.S. Bancorp Credit card balance transfer October 7, 2016 - On -/-/2016 I contacted U.S. Bank and provided them with a new mailing address for them to mail a replacement for my existing card that expires on -/-/2016. While on the phone, I was offered an additional credit card with a - dollar credit limit, zero percent APR for a year, and 17 % APR after the first year. I was also told that I could transfer the balance from my existing card, close to - dollars, to the new card, without any transfer fees. I called on -/-/2016 to inquire about whereabouts of the replacement card and new card in the mail. While on the phone I was told that the p... |
UMB Bank Credit card balance transfer October 1, 2016 - Quicktrip has offered gas station card through UMB Bank. I held a card which was paid in good standing. They switched provders to - - - - - earlier this year. I changed where I am sending payments and monthly statements provided by - - - - - show my account is laid. But I am now receiving collections letters from UMB Bank saying I owe on my Quiktrip account. What gives?! I have paid every statement I 've gotten!... |
U.S. Bancorp Credit card balance transfer September 29, 2016 - I applied for USBANK visa signature card since they were offering % 0 APR for balance transfers for one year. Also they were offering $100.00 credit if you spend $500.00 within a month. I completed both requirements and to my dismay I was denied the promotions they were offering after I made a balance transfer and spend over $500.00 on the credit card. I called customer care and spoke to supervisor called - and almost spend one hour on the phone since these guys are not organized and specialized in wasting valuable customers time. I was told balance transfer did n't hit my account wit... |
Citibank Credit card balance transfer September 23, 2016 - I have a 0 % APR promotional balance transfer on my credit card with Citicard. In the same billing period, I made additional purchases besides the balance transfer. I paid the minimum amount due from the monthly statement, PLUS the entire amount of the non-promotional purchases. Citicard charged me interest, saying that it was because I had not paid the statement balance in full, including the balance transfer amount. When I referenced the CARD act provisions that say that any amount paid above the minimum amount due must be allocated to the highest interest balance ( i.e. the new purchase bal... |
Bank of America Credit card balance transfer September 20, 2016 - Bank of America mailed me an offer advertising zero interest on credit card balance transfers. I called them at - on -/-/2016 at - EST and spoke on a recorded line with - - who stated she was in - - , Texas to inquire if they would do it for me. After running a quick credit check, I was told that I was eligible to receive a modest line of credit. I told them I was not interested in that offer and to " cancel my application '' and " I do n't want anything from Bank of America. '' At - I was told " We will close the account. A letter will go out within 14 days. '' Within t... |
Synchrony Financial Credit card balance transfer September 17, 2016 - i am being charged a very high interest and have got a 0 % interest on balance transfer and they will not allow me to make the payment with a credit card. so i was going to have the card company send them a check but in my account info i have no account number have never received a card and they refuse to tell me over the phone my account number. i do not think it is appropriate for them to keep all my info from me since i am the one being charged with high interest.... |
Barclays PLC Credit card balance transfer September 15, 2016 - To Customer Service Team From - - Account - -/-/2016 I am notifying BARCLAY in writing on -/-/2016 - PT - I took out a balance transfer which is now due for payoff on -/-/2016 in the amount of $1000.00 ( -/-/- ). I am being told instead of being able to pay off this amount directly, BARCLAY will apply my intended payment to the amount balance due on my NON-BALANCE TRANSFER purchases. BARCLAY is punishing me financially for continuing to use my card for additional purchases and PREVENTING me from complying without penalty to the BALANCE TRANSFER transaction... |
Bank of America Credit card balance transfer September 13, 2016 - On -/-/2016 I accidentally double-paid the significant outstanding balance of my Bank of America - account. I owed about $26000.00 and I mistakenly made two payments totally $52000.00. My error! I immediately contacted BOA and asked that the second $26000.00 payment be reversed and returned to my - checking account. My credit line and other assets covered the over-payment with personal financial impact. After many phone calls and a waiting period, on -/-/2016 about $26000.00 was taken out of my BOA account and I was told the amount would be in my checking account " tomorrow '... |
Capital One Credit card balance transfer September 12, 2016 - I AM - - AND I WANT TO TRANSFER MY BALANCE WITH MY CREDIT CARD COMPANY. I HAD A - CREDIT LIMIT IN 2015 AND EVERYTHING WAS FINE. WITHOUT ME ASKING FOR AN INCREASE CAPITAL ONE INCREASED IT TO $3300.00. NOW I AM NOT ABLE TO PAY ALL THE INTEREST AND OTHER FEES CONNECTED TO THIS CARD. I NOW OWE OVER THE CREDIT LIMIT AND WHEN I MAKE PAYMENTS THEY ALL GO TO INTEREST AND THE FEES. I CAN NEVER GET AHEAD. WHEN I CALL THEM WHICH HAS BEEN OVER 8 TIMES THEY SAY THEY CA N'T TRANSFER MY BALANCE TO THE CHEAPER 0 % ON A BALANCE DUE. IN OTHER WORDS THEY SAY THEY CANT GIVE ME THERE OFFERS OF 0 % BALAN... |
JPMorgan Chase & Co. Credit card balance transfer September 10, 2016 - We applied online through Chase Slate for a " full '' balance transfer. We wanted to transfer our - - balance of $45000.00 with a higher interest rate to Chase Slate. We got a letter in the mail saying that we were approved for $3400.00. At this time I called Chase Slate and said if you ca n't transfer the full amount of $ - then I do n't want any transfer. They ignored that request and opened up the credit card account anyway, transferred $3400.00 to - - and sent us a bill with a balance due of $3400.00. When we called them and asked them why they did this they did not ... |
Navy FCU Credit card balance transfer September 10, 2016 - On - -, 2016 I applied for a Navy Federal Credit Card online in which I requested a balance transfer for - in hopes that I 'd receive a 0 % interest rate card to pay off my loan and credit card faster. I received correspondence from Navy Federal on -/-/16 that the balance transfer for the Navy Federal loan would n't be processed because it could only be made from other financial institutions. I received the Navy Federal credit card on -/-/2016. On -/-/2016, I reviewed the interest rate and discovered it was 15.40 % with an available balance of $6500.00 so, I contac... |
Pentagon FCU Credit card balance transfer September 7, 2016 - I transferred a credit card balance of approximately $3600.00 to Pentagon Federal Credit Union ( PenFed ) on their 0 % balance transfer program in - 2016. After a few months on the program, I noticed that my account was being charged interest. This is not an obvious thing as I have a Platinum 'rewards ' card and usually received some credit each billing cycle as a result of gas purchases. I did some rough math and determined that I was paying interest on purchases on an average from the purchase! Not from the billing date or the period after that! I called PedFed and talked to Customer Se... |
Citibank Credit card balance transfer September 3, 2016 - I used my bill pay through my personal Bank to pay my credit card bill. I now have - Citibank credit cards because Costco used to require that you use a Costco - card, but they automatically switched those card users to a new account with Costco Citibank, when their contract with - was n't renewed. The start of this problem was actually my mistake- I made a payment of - to " citi cards '' ( because that 's how is shows up in bill pay through my bank ) on -/-/2016. I did n't realize, though that I had selected the wrong citi cards ( since I now have - ), I wanted it to go to m... |
Bank of America Credit card balance transfer August 27, 2016 - I called Bank of America to get a ( a new ) credit card promotion. I have an account with them now. I wanted to lower my interest rate and my minimum payment that is going up on - 2016. I wanted to transfer the present credit card balance to a 0 interest rate. I was told I could n't to that because they will not transfer an existing Bank of America credit card account I also was told of my new minimum payment which would be more than I could afford.I told the lady that she did n't give me a resolution! I am very upset with Bank of America. As soon as I can I will close this account. Is ther... |
Citibank Credit card balance transfer August 25, 2016 - -/-/-/-/-/2016 Costco switched its credit card provider from - - to Citibank. As a - member with a Costco - -, my credit card balance was transferred to a Citibank Visa card, and a Citibank Visa card account was opened in my name, without my authorization. I was not informed of the balance transfer until approximately two months after the change took effect. I was charged interest on an outstanding balance and a late payment fee. I requested a statement from Citibank to that I could see the itemized charges and dispute the late fees and interest charges since I was never ... |
Barclays PLC Credit card balance transfer August 24, 2016 - Barclaycard sent me balance transfer checks in the mail. I deposited one into my checking account and they did not pay it because they said I did not have the full amount available. I looked at my recent transactions and I did swipe the card taking me under the $500.00 that I wrote the check for but I had the charge reversed. The reversal of the charge is dated on -/-/2016 the same day that the charge was made. Barclaycard got the balance transfer check on -/-/2016 and they did not honor it. They told me that they did not post the credit to the account before they posted the debi... |