Review and analysis of over 26 complaints against Navy FCU
Navy FCU consumers have reported over 26 official complaints related to Credit decision / Underwriting. Out of the 26 consumer complaints against Navy FCU, 38% were disputed by the consumer (i.e. the consumer was not happy with how Navy FCU responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Navy FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.
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Navy FCU Mortgage credit decision / underwriting August 9, 2016 - I bought my current house using Navy Federal Credit Union ( NFCU ) in -/-/- using what was called a Veteran 's choice loan. It offered the same benefits of a VA loan, but with no origination fees and less cost. I later added a - mortgage to pay off some other debts. I was only behind twice on payments, once while getting a divorce and once after becoming unable to work and waiting for the VA to grant my -. I am a - Veteran now. I drastically need and have needed to do a refinance, both to lower my payments and interest, but to cash out some equity. My wife has been having - si... |
Navy FCU Mortgage credit decision / underwriting April 6, 2016 - On - -, 2016, I received a letter from Navy Federal Credit Union which advised me that my Home Equity Line of Credit was being suspended due to " a review of my credit history including a decline in my credit score '' This infuriates me because this credit line is a credit extension that is related to my home. Basically this change is a call in of a loan that to my understanding gave me a 20 year " draw '' period in which I was able to utilize the credit. This LOC is not even a year old. I was never advised that there was a minimum credit score that I had to maintain, nor was I ever told... |
Navy FCU Mortgage credit decision / underwriting March 14, 2016 - We applied for a VA loan with Navy Federal Credit Union. We went under contract and had - days to remove a funding contingency. The credit union told us, our realtor and the seller 's realtor that we were approved for the loan. Then one week before closing the credit union changed their decision and pulled back the funding approval. The reason given was we do n't have employment in the state where the property is located. - - is the day we are bound by contract to close on the loan. It is the seller 's intentions to take a our $4000.00 earnest money down payment. My husband and I ha... |
Navy FCU Mortgage credit decision / underwriting February 27, 2016 - Hello, I applied for a mortgage loan with Navy Federal Credit Union - and I pulled my Experian Credit report which gave me a score of - - based on this I applied for the Mortgage and Navy Federal is saying my score is -, which is not correct and they increased my interest rate by 2.625 % from their initially quoted website rate of 4.0 %, which increased my qualifying ratios and now I am not able to afford the house anymore. I feel truly depending on the numbers which may not be correct and not even matching with - 's report is not fair and which made it unable for us to be able to b... |
Navy FCU Mortgage credit decision / underwriting March 25, 2015 - My husband, an - service member, and I applied for a VA - with Navy FCU on -/-/15. I sent in loan documents - and did not receive ANY communication until -/-/15. My primary concern in my repeated communication to NFCU was that our rate lock would expire before closing the loan. After receiving a call from processor, - -, a month after our application was submitted, I was told as a condition of our loan approval, that I must submit an Access Number evidencing membership with NFCU. I provided my Access Number to - - via email on -/-/15. I continued to email... |