Review and analysis of over 8 complaints against Navy FCU
Navy FCU consumers have reported over 8 official complaints related to Billing statement. Out of the 8 consumer complaints against Navy FCU, 25% were disputed by the consumer (i.e. the consumer was not happy with how Navy FCU responded to their complaint) and 100% were processed in a timely manner. 13% of consumer complaints against Navy FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Navy FCU Credit card billing statement October 31, 2015 - Navy Federal refuses to give me statements for my account. They have taken away access to my account. I have no idea on purchases that were made on my account, because they are withholding statements. I am hereby refusing to pay now since they refuse to tell me anything about my account. I have supplied them with my identification like they requested before but still nothing. I am attaching identification again with this. If any negative activity appears on my credit report I will pursue legal action with the courts against Navy Federal. ... |
Navy FCU Credit card billing statement July 11, 2015 - On or about - 2014 the credit union of my new address, the customer service agent mis-typed my unit number, and had the incorrect address on file for several months. After I notified them it was the wrong unit, they continued to send all my personal banking information to this unit, including my full credit card numbers, access number, transaction information, and all correspondence against my will to this stranger. I did not receive my statement, and called to notify them again & through a verification system '' of public information, I answered - question out of - wrong, and failed... |