Navy FCU Credit Card Complaint

Other

Navy FCU Credit card department,

Washington

I was making on time payments, and the credit company ( Navy Federal ) was reporting late payments, even though my statements were paid on time. I contacted Navy Federal with five certified letters, stating that they were reporting my account wrong on the - major credit bureaus, and how they were in violation of the fcra, and the Fair Debt Collection Practices Act. There has n't been any replies, so I continued to send letters, stating that they are violating federal law. To this day, -/-/-, Navy Federal Has not marked my account disputed, or responded to my certified letters.So now the account is delinquent, and they still have n't marked the account disputed. I get the - credit reports, from the - website.

Navy FCU customer in Washington
Jan 16, 2017

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Navy FCUComplaint HistoryComplaints8/20139/201310/201312/20131/20142/20143/20145/20146/20147/201410/201412/20142/20153/20154/20155/20156/20157/20159/201511/20151/20165/20166/20168/20169/201612/20161/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navy FCUOther85.0%2.5%2.5%10.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.1%13.5%3.8%1.9%0.8%13.1%66.1%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints