Review and analysis of over 48 complaints against Navy FCU
Navy FCU consumers have reported over 48 official complaints related to Taking out the loan or lease. Out of the 48 consumer complaints against Navy FCU, 8% were disputed by the consumer (i.e. the consumer was not happy with how Navy FCU responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Navy FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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Navy FCU Consumer Loan taking out the loan or lease June 1, 2016 - Navy Federal Credit Union is still reporting my vehicle loan as late for 90 days. I paid this car off -/-/2014, so I am not late on this, and upon payment, they stated they would delete this off of my credit profile since I asked for this because derogatory information was showing on my profile. They performed a " bait and switch '' just to get my payment. I paid them in full, and they are reporting my account late. They need to remove this off of my credit profile or at least remove any late payment history they have for me.... |
Navy FCU Consumer Loan taking out the loan or lease May 23, 2016 - I filed for bankruptcy on - 2014 and included everything debt that I had except for an auto loan I had with Navy Federal as I am the co-borrower on the account. I am still making on time payments on the account. Fast forward to this time, every credit bureau reports that the account is included in my bankruptcy which I and the attorney who filed did not include. ... |
Navy FCU Consumer Loan taking out the loan or lease May 19, 2016 - I purchased a vehicle from - - in -. I traded-in my - - -. I owed - on the - to NFCU. The vehicle I purchased a - - was sold to me -. - - gave me - for the - leaving - due on the loan. The dealership had me apply for the loan with NFCU. On the Buyers Order the dealer put N/A in the pay off amount. When asked about the N/A the dealership stated that NFCU required it for loan approval. the dealer It then put a - down payment that they never asked for and I never paid. The balance due on the - was -. When I got the check from NFCU it was f... |
Navy FCU Consumer Loan taking out the loan or lease April 19, 2016 - Navy Federal Credit Union is charging for a loan that I did not co- sign for ... they refuse to show the promisory note of the loan loan #. I contested the loan back in - ( see attach letter ) They the credit reporting agency - took it off. then they have put it back on I an not responsible for this loan. I filed an earlier clam, case # -, ... |
Navy FCU Consumer Loan taking out the loan or lease March 21, 2016 - One year ago I used Navy Federal Credit Union to finance my first vehicle. I purchased the vehicle from a small dealership, - - in - - Virginia. At the time of the purchase the vehicle was worth $8700.00. The dealership provided a - but my copy did not have the value of the car listed. The vehicle was financed by Navy Federal Credit Union for - at 9 percent. NFCU financed - percent of the fair market value of the vehicle. NFCU allowed me to purchase a vehicle with over $4000.00 in negative equity. I went to NFCU to apply for refinancing of the vehicle and was told that... |
Navy FCU Consumer Loan taking out the loan or lease taking out the loan or lease November 30, 2015 - I went into my credit union to get a replacement card and they asked if i was interested in refinancing my car. They worked the numbers up after getting the final payoff amount from - - and I saved $200.00 a month. I agreed to the new loan, they issued the payoff check and I sent it to - -. I just moved house and had not received anything from - - so checked online and found out there was still $5000.00 owing on the car - the credit union issued the check at $5000.00 less than the payoff. I immediately call them and they tell me they can see where their agent made the m... |
Navy FCU Consumer Loan taking out the loan or lease taking out the loan or lease November 28, 2015 - My complaint is about Navy Federal Credit Union. It has come to my attention that my current auto loan is now nearing almost 4 years of payments. I decided to go over the amount I have paid and what is left to pay on this loan. Based on what I have calculated I have not even paid off half of the original amount financed. Based on my -/-/- - -/-/- statement I have $23000.00 left out of $31000.00 that was originally financed -/-/-. Additionally I have calculated out the last 11 months ' worth of payments which equaled $4800.00, to which $1600.00 has come off of my principa... |
Navy FCU Consumer Loan taking out the loan or lease taking out the loan or lease November 4, 2015 - In late -, I applied for a membership in Navy Federal Credit Union because I am an - of the - -. I planned to obtain a promissory note to purchase a used vehicle. A few weeks after they approved me for membership over the phone and sent me a promissory note and security agreement, I was unable to log into their website to view my account. After speaking to several representatives, I learned that I needed to " verify my eligibility '' by submitting documents proving that I am in the military. When I asked them why I did not receive an email or phone call informing me of this issue, ... |
Navy FCU Consumer Loan taking out the loan or lease taking out the loan or lease October 26, 2015 - On -/-/- I purchased a - - - - VIN - from - at - - -, in - Virginia. The Buyers Order and vehicle indicated that the vehicle had - miles. When I tried to check its value for trade-in at -, they provided a - that listed a mileage discrepancy and placed the actual mileage at over - thousands miles. The dealership advertises as a - - member. I was provided an AutoCheck history that did not reveal the mileage problem. Based on the - the vehicle has a - $280.00 ( NEGATIVE ) value. The vehicle was financed with NFCU FOR $12000.00. I think t... |
Navy FCU Consumer loan taking out the loan or lease July 1, 2015 - I went to - Kia in - -, VA to find a new vehicle. My vehicle, - Kia Forte financed by NFCU with a balance of $6800.00 was in an accident and the insurance company delayed payoff. I am pregnant and need transportation. The dealership sold me a - Kia Sorento and told me they would pay off my trade-in and that my total cost out the door would be $22000.00. I did not understand what was happening. Navy Federal provided me a blank check that I wrote out for $22000.00. I thought the dealership was going to pay off my trade-in as they had stated. The Dealership did not pay it off... |