Navy FCU Credit Card Complaint

Other

Navy FCU Credit card department,

North Carolina

Navy Federal Credit Union is reporting a credit card collection account on my - credit report that does not belong to me. For a brief time, I had been added to this credit card as an authorized user back in 2010, but the authorized user status was taken off over 6 years ago. I have disputed this account at - several times, but Navy FCU refuses to take it off of my credit report.

Navy FCU customer in North Carolina
Dec 08, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Navy FCUComplaint HistoryComplaints8/20139/201310/201312/20131/20142/20143/20145/20146/20147/201410/201412/20142/20153/20154/20155/20156/20157/20159/201511/20151/20165/20166/20168/20169/201612/20161/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navy FCUOther85.0%2.5%2.5%10.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.1%13.5%3.8%1.9%0.8%13.1%66.1%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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