Navy FCU Bank account or service department,
Checking account Deposits and withdrawals Idaho
Case Subject : violation of TILA ( Pub. - ) Case Description : On - -, 2016, $1200.00 was transferred from my - checking account to my Navy Federal Credit Union checking account via ACH funds transfer. When the funds arrived in my Navy Federal Credit Union checking account on - -, 2016 ; I found nothing was in my checking account, after trying to purchase some groceries at a local supermarket. Navy Federal Credit Union had - pirated - the funds that were in my checking account ( at the time : $1200.00 ). [ In violation of 12 C.F.R. 1026.12 ( d ) ]. I called N.F.C.U. multiple times to resolve the issue, but was told to speak to someone in a different department, or that they could not help me. I was finally able to speak to - different " managers '' in - different departments ( checking and credit cards ). Neither was willing to work out this issue. If it had been their sons ' it would have been a different story!!! I requested the checking account Manager to provide an audit of the account per G.A.A.P or -. conventions on acceptable accounting practices, which the account manager flatly refused and said " you are repeating something you read off the internet. ''!!!! A " consensual '' security interest in the account was not granted or intended, nor was I AWARE of granting such security interest.
Navy FCU customer in Idaho
Jun 02, 2016
* Source: CFPB Complaint Database
Navy FCU response to complaint:
Closed with explanation
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