Navy FCU Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Navy FCU Bank account or service department,

Checking account Deposits and withdrawals Idaho

Case Subject : violation of TILA ( Pub. - ) Case Description : On - -, 2016, $1200.00 was transferred from my - checking account to my Navy Federal Credit Union checking account via ACH funds transfer. When the funds arrived in my Navy Federal Credit Union checking account on - -, 2016 ; I found nothing was in my checking account, after trying to purchase some groceries at a local supermarket. Navy Federal Credit Union had - pirated - the funds that were in my checking account ( at the time : $1200.00 ). [ In violation of 12 C.F.R. 1026.12 ( d ) ]. I called N.F.C.U. multiple times to resolve the issue, but was told to speak to someone in a different department, or that they could not help me. I was finally able to speak to - different " managers '' in - different departments ( checking and credit cards ). Neither was willing to work out this issue. If it had been their sons ' it would have been a different story!!! I requested the checking account Manager to provide an audit of the account per G.A.A.P or -. conventions on acceptable accounting practices, which the account manager flatly refused and said " you are repeating something you read off the internet. ''!!!! A " consensual '' security interest in the account was not granted or intended, nor was I AWARE of granting such security interest.

Navy FCU customer in Idaho
Jun 02, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Navy FCUComplaint HistoryComplaints3/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/20163/20164/20165/20166/20167/201610/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navy FCUDeposits and withdrawals1.6%73.1%8.1%4.8%1.6%10.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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