Navy FCU Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Navy FCU Bank account or service department,

Other bank product/service Making/receiving payments, sending money Virginia

I got a reminder notice from - - claiming they never received my payment and charging me a $2.00 late fee and threatening to disconnect my water service for nonpayment. I paid the bill through nfcu 's online bill pay as I always do and it was supposed to be delivered by - -. I do n't know why nfcu DID N'T pay my water bill but this needs to be resolved IMMEDIATELY. The customer service from nfcu lately sucks!!!!

Navy FCU customer in Virginia
Oct 12, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

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