Review and analysis of over 5,194 consumer complaints
| BOK Financial Corp |
| NetSpend Corporation, a TSYS Company |
| Barclays |
| Valley National Bank |
| Susquehanna Bank |
| Flagstar Bank |
| PNC Bank N.A. |
| Scottrade Bank |
| First National Bank of Omaha |
| Astoria Bank |
| Webster Bank |
| TD Bank US Holding Company |
| Discover |
| M&T Bank |
| Company | Complaints |
|---|---|
| Bank of America | 917 |
| Wells Fargo | 726 |
| JPMorgan Chase | 578 |
| Citibank | 246 |
| U.S. Bancorp | 191 |
JPMORGAN CHASE & CO. Bank account or service making/receiving payments, sending money April 21, 2017 - We have a business checking accou nt in Chase. A wire of - dollars was sent to ou r Chase acc ount back to - - . We only get credit of - dollars. Th en Chase ch arge us - dollars wire fee from this - . So - dollars was gone before wire came in our account. Has been talking wit h Chase for 5 months. Chase refused to provide information about how this charge occurred and how it was calculated? No answer why it is not on the service charge list if it is Chase took th e money. By back and forth betwee n Chase a nd the - bank, Chase a dmits that the wir... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money April 13, 2017 - On -/-/2017 I requested Wells Fargo Bank to pay my Water/Sewer Bill to " - '' using their 'Bill Pay Service ' from my checking account. The - payments sent on -/-/2017 [ $30.00 and $170.00 ] went to the wrong - address. The payments were not credited my account with/by -. - required me to send payment again and I did. I filled a complaint with Wells Fargo and they refused to cancel the payment. They replied " our research has confirmed that this payment with no error on our part. '' I believe they had a duty to determine the depositor of these - checks was the Payee S... |
Experian Bank account or service making/receiving payments, sending money April 11, 2017 - This is a complaint against - - - filed by - -. I have been a customer with - - - since -/-/2015. Since this time they have shown to be unethical. Totally disrespect I have direct deposits and every time I would receive a direct deposits I would notice money missing from my accounts even when I was n't using the card. In -/-/- I had to get a print out of my transaction history. For - when I looked at my transaction history I notice money was being paid to Experian Credit, - - and - which I had not authorize. I contact - - - filed a dispute ag... |
BB&T Financial Bank account or service making/receiving payments, sending money April 11, 2017 - Today I attempted to pay off a loan with BB & T on their website ( $8200.00 ). Though that amount was a payment option, it would not let me pay that amount. I received a message that for payments greater than $1000.00 I would have to call, which I did. After several frustrating minutes wading through a voice prompt system, I was finally prompted to enter my payment information. After entering the information, I was notified that I was being transferred to a human being. After remaining on hold for several minutes I was told that I could only pay $5000.00 over the phone, at which time I a... |
M&T Bank Corporation Bank account or service making/receiving payments, sending money April 10, 2017 - MY BANK ( M & T BANK ) PAID OUT MY CHECK WITHOUT MY SIGNATURE ON IT I opened a new business, within few months I received a first letter from - ' requesting I pay a sum of $84.00 for labor law posters for work place -to be sent to my address. On the -/-/2016 ( -/-/2016 ) I issued an MTB Check No. - for $84.00 to - - as requested in first letter to issue check to - I mailed that check to : - - -, -. - -. -, T- -. But I forget to sign the check. After few days It seems to occur to me I missed the signature and I was making effort to retrieve the ch... |
Lipsky & Associates, Inc Bank account or service making/receiving payments, sending money April 7, 2017 - Hello, Thank you for your concern. What follows is what happened. Moved into new purchased home -/-/2016. Solicited by Equity Plus, Customer Service number -. Selling a service to us, to collect our mortgage money twice a month and pay our lender. Did not sign anything, only spoke to them over the phone. Never received any information in the mail after speaking to them. no service rep ever called me. We thought this was something we might like to do, mortgage pay off early. It was sold to me, with the added assurance and security, they would never BEGIN the program, if I called and tol... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money April 3, 2017 - I signed up for this website called -. It 's a website that helps young college students, like myself, find a sugar daddy. I signed up in hopes of someone being able to help pay for living, food, gas, rent and anything school related ( books, tuition, etc ). Unfortunately, during my search for a sugar daddy, I came across people who seemed like legitimate sugar daddies, but in the end played me like a fool. They would deposit these checks into my account after giving them my details, a foolish move on my part. I would contemplate giving them my bank details, so I created a new account in ... |
Bank of America Bank account or service making/receiving payments, sending money April 3, 2017 - I have a Visa from Bank of America I used it to request services from a merchant -. Storage from - to - of $170.00 per month. in - I scheduled to have the container transported from - to - with a rate of $1900.00 paid in advance. For reasons not provided the transportation was cancelled by -, without notice. I 've tried to communicating with them with no results. It has been a nightmare dealing with the Bank and the merchant, seeing charges being made & paid, and not being able to stop them. - response has been " payments need to be made and disputed later '' ( fo... |
Synchrony Financial Bank account or service making/receiving payments, sending money April 3, 2017 - Synchrony Bank Credit Card withdrew $3800.00 dollars from my bank account, rather than $38.00, as they were authorized. When I contacted Synchony, I was told they did not make the withdrawal, a third party did, on their behalf and that I would have to call back in 2 to 5 days to get my money back. They also told me they do not have a complaints or compliance department.... |
TCF National Bank Bank account or service making/receiving payments, sending money April 2, 2017 - I am a retired - employee, and I get my check on the - of each Except if the - falls on a weekend, then I get paid on the following Monday. I have - friends who have accounts at - - and - who get their checks on the - regardless of the date. I bank at TCF. My bank then assess Over draft fees to my account, as I have automatic payments that come out on the - I would like to know why this happens.... |
Citibank Bank account or service making/receiving payments, sending money March 29, 2017 - I have a business account with citibank. A customer placed an order with me by phone, the amount of the invoice was - USD the customer told me that he would pay with a citibank check and he would deposit on my citibank account, I told him that the funds have to be available before I can give the merchandise, he deposited on - on -/-/2017 but it was pending, the next day -/-/2017 I saw my funds available online, not satisfied with this, I went to a citibank atm and printed out the available money receipt, not satisfied with this I called Citi Business and talk to a representative that... |
U.S. Bancorp Bank account or service making/receiving payments, sending money March 28, 2017 - Premise : I ordered book of checks via US Bank web-portal service. Few weeks went by, still not having received the checks, I called in to find out that they have sent it to some random address. The rep then proceeded to cancel the incorrectly mailed checks, and issued me new ones with the correct address. Here is the caveat : the rep issued the new checks with E-ACTLY the same number of the checks he had canceled therefore rendering all newly issued checks useless. Result : All the checks I had wrote ( lot outstanding keep in mind as I had to wait about 2 months from the initial ordering ... |
Bank of America Bank account or service making/receiving payments, sending money March 27, 2017 - Today, -/-/2017, I attempted to cash a check from my son-in-law made out to his mother, my wife at Bank of America, - branch, -, NC. Since my wife is not only - but recently -, she is rather -. However, I have cashed 7-8 checks from him to us at the same location. I place our identification - Id/drivers license, both bank cards from the - banks we do use, not Bank of America. They use the " California security screens '' which consist of 1 '' of bullet proof glass and a 3 '' opening to place your identification. I had placed her ID on the left side and my ID 's on the r... |
Bank of America Bank account or service making/receiving payments, sending money March 23, 2017 - A check was stolen from my purse, forged, and cashed for $500.00 through an account with Bank of America. It was an obvious forgery that never would have passed a visual inspection. I filed an affidavit of forgery and a police report, but my bank ( - South Carolina ) says that Bank of America is liable for the fraudulent check, and Bank of America says that - is liable. Neither will refund my money.... |
Bank of America Bank account or service making/receiving payments, sending money March 22, 2017 - On -/-/2017 I initiated a transfer of funds to my brother for $500.00. On -/-/2017, I was informed by my brother that he never received the payment. I realized that I entered the wrong phone number by - digit. I immediately contacted the bank and filed a claim. I was told it would take 10 business days to resolve. I called regularly for updates. Was told that the person who did receive the funds was also a Bank of America customer and that the bank would try to contact them. On -/-/2017 I received a letter stating that the claim was closed and that I would not receive my... |
Citibank Bank account or service making/receiving payments, sending money March 21, 2017 - Enrolled in - preferred without my consent. I 'm - years old and Noticed I 've been charged for this service. My - is not what it used to be, and once my daughter started looking at things she noticed that funds were being withdrawn. Reference number : -... |
Bank of America Bank account or service making/receiving payments, sending money March 21, 2017 - Sometime after -/-/- but before -/-/- I paid my - store credit card bill. Unfortunately for me my payment was applied to another account. I had paid the bill using my mother 's Bank of America bank account. I tried multiple times to resolve the situation, to no avail. I was repeatedly told that they ( the - card company reps ) understood and would fix it, but nobody ever did. It was sent to collections and I again explained my situation. After many attempts to fix the situation I gave up. In hindsight this likely was n't a good idea but I was beyond frustrated. The account was ... |
Ally Financial Inc. Bank account or service making/receiving payments, sending money March 18, 2017 - After conducting further research, in an effort to find out why ally bank/auto has been so adamant in trying to refute my Promissory Note, that is obviously, and clearly legal tender with paying off a debt with banks ; I discovered that fraud and a breach of agreement was committed by ally bank. After our contract was assigned to ally bank, through - ; ally bank opened up a transaction account ( s ) in I and my wife 's name, from a Promissory Note that we signed, that became an asset for them, that they monetized, for creating the funds, for what they call a loan, that was really an exchang... |
Synchrony Financial Bank account or service making/receiving payments, sending money March 15, 2017 - My complain is with Synchrony Bank, who handles the JC Penny accounts. I have had an on going dispute with JCP and Synchrony Bank for a year or close to it about my account with JC Penny. I have been late in payments a couple of times and have not be able to catch up since I have always paid on my account. But not to the satisfaction of JC Penny or Synchrony, therefore in - of 2016 I just paid what I owed and be through with the company and the bank. I send a check for $200.00 to JCP knowing that it should cover what I owed and close my account. I kept receiving late statements from JCP a... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money March 11, 2017 - I opened a business bank account and later I decided to open a merchant account. I was n't informed that the bank decided to open a merchant services account. this included a 36 month credit card machine lease, # 2 included gift cards and credit card machine. I DID not ask for merchant services. I even got my business name changed and also my name was changed five ( 5 ) times. Two people were on a business billing statement. They even sold my fruadulant accounts off... |
USAA Savings Bank account or service making/receiving payments, sending money March 9, 2017 - Hello, Re-- my name is - - -, I have been paying - mortgage through my checking account. I actually paid the full amount which was due on - -, -, There is a problem with USAA lost Medication Department. ( - - ) has confirmed they have not received any payments. However, my bank which sends the payments. through electronic has confirmed - has been accepting the payments. On - -, -, I was on the phone with - and my bank, and the bank confirmed the payment and the address. This information is recorded. so Please listen to the recording. - - has s... |
Citibank Bank account or service making/receiving payments, sending money March 9, 2017 - After receiving several threatening phone calls from -, I gave them bank information via email. They proceeded to collect on a debt which was previously paid. When I contacted the banks ( - - - and CitiBank ), I provided the previous payment information, including a forgiveness of debt statement from the IRS. I let the banks know I was being called and threatened with arrest even though the bill was in dispute. Based on my email, those banks paid the collection agency. Now they are harassing me on the phone, they know I am - and lost my job.... |
U.S. Bancorp Bank account or service making/receiving payments, sending money March 8, 2017 - I am trying to make a payment to US Bank. There is no way to reach them. Online does n't work ; they no longer answer their hone at the branch. They offer no way to make payment. If I mail it, it takes up to 10 or 11 days to get there. HELP!!!... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money March 8, 2017 - On - while paying bills via the online bill pay service connected to my Wells Fargo checking account I in advertently paid - $2000.00 instead of $220.00. I went to the bank the next morning at - am when they opened to rectify the situation. They told me it was too late - just call -. On - -, I received a call and an email from - to let me know that they returned the entire sum to my checking account. My checking account has still nit been credited with the funds and the banks response - every day is " we can see that the money has been returned but we ca n't tell you w... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money March 7, 2017 - Wells Fargo has been incredibly deceptive and intentionally confusing. To summarize, they have mailed me two letters confirming a so-called late payment was removed, and also verbally confirmed over the phone recently that it was removed ( listen to the call to hear the deception! ). It has not been removed, which is certainly deceptive and clearly unfair practices. The letters they mailed noting that it would not be reported reference the account ending in -. -My Wells Fargo account number CHANGED after -/-/-, due to a LOST CARD to the account ending in -. -The late payment r... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money March 6, 2017 - My car was repossessed. The bank still reports this after the statue of limitations... |
USAA Savings Bank account or service making/receiving payments, sending money March 3, 2017 - I have an equity loan with USAA and set up an automatic payment from a USAA account. On - -, I see in BIG RED LETTERS that my account is overdue. I am a - veteran who has NEVER had a payment overdue by one minute much less than three days. After calling USAA, they tell me their system is down. However, that does not resolve that my account is over due. I made a manual payment and yet it will still and always be reflected as overdue. Furthermore the bank was of the mind that it was no big deal. That they can not fix a computer error at the snap of their fingers, their words. This is hu... |
USAA Savings Bank account or service making/receiving payments, sending money March 2, 2017 - There has been fraudulant activity on my account. I have made contact with the bank and they are not trying to help me in any way. They told me that I am participating in some sort of scam so there is nothing they can do to help me. This is the second time in the past 30 days that something like this has happened. The first time, they claimed they looked into it and found nothing wrong but did reverse my funds. Now, this has happened again and they are not willing to help me at all. There was over $4000.00 deposited into my account not by me and I do n't know who by and then it was taken rig... |
Bank of America Bank account or service making/receiving payments, sending money March 2, 2017 - I deposited - $1000.00 United States Postal Money Order to my Bank of America account ( - ) with total of $3000.00 on -/-/2016. Bank of America debit $3000.00 from my account and closed it on -/-/2016. I spoke to the branch manager - - to find out why my account was closed. He said Bank of America did not received money from United States Postal Service but according to United States Postal Service, these - money orders were cashed by Bank of America on -/-/2016. I have been calling Bank of America for last six months about this issue but they were not returning my c... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 28, 2017 - Wells Fargo refuses to send me loan statements to an account for which I am the legal payer. Wells Fargo also refuses to grant me online access to the account. Bank continues to send damaging reports to the credit bureaus regarding this account and refuses my request to remove the damaging reports. I am unable to manage the account accitvities without statements or access to the account. All of the above listed events amounts to the bank acting in bad faith. This is my second complaint issued thru this agency against Wells Fargo for the same issue. I am asking for direct intervention from CFPB... |
Citibank Bank account or service making/receiving payments, sending money February 25, 2017 - Hi, Payment in full was made over the telephone the banking account info was entered incorrectly and the payment was reversed, once we we aware of this we called to make payment in full being told that because of the error the late fees would be adjusted, each month when we got our statement, the late fee was never adjusted so each month for the last 3 months we could call and they would apologize guarantee us the fee would be adjusted and we have a - balance. This last month same thing happened account shows a balance which is the late fee, we do n't pay the late fee because we are told it... |
U.S. Bancorp Bank account or service making/receiving payments, sending money February 24, 2017 - On -/-/2017 the US Bank branch manager, - -, refused me service. Although she claimed it was for not presenting valid identification, in reality it was because of my general appearance which she automatically interpreted as " homeless '' - street clothes and a book bag. Evidently, " her '' bank automatically refuses services to anyone who appears or fits the description as " homeless ''. - did n't know and did n't care that I 'm a - who works to pay her own bills for her own apartment. She probably does not care that I will neither recommend nor refer any of my friends to the ... |
Santander Bank US Bank account or service making/receiving payments, sending money February 24, 2017 - I received a check in the mail for about $2000.00 and I deposited it in my account. My bank fulfilled the check 2 days later. I then withdrew a certain amount from that check and deposited it in another account. Another 2 days later, my balance is almost - $1500.00. It turns out that the check was fictitious and I was left to pay back money that was n't even mine.... |
U.S. Bancorp Bank account or service making/receiving payments, sending money February 24, 2017 - I submitted a stop payment order to my bank ( US BANK ) on -/-/2017. They charged my account - and the fee was paid. On -/-/2017 the withdrawal was taken from my account in the amount of - -. The bank acknowledged they did receive the stop payment order in time but said the merchant put the withdrawal in by another way they changed their name - - - previous withdrawals and this is the way they put in on -/-/2017 --. Payment was not reimbursed by bank instead they refunded the stop payment order of - to my account. What can I do? Because of the stop payment o... |
SunTrust Banks, Inc. Bank account or service making/receiving payments, sending money February 23, 2017 - While paying bills through Suntrust Bill Pay my - bill was entered as a rush payment for an additional cost of $9.00. This was not what I wanted, needed or asked for. There had been a red message prior, I did not know what it was, I re-entered the bill and the date was in green, so I assumed it was fixed. After I submitted the bills for payment I saw that I was being charged for a " rush payment. '' I immediately returned to the screen to cancel the payment but there was no option on that bill. It was locked into processing. I then called the Suntrust customer support and was told it is o... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 22, 2017 - My wellsfargo card was lost and/or stolen. I reported, and received a new card. Before, my card was lost or stolen, my boyfriend and I had previosly purchased some items with -. On -/-/-, two payments were made to -. However, I did not provide my new card number to -. On -/-/-, - charged my new bank card - seperate charge amounts. They informed me that I called and told them my new card number on -/-/- at -.However, I did not provide them this information. When I called Wells Fargo to dispute these charges, they denied me the dispute. They stated th... |
U.S. Bancorp Bank account or service making/receiving payments, sending money February 21, 2017 - I applied for auto loan with US Bank and they relied on - Credit report to denie me credit. I requested a copy of my credit report from - refused to give it to me.... |
Banco Popular North America Bank account or service making/receiving payments, sending money February 21, 2017 - To my surprise, on - -, -, I received a credit score alert stating that my account with Popular Community Bank was delinquent and that my payment was 90 days late. I have never made a late payment on my account with Popular Community Bank, actually, I usually pay off the balance on my account at the end of each billing statement. I have endorsed checks as proof that my payment was received by Popular Community Bank and processed by them on time. As a matter of fact, I sent 2 separate checks during the month of - for my - payment- the above account is in reference to this payment... |
Bank of America Bank account or service making/receiving payments, sending money February 18, 2017 - I purchased a product from a company and that company never delivered the product. I 've been trying to make a claim with BOA for this fraudulent charge. I 've called BOA 3 times and waited more than 30 minutes to make a claim. They are not answering their phones. There is no other way to make a claim with BOA. I 'm out of options and now feel that BOA is assisting in this fraudulent behavior through their business practice of NOT answering phone. I 'm currently on the phone for a 4th time, been transferred and on hold for 20 minutes and counting.... |
Bank of America Bank account or service making/receiving payments, sending money February 17, 2017 - Approximately - -, I went into Bank of America, - and - branch to cash a paycheck, drawn on their account. Despite having a business account with them, they claimed I had to have a personal account or they would have to charge me a 'non customer fee ' of - dollars. Again, this check was drawn on their account! Essentially, they have my money in their vault and refuse to give it to them without their " taste ''. Extortion. In California, there is a law that a paycheck must be able to be cashed without a fee. Please look into this and help to rectify this money grab. - -... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 16, 2017 - I purchased security for my computer in -/-/- from a company named -. They did not provide security, they actually put spyware on my computer. On -/-/-, I received a phone call from said company, the person stated that - had bought their company and was no longer going to provide security. I was asked if I wanted a refund. I said yes. I was then a victim of their fraud/scam. Somehow they we able to get into all of my accounts with Wells Fargo, transferred money from all my accounts making it look as though they refunded my money. They told me they made a mistake and refunded me... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 15, 2017 - I have an ongoing claim with Wells Fargo since the end of -. I was told after a week that I would be contacted by Wells Fargo for the next step. 5 business days pass and nothing. I get some calls from some representatives that claims will eventually call me, but still nothing. I contact customer service and after getting jerked around for an hour, they tell me that I have to wait a total of ten business days, not five. 10 business days pass and I still have not received any calls. I would try calling again, but every time I try to call, I can never get anywhere. This is the second time I 'v... |
Bank of America Bank account or service making/receiving payments, sending money February 14, 2017 - On - -, - I deposited a check into my Bank Of America checking account from my ex husband - - for $2500.00. It was for court ordered alimony & child support payment for - due on -/-/- ( it 's dated -/-/- idk why ). The check is written out on a Bank of America checking account. It cleared and no problem. - - - I received a call that a check I wrote to my accountant had bounced. After further investigation I found that - had put a stop payment on the check and they deducted from my account 45 days later. I 'm questioning the legality of this act... |
Citibank Bank account or service making/receiving payments, sending money February 13, 2017 - Dear Consumer Financial Protection Bureau, My name is - -, I live in - Wisconsin. The purpose of this letter is to ask for your help and support to clarify a misunderstanding that I had we Citibank. Everything started like four weeks ago while I was in the process of securing a loan at the - - - when the loan bank agent told me that I was determined to be a credit delinquent for failing to make payments on one of my credit cards. I was to have a 3.9 % rate but because of this situation my rate increased to 4.9 %. This was unexpected because of the situation that I will descri... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 12, 2017 - I Opened a bank account at Wells Fargo on -/-/2016. My father and I set up online transfer through Wells Fargo 's SurePay. We used the online transfers so that I was able to pay some of my father 's bills for him. -/-/- and -/-/- my father began to show signs of mental instability. -/-/- my father was going to be homeless and I set aside - dollars aside for housing for him ( -/-/2016 ). My father did not want any money set aside for housing and instead wanted to be homeless. The - dollars was returned to my father in the form of a cashiers check dated -/-/2016. In th... |
U.S. Bancorp Bank account or service making/receiving payments, sending money February 10, 2017 - The bank did not disclose its wire transfer fees for savings accounts. It charged $20.00 per outbound wire and $30.00 per inbound wire. In particular, the inbound wire fees were a complete surprise. The bank stated to me that they are required by Regulation E to charge wire transfer fees. I am no bank regulation expert, but this does not seem to be the case since other banks do not charge for wire transfer fees.... |
Synchrony Financial Bank account or service making/receiving payments, sending money February 9, 2017 - My mother, the owner of an IRA at Synchrony Bank passed away on - -, -. As the executor of the estate of my mother, I contacted Synchrony Bank on - -, - and informed the representative of her passing. The representative indicated that a copy of the death certificate would be required to cancel the Required Minimum Distribution ( " RMD '' ). I explained that the death certificate had not been finalized and stressed that a RMD should not legally be made to a deceased person. The representative checked with their supervisor and confirmed that they would be able to put a stop on ... |
Citibank Bank account or service making/receiving payments, sending money February 8, 2017 - I paid my rent online through my resident access website -17, but I used the wrong account. I moved the money to the correct account and called Citibank customer service to make sure that my rent payment would not be rejected. When I spoke to the representative he put me on hold and then came back and told me that my payments should not be rejected. I kept watching my account and the money was never taken. When I called Citibank today -17 they said that it was already to late when I called. My issue is that I accrued additional late fees due to their misinformation and they said all that... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 8, 2017 - I took out a home project loan via a credit card at Wells Fargo, my normal banking institution. This was about 4 and a half years ago. It was a zero interest card as long as I made monthly payments and was not late. Well with three payments left, I get a new card in the mail and my old account showed as cancelled online. I called and they said that the automatic bill pay service was not active like it was on the old account, so I had to make a manual payment to avoid late fees and cancellation of my promotional interest rate. I did that, and then they proceed to take the original payment out a... |
U.S. Bancorp Bank account or service making/receiving payments, sending money February 8, 2017 - I have more than - checking account at US Bank. - account ( call it A ) was opened originally to exclusively receive social security payments for a minor child, but those payments had ended. To pay bills I use my personal checking account ( call it B ), for which I was running low on pre-printed checks. But I had a full box of checks pre-printed for A. - took - checks that were pre-printed with the account number for A, crossed out the account number, initialed the deletion, and wrote in the account number for B. - used these checks to pay - utility bills. The bank, however, ... |
Citibank Bank account or service making/receiving payments, sending money February 4, 2017 - Accepted Citibank promotion. Deposited $15000.00 and was to receive $400.00 bonus on - -, 2016. After several calls, no action, and the bonus amount is still missing from my account. Same issue as Complaint ID - This is unconscionable and outrageous.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 3, 2017 - Wells Fargo Bank ( WFB ). I scheduled my mortgage payment like I do every month. I find today that two mortgage payments have been debited to my checking account and an additional one ( for 3 total ) is pending. I only authorized one payment from online bill pay at WFB from my checking account. I keep my balance at checking balance at WFB at - dollar over my mortgage amount of $1100.00. When I talked to the banking side of WFB they said one came from bill pay and one from an auto-pay on the mortgage side. WFB bank side transfers me to WFB mortgage side. WFB mortgage claims one payment was... |
Citibank Bank account or service making/receiving payments, sending money February 2, 2017 - I set up recurring bill pay with Citibank through my checking account to pay my cable bill every month. In -/-/-, I went in to Citibank branch and asked verbally and in writing for the recurring bill pay to stop as I was about to move -/-/-. I thought that giving them - weeks notice would be sufficient. Citibank, however, failed to put through the request. In -/-/-, - months later, the cable bill amount was still being deducted and sent to AT & T. I was no longer living there and the new tenants were having a difficult time setting up their cable in their names as I was s... |
Synchrony Financial Bank account or service making/receiving payments, sending money February 2, 2017 - I have made a payment each month as required to my account from day one to Synchrony Financial. After they receive my payment in the month due, if it is received a day early, they will post my payment to the previous month and then charge me a late fee for the month that they received the payment a day or two early.... |
Bank of America Bank account or service making/receiving payments, sending money February 2, 2017 - I have a Bank of America checking account that offers online Bill Paying. I also have a Bank of America " Platinum Plus for Business '' MasterCard under my name. When I go to Bill Pay to pay this MasterCard, their have programmed their computer to pay my B.O.A. MasterCard bill FIVE DAYS LATER. I believe that this is intended to extract unscrupulous late fees and interest from cardholders that pay less than five days before the MasterCard bill due date. Proof : many other payees get credited in - or two days. It can not take longer for Bank of Amarica to " pay Bank of America MasterCard '' t... |
BB&T Financial Bank account or service making/receiving payments, sending money February 2, 2017 - This is aimed towards the BB & T Branch at - - - - Phone number -. On -/-/2017 there were several fraudulent checks deposited into my bank account ( that did n't even have my correct signature on them ) in the amounts of $8800.00, $360.00, $200.00, and $250.00 I immediately went to my bank the next day they were opened ( Monday ) and attempted to file a claim. I was told that i could n't file a claim until the checks posted in my account ... .I said okay and immediately after i left the bank i went to file a police report so they could get the video footage at the ATM ... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 1, 2017 - In -/-/-, I bought a car and got an equity loan from Wachovia bank. In -/-/- I purchased a - and got a home equity loan from Wachovia bank At that time they took the balance from the equity loan and put it on the home equity loan. I signed a contract at Wachovia to close my equity acct. I got married in -/-/-, and my last name changed at the same time for all my loans and documents. Even though I signed the paperwork to close the equity loan, Wachovia never closed it and never contacted me about it. This gave " someone '' the opportunity to take money from my acct. When I no... |
Umpqua Holdings Corporation Bank account or service making/receiving payments, sending money February 1, 2017 - Umpqua Bank shut off the debit card that belonged to the joint on my account for no reason. The local branch said it was because he had n't used it in 6 months. This account is over 20 years old and has thousands of dollars in it, has never been anything other than in good standing. This account started with Sterling Savings at least 20 years ago when I worked their, they never did anything like this. Typically joints are on the account for the just in case and I had such a case come up and that is when he found out his card was no longer good. Luckily, the joint was not traveling because they... |
Citibank Bank account or service making/receiving payments, sending money January 31, 2017 - On - - -, a charge for $430.00 appeared on my checking account from -. I contacted Citibank that day to initiate fraud charges. As of - -, -, Citibank has not resolved this issue. I have made - separate phone calls to them, and faxed them twice. ( Although I first lodged the complaint -/-/-, I was not told to fax a written statement until -/-/-. ) Citibank representatives constantly reference their attempts to call me, though my phone shows no missed calls, and no messages were ever left.... |
Loan Care Bank account or service making/receiving payments, sending money January 31, 2017 - Hi. Tha complain is about Loan Care Bank where my mortgage company is after - - - sold it to them. The thing is that I sent my payment on time from NY to PA that is their payment center and have passed 12 days and they said that this payment has not received and now came new month and I went to their website to check if the payment was receive and appears a note that says that my account is 30 days past due!! But I was reading reviews and I am not the only one that happened also they do not post the monthly statements on time. Now my credit score will be low just for something like t... |