Navy FCU Credit Card Complaint

Unsolicited issuance of credit card

Navy FCU Credit card department,

Unsolicited issuance of credit card New York

I received - cards in the mail today, unsolicited, from Navy Federal Credit Union. These included a Visa credit card under my name, a Visa debit card under my name, and a Visa credit card under the name of a total stranger. I did not request these cards. I called Navy Federal and canceled the cards, but they could not tell me how or why I was sent these cards. I believe that sending unsolicited cards is not legal and seek your advice.

Navy FCU customer in New York
Jun 27, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Navy FCUUnsolicited issuance of credit cardSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit cardSource: Consumer Financial Protection Bureau

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