Navy FCU Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Navy FCU Bank account or service department,

Checking account Deposits and withdrawals Virginia

On - -, I made an online deposit for a $200.00 check. I mailed the check on - - to make sure it was received within the 7 day requirement. On - -, I discovered that the online deposit had been reversed by nfcu on - - without explanation and without notifying me. This is the SECOND time this year nfcu has stolen my money and I want it back immediately. They now have my check and I do n't have my money. THIS IS COMPLETELY UNACCEPTABLE!!! They are supposed to be protecting my money, not stealing it. CUSTOMER SERVICE -!!!!

Navy FCU customer in Virginia
Oct 11, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

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Similar Complaints

How Navy FCU handles Deposits and withdrawals complaints

Created with Highcharts 4.2.3Navy FCUComplaint HistoryComplaints3/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/20163/20164/20165/20166/20167/201610/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navy FCUDeposits and withdrawals1.6%73.1%8.1%4.8%1.6%10.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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