Navy FCU Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Navy FCU Bank account or service department,

Checking account Deposits and withdrawals Virginia

On - -, I made an online deposit for a $200.00 check. I mailed the check on - - to make sure it was received within the 7 day requirement. On - -, I discovered that the online deposit had been reversed by nfcu on - - without explanation and without notifying me. This is the SECOND time this year nfcu has stolen my money and I want it back immediately. They now have my check and I do n't have my money. THIS IS COMPLETELY UNACCEPTABLE!!! They are supposed to be protecting my money, not stealing it. CUSTOMER SERVICE -!!!!

Navy FCU customer in Virginia
Oct 11, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

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