Navy FCU Credit Card Complaint

Other

Navy FCU Credit card department,

Maryland

DISCRIMINATION ON THE BASIS OF MY -. THEY ARE ALSO REFUSING TO GIVE ME EQUAL SERVICE TO ME ON THE BASIS OF MY -. I DO NOT KNOW WHAT IS WRONG WITH THE - PEOPLE AT THIS CREDIT UNION. THEY ARE - AND -. IM NOT RECEIVING EQUAL SERVICE ARE EQUAL PROTECTION. I CAN NOT RECEIVE ANY HELP OVER THE PHONE AND WAS BANNED. THEY AFTER FIVE YEARS HAVE A SECURITY NOTICE ABOUT MY SOFT VOICE CALLING ME -. BUT COULD NOT DO THIS PRIOR AND LOCKED MY ACCOUNT SEVERALTIMES. I WAS STRANDED ON VACATION AND ALL MY CREDIT CARDS AND CHECKING WERE FROZEN.THEY CAN DO THIS BUT NOT

Navy FCU customer in Maryland
Jan 21, 2017

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

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