Navy FCU Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Navy FCU Bank account or service department,

Checking account Account opening, closing, or management North Carolina

NFCU was freezing my account for various pay periods. Which caused me to have some financial hardship and eventually switched banks. The froze my accounts and I did n't have access to any money, because of an account that my ex-husband had.

Navy FCU customer in North Carolina
Dec 12, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

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How Navy FCU handles Account opening, closing, or management complaints

Created with Highcharts 4.2.3Navy FCUComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20122/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20164/20165/20166/20167/20169/201612/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navy FCUAccount opening, closing, or management1.2%75.1%4.6%7.1%2.9%9.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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