Review and Analysis of over 1,779 financial product complaints in Rhode Island
| Company | Complaints |
|---|---|
| Bank of America | 193 |
| RBS Citizens | 149 |
| JPMorgan Chase | 91 |
| Santander Bank US | 83 |
| Citibank | 79 |
| Experian | 75 |
| TransUnion | 70 |
| Equifax | 62 |
| Ocwen | 62 |
| Wells Fargo | 61 |
| Capital One | 55 |
| Navient | 37 |
| Ditech Financial LLC | 35 |
| Nationstar Mortgage | 33 |
| GE Capital Retail | 30 |
| TD Bank | 23 |
| U.S. Bancorp | 22 |
| Encore Capital Group | 21 |
| Amex | 18 |
| Ally Financial Inc. | 17 |
Experian Credit reporting incorrect information on credit report account terms March 27, 2017 - I recently shopped rates for a mortgage for a new home I purchased and closed on. I completed mortgage applications with - companies ( - Home Mortgage companies and - traditional bank ). This all ocurred within 30 days. Now that I selected - company and have closed on my new home, my credit score has now dropped significantly. The main thing I see that has changed is that my credit report showed an increase of hard inquiries from each of these companies checking my credit during the application process. I thought when you shopped for rates and actually closed on a mortgage that the... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account terms March 27, 2017 - I recently shopped rates for a mortgage for a new home I purchased and closed on. I completed mortgage applications with - companies ( - Home Mortgage companies and - traditional bank ). This all ocurred within 30 days. Now that I selected - company and have closed on my new home, my credit score has now dropped significantly. The main thing I see that has changed is that my credit report showed an increase of hard inquiries from each of these companies checking my credit during the application process. I thought when you shopped for rates and actually closed on a mortgage that the... |
Citibank Credit card other fee March 27, 2017 - I had applied for a Citi bank secured credit in doing so to try to and rebuild my credit! Citi bank had denied me. Then approximately three days later I get an email saying my application was under review ... ... so a week passes fast foward to today - -, 2017 I check my - - - checking account and I see Citi bank took out $300.00 for a deposit for the secured card! With no notification no call no email saying that they were going to be doing so the money was withdrawn!! I called customer service and they told me that my applicatioin is still pending?? But yet You first told me... |
Citibank Credit card billing disputes March 20, 2017 - I had a cash advance offer on my Citicard credit card which expired on -/-/2017. I paid the balance in full on -/-/2017 however when I received my statement today there is still a balance for the cash advance of $370.00 which not certain why if the balance was paid in full. Statement billing period was -/-/2017 - -/-/2017 and I did have other purchases during that time but if I paid the outstanding balance in full why is there still a balance reflected in the special offer?... |
Bank of America Bank account or service deposits and withdrawals March 19, 2017 - -, RI - - - -/-/- Bank of America -, FL - To whom it may concern : Just reported this again to - at our local - news desk but wanted to message your bank again as well. Also reported this to my contact at -. in -, MA named - at - or -. A company hired me on - pretending to be -. for a supposed work-at-home position doing payroll from two email addresses still in operation online as well as - at - and -. - from the real company advised about 20 other people had been affected by and reported to her the same cyber scam and correspond... |
LoanDepot Mortgage loan servicing, payments, escrow account March 10, 2017 - My city sent me a legal notice stating my taxes were delinquent and there would be a tax sale. When I contacted the city they stated my taxes had not been paid all year. I contacted the mortgage company and they started there research -/-/-. I called back two weeks later they stated a resolution date of -/-/-. I called -/-/- they said to call back -/-/-. Today is -/-/- I called the city and they said they have still not received any payments and no one has been in contact with them.... |
USAA Savings Bank account or service problems caused by my funds being low March 8, 2017 - I have been diligently trying to close out and reopen an account that has been compromised several times first by Debit Card now by ACH. I opened an ACH claim sometime ago and the fraud issue was resolved. I was told the account was to be closed but that never happened. After trying to open a new account I was told that because of the excessive overdraft ( which was caused by fraud ) I was not able to open a new account but I could keep the compromised account open. Since then my account has yet again been compromised. I spoke with someone in the CEOs office today whom was supposed to handle t... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure February 28, 2017 - I originally financed my single family owner occupied home thru - -/-/-. The current servicer Select Portfolio Servicing fraudulantly created an assigmnet and recorded it at my local town hall purporting to assign my loan into a RMBS with - as trustee. I have a copy of the Pooling and Servicing ( PSA ) agreement for this RMBS. Some of the many problems are the RMBS closed in - of - ( per the PSA ), PSA states all loans would have to be securitize prior to the closing day in - of - plus 90 days, SPS assigned my mortagage into the trust in -, SPS lacks authority to assi... |
Bank of America Mortgage loan servicing, payments, escrow account February 28, 2017 - We closed on our home with a BoA jumbo mortgage loan in -/-/-. Approximately 6 months after our closing, the city sent us a notice saying that our taxes had not been paid. We contacted BoA and it was hard to get a hold of them. When we finally did get a hold of them, they assured us that they would take care of it. Now, 1.5 years after our closing, we received another notice from the city saying that our taxes are delinquent again. After speaking with the city tax assessor 's office, it seems that our taxes have never been paid in the last 1.5 years and our property is going up for auctio... |
Wells Fargo & Company Credit card identity theft / fraud / embezzlement February 27, 2017 - Since -/-/-, I have been trying to solve credit fraudulent charges on my wells Fargo credit card, in the amount of over $4000.00, in which I did not make, nor authorized anyone to do so. Nor did I ever told anyone at wells Fargo the CV Code on the back of the e card, because, I did not have the card in my possession. I have spoken to every one there from the executive office to the fraud dept., claims dept., and so on, yet the only credit back about $900.00, not the entire about of fraudulent charges of over $4000.00, as requested on -/-/-, claimer taker by the name of " - '... |
Santander Bank US Bank account or service making/receiving payments, sending money February 24, 2017 - I received a check in the mail for about $2000.00 and I deposited it in my account. My bank fulfilled the check 2 days later. I then withdrew a certain amount from that check and deposited it in another account. Another 2 days later, my balance is almost - $1500.00. It turns out that the check was fictitious and I was left to pay back money that was n't even mine.... |
Synchrony Financial Consumer Loan managing the loan or lease February 20, 2017 - - On - -, 2017, I mailed a cashiers check, along with a letter indicating that it was to payoff my account ending # - with Synchrony Bank. - On - -, 2017, I received a call from my bank stating that they just received a call from a - - in Maryland who received a letter from Synchrony Bank and my check. He stated when he contacted Synchrony Bank not knowing what the check was for, he was told to contact the bank the check was drawn on. - I immediately contacted Synchrony Bank upset that they would send out my payoff check and information out to someone I did n't even know... |
Universal Acceptance Corporation Consumer Loan lender repossessed or sold the vehicle February 4, 2017 - LENDER sold and inspected SUV with check engine light and many other e problems due to kill switch hacked in to harness and plugged into fuse panel so terms are weekly however if i am 24 hrs past due they disable SUV no matter where what and it violate contract law and any logical practice beyond that they charged 400 month i was told 24 months and its actually 36 they claim and the suv is a - books at - maybe they charged - and harass leave you stranded never been more than a day or two except once the bank error but they called we paid 3 payments right then the suv now one yr into i... |
FC HoldCo LLC Consumer Loan managing the loan or lease February 4, 2017 - Flagship Credit Acceptance is not withdrawing money to pay my auto loan and they keep sending non payment emails to me. I have checked with my bank ( - ) and they have had no request from Flagship to withdraw the money. Flagship will also send me confirmation that money has been received but it was never removed from my account. I have been trying to pay off the loan in full and receive the title but have been unsuccessful.... |
BorrowersFirst, Inc. Consumer Loan managing the loan or lease January 23, 2017 - I tried responding as a despute but I kept getting an error. Case number : - My response today I have been charged NSF fees, $45.00 to be exact, but that is not the issue I am complaining about. In almost every statement there is charged called a billed finance charge that has added up to $1000.00. There were a few approximately - different months when I receive a NSF due to too many things going through my account. I paid them when everything cleared on my account. The NSF issue was resolved by charging me the - charges of $15.00 as you can see in the statements. I 've been f... |
Lender Live Mortgage loan servicing, payments, escrow account January 19, 2017 - -/LenderLive wrongfully charged me a late fee for a payment that arrived to their facility prior to the - of the month. When I contacted the company, I received different answers from different people and was left on hold for long periods of time when I asked to speak with a manager. Additionally I had to call several times to get the issue resolved. This issue has occurred more than once and is starting to become a monthly chore.... |
Experian Credit reporting incorrect information on credit report information is not mine January 18, 2017 - Hi, My name is - - -. My address is : - - -, -, RI -.My date of birth is : -/-/-.My social security number is : - 0n -/-/- I reported to the credit bureaus that I did not authorize the folowing banks and financial institutions to pull Hard Copy inquiries from my credit report. I also told the dealership not to run my credit with any other banking institution for credit on our new vehicle, I only gave permission only from " - - - '. I told them if their financial institution which is " - - - '' could not finance us, then I do not want to bu... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report information is not mine January 18, 2017 - Hi, My name is -. My address is : -, RI -.My date of birth is : -.My social security number is : - 0n - I reported to the credit bureaus that I did not authorize the folowing banks and financial institutions to pull Hard Copy inquiries from my credit report. I also told the dealership not to run my credit with any other banking institution for credit on our new vehicle, I only gave permission only from " - '. I told them if their financial institution which is " - '' could not finance us, then I do not want to buy the vehicle. I was informed by my sales Representative -... |
Bank of America Bank account or service making/receiving payments, sending money January 11, 2017 - On -/-/-, at -, I attended a real estate closing where I sold a --family house that I owned. I attempted to pick up the check from the attorney, Attorney - -, later that afternoon, at -, but due to miscommunication, the office was closed and I was not able to pick get the check until the following Tuesday, - -. On Tuesday, I deposited the check from Attorney - Client Trust Account ( CTA ) for $540000.00 into my - account. When I checked my account Thursday ( -/-/- ) morning, my on line account statement showed that the check had bounced. I contacted the ... |
January 10, 2017 - I paid off the balance as stated when I signed into online banking on - of $90.00. The VERY next day, the credit card company charged me a late fee for the previous month. Then they began charging me interest on the late fee ( no purchases had been made for several months, I was just paying down a final balance ) and I did n't realize it. I assumed the card was paid off, and the interest and late charges continued to rack up. I got a phone call about it months later, and when I went to look, I owed them $75.00! When I called, the guy argued with me angrily for a half hour about how I sh... |
Wells Fargo & Company Consumer Loan managing the loan or lease December 30, 2016 - I opened a 12 month-no interest loan for items with - through Wells Fargo Bank on -/-/-. No interest monthly amount is $240.00. On - or there about, I made a telephone payment including a a late fee totaling $260.00. Today while looking at my statement I noticed that my new balance is $910.00. -/-/- should have been the 12th and final payment. The customer rep, after much time on hold, informed me that when I made my payment via telephone in -/-/-, that I gave them the wrong checking account number at that time. Since I was never notified that the wrong checking acco... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation inadequate help over the phone December 29, 2016 - I was a victim of Transunion 's inquiry issue. I spoke with Customer service rep from the - call center. Transunion would not help me resolve the issue. Here is a list of the inquiries that were affected. -, -/-/- - -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -/-/- -, -, -, -, -, -, Any assistance in this matter w... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status December 28, 2016 - - - - Bank account was charged off. Account was paid in full to - - - - - -. I spoke with - Bank - -, rep id -, in - at - - on -/-/2016. I asked - why - Bank was still reporting this item as a charge off when it was paid and should either be deleted or listed as closed or paid in full. - referred me to - - and advised that he did not have information regarding the charge off and I would have to contact them. It should be noted that I have proof that the payment was made to - - - - -, and still maintain proper r... |
U.S. Bancorp Credit card other December 23, 2016 - I recently contacted a credit card company through my bank to apply for credit to pay for a roof that my house needs. I want to know how much credit I will be extended before accepting the card they can not answer without issuing me a card. I do n't see you why credit card companies ca n't tell the customer how much credit they will extend them before signing them onto a new card???... |
M&T Bank Corporation Consumer Loan managing the loan or lease December 19, 2016 - I make my car payment every month over the phone and usually they call me. I make the phone call to make the payment over the phone and I told the lady that I did n't have my account number with me ; after she asked me many questions at the end she asked for the last digits of the accounts otherwise I was not going to be able to make the payment. After all that time wasted she ended up saying that to me?? I insulted that woman ; then I asked for the supervisor and she hanged on me when I was explaining her what happened. I told them I 'm making a payment. Can you believe that? I was n't wit... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure December 8, 2016 - Since - of 2013, I have been going submitting documents to modify my home and the company who I have my mortgage with has been asking me to submit the same documents over and over again. My interest is going up this month - - - 4.75 %. The reason I need to modify my home is because I was getting child support of $750.00 and it ended in -. I submitted my documents 3 mths in advance in order to give them ample time to work on my modification. However, they are giving me the run around and continue asking me for documents they already have. I have continued paying my mortgage and... |
Santander Bank US Bank account or service deposits and withdrawals December 7, 2016 - On - -, 2016 I was contacted by someone from a Santander Bank branch in - asking if I was in the state of - because someone was in her branch with my account number & an ID. I immediately called the customer service number on my debit card. As I was on the phone with customer service I logged into my account & discover someone has taken - separate with drawls out of my savings account. - at - branch $5500.00 cash, $2000.00 in a cashier 's check. - $6000.00 cash at another branch all in -. I was connected to the fraud department. I was told I had to go to a bran... |
Synchrony Financial Credit card billing disputes December 3, 2016 - A payment to my American Eagle credit card, backed by Synchrony Bank, was made in error apparently, leaving a $3.00 balance for whatever reason, and I was never notified my account was now in default, considered 'delinquent '. The payment was taken for $25.00, not the $28.00 that was the balance on the card. I never once received a call, postal notification, nor an email correspondence telling me my account was nearing a 30-day collection status. I have never made a late payment - I have had ZERO 'missed payments ' reflected on my credit history for anything, and this $3.00 and change ... |
JPMorgan Chase & Co. Credit card billing disputes December 1, 2016 - I attended the - in - this past - as a Delegate. The - contracted with certain hotels for each of our state delegations. Our contracted hotel was the - airport hotel in -. We we required to book a minimum of 4 nights at $ - ( double their regular rate ). Most delegates booked from -, but being that I am originally from - I arrived on - & stayed with family. I booked my hotel room from - as I made plans to go directly to my fathers home in New Jersey immediately following the close of the Convention - evening. I arranged to take him to some doctors appointmen... |
Citibank Credit card advertising and marketing November 16, 2016 - On my credit card 's benefits page, it says I should receive " Up to 2 % purchase APR reduction when you make a purchase, pay on time and stay under the credit limit - billing months in a row - 0.25 % per quarter, up to - max ). '' I 've had the card for several years now and I am not aware of when this feature was ever activated. I 've reached out to Citi Cards for information and was told my card was not currently eligible for any reduction, nor could they provide me with when the feature was activated.... |
Experian Credit reporting incorrect information on credit report personal information November 2, 2016 - Someone from a - called at a time I was busy. Mistakenly I gave my SSN. Realizing my error I issued a credit freeze in all - companies. This happened months ago. This week I received a letter from Experian stating there were changes made to credit report. I went to - and my SSN variation has a wrong number. My date of birth is also wrong, and a telephone number attributed to me was also wrong. I am afraid that in spite of having my credit frozen someone is stealing my identity. Thank you - please help... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments October 31, 2016 - I have asked Navient ( formerly - - ) to grant some sort of physical hardship delay or understand that I have had multiple - since I graduated. The requests have been denied over and over and now Navient is telling us they are moving the load to a debt collector. I am unemployed with a - year old child to care for, they do not care and simply keep calling for payment when we 've explained it 's not possible. I have no options according to Navient.... |
Experian Credit reporting credit monitoring or identity protection problem cancelling or closing account October 27, 2016 - I called Experian today because I got a credit report in the mail that I did not order. Experian told me I was a member. I told Experian I was not aware of this. Experian previously forced me to pay $1.00 for my credit score. In paying for this, Experian took my credit card information and charged me a membership fee. Experian assures me this information was somewhere in the fine print. I conducted a - search for Experian credit score scams and apparently several people have also been tricked by this. Please help us consumers to stop being scammed by companies like this that are supposed ... |
Sterling Jewelers Inc. Debt collection communication tactics frequent or repeated calls October 25, 2016 - For about 2 months, I have received several hangups per day. If I call back, I get - - - regarding an 8 year old Kay Jewelers account. If I ask for a letter or do not agree to pay in full right away, they hang up on me. I have blocked over 20 different phone numbers from them yet they continue to call and hang up on me daily. They have also threatened to contact my employer. I am being harassed daily by - -.... |
Wells Fargo & Company Mortgage settlement process and costs October 18, 2016 - As the executor of an estate, my complaint concerns the actions taken by Wells Fargo in connection with my efforts to pay-off a reverse mortgage that was held on the decedent 's property. Seeing there was a significant gap between what was owed on the mortgage and the appraised value of the property. I believe that it was their intent to harass me with as many road blocks as possible so that I would decide to just walk away from the property by signing it over to the bank. There is just no logical way to explain their actions throughout this whole proceeding. Within three days of the owner '... |
USAA Savings Credit card billing disputes October 14, 2016 - Attempting, for the second time, to resolve USAA credit card disputes. ( See attached for complete list of disputed charges )... |
Bank of America Credit card advertising and marketing October 13, 2016 - Bank of America has a section on its website where you can " check for customized offers. '' I did and based on the wording, the website made it seem as though the bank was pre-qualifying me for a credit card, and with this confidence I applied and was denied adding a hard inquiry into my credit report. The wording for the " check customized offers '' section makes it seem as if consumers searching for credit are pre-qualified for the credit cards listed because one is not able to see the credit cards until entering information such as name, social security number, date of birth etc. This is v... |
Santander Bank US Bank account or service using a debit or atm card October 12, 2016 - My name is - -, im filing a complaint against santander bank. Santander bank is the bank i had my checking account with, and used the check card to pay bills sometimes, for convenience. Not realizing that santander would allow anyone who accessed my card number, any amount of money out of my account, any time they wanted it, simply because they had the card number. That was actually told to me by an employee of the bank, that i spoke with on the phone. I paid a merchant over the phone, while sick, in the hospital one time, and thats how this began. At that time, i believe it was -/-/-... |
Citibank Credit card identity theft / fraud / embezzlement October 11, 2016 - Macy 's credit card always paid in full has a - balance. I get an email for a purchase on - - 2016 for a purchase I made in - NY. Knowing I have never been to - I contact Macy 's, they close the account and open a new one and file an investigation. - - I get a call stating I am late in payment. Macy 's internally has taken past payments and fraudulent charges applied it to new card and then report to credit bureau that i am 30-60 days late in paying as they took my earlier payment from - off of the original account.... |
Santander Bank US Bank account or service problems caused by my funds being low October 7, 2016 - I messed up a payment and needed to use my overdraft protection for my Santander checking account. I was on vacation at the time, and as soon as I returned went to Santander Bank and paid it off. Since it was a Santander bank and - accounts were Santander. I paid it off in full. i then noticed on line that there was a balance on the credit line. I called the - # and got nowhere in resolving this. I then went to the branch where i made the payment. They told me that the balance was interest that accrued because it took two days to clear. I find that totally unacceptable, since I took mone... |
October 6, 2016 - After ( at least ) over a year of consistent, on time, payments to Citi Cards for my credit card, I was assessed as being two days late on my credit card payment -/-/-. I have been charged $27.00 for a late fee. I requested a waiver of the late fee, which Citi Cards has refused to grant. This seems highly unfair - other companies are willing to waive a late fee in situations where the customer has been consistent in making payments. I would like Citi Cards to waive the fee.... |
Bank of America Bank account or service deposits and withdrawals October 3, 2016 - Unknown withdrawal from my account for $220.00 send through -. What do I do? I believe someone has access to my account. Will I be able to review a refund?... |
TransUnion Intermediate Holdings, Inc. Credit reporting improper use of my credit report report improperly shared by crc September 28, 2016 - After some research on my part, it became apparent to me that an identity theft was facilitated by a security breech at Transunion Credit Bureau. On -/-/16 someone other than myself contacted Transunion on-line and received a free credit report, that was e-mailed to that identity thief. With the information obtained, - retail credit cards were subsequently opened or attempted to be opened at - ( through - - - - - ), at -, and at - -. ( I was contacted by - - - - - and - by phone on -/-/16. ) When I tried to get a free credit report fr... |
Wells Fargo & Company Mortgage application, originator, mortgage broker September 16, 2016 - Mortgage was - % finished when an appraisal was done. During the appraisal the APPRAISER took many pictures. The appraisal came in at about - against a refinancing of about -. All seemed to be OK. Wells Fargo underwriter then asked about certain work to be finished " bathroom was in the process of being done. The rep said " we ca n't proceed '' unless the work is finished. I feel that Wells Fargo used the appraisal to unleash a Trojan Horse into my house to inspect ( by taking pictures ) as well as appraise. After I paid $370.00 for this appraisal, it was used against me to negate m... |
Bank of America Bank account or service deposits and withdrawals September 8, 2016 - On Wednesday -/-/-, - - mis-charged my account $440.00. They were willing to help but explained the refund would take 7-10 business days to show on my account. They advised me to call my bank so they could expedite the process. Called BOA and waited for a rep for 47 minutes before an answer by the claims department. This employee told me there was nothing she could do for my account at the time. After going back and forth for 15 minutes, she transferred me to customer service. I explained my story to the CS rep who, once I finished, full-bellied LAUGHED at me. Said he did n't know... |
Synchrony Financial Credit card identity theft / fraud / embezzlement August 29, 2016 - i never had this account... |
Barclays PLC Credit card other August 29, 2016 - Barclays will not remove old information on my credit report... |
Bank of America Credit card billing disputes August 21, 2016 - I closed a Bank of America credit card -/-/- and - " pro '' just charged the card $190.00 and BofA let the charge through! Commonly, when credit # s change or cancel or whatever, the merchant that was trying to charge the card lets the customer know that they were not able to complete the transaction. Instead of this, BofA let the charge go through vs making - come to me. BofA also tells me it is also impossible to dispute as this was previously a recurring charge. SO, even if you close a card - it is not really closed! BorA should have told the merchant, -, that this card was ... |
Bank of America Bank account or service problems caused by my funds being low August 20, 2016 - Bank of America overdraft management is ridiculous, they delay any transfer received from another bank in order to charge any type of fees, obviously this abuse just happens with the pour people... |
August 18, 2016 - I received a $60.00 prepaid card as a rebate for a set of - tires, which I had misplaced for a time. When I found it, it appears to have expired within the last couple of months. I called the issuer to request they re-issue the card ( I had not used any of the stored value ), but they refused. While I understand the concept of expiriation dates, I feel the company should have reissued the card as the date only around 6 months from issue and had only recently expired.... |
USAA Savings Bank account or service making/receiving payments, sending money August 4, 2016 - On - -, 2016 - - -, Executor of the - County Florida Estate of - - deposited $40000.00 into USAA checking account # - from the account of the Estate of - - at - - -. The purpose of the deposit was to use most of the funds to pay me for my 14 months of consulting services, expenses, travel and loans to - - at his pleading in successful pursuit of his claim as beneficiary of the contested handwritten Will written just prior to - - -. The deposit was made via photo image in telephone consultations with a USAA representative. - - au... |
CCS Financial Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine July 24, 2016 - Unexpectedly, I received a Collection notice for a cancelled car insurance premium I do not owe from - -. I cancelled the policy in -, - and switched my car insurance to - - in Rhode Island. Here are the details : In - - my car insurance was renewed for -/-/- with installment payments. On - -, - I paid the first installment of $480.00. I found more affordable insurance with - in Rhode Island and cancelled the - - policy in - -. In - - I received a collection notice without any prior contact from - - about an outstanding balan... |
Citibank Credit card customer service / customer relations July 23, 2016 - I paid for a gym membership in -/-/2016 with Citibank CC. Payment was received by merchant and access granted to me. During -/-/- access to facility was denied for no known reason. I filed a dispute and money was returned to me. I also contacted the merchant who said access was denied in error. We agreed to make a new contract in - 2016. During - 2016 Citicards REVERSED the item and recharged me. I have emailed and called numerous times to get it removed permanently but to no resolution!... |
Debt Recovery Solutions, LLC Debt collection cont'd attempts collect debt not owed debt is not mine July 20, 2016 - - cable/phone/internet had a billing error for - form -/-/2013. When I pulled credit report I noticed contacted - and they removed from all Credit Reporting agencies and stated billing error on their side. I checked the reports and all entries were removed. Several months later I received a letter from Collection : Debt Recovery Solutions for the same amount. I explained the background and faxed them the receipt of the return equipment to -. The rep advised ( - ) they would remove the account from their files. This week notices the Collections has been placed on my Credit repo... |
Bank of America Bank account or service deposits and withdrawals July 18, 2016 - Bank of America refused to deposit a properly endorsed check into my checking account. My insurance company, - -, issued a check for a personal property loss due to a fire. The check is made payable to - - -, my public adjustor ; my husband and myself. We have all properly endorsed the check. On -/-/-, my husband attempted to deposit the check into a personal checking account in both our names. The Bank of America branch is at - - - -, - -, RI - ; phone : -. - -, who identified herself as a Manager, refused to deposit the check. The check ... |
July 18, 2016 - AT & T Universal Card / Citi received my payment electronically on -/-/16. They credited my payment one day after the due date of -/-/16 and charged a late charge of $26.00 on -/-/16. I brought this discrepancy to their attention and they refused to remove the late charge.... |
Citibank Bank account or service account opening, closing, or management July 16, 2016 - I signed up for the Citigold Checkings account from Citibank on -/-/-. I signed up for the account because they had an offer saying that if $1000.00 of purchases and 1 bill payment were made within the first 3 months of opening the account, I would receive - - - Reward miles. I have contacted Citibank various times through phone, secure messages and chat. In these ocassions, I 've been told that I had fulfilled the requirements and I would be getting my miles soon. It is now -/-/-, and after contacting Citibank one more time they are telling me that I do n't qualify for th... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure July 9, 2016 - I applied for a Home Affordable Modification with Wells Fargo on -/-/- because I could not make the payments required and am three months behind. The response came back that I was approved for the modification and had to make three trial payments of $3100.00 starting - -, - - this is my current payment which I ca n't afford. The reasoning which I believe got me into this mess when we purchased in - -, is that our monthly household income is $16000.00 - I WISH IT WAS! My husband and I do have a business which is a partnership and per our Home Preservation Specialists... |
Wells Fargo & Company Consumer Loan managing the loan or lease July 7, 2016 - I purchased a vehicle from - - in - - approximately 5 years ago. I was contract to Wells Fargo Dealer Service for 54 monthly payment, I asked and received - two ( 2 ) month extension. I have made all of my paymets. Wells Fargo Dealers Services, due to an error on their part, put insurance on my vehicle after I informed them that I had the coverage required. Both my self and the insurance company sent confirmation of the coverage. To date, Wells Fargo Dealer SErvices has not removed those fees from my account and they are now charging me late fess and interest on the late fees an... |
Bank of America Bank account or service using a debit or atm card July 7, 2016 - I opened my account with Bank of America in 2008. At that point in time, I opened a checking, savings and credit card account. Since 2008, I have been a loyal BofA customer. I 've moved several times and always kept all of my accounts. In fact, I have often heard folks complain about BofA and defended them. Until today. On - -, I set a travel notice with BofA for all of my accounts, including my credit card. Since I opened my account nearly 10 years ago, I called to be sure that I would not incur any fees if I used my credit or debit card while traveling in - for 4 days. I was assured... |