Review and analysis of over 5,945 consumer complaints
| Sunrise Credit Services Inc. |
| SunTrust Bank |
| Texas Guaranteed |
| Asset Recovery Solutions, LLC |
| Education Management Corporation |
| Sallie Mae |
| Great Lakes |
| Company | Complaints |
|---|---|
| Navient | 1,947 |
| AES/PHEAA | 540 |
| Navient Solutions, Inc. | 370 |
| Sallie Mae | 350 |
| Wells Fargo | 266 |
LendKey Technologies, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled April 17, 2017 - I paid my loan on -/-/-, and received confirmation. My loan servicing has now been transferred from - - - - to - to Lendkey, and Lendkey is saying I have not made a payment yet and that it is overdue ( although this information should have been carried from - ). I would like to know why my payment is not reflected in this new account. I would also like to receive verification of this debt now that it is with a new servicer, including the signed promissory note.... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer don't agree with fees charged April 12, 2017 - I have been paying on my Peaks student loan since 2010. I felt that from the start I was tricked into getting this loan. I was pulled aside from my class and told my federal student loan was not available so I needed to get involved with peaks. I was - years old then. After realizing the scam that - tech was I struggled to get a good paying job after graduation. With the lawsuit on the way by the SEC I think it 's about time even for myself to take a stand against the fraudulent acts of -. I have sent this information for the 3rd time now. I have not received a call back from - o... |
SECURITY CREDIT SYSTEMS INC Student loan dealing with my lender or servicer trouble with how payments are handled April 11, 2017 - I already know what SCS is saying. The check in question was through a bill pay account that funds the check before it is sent. Please see note below. My bank confirms that this was sent to them on -/-/2016. They DID NOT DEPOSIT IT until 113 days later. I am paying an outstanding loan for my Son. I send checks through my bank bill pay system. On the check it states " Check void after 90 days '' Security Credit Systems purposely held the check for 113 days before deposit. Check delivered to them on -/-/2016 place for deposit by them on -/-/2016. - accused me of bouncing a check and... |
Citibank Student loan dealing with my lender or servicer trouble with how payments are handled April 10, 2017 - Citi bank loan number - for $6900.00 transferred the loan to - and they illegally posted in on my credit -/-/2017 causing my credit score to drop with all - reports by - points This is the same existing loan that has been on my credit for seven years due to drop off that we just investigated a month ago. since investigation they reported as a new credit collection. This loan is to fall off -/-/2017 please confirm this date as well. please look into this - I would like it removed. This loan has a drop... |
Utah System of Higher Education Student loan dealing with my lender or servicer having problems with customer service April 8, 2017 - My first original complaint stated o -/-/2017 : We obtained a student loan for our daughter several years ago with the -. The loan is nearly paid off and only has a balance of $1900.00. On -/-/- we went to our Credit Union and obtained a loan to payoff -. The funds were mailed to the P.O. Box my daughter had sent all her prior payments to in -, Utah. The -. - is - -, Utah -. I kept a close eye on the - website. After a week or so, I called - and was told that the check was probably in their system and should clear soon. I gave it a week or more knowing th... |
Wells Fargo & Company Student loan dealing with my lender or servicer having problems with customer service April 7, 2017 - The daughter ( - ) of my former spouse took out an $8000.00 student loan and was able to have me listed as a co-signer without my prior approval. Despite filing a report with the - police department and being labeled as identity theft by them, Wells Fargo is refusing to release me as a co-signer on the loan. While my former spouse and I lived together while married, I did not grant her daughter the right to use me as a co-signer at any time. The bank has struggled to provide me with relevant information, and refuses to speak with me to understand the facts involved with this situation... |
Wells Fargo & Company Student loan dealing with my lender or servicer keep getting calls about my loan April 6, 2017 - I have - lenders stating that I owed them a $4000.00 loan from -/-/2006. I have a private loan but it not them. I am attaching documentation from University - and neither of them is the Lender. They are destroying my credit.... |
Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled March 30, 2017 - I have a student loan through Wells Fargo and I am unable to set up an automatic payment each month for more than the minimum payment. Is there anything I can do about that? I have student loans with other companies who all allow additional payments to be automatically scheduled. It makes it easier to be regularly financially responsible by paying more than is due to decrease the total interest I will pay.... |
Citibank Student loan dealing with my lender or servicer having problems with customer service March 27, 2017 - I had a student loan suddenly appear within the last week on my credit reports from 2007 for 'CitiBank/- ' with a current balance listed at $18000.00 and a highest balance of $29000.00. I have tried contacting numbers for both companies provided online but they only will allow me to go to automated machines with no menu option for a customer service representative. I am looking for verification of this debt including the original loan contract/MPN, an itemization of any interest or fees charged to the account and a loan payoff amount so I can settle the debt if it does in fact exist. If... |
Texas Guaranteed Student loan dealing with my lender or servicer need information about my balance/terms March 24, 2017 - T- GUAR - is reporting inaccurate information to the credit bureaus. I have - accounts that are affecting my credit. The information is inaccurate and there is no documentation to show for it. I do not understand how they would claim my loans as charge offs when i consolidated them before they were out of my deferment time from being a student.... |
Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled March 14, 2017 - Wells Fargo - neglects student loan Borrowers who wish to elect to make additional payments automatically to their student loans. With automatic payments, Borrowers have the ability to manage the total cost of their loan by paying more than the minimum required payment each month thus reducing total interest paid over the life of the loan. Wells Fargo does not allow Borrowers to increase the amount of their automatic payments, instead requiring Borrowers manually make additional payments each month either through manual add-on payments or through their Bill Pay service. Both options force b... |
Loan Science, LLC Student loan dealing with my lender or servicer trouble with how payments are handled March 14, 2017 - My - student loan was in forbearance which has ended with my next payment due on -/-/2017 at $820.00 I called to explain I can not afford this payment several times and was told I have to wait until after I miss payments to call Loan Science who handles the billing. I called Loan Science on -/-/2017 to question the payment amount and I was told that this includes late fees, I have not been late the loan was in forbearance but because this company does n't immediately put a loan into forbearance it accrues late fees. I find this absurd and question how this can be legal? The also infor... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged March 14, 2017 - I was shocked when I reviewed my credit report and found several late payments on my student loans with the dates below : Account Number : - 30 days past due as of -/-/-, -/-/- Account Number : - 30 days past due as of -/-/-, - I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that this was supposed to be in deferment and it did not get processed correctly or the payments I sent in were not registered.... |
Great Lakes Student loan dealing with my lender or servicer trouble with how payments are handled March 14, 2017 - Honestly, do n't even know where to begin. I have n't had a student loan since 2002. My original balance was about -. Somehow, no matter how much I 've paid on it since then, the balance never goes down and now says I owe over -?? Student loan companies are ripping people off every day. Anything, my credit report show student loans from other lenders, where contracts were sold over 12 years ago. I have asked to have them removed, but they are still remaining on there. I have them garnishing my wages, hundreds of dollars in the past, but yet they refuse to show me my payment history and w... |
Citibank Student loan dealing with my lender or servicer having problems with customer service March 10, 2017 - Citibank ( studentloan.citibank.com ) online account password requirements do not allow passwords longer than 8 characters. Per NIST guidance, password maximum limit should be at least 64 characters ( and 8 should be the lowest minimum allowed - not the max, and not for sites containing sensitive data ). I am concerned about the privacy of my information on the Citibank website due to the password limitations. I contacted Citibank over a month ago and asked them to extend the password maximum character limit to a reasonable value, but, so far, they have not done so or indicated that a fix is ... |
Genesis Lending Student loan dealing with my lender or servicer trouble with how payments are handled March 10, 2017 - I was a student of - college in -/-/--/-/- and I was told that I had to take out a private loan to pay a part of my educate expenses and as told to use Genesis I had been making payments Genesis then I was told that my loans balance was switched to another company. Can I still get a credit from - or the new company -... |
Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms March 2, 2017 - My son 's Wells Fargo Student Loan went into default without contacting me. I have asked for all the loan documents but they just send me a copy of a copy of the loan request and some bills they said they sent. I have asked for all of the paperwork and documentation but they do n't send anything with who the loan Officer was or where it was done. I am totally - out and confused on this since they say it 's default yet I 've been paying but they said they changed the account number and it is for $ 15,000+ dollars but they loan should be for like $5000.00. I think they rolled an additional ... |
Nations Recovery Center Student loan dealing with my lender or servicer received bad information about my loan March 1, 2017 - I enrolled in - for - term in 2010. I was told by the financial aid counselor at the time that I could use federal student aid to cover the cost of class. After classes began there was a delay in processing my student aid and so my student account was placed in negative status. After continued contact between myself and my counselor I was able to correct the issue and the money was dispersed to the University. It was at this time I was told they would not be able to use federal funds, and that I would have to cover the costs out of pocket. This after the term was actually over and I rece... |
MOHELA Student loan dealing with my lender or servicer keep getting calls about my loan February 27, 2017 - Hello. Our daughters Private student loans are being uncooperative as to extra fees, taking parents off as co-signers and ability to consolidate loans for better rate equals saving and lower, payments. We have asked repeatedly. They also call repeatedly harassing us at our home which is illegal. Lenders are - - and Mohela..these loans are from 2006 it 's time that this is paid off and matter closed. Our daughter needs her life back so do we. - - -... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan February 24, 2017 - I have been harassed by Sallie Mae with unstopping phone calls and they have gone so far as contacting people outside of my immediate family.... |
Texas Guaranteed Student loan dealing with my lender or servicer keep getting calls about my loan February 18, 2017 - On -/-/- I signed for a - loan for my daughter with Texas Guaranteed. in -/-/- I filed Chapter - in Mississippi and claimed TG as a creditor which they filed a claim for $10000.00 which was paid in full and my case was closed in -/-/-. I have received phone calls from TG that I now owe them an extra $4000.00. The case number from TG is -. My attorney explained to me before filing that creditors would file what I owed them and once they were paid that debt was over. Desired solution is have them quit calling and recognize this is a settled debt by The Bankruptcy Laws... |
Wells Fargo & Company Student loan dealing with my lender or servicer need information about my balance/terms February 16, 2017 - I am a co-signer on a student loan for my son but he is not able to pay so I 'm making the payments. Wells Fargo failed to send me the statements and refuses to setup online access to the account so I can make the payments. They managed to send me one statement but they have stopped coming. They have damaged my credit and have refused to fix it. I have called them on the phone at least three times. All I want from them is to send me statements, give me online access to the account and fix the unfair credit remark on my credit report.... |
Genesis Lending Student loan dealing with my lender or servicer received bad information about my loan February 16, 2017 - I qualified for loan forgiveness for fraudulent private school loans offered by - University by Genesis Student Lending. I was not notified that loan forgiveness and refunds for payments made was being offered or even of issue ( a pending suit in 2015 ).... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan February 16, 2017 - Upon graduating, I notified Wells Fargo to initiate repayment. $55000.00 in private student loans became over $75000.00 instantly as they added interest all the way back to day one. I did not know that this was going to happen. My payments between private and federal loans are $1200.00 per month. I earned a - degree in - and bring home $ -- $800.00 per week. I can not afford to support myself in these circumstances.... |
Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled February 15, 2017 - Sallie Mae did not send my - statement. They sent a letter stating that i paid $3900.00 and $11000.00 in eligible interest but the letter was to my co-signer and it says that the borrower has to obtain a copy of the - but I the borrower was not able to log in to the website to print it because i am no longer a customer and she stated that i did not pay any interest off and that the loan was simply paid off.... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan February 9, 2017 - I was a co-signer of my son student loan which was originally with - - issued on -/-/2008. My son defaulted on his loan several years ago. Wells Fargo discharged the debt after 8 years and issued separate - to my son and me for the same amount. My original involvement with this loan was a co-signer and acted only as a surety on the loan. My son received the benefit for receiving the loan. Based on Treasury Regulation section 1.6050P-1 ( 7 ) Guarantors and sureties, solely for purposes of the reporting requirements of this section, is not a debtor. Thus, in the case of guaranteed ind... |
Citibank Student loan dealing with my lender or servicer trouble with how payments are handled February 7, 2017 - I have made Extra payments to be applied to my principal balance and have selected that option. Citibank keeps putting it towards my Monthly balance. This is - me up to pay off my balance quicker.... |
Wells Fargo & Company Student loan dealing with my lender or servicer having problems with customer service February 4, 2017 - I had applied to - - University as a -. I was told that the unaccredited university was achieving accreditation within the next 3 months and guaranteed accreditation credits upon graduation. I contacted Wells Fargo for a private student loan in - to obtain a - - -. After receiving a verification of enrollment, I had personally sent emails and called - - University 3 days after acceptance stating that I did not wish to continue my education with this university and that any accrued expenses would be debited from my repayment at my expense. I was told that the money ha... |
Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled February 3, 2017 - I took out student loans with Wells Fargo to help pay for my - degree. After I graduated from school, I " paid off '' both of these loans upfront in full, single payments. Months later I get a notification from Wells Fargo stating that I was delinquent on my student loans. How could I be delinquent on student loans that I just paid off?? Their student loan practices are unethical. They are making money by nickel-and-diming me by using these hidden, unfair payment tactics. I never received any " notifications '' either about the " status '' of my student loans - Wells Fargo said that they e... |
Genesis Lending Student loan dealing with my lender or servicer received bad information about my loan January 31, 2017 - I took a loan out with Genesis Lending to attend - - in -, WA and paid it off shortly after graduating. I was told they had been sued and students within a certain time frame were eligible for partial refunds. When I tried to contact them to see if I was eligible for a refund they told me they had no record of my account. What more can I do before contacting a lawyer to pursue a lawsuit?... |
Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled January 26, 2017 - I enrolled in student loan thru sallie mae in -/-/2014 When my loan came due it was very difficult to understand how to enroll in my repayments options ( income driven vs normal ) as well as enrolling the proper account to use in the repayment.... |
Sallie Mae Student loan dealing with my lender or servicer don't agree with fees charged January 24, 2017 - Sallie Mae made my pay for forbearance up to 12 months for the life of the loan for up 3 months at a time because I could n't afford to pay my loan. Got from article against Navient law suit. In other cases, borrowers who would have qualified for lower-income-based payments under federal law were instead steered to something called " forbearance, '' which allowed them to skip some payments but saw their interest mount up, unnecessarily increasing the total they supposedly owed.The CFPB claims - may have collected - in interest it should n't have from putting people into forbearance, of... |
Wells Fargo & Company Student loan dealing with my lender or servicer having problems with customer service January 24, 2017 - I have been going back and forth with Wells Fargo regarding reporting on my student loan, they agreed to remove two late payments from my CBR 's as they were mailing statements to an incorrect address that was provided to them by someone other than me. I have since updated the address on file and phone number with them. As they allowed changes to my account to be made by someone other than the primary account holder which caused statements to be mailed to the incorrect address I believe all the late marks should be removed from my CBR 's as the co-borrower was making payments, and I had no way... |
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan January 20, 2017 - Struggling to pay loans due to current income when I got behind I received numerous letters from Sallie Mae stating to call to find out repayment options. Well, when I called I got very rude answers and was told there were no options for me besides to pay my loan. When I mentioned, I was told there were other options they refused. Consignor even called and was given same cold shoulder.... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan January 20, 2017 - It 's a bit difficult to pay the - most expensive bills I have with - paycheck, so I was attempting to move due dates with - of my student loan providers. I called Wells Fargo about a week or two before my due date on -/-/-. I spoke to a man and everything seemed to go okay. He told me that there would be no problem with moving my due date to -/-/-. Much like the other provider I had successfully changed dates with, he also stated that I would not have to pay that current month on -/-/- - that I do not owe anything until -/-/-. I asked him a few repeated question... |
Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled January 19, 2017 - I am a cosigner on - Sallie Mae/- loans and have been in dispute with them for about 2 years. I will be brief. Payments were made during the student 's college years equal to or greater than the amount of the monthly interest so that principal would remain at v\borrowed amount. After -, wehn the repayment period began monthly invoices began to come stating " Amount Due '' and whatever the figure was - and " Minimum Due '' as -. I called literally dozens of times asking how minimum due could be - and never got a consistent answer. Scripted call center workers could not answer e... |
Genesis Lending Student loan dealing with my lender or servicer received bad information about my loan January 19, 2017 - I paid off my Genesis loan I obtained through the - schools then they were sued. I would like a refund for the fact that my attendance dates fall within the dates the schools were sued.... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan January 19, 2017 - As of -/-/- my wife and I had prepaid her Wells Fargo student loan to a point where our next payment due was listed as -/-/-. For two years we continued to receive statements showing our principal balance in the amount of -. What was not disclosed anywhere on the statement was the interest which was accumulating on our balance. Last month we paid off the statement balance of -. When I logged on to the account to verify that the payment had been applied I was somewhat surprised to see a $2100.00 balance representing the interest which had been accumulating over the past 2 year... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan January 19, 2017 - Wells Fargo sold my loan to another provider ( - ), however, they are reporting to the credit report that I have an outstanding charged off balance. Additionally, the account is over 7 years old and should be removed from my credit report. Wells Fargo refuses to address the duplicate information and refuses to remove the outdated accounts.... |
Iowa Student Loan Student loan dealing with my lender or servicer need information about my balance/terms January 19, 2017 - I want to receive in the mail, all information pertaining to my loan from its inception in 2004 through today. Fees charged, interested charged, payments made, etc in chronological order. Please include a legend so I can understand your abbreviations.... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan January 19, 2017 - Supposedly I had a private loan with Wells-Fargo, It looks like now they have given that loan to -. But when I look on my credit report it shows that I still owe both Well-Fargo and -. When I called to speak with a representative at - they there was nothing they could do to remove the old loan and to call Well-Fargo. After reaching out to Wells-Fargo they told me they no longer have the loan and there was nothing they could do so I needed to reach out to -. I told the rep that I had already done so and I was told to reach out to them, the Wells-Fargo rep said unfortuantely there wa... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan January 17, 2017 - Citibank is reporting the wrong default date. I graduated -, I had a 9 month grace period before I was in default I never made a payment. My default date should have started -/-/- on all - of my loans. They are not reporting it as such on my credit. I want them to correct that date. my 7 year period has ended.... |
Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled January 17, 2017 - I have - private student loans through wells fargo. I pay and have paid each month since the inception of my loans. I often " pre-pay '' or pay early depending on my pay days. I was not aware until today ( some - years later ) that if I pay prior to the issuance of a billing statement that, rather than apply that money towards the monthly amount due and owing, wells fargo instead makes a double payment for the prior month and then shows me delinquent the following month. This has created a snowball effect where I am paying early but because they applied a previous months payment to the p... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan January 17, 2017 - Wells Fargo charged off my student loan in error -/-/-. My payment compliance history was stellar. They ignored my calls about the error until -/-/-. Wells Fargo then requested my cooperation in paying arbitrary amounts over several months necessary for their system to reinstate my account, which I accommodated. Wells Fargo charged my account off again -/-/- and again are ignoring my request for correction. This is damaging my credit again!... |
Sallie Mae Student loan dealing with my lender or servicer having problems with customer service January 11, 2017 - Sallie Mae is a terrible lender. Average wait time on phone calls are -45 minutes, once the call is answered, you are continuously placed on hold. I needed a simple payoff letter on - loans and it took me 7 days for them to only get the -, then it took - additional phone calls to get the other - completed. I spoke with about - different departments (? ) the expediting dept. said it would take -72 hours to produce ( SOME E-PEDITING!! ), As I write this, I have been on hold for 35 minutes. Too many departments, too many workers and too much ineptness. I am glad I am paying t... |
Genesis Lending Student loan dealing with my lender or servicer received bad information about my loan January 11, 2017 - My name is - I attended - - in - CA. This school has been shut down. I had a private loan through Genesis Lending. I have no Idea how to repay this or if they are in some kind of lawsuit I would like to know the status of this. They no longer have a website or contact number. If you can find any info on my account or on the loan company that would be appreciated. Thank You... |
Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled January 10, 2017 - In - and - I began making extra payments on the my loan with Wells Fargo to get ahead of my balance. This resulted in my payment due dates being pushed forward-so at - point I did n't have a payment due for 1 year out. I made a decision in late - to utilize that feature of the pushed forward payment date because I needed the extra cash. It was not a forbearance or income continent loan. My statement indicated that I did n't owe a payment for close to a year and I did n't make the payment. I understood interest would accrue. However, at no point via my statement or a separate letter... |
Genesis Lending Student loan dealing with my lender or servicer don't agree with fees charged January 10, 2017 - - Colleges, operating under the name - -, in - -, WV promised to enroll me into an - program that did not exist. Their pitch was " complete the - program and you will then move to the - program. '' Midway through the - program, I learned that no - program existed for - - in West Virginia. I completed the program because I was too far in to turn back. I received a " Genesis '' loan that is now owned by University - -.... |
Performant Financial Corporation Student loan dealing with my lender or servicer received bad information about my loan January 10, 2017 - I 'm a - veteran living on social security and -. I cosigned a loan for my daughter when she was in her last year of college in order for her to work as an intern and complete her degree program on time. She graduated, bought a dependable car, got a job in - and two years later was married. She now has - small children and a husband who provides for the family and struggles to make ends meet. He is an - and work is feast of famine. His work has been showcased around the world but sales of his work are not steady. Recently we started receiving these letters. My credit score has d... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan January 9, 2017 - I have been receiving Wells Fargo billing on a student loan more than 14 days late. I have saved the post marked envelope as proof. The notices fail to show why the payments due increased and fail to show balance of loan. The habitual late mailings appear to maximize Wells Fargo late fees with the absence of transparency. I have faxed a request to negotiate a pay off number and Wells Fargo has refused to define a number via mail, as requested.... |
ECMC Group, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled January 6, 2017 - A California attorney and/or debt collector by the name of - sent a letter to my place of work indicating that she would be suing them on behalf of ECMC. She sent this letter on -/-/-, and it was received on -/-/- ( letter attached ). She indicated that she was going to sue the employer for a " debt '' that has already been dealt with by more than one complaint filed with the CFPB. She received immediate communication back on -/-/-. In addition, ECMC had claimed that it had retained California attorney, - to defend it against FDCPA claims. - office was contacted, and th... |
Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled January 5, 2017 - I have had - private student loans with Sallie Mae since -. These loans were reportedly, by Sallie Mae, paid on time, until late -. Payments of $50.00 a week were sent, which more than covered the agreed amount due each month. For 6 years, Sallie Mae only applied the exact amount due each month to the loans, and placed the residual funds in some sort of overpayment account. The loans, for some reason, started to turn up past due, and I discovered that more than five thousand dollars were sitting with their company and not applied to my loans. I was charged interest on a higher pri... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged January 4, 2017 - I made a payment to Wells Fargo on -/-/2016, and then charged a late fee of $28.00 for not paying the remaining balance of $1.00 ( USD ) for the billing cycle of -/-/2016. You can see the payment and late fee charge on PDF document, " account_history_-/-/2016. '' I would love to borrow from Wells Fargo again, but because of their practices, I am unsure if borrowing from Wells Fargo would be in the best interest to help with pursuing academic achievements, or even attempting to make payments back to Wells Fargo.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer need information about my balance/terms January 4, 2017 - General Revenue is the company that bought my debt from Indiana - University. I 've made several attempts to simply see my balance on paper or the internet and have called to find out where I can see this information. I spoke with - - when I called they 're company and he refused to help me locate the login section of their website and would not send me a letter. He sarcastically remarked that they 've sent me numerous letters then said he would transfer me, only to mute the phone and leave me with silence. I just want to see how much I owe and set up a reasonable payment plan but I c... |
Loan Science, LLC Student loan dealing with my lender or servicer having problems with customer service December 29, 2016 - Two collection agencies by the name of Loan Science and - has been continually harassing me by phone. It started on -/-/2016 with calls from a company by the name of - - -. They have called 1x -/-/- ; 2x -/-/- ; 2x -/-/- ; 2x -/-/- ; 1x -/-/- ; 1x -/-/- ; 1x -/-/- ; 1x -/-/-. Then on -/-/- I started receiving calls from Loan Science. They called 1x -/-/- with phone - ; 3x -/-/2016 phone - ; 1x -/-/2016 phone - ; 1x -/-/2016 phone - ; 2x -/-/2016 phone - ; 1x -/-/2016 phone -. They are looking for a person ... |
U.S. Bancorp Student loan dealing with my lender or servicer don't agree with fees charged December 27, 2016 - My name is -. I was a student of - at -, - & wanted to study -. But I was - to - during the enrollment grace period. When I returned, I visited the school that had relocated to -. I was told by the financial aid counselor that I could return to school & pick up where I left off if I was willing to start making payments toward my loans. Then the school closed down because their parent company - ' is responsible for cheating the - & other affiliated schools students out of $30.00 - dollars. I was contacted by a collection agency 'Elan Financial Services - w... |
Vermont Student Assistance Corporation Student loan dealing with my lender or servicer having problems with customer service December 27, 2016 - This is my 3rd complaint I 'm filing against the Vermont Student Assistance Corporation ( VSAC ). This is not a duplicate complaint, as VSAC asserted when I filed my 2nd complaint in - -. To note - I have escalated this matter to my State of Vermont Legislators and they were somewhat helpful. My emails reporting this matter to some members of the VSAC Board of Directors went mostly ignored. - -, the General Counsel for VSAC, has stated that VSAC will not allow me to utilize the remaining months of reduced payment forbearance that remain on my private student loan accounts. When I... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan December 27, 2016 - When I made large, principle only payments on the loan prior to payments becoming due, they did not allocate the amount to the principle. Rather, they apportioned the amounts out as payments for when the loans became due after I graduated. Additionally, they send excessive mail and make too many phone calls. For instance, they called my mother, who is also my cosigner, three times within an hour this morning ( -/-/16 ) alone. They also send both of us communication via phone and email in excess. They threatened my mothers credit, and were rude to her when they called. I have told them th... |
ECMC Group, Inc. Student loan dealing with my lender or servicer having problems with customer service December 22, 2016 - Please refer to Case number : -, -/-/-. I submitted this response to ECMC 's response, and I got no response. I called CFPB and was informed that the company does n't get a copy of my response, I have to submit another complaint, with the response. So, here is the response, the original complaint, Case number : -, -/-/-, is below that. ECMC 's response will be in one of the attachments. 1. This complaint will not be resolved until there is a settled payment plan. I called the - on ECMC 's response and I entered " 1 '' for -, and " - '' to enter my account number, and ... |
ERC Student loan dealing with my lender or servicer trouble with how payments are handled December 22, 2016 - Gradated undergrad in 2007, into the recession. Could not find a stable good paying job to keep up with my private loans. My private loans where sold to - in which - sold them to another collection agency. I was contacted by ERC in an attempt to collect the debt, and they wanted to settle for what was the balance of my all my private loans at -. I agree and borrowed more money to pay the debt that was agreed for -, but ERC Lied and allocated the funds to other accounts that were NOT discussed and changed the parameters of the settlement without notifying me prior. It was only after... |