Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Checking account Deposits and withdrawals Rhode Island

Bank of America refused to deposit a properly endorsed check into my checking account. My insurance company, - -, issued a check for a personal property loss due to a fire. The check is made payable to - - -, my public adjustor ; my husband and myself. We have all properly endorsed the check. On -/-/-, my husband attempted to deposit the check into a personal checking account in both our names. The Bank of America branch is at - - - -, - -, RI - ; phone : -. - -, who identified herself as a Manager, refused to deposit the check. The check is a properly endorsed negotiable instrument. The check is drawn on a Bank of America account and being deposited into a Bank of America account. If Bank of America will not accept this check for deposit, how can I negotiate the check? NOTE : I have no problem with the bank accepting the check for deposit and placing a hold on the funds. Bank of America accepted deposits on three other occasions with the same payor, same payee, same endorsement. Deposits were made -/-/- for $92000.00 ; -/-/- for $19000.00 ; -/-/- for $2500.00. I would appreciate any help you can give me in this matter. Thank you.