USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Checking account Making/receiving payments, sending money Rhode Island

On - -, 2016 - - -, Executor of the - County Florida Estate of - - deposited $40000.00 into USAA checking account # - from the account of the Estate of - - at - - -. The purpose of the deposit was to use most of the funds to pay me for my 14 months of consulting services, expenses, travel and loans to - - at his pleading in successful pursuit of his claim as beneficiary of the contested handwritten Will written just prior to - - -. The deposit was made via photo image in telephone consultations with a USAA representative. - - authorized direct payment of my credit cards totalling $26000.00, Additionally he issued USAA check # - dated - -, 2016 for $9600.00 for a combined total of $36000.00. Credit Card payments : - : $990.00 paid -/-/16 - - : $1400.00 paid -/-/16 conf code - - : $8800.00 paid -/-/16 trans - - : $3600.00 paid -/-/16 - : $4500.00 paid -/-/16 - : $3300.00 paid -/-/16 - : $1800.00 paid -/-/16 - - : $1600.00 paid -/-/16 On -/-/16 all credit card


- - will not return my calls. My demand letter to USAA 's legal department resulted in a call from a representative named - - @ ( - ) -. On -/-/16 she informed me that - - claims the payments were not authorized. That closed the matter for USAA without further details due to legal privacy considerations. Clearly the payments were authorized or USAA would not have paid them initially. - - changed his mind 3-4 weeks after final payments were made under his authorization. If USAA investigated in any meaningful way it did not include contacting me to hear my side of the story before taking such a drastic and harmful step. Regarding the stop on the check I do not believe it was in compliance with UCC 6A4-403 or confirmed in writing within 14 calendar days as required. This is not only a breach of the contract represented by the signed check but a criminal offense of obtaining money/services under false pretenses. My remedy is reinstatement of the credit card payments, payment of the check, payment of proximately caused interest, late fees, emotional distress and damage to my credit rating.