Review and analysis of over 126 consumer complaints
| Sallie Mae |
| AES/PHEAA |
| Navient Solutions, Inc. |
| Navient |
| Wells Fargo & Company |
| Wells Fargo & Company |
| Navient |
| Navient Solutions, Inc. |
| AES/PHEAA |
| Sallie Mae |
| Company | Complaints |
|---|---|
| Navient Solutions, Inc. | 33 |
| Sallie Mae | 21 |
| AES/PHEAA | 15 |
| Wells Fargo & Company | 8 |
| Navient | 7 |
Wells Fargo & Company Student loan can't repay my loan can't temporarily postpone payments January 15, 2017 - Wells Fargo makes it complicated and inconvenient to defer student loans with forbearance if you go back to school. You have to call them for everything unlike federal loans where you can do it online to " maintain '' or " manage '' your account. Unlike federal loans, Wells Fargo is a tedious process which requires signatures from school officials, and such forbearance form does not even guarantee forbearance because you have to continue making payments until the forbearance is approved. In order to get a forbearance because I am going back to school, I have to print the form ( cost time and m... |
Wells Fargo & Company Student loan can't repay my loan can't temporarily postpone payments January 5, 2017 - I have a private student loan with Wells Fargo that is currently in their collections department. I have tried with great effort to pay on this account and to bring it current. -/-/2016 I applied for a financial hardship forbearance to help reduce or delay my monthly payments and was denied. On -/-/2016 I called and spoke with a Wells Fargo representative ( employee ID # - ) with my concern over my past due amount and monthly payment amount. I asked her what I had to do to bring my account current and be eligible for a forbearance. She told me that if I made three consecutive payments o... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments January 4, 2017 - I applied for student loan forgiveness on the form sent to me for such purpose by Sallie Mae. I sent the completed application to the proper address per the instructions given by Sallie Mae for - unemployable veterans because of a - service connected -. Sallie Mae 's instructions for - veterans that came with the form state that no physician 's statement is necessary to be completed in the case of service connected - veterans. However, the only part of the application that I did not send to Sallie Mae via certified mail was a physician 's statement. I completed every line of th... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments January 1, 2017 - I applied for a student loan deferment on - -, - they took my payment on the - of - from my - bank account. They lazy agent said they were gong to put through a deferment. I am still getting phone calls and the deferment has not gone through.. I am not able to get a job due to my health problems. I can not get a appointment till - of -.... |
Professional Bureau of Collections of Maryland, Inc. Student loan can't repay my loan can't temporarily postpone payments December 29, 2016 - Receive continues calls from Professional Bureau Collections of Maryland. I told them I could pay off the debt in - because I was - from the -. They keep checking how much I have on my credit cards and telling me to barrow money. Today at - and -/-/- I informed them that I could pay it off in - once I receive my final check. I am constantly being harassed by them and I have not refused to pay at all.... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments December 13, 2016 - Navient called my mother in law 's phone number about my student loan debt when she is located in Hawaii and it was - there and when I told the loan provider not to call again, she ( - - - ) informed me that she had " called a lot of numbers that day looking for '' me. I told her she broke the Fair Debt Collection Practices Act as she had called a number in Hawaii and she told me that she had not as my loan is past due. She also informed me at the end of the call- which did not end well- that she will continue to call even though I told her not to call anymore.... |
Heartland Payment Systems Student loan can't repay my loan can't temporarily postpone payments December 13, 2016 - I called Heartland on -/-/- at - pertaining to a deferment for my student loan account. They said I qualify for a deferment and I would have to pay the interest of -/-/- for 3 months. So I receive an email on -/-/2016 at - saying I do n't qualify for a deferment. I called them on -/-/2016 at - and asked them to remove my checking account information. I wake up today and - was drafted out of my account. I have screen shots of all information and correspondents... |
College Assist Student loan can't repay my loan can't temporarily postpone payments November 30, 2016 - While attending - school at - @ - I was pressured by fellow students, professors and media to consolidate my loans. I consolidated my student loans with - with the understanding my interest rate of less than 3.8 % would be locked in and garunteed not to climb. Upon receiving the first statement, I found - already broke the contract. I paid my loan until all my savings was depleted and I was no longer able to pay. My earnings are not enough to provide beyond basic survival. My loans were sold to College Assist, - -, and -. Through college Assist I was offered a rehabilit... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments November 14, 2016 - I am involved in a court case involving child custody, and based upon the court hearing, there is some indication that Sallie Mae may have released my confidential loan information to parties that are not listed on the loan. I have read their confidentiality policy, and what information they release and which parties they are authorized to release it to and I know for a fact that I did not authorize a release of the information to any of the parties that were in the hearing and I know that none of them are the listed parties that Sallie Mae can release my loan information to. Additionally, t... |
Social Finance, Inc. Student loan can't repay my loan can't temporarily postpone payments November 14, 2016 - Applied for forbearance with SoFi via servicer ( - ). Docs were sent on - and I did not receive written decision as of -/-/2016. No explanation was provided within 30 days and as a result my loan is close to default ( 120 days ) .The lender, SoFi , did not respond within the time frame ( 7- 14 days ) described within their forbearance request policies and procedures ; 33 days have elapsed. Upon inquiry with the servicer, They noted I did not engage with their career services department. This was not noted as a requirement or contingency for general forbearance, and as a result I be... |
Wells Fargo & Company Student loan can't repay my loan can't temporarily postpone payments November 4, 2016 - My daughter applied for - student loans from the Wells Fargo Student Loan Division to finish her - - at the University - Kentucky. She graduated in - 2016 and took a $ -/hour apprenticeship position with a local Veterinarian while she applied for and awaited acceptance at accredited schools where she could complete a - program and become a Veterinarian herself. Before her first payment towards the - Wells Fargo - loans came due, she applied for continued deferral and was denied. She appealed and was again denied deferral, and was told that she had to make the total ... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments November 1, 2016 - In an attempt to mitigate any sort of credit issue, I called Navient Student loans ( with whom I have private and federal loans with ). I recently lost my job, and was attempting to put my loans into forbearance or deferment. Navient charges $50.00 per loan for a 3 month Forbearance period. For the - loans in my name, that was a total of $150.00. It is $150.00 of which I dont have at the moment due to my loss of employment. Prior to this, I had always made my payments on time. If by some happenstance, I were to need more time, I would need to pay an additional $150.00 to extend out ... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments October 31, 2016 - I have asked Navient ( formerly - - ) to grant some sort of physical hardship delay or understand that I have had multiple - since I graduated. The requests have been denied over and over and now Navient is telling us they are moving the load to a debt collector. I am unemployed with a - year old child to care for, they do not care and simply keep calling for payment when we 've explained it 's not possible. I have no options according to Navient.... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments October 26, 2016 - On -/-/2016, - # - from Sallie Mae assisted me with applying for a lower monthly payment of -, which would be automatically deducted from my account every - of each month for the duration of 24 months. On -/-/2016, - who is the account manager assigned to me had informed me that in order to avoid getting a negative report in my credit, I should apply for a forbearance. Evidently not having enough knowledge with student loans, I agreed to apply for the forbearance. Per -, with a one-time payment of -, my loans will be in current status instead of past due. I rec... |
Wells Fargo & Company Student loan can't repay my loan can't temporarily postpone payments October 16, 2016 - I have private student loans with Wells Fargo Bank. I have a full time job that requires me to travel both out of state and out of the country, I had a gap in college attendance last -. Because of that, my student loan payback was scheduled to begin. I enrolled in College - to begin in -, as I have approximately - classes left to complete my - -. In - I spoke with a Wells Fargo representative and was told if I made a payment right then, it would keep my loans out of default and then when my classes started in - my loans would again go into deferment. So I made the pay... |
Wells Fargo & Company Student loan can't repay my loan can't temporarily postpone payments October 4, 2016 - In - -, I requested that my school send in updated verification information to continue my in-school deferment for my Wells Fargo student loans that have been in deferment since - -. On - -, -, I was contacted via telephone by a Wells Fargo representative, who confirmed that my enrollment verification information was received, asked a series of questions, and told to expect a response within approximately 10 days. On - -, -, after being notified my loan was no longer in deferment, I called to verify the status, and I learned that my deferment was still being proce... |
Citibank Student loan can't repay my loan can't temporarily postpone payments September 23, 2016 - I had enrolled in a College back in 2008 and the school signed me up for this loan from a private lender. I did not fully understand what it was I was enrolling in and now I have had a bill from CitiBank Student Loans on my credit report since 2008. They then transferred the loan to another creditor and so I would like to dispute having these collections on my credit report. This is illegal as far as I am concerned and i would like to get some help resolving this.... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments September 19, 2016 - I am behind on my private student loans from Sallie Mae, and I believe they are not working in good faith with me to ensure I can pay back the loans. In order to obtain forbearance, I must have my cosigner report every single asset to them, with the possibility that this will actually increase the monthly payments that I already can not afford. Secondly, if I am approved for forbearance, I must pay a $50.00 fee per loan per month of forbearance that is not in any way applied to my loans or interest accumulated during that forbearance. This is not only unfair and counter-intuitive to the proc... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments August 29, 2016 - At Sallie Mae, they offer 3 month forbearance periods for struggling loan receivers that ca n't afford to pay back the debt. On - -, I called Sallie Mae to ask for a forbearance because i couldnt make the payments. My account was up to date, no past due payments. My payments are due on the - of each month. So through out - im still being harassed by sallie mae every day, waiting for the forbearance to be processed. This is a normal occurrence by the way, at least 8-10 calls a day. Its harassment and it should be illegal to bother my family and I so much. So after a few phone calls,... |
U.S. Bancorp Student loan can't repay my loan can't temporarily postpone payments August 28, 2016 - Upon my filing for Chapter - bankruptcy, I was informed that the - students loans that I co-signed for my daughter - - - were taken out of deferment, closed then transferred to a collection acct. - is and has been, since original loan was taken out, at least a Part-time student and currently has federal loans that are in deferment and good standing, is currently a - with full deferment qualifications, with no lapses. These loans were taken out in -/-/- and -/-/- and should have reached there Statute of Limitation for reporting. We feel the transfer was performed... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments July 15, 2016 - My name is - and I have a loan with Sally Mae. This is my - complaint with the above-referenced lending company. In -/-/2016, my grandmother (the cosigner on loan) started receiving phone calls and letters stating I was behind on payments for my loan that I received in -/-/2016. We called and was told that I allegedly marked "interest only" payments for the loan. I did not remember saying I wanted "interest only" payments, as I am a -, fulltime - in college. However, we spoke with Sally Mae and was instructed by Customer Service Representatives (CSR) to fill out a Deferment... |
Genesis Lending Student loan can't repay my loan can't temporarily postpone payments July 14, 2016 - I would like to know why my genesis loan I got back when I attended - in -, PA in 2012 was not part of the - dollar discharge that the CFPB won in federal court. I got a letter in the mail about this event and it said I should hear something about my loan in the next couple of months. In the meantime my private genesis loan was being sold to another loan company to avoid the discharge of my loan. So I went from Genesis Lending Services to - - - which is under University - - -. I would like to know why my loans with Genesis were n't apart of the lawsuit and if they we... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments July 8, 2016 - I applied for a three month forbearance on -/-/2016 on all - of my loans. I was told that my auto-debit enrollment would be cancelled and my next payment would not be until -/-/2016. Instead what happened was my auto debit was not removed and was charged on -/-/2016. The forbearance then applied on -/-/2016. I was also billed $150.00 on -/-/2016 to finalize the forbearance, which while agreed upon, gave the impression that everything was set.... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments July 6, 2016 - My complaint is genuine. I 've sent in a forbearance payment which was - dollars for - signature loans to this cover up - - now Navient student loan company. Some staff member did not follow through what was submitted. I 've contacted the better bureau business about the company as well. The Navient feedback was a fraudulent submission. As as of now they did n't keep they word regarding the terms and conditions which were complied in the letter. They continue to call everyday using fraudulent out of state numbers which is very harassing after the company knows I am unemployed.... |
Vermont Student Assistance Corporation Student loan can't repay my loan can't temporarily postpone payments June 17, 2016 - For the last 3 weeks, I have contacted VSAC to inform them of a drastic, unexpected change in my personal and economic situation that prevents me from making the same level of payments on my student loans. Each time I contacted them, one person after another failed to help and made inconsistent statements about solutions. The latest email said I am eligible for at least 31 months of payment suspensions but they would not process this request even after I provided explicit documentation that my expenses nearly match my income at the moment and nothing will change in 6 months. I requested the ma... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments June 10, 2016 - After graduating in 2015, I began work as a low paying -. I spoke with three different people at Sallie Mae, telling them I was in serious financial difficulty and needed time to gather a prudent reserve to again begin paying them. I told them I fully intend to pay my debt, but needed time to gather enough money to not be so - about making daily fixed expenditure payments. Since that time, they have called repeatedly including calling my sister who has an - and harassing her also. There is absolutely nothing I can do at this time to resolve this and the - pressure is incredible. ... |
AES/PHEAA Student loan can't repay my loan can't temporarily postpone payments June 8, 2016 - I have not been receiving notices. I have sent in paperwork fromthe doctors because im - -. Im on -. When i was getting voice mails I was in contact with any agency that contacted me and each time without fail It was we have no record of getting a doctors note concerning you. After a bit of searching with a few respresentatives that took the time to look deep into wherever they looked one was found. my account was put in deferment. I kept getting calls and I kept calling and explaining. The next set of calls I have been receiving are for student loan forgiveness. then I call them back... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments June 6, 2016 - My loans with - - was transferred to Navient, since they came on with this company been a calling asking for some type of financial assistance, whether its forbearance, deferment, or income base payments, everyone gives you a different response and now my loans is 4 months late effecting my credit while other lenders have been of assistance. The representatives are rude, they continue to transfer to - rep to another rep to another with no one who can give you consistent answer, its overwhelming and unfair to the consumer... |
Integrity Asset Partners, Ltd. Student loan can't repay my loan can't temporarily postpone payments June 3, 2016 - i was issued a student loan, wrongfully fired, have a child on the way, the company involved stopped paying the loan, it defaulted, was given to Integrity Asset who has called constantly and made threats in my voice mail as far as suing and garnishment of wages ... |
AES/PHEAA Student loan can't repay my loan can't temporarily postpone payments June 3, 2016 - I requested payment relief, and it was granted to me. Terms were that I would pay $50.00 per month for the next 3 months, and then resume regular monthly payments. I have paid the - each month, but I have been recieving letters, multiple phone calls daily from a collection agency, and it has been reported on my credit report that I am past due on my payments. This is the second time this company has done this.... |
AES/PHEAA Student loan can't repay my loan can't temporarily postpone payments May 18, 2016 - Student loans serviced by AES. Was told by - that loan could be deferred while in school, indefinitely : The loans were disbursed in between -/-/- and -/-/-, place into deferment while in school, and knocked out of school deferment while still enrolled in school in -/-/-. Loans Placed into forbearance for one year, as I was still in school and unemployed. Credit report thus far is perfect with these loans. Loans knocked out of forbearance deferment early, ( still unemployed, in school part-time ) and I was told to place loans into Unemployment deferral for up to a year. I fax... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments May 9, 2016 - I called navient to inforn then I 'm unable to make payments due to financial problems. I asked them since I contacted them if they could stop calling my co signer who is elderly. They told me even though I spoke to them they would not stop calling. I told them that was harassment, and that by law once contact is made thsy ca n't keep calling. They disagreed and tild me that were going to call until they had payment or payment arrangements. I told them at this time myself and cosigner are - financial hardships.... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments May 5, 2016 - Salle May has been calling - 8 times a day trying to collect payment on my sons student loan. Even after making a payment they continue to call non stop. I was told by them that the student loan is through a private insurer which happens to be Salle May and is not secured by the federal government. ... |
Great Lakes Student loan can't repay my loan can't temporarily postpone payments May 4, 2016 - This is about - and Great Lakes- I have been making regular payments to both for the majority of the past -10 years, excluding periods where I received a temporary deferment or forbearance after school or to continue my studies. I am moving out of state to start a - and care for my aging parents. I needed a forbearance for 3 months until school started as I would not have any income to make payments after I moved and prior to my new program. I contacted my lender 2 months in advance and asked what was available. Even knowing I would not have a job BUT that my income would resume ( ... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments May 3, 2016 - Beginning when I was an --year-old university student, I took out - -, now known as Navient subsidized and unsubsidized student loans and later a " - '' loan worth over - between - and - - which was more than twice as much as I earned working my way through college - so that I could attend the University -. It 's a relatively affordable school, but due to the fact that I was raised by a struggling single mother and my job at a - paid only $- per hour, I still needed money to make ends meet. I had no idea that, without a cosigner, I 'd end up with credit card-lik... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments April 29, 2016 - I have been unemployed for three months now and lost my unemployment benefits. It could take three weeks or lose them totally. I was asking for a short deferment on my loans so I can get a job and start repaying my loans. I was 30 days behind on a loan and called them for help in this matter. On - -, I spoke with Navient about getting help to resolve this issue. I was told that they would help me if my co-signer was not able to help. Navient spoke with my co-signer and since she is on a fixed income, she could not help. A week later I received a call from Navient saying that I need to ma... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments April 28, 2016 - I am - and Sallie Mae knew this and in a matter of -8 months moved my loans to collections and have been harassing my co-signer daily- All my other loan providers are on board with me. ... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments April 28, 2016 - I 'm having a problem with Navient private loan -. I 've submitted - - application to have this loan discharge because I do n't have any income. To no avail they continue to decline my request. I had no problems getting my Federal loans - but -Navient private suggests that I become delinquent rather work out a plan. I 've recently ask if they could defer my payment for a year are so until I have - income. ... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments April 27, 2016 - I am currently dealing with Navient in regards to my Private Student Loans. I am unable to make the necessary payment for the loans, and my deferral time on the private loans, which was 48 months has passed. I called Navient prior to the loans hitting a default status to see if another type of deferment could be offered to me, and they said no. After exhaustive research I did on my own, I did locate a deferment that my private loans were eligible for and that was an - deferment loan. To make sure the private loans were eligible, I called Navient and spoke to the non-collection side ( as the... |
Manhattan Beach Venture, LLC Student loan can't repay my loan can't temporarily postpone payments April 27, 2016 - Complaint on scam - - - asks for my SSN over the phone and personal information about my last year tax return. He also ask about how much I make a month and lot of personal income information. He stated he needed this information to see how much I owe to Federal Student Loan. I 'm worry because I gave my SSN and some of my personal information over the phone. I tried to look this company up under - and nothing is coming up. - - stated they were legit. I copy some information from the email I was sent from - -, which is provided below their address to this so called comp... |
Wells Fargo & Company Student loan can't repay my loan can't temporarily postpone payments April 26, 2016 - I have been unemployed since -/-/-. Since -/-/-, I have been trying to make a deal with Wells Fargo, - loans The School - -, they were going to put the payments that I was behind on at the back of the loan and start me off fresh. I was told ( multiple times ) that everything was all set, only to have the " deal '' fall through because of one stipulation or another. First being that it was my parents that were paying it ( they are not on the loan ), the second was ( at the time ) I owed over $60000.00, and third : I had not made 2 or 3 consecutive monthly payments. The last... |
AES/PHEAA Student loan can't repay my loan can't temporarily postpone payments April 26, 2016 - I recently contacted American Education Services ( AES ) on - -, -. I spoke with customer service rep, -, with employee ID # -. My call was in reference to - loans that have now come into repayment status, and were formerly owned by National Collegiate Trust, but are now managed by AES. - other loan, formerly owned by - - -, and now managed by AES is current and the payment is manageable. I 'm currently unemployed, diligently seeking employment but have not yet received any job offers. I was last employed full-time in -. - was highly professional and dilig... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments April 25, 2016 - My student loan is with Sallie Mae. I have made several payments on this private loan. But, recently I have not been able to make payments due to unemployment and family changes. Now, Sallie Mae is harrasing mu family memebers, immediate and other relatives. It is a total disaster. My federal loan is under forebearance because I will go - in - 2016. But Sallie Mae, will not negotiate for such terms. I have written to them, called them, no success. I would appreciate any input and help. Thanks. ... |
AES/PHEAA Student loan can't repay my loan can't temporarily postpone payments April 18, 2016 - After paying $17000.00 of a $30000.00 student loan debt my life fell into extreme financial hardship. When I called the loan company, prior to default, explained the situation, then asked for temporary hardship deferment or any other programs that would keep me out of arrears I was told my only options were to pay or default. With no other option, I went into default. After filing bankruptcy the student loan could not be dismissed as ALL OTHER LOANS CAN. I was then suited for $40000.00 on a $30000.00 debt in which I had already paid $17000.00. I filed a complaint with the Consumer Fi... |
Citibank Student loan can't repay my loan can't temporarily postpone payments April 15, 2016 - I have been receiving unemployment since - of -. My benefits were exhausted in - of -. I have found gainful employment starting in - of -. As a result of my circumstance, I am left unable to make my - and - - payments. My unemployment was not a surprise, I had several months notice. During that time, I prepared for the financial loss. One step was to discuss with Citibank the terms of my loan and how many months forbearance were available to me. I was told I had a total of 6 months. I continued to make payments. I received a 1 month forbearance of my student loan... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments April 13, 2016 - Navient has been tasked with my loan consolidation. I started receiving many threatening phone calls back in - when I was out of school. They were not nice calls and many threats were made. I was going through financial hardship including a 9 year long custody battle, another divorce, and soon thereafter a bankruptcy. I was able to place my other loans ( I thought all of them ) into deferment/forbearance while I was dealing with my personal issues and was expecting the consolidated loans to be deferred as well. I 'm not contesting the loan, I just needed time to get financially stable befo... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments April 8, 2016 - I am receiving calls everyday, less than 24 hours from when I previously spoke to them. I give them the same spill, " I am unemployed, I do n't receive unemployment, I have no income whatsoever at this time. '' ... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments April 7, 2016 - I 'm currently a - ( 4 years ) enrolled in a university - and in -/-/-, when I started the doctoral program, I arranged to have my private student loans deferred. I recently received an email from the provider ( Navient ) stating that my loans needed attention. When I contacted the provider ( on - -, - ), I was told that my loans came out of deferment in - - and that I now owed - dollars in overdue loans ( I 'm not sure by exactly how much because I was told - different amounts in overdue loans from - different people because I was transferred several times, ... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments April 5, 2016 - I am a - with private loans. Navient has been calling me to request that I start repayment, since my grace period of 4 years is over. I have spoken to them several times and have described my situation as follows : I am still in school. My program does not allow me to find work besides the assistantships that they require me to fulfill ( this is standard in the field in which I am pursuing my degree ). As a result, I am unable to procure for myself additional income. This is of importance because my stipend only covers my basic necessities. I have gone over my finances with them multiple ti... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments March 29, 2016 - I have a private student loan with Sallie Mae called the - - -. When my time to make the first payment was approaching, I contacted Sallie Mae in several occasions requesting help and/or deferment because due to financial hardships and low income. In every single time, they said there was nothing that could be done, not even lowering my monthly payments. Upon my first due date, I was unable to make the payment. They also advised they would not accept a lower payment. Different representatives handled my issue at different occasions, they even did a financial statement, and still, they... |
AES/PHEAA Student loan can't repay my loan can't temporarily postpone payments March 29, 2016 - -/-/- I applied for a hardship economic deferment on every educational loan I possessed. This deferment was granted for the consolodated subsidized and unsubsidized loans adminstered by AES, but AES denied this deferment for - private signature loans they were administering on my behalf. As I was in - - outside of phone contact and with limited internet connection, I organized electronic communication to follow up with my loan deferment process as I would not be able to have access to standard postal letters. -/-/-, I was able to return to the United States and retrieve my p... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments March 27, 2016 - Good evening, I 've been paying my private student loans to Navient, formerly - -, on time every month for two years using autopay in order to participate in a reduce interest rate program. I 've never missed a payment or called to defer payments. I recently received tax bills ( - old, - from an amended return for this year ) and it 's going to take a considerable portion of my disposable income over the next couple of months to pay these bills. I called Navient yesterday afternoon to ask for a two month suspension of payments while I handled my tax obligations. The representativ... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments March 22, 2016 - I received a - - Tuition Answer student loan in -/-/- or -/-/-. The $25000.00 dollar loan has since more than doubled that amount since I first received it. Another problem I am having is with Navient Solutions the servicing company handling the collection of the payments. Navient has ruined my credit standings with - and the other - credit agencies. On - - -, I called Navient and informed them that I was living in a hotel due to a fire in my home, and at the point I tried to use my several months forbearance. Navient Reps gave me the run-around for several mon... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments March 21, 2016 - Sallie Mae ( - ) has charged me far more interest than I agreed to when I took out the loan initially. Additionally, late fees are too high. 10 years after I graduated, my total amount owed is the same as the initial amount, even though I have paid over $600.00 per month for 10 years. ... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments March 20, 2016 - promissory note loan per alabama FCRA statue 6.2.37 and 6.2.30 statue of limitations for Alabama for this type of loan is 6 years delete from my credit report and I ca n't get any of the - credit reports to remove loan I am - and my loans have been discharge due to - ... |
AES/PHEAA Student loan can't repay my loan can't temporarily postpone payments March 18, 2016 - Student qualifies for temporary hardship forebearance as stated in American Education Services ( AES ) policies that allows 24 months in three-month increments. Student has applied for three 3-months and approved immediately. Student applied back in - -, 2016 for the fourth due to a mix up in the application form. Student applied electronically this time as suggested by AES ; however, student did not receive notification of the receipt until - -, 2016. Student called and inquired, immediately, upon receipt because loan is due - -, 2016. Student called again this a.m. to inqui... |
Deutsche Bank Student loan can't repay my loan can't temporarily postpone payments March 18, 2016 - - qualifies for temporary hardship forebearance as stated in - - - ( - ) policies that allows 24 months in three-month increments. - has applied for three 3-months and approved immediately. - applied back in - -, 2016 for the fourth due to a mix up in the application form. - applied electronically this time as suggested by - ; however, student did not receive notification of the receipt until - -, 2016. - called and inquired, immediately, upon receipt because loan is due - -, 2016. - called again this a.m. to inquire about the approval and was... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments March 18, 2016 - I received a phone call this morning from naviant attempting to collect a payment on my student loans. They have been in default do to financial hardship this year which I have been in touch with them all along and they know each situation. They told me I needed to make a payment and they needed it now. I said I do n't have the money by I just lost my job they said you need to get the money whether it be a bank a credit card or - paying it for me I said I have nothing and no one who can pay it. They told me to make phone calls and to put them on hold. I said there is no one I can call they ... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments March 18, 2016 - While in college at a public university, and having scholarships, grants and small amounts of federal loans, my brother and sister died in a car accident, I moved home right after. I transferred and began taking my classes online, I took out some loans to cover this, My step-father and mother promised to help repay them. They just started a business and it was on its way to becoming profitable. My mom all the sudden and became very ill, she was the cosigner on my sallie mae debt ( about $ - ). Sallie Mae harassed me after she died to pay the loans in full and I made full payments for a year... |
ECMC Group, Inc. Student loan can't repay my loan can't temporarily postpone payments March 12, 2016 - I filed for chapter - bankruptcy relief on -/-/2015. My case was dismissed due to not paying my installment fee by due date. My case was re-opened. During the time that my case was dismissed creditor I am complaining against sent me another attempt to collect debt from a completely different company ( since they were included in my list of creditors ). I went to bankruptcy clerk to amend my list of creditors to include this company although they were originally listed as ECMC. About two weeks later I received an attempt to garnish my wages from the same company but using an address di... |