Wells Fargo & Company Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Rhode Island

I applied for a Home Affordable Modification with Wells Fargo on -/-/- because I could not make the payments required and am three months behind. The response came back that I was approved for the modification and had to make three trial payments of $3100.00 starting - -, - - this is my current payment which I ca n't afford. The reasoning which I believe got me into this mess when we purchased in - -, is that our monthly household income is $16000.00 - I WISH IT WAS! My husband and I do have a business which is a partnership and per our Home Preservation Specialists - -, our income is based on the Gross Income of the business and not what the - show or the amount of $5300.00 we submitted on the Income/expenses for household form we submitted with the loan modification paperwork. They are n't even taking in consideration the expenses of the business or the information provided to them on IRS Form - or the income statements of the business we provided. In the year-to-date income statement we provided for the business our net income for the period ending in - - was $14000.00 which has to pay for - judgements against the company and past due bills dating back to - that includes payments to the IRS. I do n't understand how they can come up with this conclusion when at the end of -, I submitted paper work for a loan modification because we were 6 months behind and fighting foreclosure and they approved our loan modification. Our monthly payments were $3100.00 prior to the modification and the approved mortgage modification lowered our payment to $1900.00 which was more manageable for me.

Wells Fargo & Company customer in Rhode Island
Jul 09, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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