Bank of America Mortgage Complaint

Bank of America Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Rhode Island

We closed on our home with a BoA jumbo mortgage loan in -/-/-. Approximately 6 months after our closing, the city sent us a notice saying that our taxes had not been paid. We contacted BoA and it was hard to get a hold of them. When we finally did get a hold of them, they assured us that they would take care of it. Now, 1.5 years after our closing, we received another notice from the city saying that our taxes are delinquent again. After speaking with the city tax assessor 's office, it seems that our taxes have never been paid in the last 1.5 years and our property is going up for auction if taxes are not paid by -/-/-. We again contacted BoA, who assured us the payment would be sent by -/-/-. They payment has not been received by the City Tax Assessor 's office. We received another document stating that our property will be going up for auction due to delinquent taxes.