Lender Live Mortgage department,
FHA mortgage Loan servicing, payments, escrow account Rhode Island
-/LenderLive wrongfully charged me a late fee for a payment that arrived to their facility prior to the - of the month. When I contacted the company, I received different answers from different people and was left on hold for long periods of time when I asked to speak with a manager. Additionally I had to call several times to get the issue resolved. This issue has occurred more than once and is starting to become a monthly chore.
Lender Live customer in Rhode Island
Jan 19, 2017
* Source: CFPB Complaint Database
Lender Live response to complaint:
Closed with explanation
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