Santander Bank US Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Santander Bank US Bank account or service department,

Checking account Problems caused by my funds being low Rhode Island

I messed up a payment and needed to use my overdraft protection for my Santander checking account. I was on vacation at the time, and as soon as I returned went to Santander Bank and paid it off. Since it was a Santander bank and - accounts were Santander. I paid it off in full. i then noticed on line that there was a balance on the credit line. I called the - # and got nowhere in resolving this. I then went to the branch where i made the payment. They told me that the balance was interest that accrued because it took two days to clear. I find that totally unacceptable, since I took money from my SANTANDER checking account to pay a SANTANDER bill at a SANTANDER branch.

Santander Bank US customer in Rhode Island
Oct 07, 2016

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed

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