Experian Credit Reporting Complaint

Credit monitoring or identity protection problem cancelling or closing account

Experian Credit reporting department,

Credit monitoring or identity protection Problem cancelling or closing account Rhode Island

I called Experian today because I got a credit report in the mail that I did not order. Experian told me I was a member. I told Experian I was not aware of this. Experian previously forced me to pay $1.00 for my credit score. In paying for this, Experian took my credit card information and charged me a membership fee. Experian assures me this information was somewhere in the fine print. I conducted a - search for Experian credit score scams and apparently several people have also been tricked by this. Please help us consumers to stop being scammed by companies like this that are supposed to be here to help the consumer and not rip off the consumer. None of us deserve this.

Experian customer in Rhode Island
Oct 27, 2016

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3ExperianComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/2017020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ExperianCredit monitoring or identity protection49.1%28.0%21.0%1.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit monitoring or identity protection0.1%65.5%14.6%18.4%1.2%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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