TransUnion Intermediate Holdings, Inc. Credit Reporting Complaint

Incorrect information on credit report account status

TransUnion Intermediate Holdings, Inc. Credit reporting department,

Incorrect information on credit report Account status Rhode Island

- - - Bank account was charged off. Account was paid in full to - - - - - -. I spoke with - Bank - -, rep id -, in - at - - on -/-/2016. I asked - why - Bank was still reporting this item as a charge off when it was paid and should either be deleted or listed as closed or paid in full. - referred me to - - and advised that he did not have information regarding the charge off and I would have to contact them. It should be noted that I have proof that the payment was made to - - - - -, and still maintain proper receipt with confirmation number as well as the account number in question listed on the actual receipt, which I have attached to this complaint. I am concerned with this as I know for a fact that I rectified this account and - Bank still continues to list this item as a charge off. This is affecting my good credit record and continues to affect my credit rating. Any assistance in this matter would be greatly appreciated.

TransUnion Intermediate Holdings, Inc. customer in Rhode Island
Dec 28, 2016

* Source: CFPB Complaint Database

TransUnion Intermediate Holdings, Inc. response to complaint:
Closed with explanation

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