Review and analysis of over 134 consumer complaints
| Company | Complaints |
|---|---|
| Amex | 26 |
| Citibank | 20 |
| PayPal | 13 |
| U.S. Bancorp | 13 |
| NetSpend Corporation, a TSYS Company | 12 |
March 29, 2017 - This card company charges - for each declined transaction fee. It does n't matter if the website is the issue and you have funds available. I was charged - in a two week period and they would only credit - of them. That 's unacceptable to me.... |
U.S. Bancorp Prepaid card fees January 27, 2017 - I purchased - gift cards each for $490.00 + $5.00 activation fee for each card. When I tried to register and use the cards, I was informed they cards had been " compromised '' as the cards were attempted to be used several weeks before I even purchased them. So they were not activated as a security measure by the company. They informed me they would send me out - new cards to replace these cards. The - new replacement cards were loaded with $490.00 - $5.00 fee. So for buying - cards originally, I have now been charged fees on - cards, the - original and the - repla... |
SunTrust Banks, Inc. Prepaid card fees December 28, 2016 - I possess a Sun Trust Visa Prepaid Gift Card in the amount of $120.00. I have never activated or used this card. The Card does not expire until -2019. I should have a balance of $120.00 on the card as it has never been activated or used by myself. However, SunTrust Bank has taken $100.00 in fees for from the card before I have even used it. There is now a $25.00 balance on the card due to fees that were taken without my knowledge or authorization. I am very upset and perplexed and I feel that this is immoral, unethical and theft of services on behalf of SunTrust Visa. I never entere... |
December 6, 2016 - I had opened up a prepaid Serve Amex to use for emergencies. I put $200.00 dollars on when I opened and was just about to add more money when I saw that they had been charging me an almost $6.00 fee every month. This was not disclosed when I opened the account. I am going to complain to them about itto them, but am pretty sure that they will not refund the fees. I was under the impression that this was like an Amex Gift Card that is not allowed to charge monthly fees. So, basically I opened this account so if I was in need in the future I would have at least $200.00 for an emergency. ... |
November 28, 2016 - I received a prepaid debit card from Citi bank as a reward from - - -. I have tried using the debit card and was unable to verify my balance for an extensive amount of time. When finally getting the card reactivated I was informed that I incurred service fees on the account while it was deactivated.... |
October 19, 2016 - I received a Citi Visa Debit card with a balance of $450.00 -/-/-. The card has a one year expiration date for -/-/-. On there site, it says that after 12 months there will be a $ -/month maintenance fee. However, on -/-/-, Citi expired the card and charged my entire balance of $170.00 as a fee.... |
October 18, 2016 - Front of sheet accompanying prepaid card indicates " valid thru : -/-/- ''. I was n't able to activate the card using my zip code as requested and was finally able to get through to a live agent. Upon activation, agent informed me that the balance remaining on the card was $13.00 ( instead of $16.00 ). He had to explain that there was a schedule of fees located on the back bottom of the sheet, essentially fine-print that is not user friendly and seems very shady to me as a customer, since I did not request this prepaid card and it was issued to me by - through Citi.... |
October 15, 2016 - I received a prepaid $26.00 - Citibank - card as a refund for overpayment after cancelling my service in - 2015. I recently discovered that Citibank - has charged a monthly $3.00 account maintenance fee since - for not using the card on a monthly basis. This has caused the card to go down to $14.00. When I contacted Citibank they said that this was the terms & conditions that - initiated. I did not agree to these Terms and would not agree to such terms since this is a refund of services paid.... |
October 3, 2016 - Amex - prepaid cards charge the card holder $3.00 per month re regardless of balance after 6 months of issuance. This is seems to violate usery and common sense. The longer Amex has use of the funds the more they make on the unclaimed balances on these cards. Charging $36.00 in fees annually on a $50.00 gift card is obscene and lacks any ethical justifications.... |
Blackhawk Network Holdings Inc. Prepaid card fees October 1, 2016 - I recently received a refillable prepaid - card in the amount of $25.00 as a gift from work. After 10 days I was billed $5.00 as " monthly management fee ''. My complaint is, how can a credit card company charge such high fees just for providing the card? On a $25.00 card that 's like 100 % interest per year ( maybe more )! This is on top of the fee that they charge the company where you use the card ( usually 2 percent I think ), and the fee charged when you purchase the card ( usually around - dollars ). How can the government allow such usury rates to be charged by creditors?... |
August 28, 2016 - I received an American Express prepaid rewards card as a rebate for a purchase. When I made the purchase ( through - ) they indicated there would be a rebate ( $9.00 ), but not that the rebate would be in the form of a card. Therefore, no disclosure as to the cards fees or expiration date were made. When I received the card I noted an expiration date of -/-/-. No worries plenty of time to use the card. I went to use the card today. $0.00 balance. A call to Amer Express was made and the the Rep for Amer Express claimed that this card is not subject to ANY restrictions of fees ... |
August 18, 2016 - I received a $60.00 prepaid card as a rebate for a set of - tires, which I had misplaced for a time. When I found it, it appears to have expired within the last couple of months. I called the issuer to request they re-issue the card ( I had not used any of the stored value ), but they refused. While I understand the concept of expiriation dates, I feel the company should have reissued the card as the date only around 6 months from issue and had only recently expired.... |
NetSpend Corporation, a TSYS Company Prepaid card fees August 4, 2016 - - has scammed me via a laundry list of fees that have racked up over $30.00 in two days. I got my first Direct Deposit over $500.00 on -/-/2016, and I received a text stating that I was upgraded to a Premier status. I already knew this was a benefit that Netspend offered, so I proceeded to use my card to pay bills and do things I needed to do for my family. Tonight I looked over my charges because I was short and could n't figure out why. I have various fees for everytime I used that card until I last used it a few days after my DD. I counted over $30.00 in fees in TWO DAYS ; ... |
Empowerment Ventures, LLC Prepaid card fees July 5, 2016 - Rush cards terms & conditions state that " # - the combined total of combined transaction fees is limited to $10.00 per calendar month '' I have been charged way more than $10.00 in combined charges in a month. Also, they have broken their own policy rules that no ACH payments to bills ect can be executed. They have allowed ACH payments to process without my authorization or knowledge. Also, when I activated my card, I supplied a promo code that would credit my account an instant $20.00. I have not yet received that and keep getting denied when I call to request that be processed.... |
July 5, 2016 - My sister bought an American Express gift card, which is considered a prepaid card in - 2015 for my birthday. Unbeknownst to her and myself since we did not read the fine print, there are $5.00 of fees each month on this card. Basically American Express took the % - back in monthly fees of $5.00 per month up until - - today. When I used the card today, it had $8.00 left on it. I thought it was illegal to charge fees on a gift card due to the Consumer Protection Act. I consider this to be an egregious act of greed and a predatory business practice. Neither my sister or I were ... |
U.S. Bancorp Prepaid card fees June 26, 2016 - I am a Colorado resident. I have a $100.00 Visa gift card that had not been used in a while, so I went online to check the balance. The online service showed a remaining balance of $38.00. Then I looked at the activity. It only showed back to -/-/2016, and showed a $2.00 inactivity fee had been charged each month for the past six months. I have no way to know how far back these fees go. This is obviously not the full history, since no purchases were shown and there is no way to get to a balance of $38.00 in $2.00 increments. Colorado Revised Statute, Section 6-1-722 and Section... |
NetSpend Corporation, a TSYS Company Prepaid card fees June 26, 2016 - When I prepared my taxes through - -. Once you complete your tax return you have several options for getting your tax return. One of those options was a netSpend Premier Visa Debit Card. Seems easy but read the fine print of the agreement before you opt for this card. There are fees that will deplete your refund and they will continue to charge you fees into a negative balance. The only way you can do business with them is through the Internet. There is no monthly billing, no statement of charges or purchases and no notification of your balance or fees charged when charged. If you call a... |
June 21, 2016 - Well, I called citi on -/-/16 to determine why I was being charged ATM fees despite the information pamphlet that was given to me saying I should not incur fees when using a citi bank atm. I spoke with a woman who said that she agrees that I should not be charged for using a citi bank atm and that perhaps I used an atm outside of their network ; she said she 'll look up the atm to determine if this was the case. She confirmed that it was in fact a citi bank atm and that its odd I was being charged. She said she will escalate this to management but that unfortunately there was n't anyone ... |
NetSpend Corporation, a TSYS Company Prepaid card fees June 15, 2016 - I signed up with net spend and then signed up for their direct deposit depositing well over - a month. I also was told by ace checking cashing to enroll in plan that charges flat fee each month where I wo n't be charged per transaction. I never pay attention to my net spend account until lately in which I noticed they been charging me a dollar per transaction when I called their customer service to be enrolled in flat fee each month. They are refusing to listen to call and refund me. The second card I got I automatically called and did the same thing and enrolled in - this year. If there... |
PayPal Holdings, Inc. Prepaid card fees May 31, 2016 - I paid off my Pay Pal Credit in full except for a late fee which I disputed. Pay Pal agreed to reverse the fee but still charged me an interest fee of $19.00... |
May 28, 2016 - There were no fees associated with this account for over a year and I had stopped using it often. On - - I then noticed that I was being charged a monthly fee that began in - 2016. I was not notified of this change and I did not agree to be charged a fee. If I would have known about the fee I would have closed my account in -. I requested a credit to my account from AmEx Customer Service and was denied by a - level manager.... |
May 19, 2016 - Received $50.00 prepaid card AM- when bought cell phone 2 years ago. Exp. -/-/- on card. Went to use yesterday, and find out they have been charging $4.00 per month fees since - 2016, and now I have almost no money left. They claim they emailed with info. I never received said information ; and had changed my email address. I never thought to inform them, since it was a prepaid card. They say tough, they informed everyone via email they had on file. Never received anything in writing by mail. Seems like these fees should be documented via return receipt verification. They will not ... |
JPMorgan Chase & Co. Prepaid card fees May 18, 2016 - I received a - - rebate card in the form of a prepaid - issued by JP Morgan Chase. I forgot I had the card and did not use it before it 's expiration date. I called the number on the back of the card and was told that my $30.00 card now had a balance of $2.00. Chase had charged a monthly maintenance fee of $3.00. This seems excessive and is a convenient way for Chase to take the money from forgotten prepaid cards. This maintenance fee is described on the back of the card in fine print that is almost impossible to read. I requested that the fee be waived but the people at -... |
NetSpend Corporation, a TSYS Company Prepaid card fees May 14, 2016 - I was trying to use my Paypal Prepaid Debit Card for the very first time. I could not withdraw the cash even though I knew I had put money on the card. I checked balance several times since I was confused. I later found out that I was charged a fee to check balance, in fact, I was charged the SAME fee several times in a row! And an ATM Transaction Decline Fee two times. All this within the space of several minutes. Even if a fee is charged in such a situation, it is not right to charge the same one several times in the space of a few seconds/minutes!! ... |
U.S. Bancorp Prepaid card fees April 23, 2016 - assessed automated fee without sufficient disclosure. Can not talk to customer rep without incurring $1.00 fee. ... |
TD Bank US Holding Company Prepaid card fees April 12, 2016 - This is regarding gift cards from TD Bank. I was given - TD Bank - Debit cards at various times as gifts. Both are unexpired. I put them away with some othe gift cards I had accumulated for a larger purchase. I attempted to make tis purchase with these cards recently. The other - cards I had, - - cards and another - Debit card from " - '' worked without problem. The - from TD Bank, I was told required a PIN number to be used, even though the sticker on the cards said that they were active and ready to use. My wife registered the cards and set PIN Numbers for both cards... |
March 22, 2016 - On - - - I received a BMO Harris Gift card. There was - dollars on the card. Beginning - -, -, BMO Harris began to reduce the balance by - dollars a month. At this point I had - dollars left on the card. I would like to get my - dollars back. ... |
NetSpend Corporation, a TSYS Company Prepaid card fees February 22, 2016 - The Western Union Netspend card is only - of - prepaid cards I use to pay bills and receive deposits. This year I decided to apply my tax return ( both STATE & FEDERAL ) not knowing the amount of hidden fees that was attached to this card. I learned there is a $720.00 daily ATM limit, however ; there is a cut off of $ - $300.00 per ATM withdrawal. Each ATM withdrawal has a $2.00 fee attached. There is not option to increase your limit to illuminate the fees. I signed up for a monthly plan fee thinking it would save money but the card makes the money back once I make a withdrawal... |
NetSpend Corporation, a TSYS Company Prepaid card fees February 15, 2016 - I was sent an unsolicited prepaid card in the mail. I looked over the material that came with it carefully and saw that there was a list of fees. Among the fees listed was an " Account Maintenance ( Inactivity ) fee '' of $5.00 per month. I am not sure whether or not I have to activate this card in order to be assessed this fee, but it seems to me that being sent something that I did not apply for and possibly being assessed a fee for not using it may be worth your attention. The company that sent this is netSpend at -. - -, - T- -. Reading carefully the documentation that cam... |
U.S. Bancorp Prepaid card fees January 31, 2016 - Per the back of the prepaid visa card I have states that a fee is charged, except where prohibited by state law. I live in Colorado and it is my understanding that an inactivity fee can not be charged for prepaid accounts. Colo. Rev. Stat. 6-1-722 ( b ) ( 3 ) Prohibits service fee, a dormancy fee, an inactivity fee, a maintenance fee, or any other type of fee. The card that I have has been depleted of $16.00 in inactivity fees. I called the customer service number - and was told that the law does n't pertain to their card. The customer service agent was very rude and hard to understa... |
First Data Corporation Prepaid card fees January 15, 2016 - ADP TotalPay card with money network upgraded my account unilaterally without any request from me or any notification to me and charged " account maintenance fees ''. I spoke to the customer service, and they only say they can not reverse but can not explain why the account was upgraded without my request ... |
January 12, 2016 - I just tried to use the remaining balance on my - CitiBank gift card but could not as it had expired. I then went to check my balance and saw that my money had been stolen in the form of an " Balance Expiration Fee ''. ... |
January 7, 2016 - American Express Gift Cards charged $60.00 in inactivity fees on a $100.00 balance card, received in 2005 and never activated. I have some repsonsibility for losing track of the card. - of the balance in fees is excessive. Amex reversed the last $ - monthly fee and reissued a card with a $40.00 balance. I 'm not satisfied. Current Amex Gift Card policy, prominently displayed on the website, is " No inactivity fees or other fees after purchase '' and " Funds do not expire '' [ 1 ]. There was even a class action [ 2 ] settlement. All action dates have passed. I did n't find out... |
PayPal Holdings, Inc. Prepaid card fees December 31, 2015 - In the process of making a purchase over the internet through a small business commerce site I signed up for Paypal yet did not clearly understand that I had to use a credit line for the purchase. I was contacted by a collection service to pay off the remaining balance which I did during that phone call. Looking back at the process I would like to know if the extremely high interest rate I paid for the lats month of the credit line was actually legal? ... |
U.S. Bancorp Prepaid card fees December 24, 2015 - Without receiving any notification that my account had gone inactive I was charged a $2.00 a month inactive fee. I went to use my card this month and apparently the $23.00 I had on it had been drained out slowly by this fee. After calling the company they refused to refund my money. ... |
Synchrony Financial Prepaid card fees December 18, 2015 - Paypal reported 30 day delinquency against for a bill that should have been paid through my autopay. Second, they had an old address of mine. When I spoke to the customer service representative, I paid the $5.00 and he provided instructions to get the credit reporting resolved, which I followed immediately, yet 1 month later, still have the 30 day derogatory remark on my credit report. More importantly, I 'm in the process of purchasing a home, and I 'm unable to get my preapproval letter due to this status ( it dropped my credit score close to - points ). ... |
Bank of America Prepaid card fees December 13, 2015 - In -, - I received a gift debit card for $200.00. When I went to use the gift card on - -, - the account was closed. When I contacted Bank of American on - -, - ( at approximately -, via phone ) I was told the card had expired - - and the remaining balance ( actually the entire balance of $200.00 ) was the " fee '' for closing the account. ... |
December 11, 2015 - I received a pre-paid debit card for $40.00 when I purchased tires in 2014. I used the card once and still had $22.00 on it. I moved and misplaced the card. I recently recovered it, and I saw it had expired, I called to see if I could still receive my funds and they told me my card had expired and fees had applied for maintenance and I now have $0.00 left. I felt this debit card provided not only had a short date on it for expiration, but also that I was charged these fees. This card is produced by citi.com. ... |
Synovus Bank Prepaid card fees December 2, 2015 - First progress ( FP ) a prepaid credit card company recently rolled out a new paperless billing option. Once I enrolled, I did not receive an email statement for the billing cycle for that month ( i did not realize this at the time ). The following month I received a paperless statement indicating my payment for the previous month ( the month I had enrolled ) was not received. I checked my email and spam and realized the FP had not sent me an electronic statement for the month I had enrolled. I wrote to them explained how they missed sending me the electronic statement for the month I had enro... |
BB&T Financial Prepaid card fees December 1, 2015 - I received a gift card in -/-/2011 and went to use it and found out that I was charged $3.00 per month repeatedly due to non-activity. I have researched this and found out that my state ( NV ) does not allow a fee higher than $1.00 per month. When I called the company to ask about it they said that the federal law trumps state law, which to my understanding is not true when the state law provides more consumer protection then federal law. Please advise whether or not this is true because I feel they are fraudulently charging NV consumers thousands or more dollars per month. They claim it... |
U.S. Bancorp Prepaid card fees November 24, 2015 - I was given - ( - ) - gift cards ( $50.00 each ). The front of the packaging indicates that the cards were valid through -/-/2020. On the back of the card there is verbiage that U.S. Bank will deduct from your balance an inactivity fee of $2.00 per month after 12 consecutive months of inactivity ... '' What I did not realize and which I believe is intentionally unclear is that the cards were ticking '' from the time the person who gifted me bought them. I do not know how long my donor had them ; I tucked them away to use for some future special purchase, confident in the 2020 ... |
November 5, 2015 - I was sent an American Express rewards credit card with a $50.00 credit balance issued as a rebate after the purchase I made from an online retailer. The initial card was lost in the mail ( I believe issued around -/-/- ), and another card was re-issued to me in - 2015 after I filed a claim stating I never received the first card. A $2.00 monthly maintenance charge was assessed in - and again in -. After speaking with customer service, they informed me that the back of their cards states 'Subject to applicable law, a $2.00 monthly fee will be assessed against the card b... |
SunTrust Bank Prepaid card fees November 4, 2015 - We have - prepaid debit cards from Suntrust bank that had a beginning balance of $25.00. We were charged monthly inactivity fees for no activity after 4 months of not using the card, which violates our understanding of the CARD act, which only permits the charging of fees after 12 months of no activity. The terms and conditions of the Suntrust prepaid debit card are here : Inactive Account Fee $2.00 per month following 3 months of inactivity. Inactivity is defined as no transactions ( cash or purchases ) or account inquiries made on the Card account. https : - $ - in activity fe... |
U.S. Bancorp Prepaid card fees November 3, 2015 - I had earned a visa rewards card from a credit card I have. The rewards card was issued for $50.00. When I called to activate the card, they advised that the cards value was now $47.00. I tried to used the card at a restaurant and it was denied. I contacted the credit card who issued the visa rewards card and they had no clue as to why it was denied. I then was shopping and decided to try using the card again. The first time it was swiped, it came back declined. The salesperson tried swiping again and it indicated that I had $42.00 on the card. We did go ahead and use the card. For a $5... |
Empowerment Ventures, LLC Prepaid card fees October 30, 2015 - There 's multiple issues above that affected my abilityto use my RushCard such as the inability to view mytransactions, perform card to card transfers/movemoney from my RushGoal to my main account and deduct moneyfrom an ATM. The primary reason for these issues was dueto a " glitch '' with the website while performing an updateand scheduled maintenance. Consequently, I wassubject to temporary remove my direct deposit and amreceiving paper checks. Due to this change, I 'm now being charge $100.00 late fee from my rent. ... |
Empowerment Ventures, LLC Prepaid card fees October 22, 2015 - there was suppose to be an update to the rushcard system on - - however there was a glitch and now I am getting charged a domestic POS fee every time I use my card which has added up to over $35.00 in fees. ... |
Empowerment Ventures, LLC Prepaid card fees October 21, 2015 - I have been forced to remain a customer of RushCard when on - - the company accepted - separate deposits into an account with an expired debit card, an account that i had not used in over three years. Because the company gave me to other option i was forced to order a new card, because that would be the only way to access my money. I ordered a new card on - - and was charged $4.00. After waiting two weeks i contacted RushCard because I still had not received the card. After speaking with an agent i was told i could have the new card rushed to me within 1-2 business days. The R... |
Empowerment Ventures, LLC Prepaid card fees October 13, 2015 - Rush card was under maintance Monday - -,2015 from - to -, as of today Tuesday - -,2015, I ca n't access my account, my card is being declined, phones to rush are busy and hanging. I have - children at with, expecting another and I need my funds now. ... |
U.S. Bancorp Prepaid card fees September 25, 2015 - I received - ( - ) USBank Cash+ Bonus Rewards Cards in the mail some time ago, each valued at $25.00, for a total of $75.00. They were Visa cards. The first one has a Valid Thru '' date of -/-/-, the second -/-/-, and the third -/-/-. Apparently, though, these Valid Thru '' dates are not the actual expiration dates on the card. Instead, USBank helped themselves to $2.00 per month after 12 months had passed on each card. Even though the Valid Thru '' dates on the fronts of the cards said -/-/-, -/-/-, and -/-/-, in actuality, all three cards have bee... |
September 25, 2015 - I enrolled in American Express has premier shipping plan with a fee of - $ so that I do n't need to pay shipping charges. I enrolled in 90 day trial. They are not supposed to charge during the trial but they charged - $ when I called them they said they will refund the fee when I cancel within 90 days. I cancelled my plan within 90 days but they did n't refund my charges. When I called them to cancel they said they will refund in 15 business days and now it is past 15 business days and when I called them again ( I was waiting on the phone for 90 minutes ) they are saying they need to rep... |
September 17, 2015 - I was charged a $2.00 per month service fee which I believe is illegal under Credit Card Accountability Responsibility and Disclosure Act of 2009 ( H.R. 627 ). Title IV on gift cards : '' it shall be unlawful for any person to impose a ... service fee ... with respect to ... general-use prepaid card '' Exceptions : a ) The fee starts *seven months* from issuance therefore it does not meet that exception. b ) disclosure requirements are met ( see below ) c ) N/a ( there is only one fee per month ) d ) I will refer to Bureau experts on additional rule-makings ( 3 ) Disclosure req. a ) Clearly ... |
NetSpend Corporation, a TSYS Company Prepaid card fees September 15, 2015 - My account, as well as at least two others belonging to my friends were debited a Account Maintenance Fee '' on the same date -/-/15. These accounts are enrolled in NetSpend Pay As You Go Plan '', therefore should not be charged a monthly fee. In the previous months no Account Maintenance Fees were deducted from these accounts, only for -. ... |
July 19, 2015 - On Several times I contact American Express and they request that I verify with the automatic system then they need verify again with representative then why do need - verification. Then the advertise no Fees why was charge withdrawal fee at the ATM. Please verify my account is being hand correctly and they are working within Federal Regulations my American Express Serve Account Number - ... |
Atlanticus Services Corporation Prepaid card fees July 11, 2015 - They add fees to this account ... |
July 4, 2015 - - rebate card handled by American Express. I was given an $18.00 prepaid card. A few months later, it became $12.00. $2.00 per month fee is charged for three months. The fee was written in the back of the card in a very small font. ... |
June 27, 2015 - This card was originally loaded with -. I must have misplaced it and forgotten about it. I recently located it and checked the balance. It is now -. The card expired -/-/-. I called and was told they will not reissue a card and I now am unable to collect the -. That is wrong. I understand about the - monthly rip off fee. I should be able to collect the remaining -... |
April 25, 2015 - I received a prepaid rewards card from American Express as part of a promotion for purchasing an electronics item from an online vendor. I live in Minnesota, where I thought any gift card whether prepaid credit/debit or otherwise would be exempt from service fees. In other words, if you receive a $5.00 card then it will remain as such until used. On the Front of the card it labels the $5.00, and a Valid Thru date of - ( - 2020 ). But on the back it claims it will sustain a $2.00 service fee per month after - months of issuance, but in the same line it says Funds do not expire. T... |
April 19, 2015 - American Express is applying a $2.00 a month fee to maintain a gift card only 5 months after I received it. I believe that they ca n't charge a fee until 12 months after receipt. ... |
April 19, 2015 - -/-/15 purchased an American Express Bluebird debit card at -, - CA loaded it $ - called to cancel card, requested a - card was finally processed and mailed ( that is what I as told ) - contacted - several times to find out where my check for r efund was. I suggested that the financial institute who issued the check be notified and get status from them. Called back -/-/15 check was returned ( they had sent to my physical address, I live in rural area we pick up mail at - - - - refused to understand this. Spoke to - who assured me they would sent to ... |
Synovus Bank Prepaid card fees April 13, 2015 - I opened an account for a prepaid Visa card with First Progress in -/-/- to help build up my credit score and everything was fine made all my payments on time and never had any issues until I decided to close this account out in -/-/- for I was no longer using this account in I received my statement for the months of -/-/- thru -/-/- which showed they had charged me the annual fee of $39.00 when I called in to close the account in -/-/- the representative for First Progress informed me that as long as there were no charges made to my account that I would receive the ... |