Citibank Credit card department,
Identity theft / Fraud / Embezzlement Rhode Island
Macy 's credit card always paid in full has a - balance. I get an email for a purchase on - - 2016 for a purchase I made in - NY. Knowing I have never been to - I contact Macy 's, they close the account and open a new one and file an investigation. - - I get a call stating I am late in payment. Macy 's internally has taken past payments and fraudulent charges applied it to new card and then report to credit bureau that i am 30-60 days late in paying as they took my earlier payment from - off of the original account.
Citibank customer in Rhode Island
Oct 11, 2016
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://online.citibank.com/ |
| Phone | 800-870-1073 |
| Address | 701 E 60th St N Sioux Falls ND 57104 |
| Citibank | |
| Citibank |
Loading similar complaints
|
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |