Santander Bank US Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

Santander Bank US Bank account or service department,

Checking account Making/receiving payments, sending money Rhode Island

I received a check in the mail for about $2000.00 and I deposited it in my account. My bank fulfilled the check 2 days later. I then withdrew a certain amount from that check and deposited it in another account. Another 2 days later, my balance is almost - $1500.00. It turns out that the check was fictitious and I was left to pay back money that was n't even mine.

Santander Bank US customer in Rhode Island
Feb 24, 2017

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Santander Bank USComplaint HistoryComplaints4/20125/20126/20127/20128/20129/201210/201212/20121/20137/20138/20139/201310/201311/201312/20131/20142/20143/20145/20147/20148/20149/20143/20154/20155/20157/201512/20153/20164/20168/201612/20161/20172/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Santander Bank USMaking/receiving payments, sending money48.3%38.3%8.3%1.7%1.7%1.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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