Review and Analysis of over 2,676 financial product complaints in New Hampshire
| Company | Complaints |
|---|---|
| Bank of America | 451 |
| JPMorgan Chase | 168 |
| Wells Fargo | 159 |
| Citibank | 137 |
| Ocwen | 118 |
| RBS Citizens | 108 |
| TD Bank | 107 |
| Experian | 104 |
| Equifax | 84 |
| TransUnion | 84 |
| Nationstar Mortgage | 72 |
| Capital One | 71 |
| Ditech Financial LLC | 48 |
| Navient | 48 |
| HSBC | 44 |
| Santander Bank US | 41 |
| GE Capital Retail | 34 |
| Discover | 24 |
| Amex | 23 |
| Barclays | 19 |
Citibank Credit card arbitration April 3, 2017 - On -/-/- I contacted -, T- - at approximately - which Texas is behind me I believe 2 hours or so. I spoke with - about an - - -. Order of process : -/-/- - agreed to $650.00 for - liter with - miles and $200.00 for shipping totaling $850.00 paid by Credit Card Citi - Should either be shipped out Friday the - or Monday the -/-/-. Currently waiting for email reply with receipt and bol or tracking number. By -/-/- I still had not received any confirmation email of any kind. No receipt, tracking or BOL. So I tried to call - and o... |
Bank of America Bank account or service deposits and withdrawals March 21, 2017 - Today, -/-/2016, I visited the Bank of America Financial Center, - - -, -, - -, to attempt to deposit a check into my mothers account. I had received - checks from the - related to the settlement of an insurance claim. The checks were drawn upon an account - had with Bank of America. The checks were for $16000.00 and $250.00 respectively. The checks were made out in my name but I indicated to the branch manager, who was assisting me, that I would endorse the checks over to my mother 's name so that they could be deposited in my mothers account if that was neces... |
Citibank Bank account or service making/receiving payments, sending money February 25, 2017 - Hi, Payment in full was made over the telephone the banking account info was entered incorrectly and the payment was reversed, once we we aware of this we called to make payment in full being told that because of the error the late fees would be adjusted, each month when we got our statement, the late fee was never adjusted so each month for the last 3 months we could call and they would apologize guarantee us the fee would be adjusted and we have a - balance. This last month same thing happened account shows a balance which is the late fee, we do n't pay the late fee because we are told it... |
Experian Credit reporting incorrect information on credit report account status February 17, 2017 - I have a charge off in my credit report. I have paid the balance with -. They told me they would report to the credit Bureas to change the remarks from Charge off as bad debt to pd in full as agreed. Since the payment company has said the sent the info to Experian, But i have called Experian a few times with the response they can not change my report. I have been working hard to pay past debts. Going forward maintaining a good credit history.... |
FAIR COLLECTIONS & OUTSOURCING, INC. Credit reporting incorrect information on credit report reinserted previously deleted info February 13, 2017 - I had an issue with fair collection and outsourcing - ave - MD back in -/-/- when i noticed there was an apartment through garden terrace appartments which is when i had found out i had identity theft happen to me i then made a police report and contacted all major credit reporting agencys i now have an extended alert on there. Needless to say i spoke with the compliance department with fair collections and outsourcing ( fco ) and garden terrace apartments which they had told me it was due to a name hit and not linked to my social security number well after investigation i recieved ... |
Bank of America Credit card billing disputes February 2, 2017 - Bank of America Credit Card Purchase Protect I purchased -/-/- a cell phone - on - and it turned out to be defective. The battery inside was ready to blow up and we were instructed by - - company to remove it ASAP. I contacted - seller trying to resolve to no avail. Tried going through - return no way because I removed the dangerous battery they say it is not in its original condition. - same thing and Bank of America denied my dispute as well. I have been a long standing customer of Bank of America and since they were not willing to assist in this in any way I sa... |
Wells Fargo & Company Consumer Loan managing the loan or lease January 31, 2017 - I had cosigned on an auto loan for my son in -/-/2016. -/-/- we went through the process of him getting refinanced through his credit union. WFDS provided the 10day payoff and received the check for full amount on -/-/2016. They even sent me back a check for $50.00 for over-payment. Since -/-/-, - has reported to all - credit bureaus in my name that this account is not only still open, but that it is - past due. This has caused my credit score to decrease over - and counting. Noone can help me, not even the Office of the President.. there is no balance due and noone... |
PayPal Holdings, Inc. Money transfers other transaction issues January 26, 2017 - I used Paypal to pay for an online order placed with - on -/-/-. I returned - items from that order to the store on -/-/- for a total credit of $210.00. I also returned other items to the store from other orders on -/-/- and saw the credits post to my Paypal account on -/-/-. However, the $210.00 credit still has not posted to my account. - confirmed the return was processed on -/-/-. I contacted Paypal via phone on -/-/- and they opened a dispute. However, after I submitted the evidence showing the receipt from the store showing the return of $210.0... |
Citibank Bank account or service account opening, closing, or management January 19, 2017 - I signed up for a Citibank Interest Checking account because they were offering a $400.00 cash bonus. The terms of the bonus were as follows : must deposit $15000.00 within 30 days of account opening and must maintain that balance for 30 days. The bonus would be paid within 90 days of meeting those terms. I transferred in $15000.00 on -/-/- Met 30 days criterion on -/-/- ( balance never dropped below $15000.00 ) Met +90 days criterion on -/-/- I 've tried calling Citibank several times since then to get them to post the bonus to my account and have been met only with pr... |
Citibank Credit card delinquent account January 17, 2017 - I was delinquent on a Citibank Credit Card. The account was passed onto a collection agency. The collection agency and I agreed to a settlement but asked me to make minimum payments until I was able to come up with the lump sum. I asked if payments would be credited and counted towards settlement and collector said yes. My employer sent in a - payment for me -/-/-. Citi cashed the check but then put a hold on crediting my account. Thus making the account appear unpaid per the agreement with debt collector. Several WEEKS went by and the account was returned to Citibank. I received a bi... |
Barclays PLC Credit card customer service / customer relations January 11, 2017 - My house recently burned down. I ca n't get online or get a customer service representative on the phone. I have been trying for a week now. I am on hold for - to - minutes at a time and no one ever answers. I do n't want this to go on my credit report but there is nothing else I can do.... |
Ally Financial Inc. Consumer Loan managing the loan or lease December 29, 2016 - Ally Auto has reported a - day late payment for the -/-/2016 payment. The payment was made online -/-/2016 on the -/-/- day. I have asked Ally to review and correct and had no response. Below is the online confirmation of the payment made -/-/2016 : print View details : Make a Payment Account Account Number Login Date/Time Requested By Transaction Date/Time ( ET ) - - -/-/2016, - am thomasgirard -/-/2016, - am Note : Transaction Date/Time shown is Eastern Time Zone Payment Confirmation Number : - Payment Type : online Total Amount Paid : $370.00 Payment D... |
USAA Savings Mortgage loan servicing, payments, escrow account December 13, 2016 - Dear Consumer Financial Protection Bureau : I have decided to do my own form of bankruptcy program, since my spouse and I have accumulated a great deal of debt over the years paying for our children to finish college and graduate school, as well maintaining our home. Accordingly, we request a " Cease & Desist '' on any calls to our home or work while we work out our financial matters. We will be from this going forward until the end of - - will be eliminating no less than a dozen lines of credit, as well as the balances on our vehicles. This in turn will eliminate over $4000.00 in mont... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure December 4, 2016 - I have an equity loan it went from interest only to principle and interest I called to get the loan modified they told me hat they just service the loan they do not write it. The loan went from & - to $ - few months later I found out that they do modify, I made out - packages. The first - they said that they did not get all the paperwork I sent them a third and they said that they received all the paper work. I waited and finally they said that I was denied. In the mean time I contacted Hud to help me. They tried to call and work out a modification No response. I called to find out... |
Equifax Credit reporting incorrect information on credit report account status December 4, 2016 - - reported me late when I was n't. I have the proof. Credit bureau wo n't open up a dispute so by law remove the account or update it. Also block it from coming back like you are suppose to by law.... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status December 4, 2016 - - reported me late when I was n't. I have the proof. Credit bureau wo n't open up a dispute so by law remove the account or update it.... |
Santander Bank US Bank account or service using a debit or atm card November 30, 2016 - I noticed my business debit card did n't work on or about -/-/2016. I had several - dollars available or so I thought. I informed the bank on -/-/2016 of approximately $9200.00 of fraudulent purchases that I did n't make between the dates of -/-/2016 and -/-/2016 per my statement dates. The bank is consistently denying my fraud claim due to questionable items outside the 60 day period. Please read my detailed statement and other documents attached. My account is overdrawn by almost $2000.00 and I 'm getting threatening letters that indicate my checking account fo... |
Focus Holding Company Debt collection cont'd attempts collect debt not owed debt was paid November 29, 2016 - - sent my bill to multiple collection agencies. I paid the - that contacted me, but now - of the other agencies is still reporting the debt as a charge-off or unpaid balance on my credit report. I have submitted a claim to both the reporting agencies and the collection service that is reporting it, and all have basically come back and said that I owe the money anyway, despite having sent the receipt for my payment to the other collection agency.... |
Synchrony Financial Credit card advertising and marketing November 26, 2016 - Synchrony Bank Financial keeps emailing me constantly ; telling me to apply for Wal-Mart 's card. They know I am on a fixed income for - They keep sending me these applications to apply and repeatedly deny me. They only check my - score and have run it this year about twenty times inquiries. This really is harassment because they know full well they have no intention of approving me. You can tell what kind of company they are by reading the reviews I included.... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status November 26, 2016 - Saw my FICO score was dropping for no good reason. Requested my free Credit Reports and found erroneous information on a credit card that I had never used. found out it was a new credit card issued by a dept store that I do purchase from. Since I had not purchased anything from this store in months, this made no sense. I tried calling Dept store but they were of no help. So I followed their Dispute Process and the Dispute Process of all the credit reporting companies, which have all resulted in denials of my dispute. Now the balance is up to $260.00 in penalties and late fees! I 'm at my wit... |
JPMorgan Chase & Co. Credit card closing/cancelling account November 23, 2016 - I requested that my card / account be canceled and that the associated membership fee be canceled. This was done when I sent in payment for my bill. Which is in accordance the the cancellation policy stated on the back of the bill. However, contrary to my request, the account was not canceled and I was charged a fee. This account was a Chase Southwest Rapid Rewards card.... |
Citibank Credit card closing/cancelling account November 16, 2016 - I asked Citibank to cancel an account that had a $95.00 annual fee that I was not using. They said if I wanted they could give me a $95.00 statement credit that would be applied against future purchases. When I called a month later to see where that credit was on my statement they said I had to make the purchases first. I did on -/-/2016, I then received the next statement- no statement credit was found. I called and was informed I had until -/-/2016 to make the purchases. I was never told that! They said they could not do anything and now I am paying interest on those purchases in add... |
Citibank Credit card billing disputes November 14, 2016 - 1. In - of -, without notice I stopped receiving online bills in which I relied on to make my payments. 2. In -, - I realized this and on - - I called to pay off the balance and cancel my credit card. I asked to have - of the late fees removed in which the representative agreed to remove $40.00 and told me that my final balance would be $51.00. I agreed to make a phone payment in which I was given confirmation # -. I was told that my card would be canceled per my request and that my account would be closed. 3. Then in - I received a call from Macy 's credit dep... |
Freedom Mortgage Mortgage application, originator, mortgage broker November 13, 2016 - I applied for a refinance of my home mortgage with Freedom Mortgage on -/-/2016. Finally closed on -/-/2016. I received numerous requests for the same information. Delay after delay. Incorrect information on documents sent to me numerous times. A request for a letter of explanation from my employer for an error caused by Freedom Mortgage. I sensed a delay in wanting me to get frustrated and walk away from the refi due to the slightly lower interest rate and my adding cash at close in order to increase my equity and eliminate the need to pay for mortgage insurance.... |
JPMorgan Chase & Co. Credit card customer service / customer relations November 12, 2016 - I was a loyal Chase credit card customer for almost a decade. In -/-/2016 I left my job and it took me two months to find a new one. Chase has been repeatedly calling me - I find several messages on my caller ID every day. When I landed a new job, I spoke with Chase on -/-/2016 and informed them I was starting a new position and I would be able to catch up -/-/2016. The person on the phone said he 'd note this, and the calls would stop. The calls did not stop : on -/-/2016 I answered the phone and was again told I was late. When I asked the person on the phone if there was a record o... |
Capital One Credit card delinquent account November 11, 2016 - I paid my CC bill like always. My statements were begin sent to my junk my. My payment was always $25.00 so thats what I was paying. I received a credit alert from my credit monitoring service stating I was 30 days late on a payment. I was shocked. I quickly logged on and paid what I needed to pay to get to current status. I never received any notification about my account until the alert. Why would I get notification when I paid the bill? I 've tried contacting them multiple times and they state there is nothing they can do. Which I know is not true. I have been a member since 2008 and have... |
PayPal Holdings, Inc. Money transfers money was not available when promised November 9, 2016 - Paypal has a policy which states : If you provide tracking information ( - ) and we can confirm delivery, your payment should be available three days after we can confirm the delivery date. o Pending payments are generally released three days after we can confirm delivery, but sometimes the delivery information takes a bit longer to update. If it 's been three days and your payment is still pending, the information is still processing and the payment should be available soon. Please note that pending payments ca n't be released before you meet these requirements. I have entered tracking ... |
Equifax Credit reporting incorrect information on credit report information is not mine November 7, 2016 - - I am unaware of any valid contract with this company for which they report that I owe $660.00 due to the account being seriously past due date / assigned to attorney, collection agency, or credit grantor 's internal collection department. I disputed the above accounts directly with - and have been attempting to resolve these issues directly with the above named collection agency since -/-/2016. As of the writing of this letter, they have been unable to provide any validate proof of a contract. They failed to mark my reports within the required time frame. I have retained copies o... |
Experian Credit reporting incorrect information on credit report information is not mine November 7, 2016 - - I am unaware of any valid contract with this company for which they report that I owe $660.00 due to the account being seriously past due date / assigned to attorney, collection agency, or credit grantor 's internal collection department. I disputed the above accounts directly with - and have been attempting to resolve these issues directly with the above named collection agency since -/-/2016. As of the writing of this letter, they have been unable to provide any validate proof of a contract. They failed to mark my reports within the required time frame. I have retained copies o... |
Specialized Loan Servicing LLC Mortgage credit decision / underwriting November 2, 2016 - I mailed my check in to pay my mortgage it usually takes 10 days it took - the check bounced my bank took the check out the same day but took the check out before my direct deposit went it. My bank forgave the fee because it was 20 minutes difference. I called SLS immediately to submit my payment over the phone and stop payment. They told me that it was ok to wait for a notice. I called every week for a month. - said to wait, I received notice of foreclosure if I did not pay my over due payment. I called - again paid immediately like I tried to do two months before I asked if this was... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status October 26, 2016 - I have - collection accounts, That i paid with the agreement to delete after payment was recieved through certified mail with the collection agencys. I am still seeing them on my reports speaking with a repersenative at transunion and - both told me they had not recieved anything to change my report, I would have to send them a copy of the agreement, I have done as they asked and still no response, They have not been helpfull. - - - - -, - $250.00 - - - $160.00 - - - - - reported -/-/2015... |
Select Management Resources, LLC Consumer Loan charged fees or interest i didn't expect October 24, 2016 - On -/-/2016 I took out a title loan on my car for - . I was suppose to repay the loan by -/-/-. I lost my job during that time and my apartment. I did n't get to pay the loan on time. I recently got a new job and contacted Loan max to start taking care of the loan but the minimum payment they need me from is basically the entire loan amount. Please help.... |
Equifax Credit reporting unable to get credit report/credit score problem getting report or credit score October 21, 2016 - My issue is in regards to my credit score and why it has dropped - points. I have a print out of my yearly Equifax report and it shows no changes for the past year so why the drop in points. I carry no unpaid monthly balances and have always paid my bills on time. The Equifax report shows - length of credit history 31 years 2 months with the average account age being 17 years 5 months. I also have no negative accounts so I would like to know why has my credit score dropped - points as shown on my - program?... |
Sallie Mae Bank account or service account opening, closing, or management October 19, 2016 - On -/-/16 I deposited - by wire transfer to Sallie Mae for a one year cd. On -/-/16 I received an email which said my statement was available. copy attached. They gave me no previous warning that they were imposing onerous conditions on me that were unnecessary since they had my money. I then told them I did n't want to do business with them and to refund my money. they propose to charge me a fee that they call early withdrawal. and I feel is wrong and due to their fumbling.... |
Equifax Credit reporting incorrect information on credit report personal information October 15, 2016 - A wrong name and address is listed on the credit report under my personal information. The following personal information is not me. - - - - - - - - -, MA -... |
Credit Karma, Inc. Credit reporting credit monitoring or identity protection problem cancelling or closing account October 14, 2016 - this case number was told by your office to me on the phone to go thru FTC. I did that but called FTC today and they told me this should be handled by your office. My complaint number with your office is - and the complaint # with FTC is -. This was a complaint to say : CREDITKARMA that reports what they say they get from the - credit reporting agencies of - and - is NOT correct. - DOES NOT have one of the collections that is showing in CREDITKARMA which brings my report number down with them. What I see is an error reporting from Credit Karma. I contacted them and told me th... |
Synchrony Financial Debt collection disclosure verification of debt right to dispute notice not received October 13, 2016 - Made an settlement agreement and not honoring it. Either honor it or forgive the rest. Also Please do this as well. They have failed to verify the information that I am asking for when I contact the bureaus. I am writing to advise you that you are inaccurately reporting information to the credit agencies regarding the above account. You are in violation of the Fair Credit Reporting Act ( FCRA, 15 U.S.C. 1681 et. seq. - see specifically FCRA 1681s-2, " Responsibilities of furnishers of information to consumer reporting agencies '' ). I hereby dispute your information in its entirety and req... |
TransUnion Intermediate Holdings, Inc. Credit reporting unable to get credit report/credit score problem getting report or credit score October 13, 2016 - I spoke to - people at TransUnion. I had a simple question : why is my credit score dramatically lower when I have - % of the debt I had when my credit score was higher. They could provide no reason and repeatedly asked if I wanted to dispute any items on my report which I explained was not the problem. The first - folks I spoke to at their overseas call center spoke English so poorly I had to ask them to repeat what they said three or four times.... |
Law Offices of Gary H. Kreppel P.C. Debt collection improper contact or sharing of info talked to a third party about my debt October 12, 2016 - An attorney representing - sent me an envelope that disclosed my personal information in the window of the envelope. This is clearly a violation which i have a picture.... |
Synchrony Financial Credit card identity theft / fraud / embezzlement October 12, 2016 - I applied for and was approved for the - Credit card by Synchrony bank. After several weeks the card had not come and i called them on -/-/16 and spoke with - " - '' in the fraud dept. I was told that Synchrony will not issue the card unless they have a copy front and back of my license on file. I objected to this because my photo, DL and financial info can be used by hackers to create fake id for terrorists and criminals using my face should they be hacked. Synchrony refuses to issue the card they approved unless i expose myself to major potential identity theft should their sy... |
Bank of America Mortgage settlement process and costs October 11, 2016 - We purchased our home - -. The mortgage that was given to us from - had - parts. One of them was a fixed mortgage and the other had a 2 year ARM. When we went to refinance at the end of the 2 year we had discovered that it was 50 year mortgage with a balloon payment of $250000.00. We had no idea. In hind sight, at the closing we briefly saw the amortization schedule and asked about it but we were told " oh you do not want to see that it will just make you sick if you see all the interest that you will be paying '' This is the first house we ever purchased so we did n't question i... |
Stellar Recovery Inc. Debt collection disclosure verification of debt right to dispute notice not received October 11, 2016 - This company placed this collection on my credit report with no contact to me prior. This company has entered into a settlement in - with the - of the Colorado Fair Debt Collection Practices Act for the same type of behavior. The creditor listed is - which I had in - and who erroneously put me in collections. I completed a dispute with - and they cleared my account when they found their error upon investigation. This never was and is not a valid debt. I am in the process of buying a house and it has caused my mortgage interest rate offer to go up by 1 %.... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report information is not mine October 2, 2016 - I am disputing the - hard inquiries that are on my Trans Union credit report. The inquiries are from - Bank and they are : -. - : - - - ) -. SYNCB/Walmart : - - - ) -. - : - - - ) I have sent - letters to Trans Union to dispute these hard inquiries and they have done nothing yet to correct the issue.... |
Bank of America Credit card other September 29, 2016 - They have failed to verify the information that I am asking for when I contact the bureaus. I am writing to advise you that you are inaccurately reporting information to the credit agencies regarding the above account. You are in violation of the Fair Credit Reporting Act ( FCRA, 15 U.S.C. 1681 et. seq. - see specifically FCRA 1681s-2, " Responsibilities of furnishers of information to consumer reporting agencies '' ). I hereby dispute your information in its entirety and request supporting documentation that substantiates the information you have furnished to the Credit Agencies. Please n... |
Bank of America Credit card billing disputes September 20, 2016 - I lost a card issued by AAA and told them I wanted it closed. They did so and sent me a replacement card. At the same time, I had been issued a new - card and decided to use it and close the AAA card account. However, I had an auto payment on the AAA card ( $ 10 monthly to the - ). I assumed the - would not be able to bill the new card and would contact me. However, it seems the charge was automatically switched to the new card. I regard this as an invasion of privacy by the credit card company. They had no right to switch the auto payment to the new card without notifying me. In the ... |
Retrieval-Masters Creditors Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid September 17, 2016 - On or about - -, I received a letter from American Medical Collection Agency that I owed an unpaid debt to - - - - in the amount of $110.00. Despite writing to the Agency asking for proof of the debt, they reported the debt to all - credit bureaus. I was surprised to learn of this collection debt after I was denied a mortgage. Upon contacting the company, I was told that I had an outstanding balance of $110.00. I was told by - of the representatives that if I wanted to settle this right away, I would have to pay additional processing fee, equaling a payment of $1... |
JPMorgan Chase & Co. Credit card unsolicited issuance of credit card September 16, 2016 - I just received an Amazon.com Rewards credit card from Chase bank with my name on it without ever applying, authorizing or in any form requesting this account from anyone. I called the number in the back of that credit card and asked them to cancel it and they argue that they can only temporarily cancelled. I have other account with Chase and also an account with amazon.com so I am suspecting that any of this two companies might have taken my personal information from such accounts to created this new credit card account. This situation seems to me an obvious fraud that a financial institu... |
Wells Fargo & Company Bank account or service account opening, closing, or management September 14, 2016 - Starting -/-/2016 there was over $2000.00 missing from my account according to my statements and have not been able to reconcile my account since then. Please send a FA- number so I can FA- my supporting bank statements.... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report information is not mine September 12, 2016 - Hello. I 've been a victim of Transunion 's inquiry issue. I called their customer service but they were not helpful at all. I would like to see if the following inquiries could please be removed from my report : - - -/-/16 St. - - -/-/16 - - -/-/16 - - -/-/16 - - -/-/16 - - -/-/16 - - -/-/16 - - -/-/16 - - -/-/16 - - -/-/16 - - -/-/16 - - -/-/16 Thank you so much for looking into this for me! - -... |
Bank of America Credit card cash advance September 11, 2016 - On -/-/16 I went into Bank of America to get a loan of up to $1000.00 however, BoA now only uses credit cards and no longer gives personal loans. Needing the money and thinking I would also be able to build my credit, I decided to go with the BoA Cash - card and was told by the banker who was helping me that he will be putting a " rush '' on the card and will arrive on Monday, -/-/16 but may take as long as Friday -/-/16. After Wednesday -/-/16 passes I ask about my card and am told that if I need any credit card assistance to call the - number for CC complaints... |
PayPal Holdings, Inc. Money transfers money was not available when promised September 8, 2016 - I sold something on ebay and received a payment for $1300.00 for the amount of the item ( $1200.00 after fees ) ( transaction ID - ). The buyer paid by Paypal. Paypal received the payment, but refuses to update my balance. After several phone calls, Paypal said it was due to a " software update '' and it would be fixed immediately. It has now been more than a day. Many other sellers are having the same problem according to ebay 's community boards. Paypal keeps changing the story about when this will be fixed. Some people are being told an hour, some a few hours, some until the end of t... |
Ditech Financial LLC Mortgage loan modification,collection,foreclosure September 8, 2016 - I have completed a deed in lieu of foreclosure with Ditech. I completed all the requirements and received a check through cash for keys. All the paperwork has been signed and I have contacted the attorney in charge who states the deed in lieu has been filed and is entirely complete. Although this deed in lieu paperwork was completed -/-/2016, they are once again harassing me with letters and phone calls regarding this debt. I have explained to them that the deed in lieu has been completed ( obviously they should know this ... ) and I have a deficiency waiver agreement I received from them. I... |
Citibank Debt collection communication tactics frequent or repeated calls September 1, 2016 - I missed a payment by oversight. When they called, I told them the date I would pay. I paid the required amount on the date I had told them. However, they continued to call me. i paid on Friday - but they called me 7 times on Sunday -. Each time I answered the call it hung up - robo calling harassment. They called me three more times on Monday and eventually had someone on the line when they proceeded to ask me awkward questions for someone who is a working professional caught on the phone in their office.... |
TransUnion Intermediate Holdings, Inc. Credit reporting improper use of my credit report report improperly shared by crc August 27, 2016 - Transunion was hacked and my credit report file, a hacker set up an account using my SS # and was sent credit reports by Transunion with all my information. the hacker then opened various accounts and also opened several cell phone accounts with - and we got the notice and welcoming packet from - sent to me at my home address, this started us investigating and found the fraudulent account set up on Transunion ... ... ..they never contacted my wife to say that the account was set up.... |
U.S. Bancorp Mortgage loan modification,collection,foreclosure August 16, 2016 - I am having problems with US Bank Loss Mitigation department in processing a short sale and receiving expeditious responses from Short sale personnel, team members and even Executives. The loan is a 2nd mortgage home line of credit and the 1st Mortgage has already been Approved. Paperwork was initially sent on -/-/16 but I did not get a response on receipt and I had to fight with everyone that I spoke in Loss mitigation department until a customer service rep finally who gave me their email address. I sent all documents via email. I was told by the same person that gave me the email addr... |
Bank of America Credit card advertising and marketing August 14, 2016 - I am an - of the -. I have been unfortunately been receiving credit card offers since graduation from Bank of America under the guise of -. I consider these mailings to be predatory in nature, but unfortunately the CARD act seems to allow them. They do require the - to post details about its financial compensation on their website, while they do have an informational page that essentially amounts to advertising, the link they provide to the disclosure simply leads to a credit card application through Bank of America, this seems to be a clear violation of the CARD act. ( - ) - we... |
Santander Bank US Bank account or service account opening, closing, or management August 10, 2016 - Santander Bank advertised its - accounts by saying that customers could earn an extra $20.00 per month " for as long as you own the account ''. This was obviously meant to imply that this was not a temporary promotion. However, about 2 years later, they closed all of the - - accounts and transferred the balances into - of their other products. Their advertising was intentionally deceptive. In addition, after closing my accounts in late -, I realized that they had never credited my account for the last $20.00 that I was due for the month of -. They admitted their mistake b... |
Barclays PLC Credit card billing disputes August 10, 2016 - I fell for a well orchestrated sale pitch by a group called " It 's Just Lunch '' and let them charge $2800.00 on my Barclays Bank credit card. When I soon realized it was a scam ( 8 days ), I called Barclays Bank to dispute the charge. I mentioned that this company was the subject of a class action suit for scamming others like they did me. Barclays waited 30 days and came back with the lame excuse that they could not take sides in this case and they could not dispute the charge with the merchant. I sent them an email to cancel my card. They turned around and added a $75.00 annual fee and... |
PHH Mortgage Mortgage loan servicing, payments, escrow account August 5, 2016 - My mortgage was transferred by PHH Mortgage to a third party mortgage service company without formal notice to me my PHH Mortgage. Complaints and questions were met with a telephone tree of customer service reps with no answers. Further escalations resulted in form letters and evasive conduct by PHH Mortgage.... |
Synchrony Financial Credit card closing/cancelling account August 4, 2016 - I have sams club master card.I have - stores and all seperate sams club master card.Every week we buy from sams club and pay off.I have $15000.00 credit limit and every week I buy more than $12000.00 cigarettes and grocery for my store. Synchrony bank said every week you are paying is unusual payment activity and they close my all three account and he fortified my more than $7000.00 rewards, I called couple of time he said open new account, I said I dont want to open new account because may be you close account again and you fortified my rewards, I told sams club manager -, - an... |