Equifax Credit Reporting Complaint

Equifax Credit reporting department,

Unable to get credit report/credit score Problem getting report or credit score New Hampshire

My issue is in regards to my credit score and why it has dropped - points. I have a print out of my yearly Equifax report and it shows no changes for the past year so why the drop in points. I carry no unpaid monthly balances and have always paid my bills on time. The Equifax report shows - length of credit history 31 years 2 months with the average account age being 17 years 5 months. I also have no negative accounts so I would like to know why has my credit score dropped - points as shown on my - program?