Conventional fixed mortgage Application, originator, mortgage broker
Freedom Mortgage Mortgage department,
Conventional fixed mortgage Application, originator, mortgage broker New Hampshire
I applied for a refinance of my home mortgage with Freedom Mortgage on -/-/2016. Finally closed on -/-/2016. I received numerous requests for the same information. Delay after delay. Incorrect information on documents sent to me numerous times. A request for a letter of explanation from my employer for an error caused by Freedom Mortgage. I sensed a delay in wanting me to get frustrated and walk away from the refi due to the slightly lower interest rate and my adding cash at close in order to increase my equity and eliminate the need to pay for mortgage insurance.
Freedom Mortgage customer in New Hampshire
Nov 13, 2016
* Source: CFPB Complaint Database
Freedom Mortgage response to complaint:
Closed with explanation
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